Title: SureStay by Best Western Massena (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay by Best Western Massena Travelers find relaxation and productivity at this welcoming inn with a tranquil terrace and a business center for smooth workflow. ## Photo gallery for SureStay by Best Western Massena ![Desk, laptop workspace, iron/ironing board, free WiFi - SureStay by Best Western Massena (Massena)](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/a82c7e0f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 1 Queen Bed, Non Smoking | Iron/ironing board - SureStay by Best Western Massena (Massena)](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/99c697ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![33-inch flat-screen TV with cable channels, TV - SureStay by Best Western Massena (Massena)](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/c66bbc17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Living area - SureStay by Best Western Massena (Massena)](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/219a89a2_edited_3db1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free self parking - SureStay by Best Western Massena (Massena)](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/e74bec68.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Econo Lodge Massena Hwy 37 combines comfort with convenience. Guests can unwind on the quiet terrace or tackle projects in the well-equipped business center. Each room includes WiFi access, while safe parking and round-the-clock front desk service ensure a hassle-free stay. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Pet friendly - Parking included - Free WiFi - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=2096&PinnedHotelID=2096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=2096&PinnedHotelID=2096&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=2096&PinnedHotelID=2096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=2096&PinnedHotelID=2096&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2096&PinnedHotelID=2096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2096&PinnedHotelID=2096&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2096&PinnedHotelID=2096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2096&PinnedHotelID=2096&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/a82c7e0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Designer toiletries Shower/tub combination Private bathroom Microwave - Sleeps 5 - 2 Queen Beds ### View all photos for Standard Room, 1 Queen Bed, Non Smoking ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/ae8ccedb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Designer toiletries Shower/tub combination Private bathroom Microwave - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Standard Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/cea196e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Designer toiletries Shower/tub combination Private bathroom Microwave - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/b0ef7dc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Designer toiletries Shower/tub combination Private bathroom Microwave - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/3829dba4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Designer toiletries Shower/tub combination Private bathroom Microwave - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub ![Standard Room, 1 Queen Bed, Accessible, Bathtub](https://images.trvl-media.com/lodging/1000000/10000/2100/2096/6e536339.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible, Bathtub ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Designer toiletries Shower/tub combination Private bathroom Microwave - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMassena-Hotels-Econo-Lodge-Massena-Hwy-37.h2096.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMassena-Hotels-Econo-Lodge-Massena-Hwy-37.h2096.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.92358%2C-74.94565&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q9U9CZupxooWcXLZaEvc9FA81OU=) 15054 State Highway 37, Massena, NY, 13662 #### What's nearby - Grasse River \- 1 min drive \- 2.2 km - Harte Haven Shopping Center \- 4 min drive \- 6.2 km - Akwesasne Mohawk Casino \- 26 min drive \- 31.0 km - Clarkson University \- 27 min drive \- 41.5 km - St. Lawrence University \- 38 min drive \- 59.0 km #### Getting around - Cornwall Station - 30 min drive - Massena, NY (MSS-Massena Intl.) - 13 min drive #### Restaurants - ‪McDonald's - ‬4 min drive - ‪Tim Hortons - ‬5 min drive - ‪Spanky's Diner - ‬4 min drive - ‪Rusty Wheel - ‬6 min drive - ‪Morley's​ American Grill - ‬5 min drive ## About this property ### SureStay by Best Western Massena Hotel near Harte Haven Shopping Center SureStay by Best Western Massena provides amenities like free continental breakfast and a terrace. Guests can connect to free in-room WiFi. Additional perks include: - Free self parking - RV/bus/truck parking, a roundtrip airport shuttle (surcharge), and gas grills - A nature reserve, a 24-hour front desk, and a vending machine Room features All guestrooms at SureStay by Best Western Massena have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. More conveniences in all rooms include: - Designer toiletries, shower/tub combinations, and hair dryers - 33-inch flat-screen TVs with cable channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/67000000/66570000/66561600/66561590/1652264f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Canton