Title: Treasure Island Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Treasure Island Hotel Hotel in Masbate City with 7 outdoor pools and free breakfast ![Suite](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/afbc85cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/6ab1001d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/67cbf950.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/27ba10dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/521434f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Treasure Island Hotel, located on the beach, offers a roundtrip airport shuttle and English breakfast. Guests enjoy seven outdoor pools, gym facilities, and free WiFi. Previous travelers consistently praise their experience. 6.4 ## Popular amenities - - Gym - Breakfast included - 24/7 front desk - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=34358752&PinnedHotelID=34358752&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Superior Queen](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/305a180e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen ### Highlights Air conditioning Flat-screen TV Separate bedroom Bidet Private bathroom Electric kettle Free bottled water Cable channels - City view - Sleeps 2 - 1 Queen Bed ![Deluxe Triple Room](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/80cc065e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Bidet Private bathroom Electric kettle Free bottled water Cable channels - City view - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![Deluxe Twin Room](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/535bfe2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Bidet Private bathroom Electric kettle Free bottled water Cable channels - City view - Sleeps 4 - 2 Queen Beds ![Deluxe Front View](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/8a32661f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Front View ### Highlights Air conditioning Flat-screen TV Separate bedroom Bidet Private bathroom Electric kettle Free bottled water Cable channels - City view - Sleeps 4 - 1 King Bed OR 1 Queen Bed ![Superior Single](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/84baf9f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single ### Highlights Air conditioning Flat-screen TV Separate bedroom Bidet Private bathroom Electric kettle Free bottled water Cable channels - City view - Sleeps 1 - 1 Twin Bed ![Family Room](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/a35794e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Bidet Private bathroom Electric kettle Free bottled water Cable channels - City view - Sleeps 4 - 2 Queen Beds and 1 Twin Bunk Bed ![Executive Suite](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/7e610488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Bidet Bathrobes Electric kettle Free bottled water - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Presidential Suite](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/aa39d1f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Bidet Bathrobes Electric kettle Free bottled water - City view - Sleeps 4 - 1 King Bed ![Deluxe Room](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/10c58dac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Bidet Private bathroom Electric kettle Free bottled water Cable channels - City view - Sleeps 4 - 1 King Bed OR 1 Queen Bed ![Suite](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/2ada33ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Flat-screen TV Separate bedroom Bidet Private bathroom Electric kettle Free bottled water Cable channels - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ![Deluxe Quadruple Room](https://images.trvl-media.com/lodging/35000000/34360000/34358800/34358752/ce43abb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Bidet Private bathroom Electric kettle Free bottled water Cable channels - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMasbate-City-Hotels-Treasure-Island-Hotel.h34358752.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMasbate-City-Hotels-Treasure-Island-Hotel.h34358752.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.36662%2C123.62283&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-RgimazEQPM1uaC7LaEqdGNCV6U=) Quezon Street, Masbate City, 5400 #### What's nearby - St. Anthony of Padua Cathedral - 6 min walk - 0.6 km - Masbate Social Center - 7 min walk - 0.6 km - Masbate City Hall - 8 min walk - 0.7 km - Buntod Sandbar and Reef Marine Sanctuary - 10 min walk - 0.9 km - Nalum Falls - 15 min walk - 1.3 km #### Getting around - Masbate (MBT) - 6 min drive #### Restaurants - ‪Racknel Restaurant - ‬2 min drive - ‪JM Seafoods House - ‬19 min walk - ‪Jollibee - ‬15 min walk - ‪McDonald's - ‬6 min walk - ‪Remadora Bar & Grill - ‬19 min walk ## About this property ### Treasure Island Hotel Property highlights At