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Reviews of Super 8 by Wyndham Clear Lake

2 out of 5
Super 8 by Wyndham Clear Lake
2809 4th Ave. South, I-35 Exit 193 at 4th Ave., Clear Lake, IA

Reviews

6.8
Rating 10 - Excellent. 113 out of 633 reviews" "
Rating 8 - Good. 210 out of 633 reviews" "
Rating 6 - Okay. 155 out of 633 reviews" "
Rating 4 - Poor. 92 out of 633 reviews" "
Rating 2 - Terrible. 63 out of 633 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Cindy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located right off the highway which is easy to get to when arriving late. The noise of the highway is a bit much but expected. Hotel check in staff was not friendly and didn't seem happy when I booked through a third party while standing in the lobby because the rate was better than what he would offer me. The breakfast area was dirty and not very well stocked. We would have preferred to take the next exit off in Clear Lake so that we were closer to restaurants but didn't realize that when we arrived. The room was very dated and needs an upgrade.
Stayed 1 night in Mar 2024

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vincent

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable clean and comfortable. Couldn’t ask for more
Stayed 6 nights in Feb 2024

2/10 Terrible

Katelynn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Casey

Stayed 7 nights in Jan 2024

6/10 Okay

Rick, cedar rapids

Travelled with partner
Disliked: Amenities
There was literally garbage all over the property. The snow hadn’t been cleared since it snowed 3 days ago. Couch and comforter are both covered with stains.
Stayed 1 night in Jan 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
It's older. It was the quietest place we stayed at. Could use a new paint. Just needs a refresh.
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
The room could use some renovations and I could hear through the door / wall easily, but it was clean and comfortable. I would stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was clean and adequate. However, the none of the outside lights was on - or not working - and it was so dark that I couldn't even find the place to begin with. Once I did know it was there, it was still hard to see the driveway, etc. in the dark.
Stayed 1 night in Nov 2023

10/10 Excellent

Brion, Perkins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel. Next to a convenience store and a Taco John's. Decent free breakfast.
Stayed 1 night in Nov 2023

8/10 Good

Mary, Toronto

Travelled with family
Liked: Cleanliness, staff & service
It was convenient and close to where we needed to be. Reasonable rates for a quick overnight stay
Stayed 1 night in Oct 2023

8/10 Good

Jon

Stayed 1 night in Oct 2023

4/10 Poor

Dawna

Travelled with family
Disliked: Property conditions & facilities
Would chose someplace else
We got in late. The room was very musty smelling. And the bathroom smelled strongly of smoke. The bathroom walls were not clean and you could see where someone had tossed something in the garbage and it had splashed on the wall. Overall it wasn’t terrible but I would chose some place else before staying here again.
Stayed 1 night in Oct 2023
Response from kevin on Oct 11, 2023
Dear Dawna,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clear Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that Your stay wasn't Pleasent. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kevin

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good place to stay for the price.
Stayed 1 night in Sep 2023
Response from kevin on Oct 11, 2023
Dear ,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clear Lake. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Everything you needed for your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kevin.

2/10 Terrible

Linda

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
I won't be back!!!
I asked for a room on the main floor without steps and on the backside away from traffic. I pointed this out when I checked in, the clerk accknowed it, and point out where to go. I went to my room, heard a noise and looked out the window....at trucks on the interstate. I went back to the clerk and he was busy with others. I heard the trucks ALL night. I tried going back to the desk and no one around. I was NOt happy, and will tell everyone.
Stayed 1 night in Sep 2023
Response from kevin on Oct 11, 2023
Dear Sir,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clear Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that Your stay wasn't Pleasent. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from kevin on Oct 11, 2023
Dear ,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clear Lake. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Everything you needed for your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kevin.

6/10 Okay

Millie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not a super Super 8
Check in & out was easy. Room lacked comfortable space. Lighting in room was very poor, very inadequate for styling hair, grooming, etc. Poor light made even simple reading difficult. Basically clean, but dingy-looking. Towels clean but had stains and discolorations on most. Bathtub dingy & discolored. Not a pleasant feeling to try to even relax briefly.
Stayed 2 nights in Sep 2023
Response from kevn on Oct 11, 2023
Dear Sir,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clear Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that Your stay wasn't Pleasent. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

KAYE, TEMPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed before, no problems
Response from kevin on Oct 11, 2023
Dear ,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clear Lake. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Everything you needed for your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kevin.

8/10 Good

Michael, Whitehouse

Stayed 1 night in Aug 2023
Response from kevin on Oct 11, 2023
Thank you for your rating.

4/10 Poor

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from kevin on Sep 3, 2023
Thanks for feedback.

6/10 Okay

brian, Edmonton

Travelled with partner
Disliked: Amenities
You get what you pay for... its a tired old building... the a/c works running all night long, clean as they can get an old place, sheets are stained, towels are thin and no longer white, pillows need to be replaced being well used, the bed is unsupportive, very soft, breakfast is waffles and hard boiled eggs, no fruit, coffee only in the breakfast area. My suggestion is to pay extra at another hotel to get a better value.
Stayed 1 night in Aug 2023
Response from kevin on Sep 3, 2023
Thanks for feedback.

