Hello dear Olivia,We are delighted that you took the time to leave a review for our hotel named Marsiho. We are pleased that your enjoyed our customer oriented staff decicated to assist you and give you services with pleasure and joy.We are saddened to know that our location didn't quite matched your expectations. Know that Marseille is the french south capital city so as every crowded areas there are a lot of diversity and animations around. We feel sorry that you felt uncomfortable with it. The dirtyness of some streets belong to the city council, things that we do not have access to act. Nevertheless we hope to see you again in one of our happyculture hotels in France, Belgium and Spain.Have a shinning day.

Hello Zohra,We sincerely share you million thanks for taking the time to write us this glowing review on Expedia.com following your stay with us at Marsiho We are fully satisfied that our charming staff, especially Achim, were able to make your moment a magical experience. Your satisfaction remains our top priorityHonestly chuffed to learn that the room and its exteriors, like our lively neighborhood in the heart of Marseille's shops, have been an advantage. More important that you feel safe around our hotel. Hoping that you had some pleasant explorations at the same time!Our smiles will remain there the next time you come back to visit us.See you soon in one of our Happyculture hotels I wish you a sweet day!

Dear Mariana Thank you very much for choosing our hotel for your stay in Marseille and for taking the time to leave such a kind comment on Expedia.I am delighted to read that you enjoyed your stay and particularly appreciated the cleanliness and comfort of your room and the warm welcome you received from our student- receptionist Achim: the smile and the sense of service are part of our signatures! I hope you took advantage of the hotel's central location to make some great tourist discoveries :-) We look forward to welcoming you back soon. I wish you a wonderful day Aurélie

Dear ArttuThank you for choosing our hotel for your stay in Marseille and for taking the time to leave a comment on Expedia.I am delighted to read that you had a good stay and particularly appreciated the atypical and vintage charm of our hotel as well as its ideal location for discovering the city. We look forward to welcoming you back soon. I wish you a very beautiful day

Dear Austin,I would like to thank you for having rated of a 4 out of 5 on Expedia.com.We feel joyful that you had a good experience in our vintage cozy hotel. We hope to receive you in another occasion and to magnifier to 5 stars rating next time.Have a stunning day.

Dear lovely guest Mark Colin,Thank you for taking the time to review our cozy hotel Happyculture named Marsiho. We are truly and sincerely saddened that an incident occured out close to our main entrance by a thief. Saddly as every big cities pickpockets are mostly in touristic places where they can genuinely act discreetly and fast. Nonetheless we are delighted that our friendly and effective night receptionist did assist you with all steps to make a statement and called police services for you. It is important to us to support each guest staying in our hotel, whether with the safety or other services. Be sure that I will pass this kind words towards my colleague and hopefully you will keep in mind only great memories and go far away over this sad story.Note that you will always be welcome in our hotel and we look very much forward a future visit from you Warmly yours,

Bonjour Bernard,Toute notre équipe de l'hôtel Marsiho vous remercie d'avoir évalué votre séjour de 5 étoiles sur 5. Nous sommes enchantés de savoir que vous ayez été charmés par la chambre que nous vous avions préparée avec soins et que vous ayez apprécié nos valeurs Happyculture. Belle et douce journée à vous,Au plaisir d'avoir l'occasion de vous recevoir de nouveau.

Dear MikeThank you for your stay and for taking the time to leave a review on Hotel.com.I'm sorry to read that our services didn't meet your expectations and I'm particularly disappointed to read that you weren't well received: the smile and the sense of service are part of our strengths and I'll not fail to remind this to our teams. Nevertheless, I hope that you took advantage of the hotel's central location, just a few steps from the old port and the facilities to make some beautiful touristic discoveries :-) I wish you a good day Aurélie Assistant Manager

Dear Peter,Thank you for taking the time to share your feelings and review on Hotels.com. It's a pleasure to see that your experience at Hotel Marsiho was good enough to give a 8 out of ten. We are very pleased that you liked our Happyculture cocoon in Marseille.We take note of your concern about the laundry service. The information appear to be unclear on Expedia.com and we will escalate this issue to them in order to clarify that our laundry service isn't onsite. To notice as well that new recent pictures will be advertised very soon.We'll remain at your disposal any moment at reception, hopefully there will be another event or occasion to receive you among us.Have a stunning day.

Dear guest,On behalf of the entire hotel team, I want to thank you for sharing feedback on your recent stay with us on Hotels.com.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! It has been shared with all associates as a way of celebrating the great guest experiences we delivered. It's a pleasure that you felt well cared by our staff and you enjoyed the central location even If as every big cities in France it can be a bit noisy compared to our countryside Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon in the sunniest city of France, Marseille Sincere regards

Greetings,We're pleased that you've had a wonderful stay among us at Hotel Marsiho, by HappyCulture. Thank you for having reviewed your recent experience on Hotels.com. It's a pleasure to aknowledge that you appreciated our central location and you were charmed by your bedroom. We try to provide the greatest service for all our guests.

Dear guest,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at Hotel Marsiho by Happyculture.Your scoring helps to improve the guest experience and improve, so then we do appreciate this 10 out of ten rating.Thank you for staying with us and we hope you choose us again whenever your travels bring you back to Marseille.