Treasure Island Hotel, you can look forward to free English breakfast, a gym, and conference space. Free in-room WiFi and a restaurant are available to all guests. You'll also enjoy the following perks during your stay: - 7 outdoor pools and a children's pool, along with a waterslide - A banquet hall, a 24-hour front desk, and an elevator - A front-desk safe and concierge services Room features All guestrooms at Treasure Island Hotel feature perks such as air conditioning, in addition to amenities like free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - Flat-screen TVs with cable channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Presidential Room](https://images.trvl-media.com/lodging/19000000/18580000/18577300/18577208/e74fd94f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asia Novo Boutique Hotel - Masbate Masbate City - Free WiFi - Air conditioning - 24/7 front desk 6.0 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=18577208&PinnedHotelID=18577208&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/13000000/12780000/12776900/12776814/e9ce6539.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GV Hotel Masbate Masbate City - Parking included - Free WiFi - Air conditioning - Housekeeping 6.2 15 reviews CA $21 CA $23 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=12776814&PinnedHotelID=12776814&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/109000000/108460000/108456700/108456654/8c1d0b61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RedDoorz Carlton-Martin Hotel Masbate City Masbate City - Parking available [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=108456654&PinnedHotelID=108456654&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/97000000/96970000/96964900/96964803/w525h683x259y0-dfedc986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Masbate's Best Studio Apt. #1 Your Gated Studio Apt. with a Beautiful Interior Masbate City - Hot tub - Kitchen - Free WiFi - Air conditioning 10 Exceptional 1 review CA $65 CA $102 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=96964803&PinnedHotelID=96964803&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/20000000/19420000/19419000/19418916/df752b61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jomajean Garden Milagros - Pet-friendly - Parking included - Air conditioning - Breakfast available 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=19418916&PinnedHotelID=19418916&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/110000000/109560000/109558300/109558246/8c61f69b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Reddoorz @ Greenview Hotel And Restobar Masbate Masbate City [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=109558246&PinnedHotelID=109558246&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/99000000/98470000/98469600/98469544/59bd3a0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful Studio Apt Masbate 2 Masbate City - Air conditioning - Microwave CA $65 CA $102 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=98469544&PinnedHotelID=98469544&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Food and drink - Free English breakfast available daily 6:00 AM to 9:00 AM - A restaurant ### Things to do - 7 outdoor pools - Children's pool - Gym - Waterslide ### Family friendly - 7 outdoor pools - Children's pool - Waterslide ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) ### Business services - Conference space ### Accessibility - Elevator ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Bidet - Free toiletries - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: noon Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are available for PHP 1000.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of PHP 1000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: PHP 1000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention Pool access available from 9:00 AM to 6:00 PM No pets and no service animals are allowed at this property ### Property is also known as Treasure Island Hotel Masbate City Treasure Island Masbate City Hotel Treasure Island Hotel Masbate City Masbate City Treasure Island Hotel Hotel Treasure Island Hotel Treasure Island Hotel Treasure Island Masbate City Treasure Island Hotel Hotel Treasure Island Hotel Masbate City Treasure Island Hotel Hotel Masbate City ## Frequently asked questions ### Does Treasure Island Hotel have a pool? > Yes, this property has 7 outdoor pools and a children's pool. Pool access is from 9:00 AM–6:00 PM. ### Is Treasure Island Hotel pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Treasure Island Hotel? > Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours. ### What time is check-out at Treasure Island Hotel? > Check-out is at noon. ### Where is Treasure Island Hotel located? > Situated in Masbate City, this hotel is within a 10-minute walk of St. Anthony of Padua Cathedral, Masbate