Potsdam Canton - Pool - Parking included - Free WiFi - Gym 9.0 Wonderful 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=66561590&PinnedHotelID=66561590&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/112000000/111850000/111843400/111843363/f3e62b64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming 3-bedroom ranch style in a quiet school zone, with WiFi Massena - Kitchen - Washer - Dryer - Free WiFi 9.0 Wonderful 12 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=111843363&PinnedHotelID=111843363&HadPinnedHotel=true®ionId=-1&adults=2) ![Fireplace](https://images.trvl-media.com/lodging/2000000/1620000/1611100/1611034/b27185c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn & Suites adj to Akwesasne Mohawk Casino Hogansburg - Pool - Gym - Living/Dining area 9.2 Wonderful 141 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1611034&PinnedHotelID=1611034&HadPinnedHotel=true®ionId=-1&adults=2) ![House (3 Bedrooms) | Interior](https://images.trvl-media.com/lodging/118000000/117610000/117605200/117605180/f8f7e29d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adirondack Escape w/ River Access: Fish & Swim North Bangor - Kitchen - Parking included - Air conditioning - Fireplace 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=117605180&PinnedHotelID=117605180&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 Bedroom | Exterior](https://images.trvl-media.com/lodging/114000000/113730000/113725300/113725259/404b5c05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Foothills Lodge & Diner Malone - Free WiFi 8.4 Very good 8 reviews CA $109 CA $184 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=113725259&PinnedHotelID=113725259&HadPinnedHotel=true®ionId=-1&adults=2) ![Private kitchen](https://images.trvl-media.com/lodging/103000000/102020000/102015800/102015701/f08d0fdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy cabin located in Brasher Falls, NY. Pet friendly! Brasher Falls - Washer - Dryer - Pet friendly - Air conditioning 10 Exceptional 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=102015701&PinnedHotelID=102015701&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/109000000/108010000/108008600/108008587/10c8be33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy creekside retreat- 2mi to St. Lawrence River, 15mi to local Universities Waddington - Kitchen - Washer - Dryer - Pet friendly 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=108008587&PinnedHotelID=108008587&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/121000000/120310000/120301500/120301470/15c0843c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Willow View - 4-bedroom renovated Farmhouse surrounded by nature Canton - Air conditioning - Parking available - Laundry - Microwave CA $399 CA $851 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=120301470&PinnedHotelID=120301470&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bedrooms, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/110000000/109200000/109197100/109197031/a153cc10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming 3-bedroom townhome with WiFi, in central location in Potsdam Village Potsdam - Kitchen - Washer - Dryer - Air conditioning 9.6 Exceptional 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=109197031&PinnedHotelID=109197031&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/107000000/106840000/106838400/106838394/af147538.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy cabin in Brasher Falls, NY Brasher Falls - Kitchen - Washer - Dryer - Pet friendly 9.8 Exceptional 17 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=106838394&PinnedHotelID=106838394&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request - Free secured, uncovered self parking on site - RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends ### Family friendly - In-room microwave - In-room refrigerator ### Conveniences - 24-hour front desk - Vending machine ### Guest services - Housekeeping (daily) ### Outdoors - Barbecue grill - In a nature reserve - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Braille/raised signage - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk (37 inches high) - Wheelchair-accessible van parking ### More - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 33-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 3:00 AM Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 30.00 per pet, per day, plus a deposit of USD 150 per stay Service animals are welcome, and are exempt from fees 2 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 25 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 20 per person (one-way) - Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old) - Pet deposit: USD 150 per stay - Pet fee: USD 30.00 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: USD 25 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) ### We should mention This property does not have elevators ### Property is also known as Econo Lodge Hotel Massena Econo Lodge Massena Hotel Massena Econo Lodge Econo Lodge Massena Hwy 37 Surestay By Massena Massena SureStay by Best Western Massena Hotel SureStay by Best Western Massena Massena SureStay by Best Western Massena Hotel Massena ## Frequently asked questions ### Is SureStay by Best Western Massena pet-friendly? ### How much does it cost to stay at SureStay by Best Western Massena? ### How much is parking? ### What time is check-in at SureStay by Best Western Massena? ### What time is check-out at SureStay by Best Western Massena? ### Does SureStay by Best Western Massena provide a shuttle to the airport? ### Where is SureStay by Best Western Massena located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SureStay by Best Western Massena Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.4 Location ### 8.0 Staff & service ### 7.