Hello Richard and greetings from the Marsiho Hotel's team. We would like to thank you for having reviewed our Happyculture hotel recently after your stayover with us. We are very delighted that you enjoyed your stay with us and you felt comfortable sleeping in your allocated bedroom. We do remain happy to receive you another time in the future and all the front desk team remains at your disposal to reserve again over the phone.Have a wonderful day.

Dear Colin,Thank you for taking a few moments to give us such a positive rating. We are delighted to note your satisfaction with our ideal location despite recent events and that your room has successfully charmed you. We try to renew our daily breakfast offer and innovate so it is important to adapt to all kind of diet. I can assure you we take note of your remarks concerning this one.I wish you a sweet day and will be happy to receive you again! :-)

Dear Amrish,Thank you for taking the time to share your feeling after this recent stay with us at Marsiho on Expedia.It's a sincere pleasure to know that you were charmed by our fine and dedicated team here to assist you especially Aurélie and our friendly night receptionist Thomas. Hopefully you will select us again for a new stay in our city.Have a wonderful day.

Dear valuable guest Rebecca,Many thanks for having taking a little bit of your time to spread your excellent review of 10 out of 10. It was a pleasure to receive you in our little boutique hotel Marsiho and hoping that you will pop see us again in the near future. We will remain at your listing over the phone to book again If necessary. Have a wonderful day.Sincere regards.

Hello Thac and greetings from our Happyculture hotel Marsiho :-)We are delighted to know that your stay was up to your expectations and that you liked our location in the heart of all areas to explore in Marseille's city centre. We do faithfully hope you will have a new stay again in the near future. Have a stunning day.We all together share our sincere regards.

Hello Belinda :-)We were all happy to have you in our hotel Marsiho and hope you enjoyed this little moment to explore our city as well. We are delighted to acknowledge you were satisfied by our lovely staff happy to assist you anytime, our central location plus on top the comfort provided by the bedroom dedicated for you :-)Hopefully there will be another occasion to receive you in our hotel. Wishing you a pleasant day,Faithfully yours.

Hello Paul and greetings from Marseille,I would like to thank you for having reviewed our hotel by Happyculture, Marsiho. It's a pleasure to know you enjoyed our ideal location near the Old Port and linked to all transportation ways.Nevertheless we are saddened to see that your experience was not the best it could be. We also have a quadruple room with more space at your disposal for a future incoming stay If you desire to explore again Marseille.I wish you an excellent evening and hope to welcome you again in Marsiho or in another hotel by Happyculture collection.Have a sweet day.

Hello Dan,Thank you for taking the time to share your fantastic 5* rating about your recent experience with us. I'm so pleased to hear that you enjoyed your time with us and that our team members delivered exceptional service and hospitality. We would love to have you stay with us again when you are next in the area.Sincerely yours

Hello John,I would like to personally thank you for giving us your feelings about your recent stay in our Happyculture hotel, Marsiho. It was indeed a pleasure to have you staying with us. We are sorry to take notice that you felt cramped by the bedroom's superficies. We offer a range of different categories, larger bedrooms including a triple and quadruple. The next time feel free to call the front desk to ask for more details or book :-)To conclude we give our sincere apologize for the coffee machine breakdown, know that we are doing our maximum to remedy this lack.Have a nice day.

Hello Sara,Million thanks, we are grateful to you for this comment on Expedia and recent stay in our shinning city Marseille. We are more than delighted to be aware that you liked our central location close to all monuments, restaurants and so on. Receptionists, housekeepers and managers are hoping to see you back in a near future If there's a special occasion.Have a wonderful day,Sincerely yours.

Bonjour Anil,Je vous remercie amplement d'avoir accordé quelques minutes de votre temps afin de nous évaluer à travers Expedia. C'est une joie d'apprendre que vous en ayez apprécié votre passage. Nous espérons atteindre la perfection une fois suivante si l'occasion se représente avec plaisir.Belle journée à vous et à bientôt.

Chère Fanny,Je vous remercie de nous avoir accordé votre temps afin de nous évaluer sur Expedia.com. Nous sommes ravis que dans l'ensemble nous avons su vous satisfaire pour cette escapade dans notre cité phocéenne. Nous serons ravis de vous recevoir de nouveau dans un de nos hôtels Happyculture.Je vous souhaite une agréable et douce journée.

Hello Victoria,What a pleasure to know that we were ranked 4 out of 5 for your recent stay in Marseille. Thank you for posting a review on Orbitz. We took into consideration for the shower pressure and the start of mold on the tile. We do give you our sincere apologies about this appareance defect.Although we will be glad to see you again in our sunny city and our hotel.Have a nice day,Sincere regards.

Hello Xiping,I would like to thank you for taking the time to post a review on Expedia.com. We were all happy and delighted to have you in our hotel Marsiho by Happyculture. So you know we will have the intense pleasure to see you again in Marseille.Have a wonderful day,Faithfully yours.