City Hall, and Buntod Sandbar and Reef Marine Sanctuary. Masbate Social Center and Nalum Falls are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Treasure Island Hotel Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 12 8 - Good 6 6 - Okay 6 4 - Poor 3 2 - Terrible 10 ### 7.6/10 Cleanliness ### 7.6/10 Staff & service ### 7.0/10 Amenities ### 7.4/10 Property conditions & facilities ### 5.8/10 Eco-friendliness ### 10/10 Excellent #### Andrew Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Probably one of the better options in town besides the cherish hotel. The rooms were clean, restaurant had great food and staff was friendly. Would recommend. ##### Andrew Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Cheryll Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel exceeded my expectations in every way. The staff was welcoming, and the amenities were top-notch. The hotel features an impressive 7-phase pool, offering a relaxing and enjoyable experience for guests. The staff was incredibly professional and friendly, always going above and beyond to assist. I loved the quiet and cozy atmosphere, ensuring a restful night's sleep. I’ll definitely be coming back! ##### Cheryll Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Ralph Feb 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### Ralph Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Dani Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect spot for some fun! I was looking for a place to relax and enjoy and with my luck this hotel has it all. Now, it’s my go-to during the holidays when I’m spending time with family. Tip: Bring the kids, they will definitely enjoy the different types of swimming pools here. ##### Dani Stayed 1 night in Jan 2025 ### 8/10 Good #### John Jun 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a nice hotel ##### John Stayed 1 night in May 2024 ### 10/10 Excellent #### Amanda Dec 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My kids enjoyed the gigantic slide and mostly explored the pirate themed cave. Their hotel is very Disney coded!! They also have a pool for adults like me. I definitely loved their infinity pool which has water body massage beds in it. I had the pool all by myself since it’s only exclusive for checked-in guests.  So far, I have loved our stay here. Will definitely recommend it here. ##### Amanda Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Stephen May 30, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Not worth the aggravation. Photos, dining inside, room service, air conditioning, hot water are extremely poor. Serious issue with reservations. I booked through Expedia for 3 nights and the hotel had the wrong dates and never mentioned it until the last night so I had to purchase an extra night. Seriously stay away from this place! I stand by my review because its accurate and true. Going through Expedia for a refund on that extra night the hotel charged me. ##### Stephen Stayed 3 nights in May 2025 ### 10/10 Excellent #### Andrea Nov 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The consistency of service at this hotel is unmatched, and that’s what keeps me coming back. They ensure that every detail is taken care of without fail. Whether it’s the housekeeping, smooth check-in process, or thoughtful amenities, they’ve earned my trust time and again. It’s refreshing to stay somewhere that you know will deliver exactly what you expect every time. This hotel is a shining example of excellence in hospitality! ##### Andrea Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Hilary May 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff ##### Hilary Stayed 3 nights in May 2023 ### 8/10 Good #### Verified traveller Feb 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Masbate. Overall, the hotel was great. The staffs were very kind and courteous. The only thing that i would like to mention was the water pressure. Some times it was very low and the next day it was good. ##### Verified traveller Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Niels Jul 3, 2022 Liked: Cleanliness Unfortunately there are no restaurant facility's. It would be excellent if such facility's was in place ##### Niels Stayed 2 nights in Jun 2022 ### 8/10 Good #### GARY Dec 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The room was nothing like in the photo. It was small for the price I paid. It did have nice hot water shower. It was quiet. The front desk gurl was very polite and helpful. I would stay here again if I could have the room in the photo. ##### GARY Stayed 1 night in Dec 2023 ### 10/10 Excellent #### William Mar 1, 2024 Liked: Property conditions & facilities, room comfort #### Clean comfortable hotel near the airport. I stayed at the treasure island hotel for one night before an early morning flight. The hotel is in the busy section of Masbate city. The staff