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 130 8 - Good 185 6 - Okay 92 4 - Poor 43 2 - Terrible 26 ## Reviews ### 10/10 Excellent #### Bradley Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always stay here when I’m in the north country for business. Staff is accommodating and they recent made some improvements Always very clean and nice and quiet ##### Bradley Stayed 1 night in Aug 2025 ### 8/10 Good #### Michael Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s Quiet and the price is reasonable for the rooms ##### Michael Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Melissia Oct 6, 2024 Liked: Cleanliness, staff & service, room comfort #### Great place to stay The hotel was very clean. The staff were very accommodating. Quiet and a nice place to stay. ##### Melissia Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Christopher Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly, accommodations were beyond convenient. Plus the area was rural so it was nice, peaceful, and quiet ##### Christopher Stayed 3 nights in Jul 2024 ### 8/10 Good #### Alan Aug 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly bunch of folks. Stay at this place for value, safety and comfort. ##### Alan Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Karen Jul 28, 2024 Beautiful room very helpful with any questions I would come back enjoy my visit ##### Karen Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Mark Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was as advertised and easy. Room is very clean. Mattress’s look brand new. 5 min drive from Walmart, McDonalds, Pizza Hut and more. 15 minutes from the. Canadian boarder ##### Mark Stayed 1 night in Apr 2025 ### 6/10 Okay #### Vicci Oct 5, 2024 Liked: Cleanliness, staff & service Property was clean and good for it age, proprty is dated ##### Vicci Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Joan Apr 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The manager is both helpful and lovely. The hotel is clean and quiet. I highly recommend it. ##### Joan Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Tammy Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The women who checked us in was outstanding. We managed to arrive a day early, and she was very helpful in setting us up with a second night. Down side was the hotel was a little far out from local eateries. But definitely a clean comfortable place. ##### Tammy Stayed 1 night in Jul 2024 ### 8/10 Good #### Elizabeth Apr 10, 2024 Liked: Cleanliness, staff & service, room comfort The staff were great. Very accommodating, helpful and nice. Definitely a good place to stay if you’re just looking for some place to sleep. Not walkable to anything. ##### Elizabeth Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Yann Jul 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Diamond in the rough While this hotel might appear from the road as rundown place, it deserves a second look! Excellent amenities, clean, easy check-in and very safe. Plenty of parking space and conveniently located. I was pleasantly surprised with the room! Much larger and cleaner than some nice hotels I've stayed at. Will definitely return on my next trip. ##### Yann Stayed 2 nights in Jul 2024 ### 8/10 Good #### Susie Aug 1, 2023 Liked: Amenities, property conditions & facilities Should update the website. There is no breakfast included for your stay. Found some great restaurants in the area. ##### Susie Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Shawna May 5, 2024 Liked: Cleanliness Disliked: Staff & service Room was clean and kept. Beds are very hard. Fire alarm went off at 4 am. Had to clean the coffee maker in the room before I could use it. No one works front desk. ##### Shawna Stayed 2 nights in May 2024 ### 8/10 Good #### Naza Oct 7, 2024 Liked: Cleanliness, staff & service The rooms were very clean, and the staff was friendly. Checking in and checking out was easy. It was hard to fall asleep when we could hear people snoring and talking behind walls. Someone was watching TV at 6 a.m., which woke us up. It was as if the walls didn't exist. The same goes for the smell. Without ventilation, smells traveled from room to room. Every time we entered the room, it smelled horrible despite its cleanliness. ##### Naza Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Kirk Aug 29, 2023 Disliked: Staff & service, amenities, property conditions & facilities Breakfast advertised.....no breakfast.....remote didn't work even after desk clerk tried to fix it.....not the cleanest..... ##### Kirk Stayed 3 nights in Aug 2023 ### 8/10 Good #### Verified traveller Jun 9, 2024 Liked: Staff & service We have stayed at this hotel previously and have no issues. The room was comfortable and the staff was pleasant. The only problem we had this weekend was the price gauging due to the weekend. There was no reason to more than double the room price. That was taking advantage of the clients. That shows