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Reviews of Quality Inn near Martinsville Speedway

2.5 out of 5
Quality Inn near Martinsville Speedway
1895 Virginia Ave, Martinsville, VA

Reviews

7.4

Good

Rating 10 - Excellent. 98 out of 368 reviews" "
Rating 8 - Good. 134 out of 368 reviews" "
Rating 6 - Okay. 74 out of 368 reviews" "
Rating 4 - Poor. 35 out of 368 reviews" "
Rating 2 - Terrible. 27 out of 368 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
needed updating
Stayed 3 nights in Apr 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service
needed updating
Stayed 2 nights in Apr 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was decent. Only thing was staff didn't bring any clean towels or come to the room on Sunday so in future I'd recommend asking them.
Stayed 3 nights in Apr 2024

4/10 Poor

Charles

Travelled with family
They didn't clean room or replace towels. Said we had to request. Unofficially lack of help. Was not clean and smelled. Would not recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Norwood L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property but it’s clean and comfortable. Staff is just outstanding. Haven’t felt so welcome in a hotel ever.
Stayed 5 nights in Mar 2024

2/10 Terrible

cleben

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Restroom lot hair in the wall / floor
Stayed 1 night in Feb 2024

2/10 Terrible

Dawit, Alexandria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the worst place I’ve ever stayed. The most unfriendly and unprofessional looking staff with dirty clothes on the front desk, the front lobby with visible dirt everywhere, both the stairs and the elevator are dusty and unclean, the corridor to the room I stayed on the second floor is visibly dirty and smells like a place that has been closed for long, in the room dark stained old toilet, very loud not working air fan, etc. I will never recommend this place. It is simply a lie to even call it a Quality Inn.

4/10 Poor

sabra

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Devin

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down property with no safety precationary measures in place, no cameras in or outside the facility, rooms looked like they were broken into with scrape marks in the door frames, lack of water fountain, no hot breakfast, half-put effort into cleaning of the rooms with clear signs of water damage through the facility, side door claims to require a key for entrance which doesnt work as the door lock is damaged and doesnt auto-lock. Price for stay is definetly overpriced for what they offered. At least they do not have bedbugs so that is a plus, although I did notice an occasional ant crawling around in the room. No safebox available in rooms. As bad as the stay was it seemed to be the besy option for the time if you need/want to stay in this area and the Hilton (just next door) is all booked up.
Stayed 3 nights in Jan 2024

8/10 Good

Jared

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process and great for the price
Stayed 1 night in Dec 2023

4/10 Poor

FEDERICO

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and no curtains
Stayed 1 night in Dec 2023

8/10 Good

Doug

Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Ralph

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff good facilities
Stayed 1 night in Nov 2023

6/10 Okay

Kadejah, Concord

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Property needs to be redone. It has a stench smell and grime stuck in the bathtub. The breakfast options were good.
Stayed 3 nights in Nov 2023

4/10 Poor

jim

Stayed 3 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness
Young adults, (presumably) not hotel guests, were hanging out in parking lot listening to hispanic music from car radios after dark. Security doors to outside, never actually locked, anybody could walk into the facility. Bathroom towels were very thin and both washcloths had stains on them even though they were neatly folded. The good part: the king-size bed was comfortable, the pillows were plentiful and very nicely made, the TV had a wide assortment of channels to watch.
Stayed 1 night in Nov 2023

10/10 Excellent

JUDITH

Travelled with family
Room was a good price for the money. However the coffee they supply was very cheap and had no flavor it might’ve been stale. But other than that everything worked and was very quiet.
Stayed 1 night in Oct 2023

6/10 Okay

Janet

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable, and the room was spacious. The carpet in the hallways was dirty and worn. Wallpaper is coming off. Not sure about the cleanliness of the carpet in the room? The owner needs to invest in the property.
Stayed 1 night in Oct 2023

2/10 Terrible

Sandra

Stayed 2 nights in Sep 2023

10/10 Excellent

Fleisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great.
Stayed 1 night in Sep 2023

4/10 Poor

joshua

Business traveller
Disliked: Cleanliness, property conditions & facilities
no so much quality
I arrived to a poorly lite entry as well as dirty floors. When I arrived at my room it was older and there were stains in the tub and surround. The parking lot was loud and there were a few cars playing loud music. I was shocked by the amount of water damage in the hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in the country...
The worst hotel I have ever been in. Smelled of mold and mildew, the AC was horrible and smelled bad. The bathroom was very dirty. The hallways looked like water damage had occurred. Wallpaper was peeling off the walls. I would not keep my dog there, I went to another hotel rather than stay here.
Stayed 2 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy with my stay there
Stayed 1 night in Sep 2023

6/10 Okay

John

Travelled with partner, Travelled with group
Breakfast was better than some. They had bake your own waffles. Hotel is kind of old and nothing great to speak of. However, it was convenient, price was right, and good for one night stays.
Stayed 1 night in Sep 2023

8/10 Good

Sydney

Travelled with group
Liked: Cleanliness, staff & service
It looks a little rough but it was honestly a solid experience. Room service guy was super nice and they have free breakfast.
Stayed 5 nights in Sep 2023

4/10 Poor

Roger, Canonsburg

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Would not stay here again. Location wasn't bad, right on what seemed like the main strip in Martinsville and close to food options etc. From the outside it looks fine and expected things to be good from the view of the lobby and front desk. Once we checked in to the room it was 79 degrees although the AC was on full blast. Of course I wouldn't say it was blowing cold air. We were in town for a music festival and everything was sold out so what other option did I have? I guess I was stuck with what I got. Being exhausted from the festival I did manage to fall asleep in the heat after getting a shower. While in the shower I noticed black mold on the ceiling, that can't be healthy. I will say the bed was comfortable though the pillows were lumpy and I think it's time for new ones. I expected we might sleep pretty late being how exhausted we were from the festival and how late we got in. Actually didn't sleep much more than 4-1/2 hours, presumably because it was just getting hotter, the thermostat showed 80 degrees when we got up. Don't know how or why when it was in the 60's outside. Anyways I couldn't wait to get out and into my truck with some working AC. Between the heat in the room and the black mold on the bathroom ceiling, I can't recommend staying here. I can't believe it but I actually told myself I probably would've been better off at the Scottish Inn up the road.