was very friendly. I didn’t use any of the facilities except the room. The room was fairly small but comfortable. The air conditioning worked well. The water pressure in the bathroom was very good. They were able to provide me with a parking space which was very helpful. It’s a clean comfortable hotel near the airport with a pleasant staff. ##### William Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Terry Sep 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything ##### Terry Stayed 4 nights in Aug 2022 ### 2/10 Terrible #### Adrian Mar 8, 2024 Disliked: Amenities, property conditions & facilities Dirty stains on bed sheets, giant cockroaches and bugs in room, very hot and they want to charge you $ for water, the room was ready 2 hours early but they made me pay $ per hour to check in early after sitting in the hot sun all day! Terrible, will NEVER stay here again! ##### Adrian Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Jeff Jan 27, 2024 Liked: Cleanliness Disliked: Staff & service #### Bait and switch Booked and paid for a deluxe room and since my wife was solo, I feel they did a bait and switch. ##### Jeff Stayed 1 night in Jan 2024 ### 6/10 Okay #### Ole Mar 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice Place, near everything in Masbate city. But room very small.... coffee in the room for free, but Only coffee With cream, If you drink black coffee, then not possible . TV only One Station. Water ...yes, but Only warm because No Cold place There swimmingpools.... really good, specielle if you have Children. Breakfast....too Bad. Really Bad ... Sorry. Too expensive, same price as 4 or 5 star Hotel in Manila area Otherwise ok place..... clean and very helpsom staff. ##### Ole Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Leonard May 17, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Swimming pool was out of order should have charged less. One of the trasons I picked it was due to the swimming pool. Its kind of false advertising ##### Leonard Stayed 2 nights in May 2023 ### 2/10 Terrible #### Verified traveller Jan 19, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Customers will comply Service not here Poor management Stupid systems the customer has to comply Overstaffed entrance Creepy manager Poor service No attention to customer experience or needs. The customer is there in boot camp to fill out all the steps demanded never mind help to get up huge ramp at entrance with no drive up no stalls and no bellman. Ramp is a death trap slick and wet with no cover. Room had no locks yes busted door Four people sent to verify Yup it doesn’t work But “there is cctv so it’s ok “ Um no Finally switched room Downgraded to room that was not cleaned - shavers in the shower etc smaller room with missing tv box so no tv and no this door also did not have a working card but rather given a master key which solves everything magically. Bellman threw a tantrum when I didn’t have pesos to tip him btw ihadone little carry on and didn’t request him - he didn’t demo the ac or wifi or the lock which was busted but did have a visible mini tantrum when I told h8m I don’t have change. I would have tipped him on the way out but his unprofessional reaction made me glad there was no tip. I’m not sure why there broken doors mean I get downgraded to a smaller used room with no tv but I’m telling you this place doesn’t care about service. The manager should have been on top of these maintenance matters and making it right but instead he lurks up front and sends rookies who clearly have not been trained to handle issues There were more issues… ##### Verified traveller Stayed 1 night in Jan 2025 ### 6/10 Okay #### Ole Kure Apr 12, 2025 Disliked: Cleanliness, room comfort Var der kun 3 nætter Ingen rengøring, ingen tømning af affaldsspande. Flinke mennesker der arbejdede der.....men ikke ét godt hotel , ét 2 stjernet hotel max. Ingen morgenmad, kun hvis vi kunne fortælle hvornår....eksempelvis kl.9.10...æg mm brev stegt og varmet 9.10...og var vi der ikke til tiden og dét var kold...ja, bare ærgerlig...og dét skulle forudbestilles dagen før....ikke noget med buffet som normalt andre steder, indenfor bestemt tidsrum..... Dejlig personale.....men resten ér ikke pengene værd...særligt mangel på rengøring, tømme affald og morgenmaden var under al kritik..... Kun deres swimmingpools trak lidt op....men mest for små børn... ##### Ole Kure Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Idil, Inuvik, NWT, Canada Oct 23, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Expedia accepted booking, issued itinerary, too payment from credit card, we showed up at hotel onlynto learn they are closed because of lockdown since March 2020.......we are in Philippines,mcannot phone Expedia, we need to get refunded. ##### Idil Stayed 1 night in Oct 2020 ### 2/10 Terrible #### Kylie Feb 7, 2020 Disliked: Staff & service, room comfort #### Terrible stay From arrival to checkout, there was not much to like about this Hotel. Our room door would not open/close properly, pool was under renovation, staff not helpful- put us next door to the function room with function on with over 150 guests, didn't tell us breakfast finished at 9am until we arrived for it at 9.03 and would not serve us, next morning when we did get breakfast our eggs were served straight from the fridge. Would not recommend! ##### Kylie Stayed 2 nights in Feb 2020 ### 8/10 Good #### Richard Dec 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff is very friendly and accommodating.. the only thing I concern is the room is so small and they dont have Ventilation inside the toilet.. and I booked for 3 adults and One child.. and they give as 2 free breakfast only.. but when I booked it tru hotel. Com it say free breakfast for 4 But it’s okey.. staff is awesome and friendly ##### Richard Stayed 4 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Jul 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the place since accessible to banks, supermarket etc... staffs are polite. ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Nicole Jun 9, 2025 ##### Nicole Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Las Cabanas Beach Resort](https://www.expedia.ca/El-Nido-Hotels-Las-Cabanas-Beach-Resort.h19677229.Hotel-Information) > > [Two Seasons Coron Island Resort](https://www.expedia.ca/Coron-Hotels-Two-Seasons-Coron-Island-Resort-Spa.h6118021.Hotel-Information) > > [Campuestohan Highland Resort](https://www.expedia.ca/Talisay-Hotels-Campuestohan-Highland-Resort.h35238602.Hotel-Information) > > [Shangri-La Mactan, Cebu](https://www.expedia.ca/Lapu-Lapu-Hotels-Shangri-La-Mactan.h190534.Hotel-Information) > > [Aureo La Union](https://www.expedia.ca/San-Fernando-Hotels-Aureo-La-Union.h16099636.Hotel-Information) > > [Solea Mactan Resort](https://www.expedia.ca/Cordova-Hotels-Solea-Mactan-Resort.h15715493.Hotel-Information) > > [Cebu Safari and Adventure Park](https://www.expedia.ca/Carmen-Hotels-Safari-Camp-At-Cebu-Safari-Park.h42543778.Hotel-Information) > > [Canyon Cove Hotel & Spa](https://www.expedia.ca/Nasugbu-Hotels-Canyon-Cove-Hotel-Spa.h4727200.Hotel-Information) > > [Cauayan Island Resort](https://www.expedia.ca/El-Nido-Hotels-Cauayan-Island-Resort.h12696876.Hotel-Information) > > [Lakawon Island Resort](https://www.expedia.ca/Cadiz-City-Hotels-Lakawon-Island-Resort.h48718784.Hotel-Information) > > [Camayan Beach Resort](https://www.expedia.ca/Morong-Hotels-Camayan-Beach-Resort.h8782508.Hotel-Information) > > [Camp Netanya Resort & Spa](https://www.expedia.ca/Mabini-Hotels-Camp-Netanya-Resort-Spa.h15967910.Hotel-Information) > > [Camaya Coast Hotel](https://www.expedia.ca/Camaya-Coast-Hotel.h33786001.Hotel-Information) > > [Bacau Bay Resort Coron](https://www.expedia.ca/Coron-Hotels-Bacau-Bay-Resort-Coron.h27364069.Hotel-Information) > > [The Farm at San Benito](https://www.expedia.ca/Lipa-Hotels-The-Farm-At-San-Benito.h4850057.Hotel-Information) > > [Acuatico Beach Resort](https://www.expedia.ca/San-Juan-Hotels-Acuatico-Beach-Resort.h12321918.Hotel-Information) > > [Miniloc Island Resort](https://www.expedia.ca/El-Nido-Hotels-Miniloc-Island-Resort.h4333673.Hotel-Information) > > [Mövenpick Hotel Mactan Island Cebu](https://www.expedia.ca/Lapu-Lapu-Hotels-Movenpick-Hotel-Mactan-Island-Cebu.h1192069.Hotel-Information) > > [Oceanica Resort Panglao](https://www.expedia.ca/Panglao-Hotels-Oceanica-Resort-Panglao.h7811250.Hotel-Information) > > [Nacpan Beach Glamping Managed by H Hospitality](https://www.expedia.ca/El-Nido-Hotels-Nacpan-Glamping.h34356222.Hotel-Information) > > [Thunderbird Resorts - Poro Point](https://www.expedia.ca/San-Fernando-Hotels-Thunderbird-Resorts-Poro-Point.h2185153.Hotel-Information) > > [Sunlight Eco Tourism Island Resort](https://www.expedia.ca/Culion-Island-Hotels-Sunlight-Eco-Tourism-Island-Resort.h32565536.Hotel-Information) > > [Crimson Resort and Spa Mactan](https://www.expedia.ca/Lapu-Lapu-Hotels-Crimson-Resort-And-Spa-Mactan.h3742416.Hotel-Information) > > [Club Balai Isabel](https://www.expedia.ca/Talisay-Hotels-Club-Balai-Isabel.h2964073.Hotel-Information) > > [Seda Lio](https://www.expedia.ca/El-Nido-Hotels-Seda-Lio.h24063296.Hotel-Information) > > [Puerto Del Sol Beach Resort](https://www.expedia.ca/Bolinao-Hotels-Puerto-Del-Sol-Beach-Resort.h9404916.Hotel-Information) > > [The Monarch Hotel](https://www.expedia.ca/Calasiao-Hotels-The-Monarch-Hotel.h32694079.Hotel-Information) > > [Pangulasian Island Resort](https://www.expedia.ca/El-Nido-Hotels-Pangulasian-Island-Resort.h6416866.Hotel-Information) > > [bai Hotel Cebu](https://www.expedia.ca/Mandaue-Hotels-Bai-Hotel-Cebu.h16458106.Hotel-Information) > > [The Manor at Camp John Hay](https://www.expedia.ca/Baguio-Hotels-The-Manor-At-Camp-John-Hay.h16009390.Hotel-Information)