a lack of integrity and greed is more important then your clients. ##### Verified traveller Stayed 3 nights in May 2024 ### 8/10 Good #### Anthony Dec 16, 2025 Liked: Cleanliness, staff & service Need to have bacon and/or sausage at breakfast. Dissapointed ##### Anthony Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Randy Oct 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff pleasant ##### Randy Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Frances Aug 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at the Econo Lodge in Massena was very good. The room was very clean, the bed comfortable and the staff was friendly and accommodating. I was very satisfied ##### Frances Stayed 1 night in Aug 2022 ### 10/10 Excellent #### WILLIAM Sep 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was most helpful and the acommodations were great for a tournament fisherman spending multiple nights there. I had zero complaints and was most happy with all aspects. ##### WILLIAM Stayed 3 nights in Sep 2022 ### 8/10 Good #### ALEXANDER Jul 10, 2022 Liked: Staff & service, amenities, property conditions & facilities Thank U close to fishing ramp ##### ALEXANDER Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Jason Jul 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities CLEAN AND FRIENDLY ##### Jason Stayed 1 night in Jul 2023 ### 8/10 Good #### Sharn Nov 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Love the bigger bar fridge and microwave ##### Sharn Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Ronald Jul 25, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice for price The hotel located on the edge of Massena, 5 min to town. The hotel gave me just what I was looking for, I was in town for 2 days, and the accommodations were what I needed, the front desk gentleman gave me lots of information and directions. I’ll be staying there again. ##### Ronald Stayed 1 night in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Golden Arrow Lakeside Resort](https://www.expedia.ca/Lake-Placid-Hotels-Golden-Arrow-Lakeside-Resort.h3164.Hotel-Information) > > [The Lake House on Canandaigua](https://www.expedia.ca/Canandaigua-Hotels-The-Lake-House-On-Canandaigua.h49087717.Hotel-Information) > > [Hampton Inn & Suites Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Hampton-Inn-Suites-Lake-Placid.h6257605.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Duck Lake Campground](https://www.expedia.ca/Syracuse-Hotels-Duck-Lake-Campground.h12599916.Hotel-Information) > > [1000 Islands Harbor Hotel](https://www.expedia.ca/Clayton-Hotels-1000-Islands-Harbor-Hotel.h7484927.Hotel-Information) > > [Holiday Inn Resort Lake George - Adirondack Area by IHG](https://www.expedia.ca/Lake-George-Hotels-Holiday-Inn-Lake-George-Turf.h1178.Hotel-Information) > > [Crowne Plaza Lake Placid by IHG](https://www.expedia.ca/Lake-Placid-Hotels-Crowne-Plaza-Lake-Placid.h26787.Hotel-Information) > > [The Kartrite Resort & Indoor Waterpark](https://www.expedia.ca/Monticello-Hotels-The-Kartrite-Resort-Indoor-Waterpark.h31681637.Hotel-Information) > > [Best Western Summit Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Best-Western-Summit-Inn.h5183.Hotel-Information) > > [Hampton Inn Niagara Falls/Blvd](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-Niagara-FallsBlvd.h7532268.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG](https://www.expedia.ca/Watertown-Hotels-Holiday-Inn-Express-Hotel-Suites-Watertown-Thousand-Island.h1532633.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [High Peaks Resort](https://www.expedia.ca/Lake-Placid-Hotels-High-Peaks-Resort.h2163041.Hotel-Information) > > [The Whiteface Lodge](https://www.expedia.ca/Lake-Placid-Hotels-The-Whiteface-Lodge.h1343777.Hotel-Information) > > [Days Inn by Wyndham Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Days-Inn-By-Wyndham-Plattsburgh.h40554.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Niagara Falls by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Hotel-Suites-Niagara-Falls.h1946351.Hotel-Information) > > [Comfort Inn & Suites Watertown - 1000 Islands](https://www.expedia.ca/Watertown-Hotels-Comfort-Inn-Suites-Watertown-1000-Islands.h8037.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Darien Lake Lodge on the Lake ](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Bluff Point Golf Resort](https://www.expedia.ca/Plattsburgh-Hotels-Bluff-Point-Golf-Resort.h16037595.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Best Western Plus Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Best-Western-Plus-Plattsburgh.h3120.Hotel-Information) > > [The Inn At Holiday Valley](https://www.expedia.ca/Ellicottville-Hotels-The-Inn-At-Holiday-Valley.h2184187.Hotel-Information) > > [Comfort Inn & Suites Plattsburgh - Morrisonville](https://www.expedia.ca/Plattsburgh-Hotels-Comfort-Inn-Suites-Plattsburgh-Morrisonville.h18189.Hotel-Information) > > [del Lago Resort & Casino](https://www.expedia.ca/Waterloo-Hotels-Del-Lago-Resort-Casino.h18258309.Hotel-Information) > > [Comfort Inn & Suites Niagara Falls Blvd USA](https://www.expedia.ca/Niagara-Falls-Hotels-Comfort-Inn-Suites-Niagara-Falls-Blvd-USA.h20009524.Hotel-Information) > > [Holiday Inn Express Plattsburgh by IHG](https://www.expedia.ca/Plattsburgh-Hotels-Holiday-Inn-Express-Plattsburgh.h5588.Hotel-Information) > > [Hampton Inn Kingston](https://www.expedia.ca/Kingston-Hotels-Hampton-Inn-Kingston.h1661941.Hotel-Information)