Hello Jane,First of all I would like to personally thank you for taking the time to spread your review after your stay in our hotel. We feel utterly sorry to see your unsatisfaction regarding this sleepover. Likewise you might understand that hotels in city centre don't own any parking lot due to the infrastructure. Although the commercial centre does allow an underground parking area located at 2min walking distance step-to-step from our entrance. We hope you will allow us to have a greater rank the next time. As we do have different room categories, feel free to ring us at the front desk for the next time to choose which one can suits your expectations.Sincere regards.

Bonjour, Au nom de toute l'équipe, nous vous remercions fortement de votre évaluation positive concernant votre récent séjour. Cela nous touche profondément de voir votre entière satisfaction, effectivement nous mettons tout en oeuvre afin de rendre votre passage le plus agréable qu'il soit.Au plaisir de vous recevoir une prochaine fois,Belle journée à vous.

Dear Zahi Thank you very much for your stay and for taking the time to share your experience. What a pleasure to read that our warm welcome and the services we provide have met your expectations We look forward to welcoming you soon. Have a wonderful day

Hello ! Thank you so much for your stay and for taking the time to leave such a positive review of our hotel! What a pleasure to read that you had an excellent stay with us and that the comfort of your room, as well as the various services we offer, have met your expectations. I hope that you took advantage of the hotel's ideal location to make some great touristic discoveries.We look forward to welcoming you again during your next visit in Marseille! Have a lovely day

Dear Francisco Thank you for your stay and for taking the time to share your experience. I am delighted to read that you have appreciated the warm welcome you received from our friendly staff: the smile and the sense of service are part of our signatures! We look forward to welcoming you again for your next holiday in Marseille!

Hello Thank you for your stay and for taking the time to share your opinion I am very sorry to read that our facilities and services did not meet your expectations. Have a nice day

Hello Po Ling, What a pleasure to read your lovely feedback. It was with joy to welcome you among us also for this local event. Glad to know you liked the central location. Know that we would like to see you again next time if the opportunity arises. Sincerely

Hello Pekka, We all feel very delighted to know you've been entirely satisfied by the warm service you've had during your stay. Our location in the heart of Marseille is indeed one of our pros effectively reflecting through your feedback. We will be more than happy to have you perhaps another time.

Dear Romualdas, we are especially heartened to receive your wonderful review after your stay. We pride ourselves on delivering a good service and it was a pleasure giving you our best recommendations. We look forward to having you with us again in the near future.

Hello Thank you for your stay and for taking the time to leave a comment. I am very sorry that your stay was not as pleasant as it could have been due to a boiler breakdown. I fully understand that the lack of hot water affected your stay. We have offered our guests a 30% discount due to the breakdown. I hope you will give our hotel another chance and please be assured that we will do everything possible to make your stay unforgettable. I wish you a good day

Bonjour Je suis navrée que votre séjour parmi nous n'ait pas répondu à vos attentes Cordialement

Bonjour Susan, Nous sommes enchantés et heureux de voir que votre séjour fut agréable et que vous ayez été conquise par notre hôtel. Au plaisir de vous recevoir une prochaine fois dans notre agréable ville de Marseille. Bien à vous.

Hello Thank you very much for your stay and for taking the time to share your experience. I am delighted to read that you had a pleasant stay with us and particularly appreciated the comfort of your room, the ideal location of the hotel to discover the town, and the kindness of our staff. We look forward to welcoming you back soon.

Dear Robin, Thank you very much for your nice comment about our hotel and our team! It was a pleasure to host you. Have a nice day and see you soon !

Good afternoon, Thank you for your stay and for taking the time to leave a comment. I am delighted to read that you particularly enjoyed the friendliness and professionalism of our team who are always ready to help and make your stay unforgettable. We are happy to har your liked our hotel. We will be pleased to welcome you again for your next stay in Marseille. Have a good day.

Hello Thank you for your stay and for taking the time to leave a comment. I am delighted to read that you particularly enjoyed the friendliness and professionalism of our team who are always ready to help and make your stay unforgettable. We will change the shower curtain thank you for informing us and we apologise for the discomfort caused. Have a nice day

Dear Richard Thank you very much for your nice comment about our wonderful team! It was a pleasure to host you Have a nice day and see you soon !

Bonjour Robert Merci pour votre séjour et pour votre bonne appréciation sur notre établissement Excellente journée !

Hello Thank you for your stay and for taking the time to leave a comment With the sanitary situation we are experiencing there is a capacity of 20 people in the breakfast room So that all our guests can enjoy our buffet, we have limited the breakfast time to 30 minutes I am sorry that this has displeased you Have a nice day

Hello Thank you for your stay and for taking the time to leave a comment I am delighted to read that you enjoyed the cleanliness of our hotel Have a nice day

Bonjour Je vous remercie pour votre bonne appréciation sur notre établissement Bonne journée

Hello Thank you for your stay and for taking the time to leave a comment I am delighted to read that you enjoyed your stay with us and particularly our hearty breakfast See you soon ! Have a nice day

Dear Sveneet, We are sorry to read that you did not enjoy your entire stay. Our 24 hour staff always do their utmost to meet your every need in order to find the room that would be most suitable for you. Regarding the cleanliness of the room, thank you for telling us about it, we are doing our best to solve this problem. We hope to see you again soon,