4/10 Poor

Roger, Canonsburg

Stayed 1 night in Sep 2023

8/10 Good

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Elisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Keep Looking!
Don’t stay here, water was Luke warm if that, fridge was not very called, place was Dirty, that I cleaned it myself , so it was cleaner when We checked out that checking in, my husband slept in the car for most of the night ,due to something in the walls, or blowing thru the vent that made him cough each time he was their and the smell is something else, minus the front desk when you check in smells of bleach! Sleep in your car, before staying here!
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Aug 2023

6/10 Okay

Chris

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2023

6/10 Okay

Scott

Stayed 2 nights in Aug 2023

10/10 Excellent

Diamond

Stayed 1 night in Jul 2023

6/10 Okay

ROSE, pulaski

Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jul 2023

6/10 Okay

Sherry

Disliked: Cleanliness, property conditions & facilities, room comfort
One Star
Some of the doors didn’t work with the cards and I was told “oh yeah that one has to be reset, use the other one”. The other one did NOT require a key at all. That door was actually broken. It did NOT LOCK at all. The hall ways had black rolled up stuff for two days. It looked like pool noodles that had been broken up and left in the halls. There was white stuff in the hall for two days before anyone vacuumed it up. I’m not sure what that stuff was but it was A LOT of it all the way down the hall. The lobby was so HOT they had to leave the doors open and it was over 90 degrees each day. The lady said they don’t have air conditioning in the lobby. That’s awful working conditions. The 1st time in my life (I’m over 50) that I’ve been to a hotel and the lobby didn’t have air conditioning. I travel A LOT and I’ve never seen that. Check in time is 3, I got there about 6:30 and was told the room was not ready. I said WHAT it’s after 6:30. They lady did apologize and said oh I have, they just finished it. In simpler terms I will never stay at a Quality Inn again. I would rate them 1 star and would not recommend them to anyone!!! Next time I come to the area I’ll just have to pay the higher prices at another hotel.
Stayed 5 nights in Jul 2023

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Besides the air conditioning not working properly, everything else was comfortable.
Stayed 1 night in Jun 2023

8/10 Good

Madinah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, clean accommodations and friendly staff
Stayed 4 nights in Jun 2023

8/10 Good

Caron

Stayed 2 nights in Jun 2023

8/10 Good

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value.
Desk clerk was friendly and helpful. Bed was comfortable and room was clean and quiet. Stayed two nights, slept well. Good shower, didn't use the pool but it looked nice. Easy to find location. Good breakfast with lots of options. Egg, sausage, cheese biscuits; breakfast pizza bagels in frig. Waffles (chocolate and regular) cereals (hot and cold), yogurt, fruit, pastries, bagels, juice, coffee, and fixins. Eating area was clean and laundry was easily accessible, took quarters. We left a box in room with my husband's rx, and they are mailing it to us. Thank you to the housecleaning staff, desk clerk, and manager.
Stayed 2 nights in Jun 2023

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 2 nights in May 2023

2/10 Terrible

Dawn

Business traveller
Disliked: Cleanliness, property conditions & facilities
I didn't like anything about this hotel. First room had a TV that didn't work. 2nd room I couldn't get into, as if someone was already in it and it was locked from the inside. 3rd room had Cig burns in the bedding. I photographed about a 5" long millipede walking through the room. It had a large patch of black mold growing in the corner that I didn't see until I was checking out because it was hidden behind a chair that I moved to make sure I didn't drop anything behind it. Overall condition of the hotel is as bad as the room. Back door didn't lock at night. back entryway is dark and dirty. Smells of old smoldering cig butts because they have a butt receptacle under the overhang of the rear entry way. I could go on, but I feel you get the point. I have been to their website and looked at the reviews. Most of the reply's from the company are sorry we are currently going through renovations. I call BS. on that blanket statement. This Hotel needs to be demolished, the land sanitized, and build a new facility worth staying at. .
Stayed 4 nights in May 2023

8/10 Good

Crystal

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked this place for family that came in for graduation. There were Bed bugs in some of the rooms luckily they didn't have them but there were nasty socks stuffed in the chair in the room and just dirty floors and so on will not stay there again
Stayed 2 nights in May 2023

6/10 Okay

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just in general this was a pretty gross area. There’s were many other options to stay except Hilton which was $125 more a night. Next time I’ll be paying the higher rate to stay at Hilton though. My room was recently remolded but still dingy and not really to standard. My towels were clean but had holes. the tub has mold in the grout and selling around the edges. It was just kinda yuck. The pillows were clumpy. The blanket thin. The mattress sagged in the middle. I was only there to sleep so I made it work. Be mindful that you’ll be staying with everyone else that is saving the extra $125 a night by not staying at Hilton too so you’ll want to just plan to be in your room before dark. The front parking lot was well lit but not the back.
Stayed 2 nights in May 2023

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Crystal

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023