8/10 Good

Amanda

Stayed 3 nights in Aug 2023
Response from kevin on Sep 3, 2023
Thanks for feedback.

10/10 Excellent

Ruthann

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from kevin on Sep 3, 2023
Thanks for Rating.

6/10 Okay

Robert

Stayed 1 night in Aug 2023
Response from kp on Sep 3, 2023
Thanks for feedback.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Great management, great staff! Clear Lake needs more Lyft and/or Uber services.
Stayed 1 night in Aug 2023
Response from kevin on Sep 3, 2023
Thanks for feedback.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first went in to sign in for my room the general manager was very nice in fact everybody there was wonderful they treated us very good the rooms were very clean they always made sure we had towels because we were staying there for five nights And they had a really good breakfast there I would recommend staying there
Stayed 5 nights in Aug 2023
Response from kevin on Sep 3, 2023
Thank you for your wonderful feedback, we look forward to see you again.

6/10 Okay

Rhonda

Travelled with family
Faucet in bathroom dripped and we could not turn it off. Towels were not white and looked dirty. Hallways were not cleaned. Breakfast was mediocre with not a whole lot of options.
Stayed 2 nights in Aug 2023
Response from kp on Sep 3, 2023
Thanks for feedback.

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Not luxurious but clean and comfortable
Got a room on 3rd floor (no elevator) was a bit exhausting with luggage for seniors. Initially cable tv didn’t work but discovered someone unplugged it behind the big tv cabinet. But place was clean, bed comfortable and breakfast waffle and biscuits and gravy tasty.
Stayed 1 night in Aug 2023
Response from kp on Sep 3, 2023
Thanks for feedback.

6/10 Okay

Charlene K

Stayed 4 nights in Jul 2023
Response from kp on Sep 3, 2023
Thanks for Rating.

10/10 Excellent

Dustin

Stayed 2 nights in Jul 2023
Response from kp on Sep 3, 2023
Thanks for Rating.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from kp on Sep 3, 2023
Thanks for Rating.

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy.
Stayed 1 night in Jul 2023
Response from kp on Sep 3, 2023
Thanks for Rating.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from kp on Sep 3, 2023
Thanks for Rating.

6/10 Okay

Alicia

Liked: Staff & service
TV cable box was not working, had to call office to have someone come fix it. There were fleas in the bath room,
Stayed 1 night in Jul 2023
Response from kp on Sep 3, 2023
Thanks for feedback.

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from kp on Sep 3, 2023
Thanks for Rating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from kp on Sep 3, 2023
Thanks for Rating.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
A good utility hotel.
The hotel was clean but is getting tired. We were just staying overnight so it served its purpose. The breakfast was nice with a good selection. I'm not thrilled with how much styrofoam they use but I understand that they want to have the breakfast easy for the staff to manage.
Stayed 1 night in Jul 2023
Response from kevin on Sep 3, 2023
Thank you for your feedback. we appreciate your time.

2/10 Terrible

Shaun

Travelled with family and small children
Disliked: Staff & service
Upon checking in, the guy at the front desk was really rude. When we asked for more Towels to be able to shower, the guy was rude about that too and did finally get some more for the room. The tv didn’t work at first; I called down to the desk for help. At first he wouldn’t help but eventually came up at my request. The outlets didn’t work. The breakfast was okay. After we checked out and as we were getting ready to leave my car battery was dead, I went back in to ask for help or where I could get some help and again the guy was rude saying they stopped helping and it was our problem. We weren’t expecting anyone to come out; just where we could have gone to for a jump. Also, I asked to use the restroom while waiting and the guy said no and had to use the hotel room; couldn’t because we had already checked out. I also was not impressed with the fact there was a woman cleaning rooms with her kids and they were dropping toys down the stairs While my pregnant wife was trying to walk down the stairs. The issues are more with customer service skills than anything. I wouldn’t recommend staying And won’t again.
Stayed 1 night in Jul 2023
Response from kp on Sep 3, 2023
Thanks for feedback.

6/10 Okay

Page

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from kp on Sep 3, 2023
Thanks for Rating.

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very out dated and in poor condition. Not clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Sead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
It was one night stay my son was in wheelchair and we were able to get him to the room There’s always hotels that are not like home
Stayed 1 night in Jul 2023

6/10 Okay

Darrell

Certain areas were upgraded in the building, yet the shower in the room needed an upgrade. The shampoo bottle was half empty which made it feel like it was used. At check in we were offered a handicap accessible room, but the room we got was definitely not equipped with any safety features in the bathroom.
Stayed 1 night in Jun 2023

4/10 Poor

Matt

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed for 4 nights, charged us for early check-in and check-out. We used same towels and linens. Outside property was a junkyard, trash everywhere. Manager wasn't friendly at all. Everything is in bad shape and out of date.
Stayed 3 nights in Jun 2023

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Robert

Liked: Cleanliness
Stayed 1 night in Jun 2023

2/10 Terrible

daniel

Stayed 1 night in Jun 2023