Cher Cyrii, Je vous remercie d'avoir pris le temps de partager votre avis suite à votre séjour à l'InterContinental Marseille - Hotel Dieu.C'est un réel plaisir de lire que vous avez apprécié votre séjour au sein de notre établissement. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour à Marseille. Sincères salutations,

Dear Nicole,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from youWe hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Dear Marcel,Thank you very much for taking the time to share your thoughts following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Tina, Thank you for taking the time to share your thoughts following your stay at the InterContinental Marseille - Hotel Dieu. I am delighted to read that you liked your stay among us, especially the ease of Valet parking. However, I am sincerely sorry to read your feedback regarding the Breakfast. I transmitted your comment with the Brasserie Manager who joins me in deeply apologizing. We review our services on a regular basis, and it is therefore essential for us to take into account the thoughts and opinions of our valued guests as you are. We hope to have the pleasure of welcoming you again at the InterContinental Marseille - Hotel Dieu during your next stay in Marseille. Best regards,

Dear Carol, Thank you for taking the time to share your thoughts following your stay at the InterContinental Marseille - Hotel Dieu.I am delighted to read that you liked your stay among us, especially the cleanliness of our hotel. We hope to have the pleasure of welcoming you back at the InterContinental Marseille - Hotel Dieu during your next stay in Marseille. Best regards,

Dear Angela,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. We are delighted that you enjoyed the beautiful hotel with its amazing view and your comfortable room with style. Your satisfaction communicated here is our greatest reward.We are however sorry to read your comments concerning the plumbing system and the staff. Your comments are valuable to us because they contribute to the continuous improvement of our services.We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Dean,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. Your satisfaction communicated here is our greatest reward.We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Michael,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. Your satisfaction communicated here is our greatest reward.We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Ersel, I would like to thank you for taking the time to review your experience at the InterContinental Marseille - Hotel Dieu. I rejoice to notice that you liked your stay among us. We hope to have of welcoming you again during your next stay in Marseille.Best regards,

Good afternoon, I would like to thank you for taking the time to review your experience at the InterContinental Marseille - Hotel Dieu. I am delighted to see that you liked your stay among us. We hope to have the pleasure of welcoming you back during your next stay in Marseille. Best regards,

Dear Lance, Thank you for taking the time to review again your stay at the InterContinental Marseille - Hotel Dieu. The satisfaction of our guests is our priority and your lovely review fills us with happiness. We can't wait to welcoming you back at the InterContinental Marseille - Hotel Dieu. Kind regards,

Dear Jae Lyun, I would like to thank you for taking the time to review your experience following your stay at the InterContinental Marseille - Hotel Dieu. I am delighted to notice that you appreciated your stay among us. We hope to have the pleasure of welcoming you again during your next stay in Marseille.

Hello, I would like to thank you for taking the time to review your experience following your stay at the InterContinental Marseille - Hotel Dieu. We hope to have the pleasure of welcoming you back among us during your next stay in Marseille.Kind regards,

Dear Richard, Thank you for taking the time to share your experience following your stay at the InterContinental Marseille - Hotel Dieu. I am delighted to read that you liked your stay among us, especially the concerned and understanding staff. You can be assured that I will share your thougts with all the teams. We hope to have the pleasure of welcoming you again at the InterContinental Marseille - Hotel Dieu during your next stay in Marseille.

Dear Cara, First of all, I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu. It is a real pleasure to read that you liked you stay, especially the space and the cleanliness of your bedroom. I am also delighted that you enjoyed our friendly staff. We hope to have the pleasure to welcoming you again at the InterContinental Marseille - Hotel Dieu.Best regards.

Cher Mojgan,Je vous remercie d'avoir pris le temps de partager votre expérience à l'InterContinental Marseille - Hotel Dieu.Je suis ravie de lire que votre séjour a été à la hauteur de vos attentes. Votre satisfaction ici communiquée est notre plus belle récompense. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochaine escapade marseillaise.Sincères salutations,

Dear Christopher,Thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu. Your satisfaction is our priority and your comments are really needfull for us. I am sincerely sorry to read that some of our services did not meet your expectations, especially the several problems you encoutered in your bedroom, and the wait you endured with the reception and the room service.I have taken good note of all your comments and will not fail to share them with the relevant departments with the aim of always improving our quality of service.We hope you will agree to renew your trust in us, so that we can give you the full InterContinental experience and show you the quality of service that is the pride of our House.Best regards, Andy Luci-GourdacheAssistant Quality Manager

Dear Omri,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.We are delighted that you enjoyed the property and its view, the lobby and our exceptional staff. Your satisfaction communicated here is our greatest reward.We are however sorry to read that your bedroom smelled and was a bit hot. Your comments are valuable to us because they contribute to the continuous improvement of our services.We hope to have the pleasure of welcoming you again during your next stay in Marseille.

Dear Matthew,Thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.Your comments are valuable to us because they contribute to the continuous improvement of our services. First of all, we are glad that you loved the amazing building.However, we are sincerely sorry to read that you have not encountered the quality of service that you are entitled to expect in our establishment. We hope you will agree to renew your trust in us, so that we can give you the full InterContinental experience and show you the quality of service that is the pride of our House.Kind Regards

Dear Amy, Thank you for taking the time to share your thoughts on your stay at the InterContinental Marseille - Hotel Dieu. I am sorry to read that your experience with us did not meet your expectations and I ask you to accept our sincere apologies for the inconvenience encountered. The experience you have had is not representative of the quality of service of our brand. As already mentioned in my email, we are implementing the necessary procedures and trainings in order to overcome the problems you encountered and make sure that it will not happen again in the future.Please rest assured that the comfort and the satisfaction of our guests are our first preoccupation. We review our services on a regular basis and it is therefore essential for us to take into account the thoughts and opinions of our valued guests as you are.We hope that you will agree to renew your trust in us, and to live fully the InterContinental experience and show you the quality of service which is the pride of our House. Thank you for your understanding and for helping us to improve the quality of our service.With all our very best regards,

Dear Neil,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Kwok,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from you. Please be assured that I will share your rating with the wider team who will be delighted to see it. We hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours

Dear Simon,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from you. We hope to have the pleasure of welcoming you on your next visit to Marseille.

Hello,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Dear Dane,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from you. We are delighted that you enjoyed the location of our hotel but also our staff. Please be assured that I will share your comments with the wider team who will be delighted to see it.. Your words wonderfully illustrate the quality of service and the atmosphere of our hotel.We hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Dear Meyr,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Dear Stacey,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from you. We are delighted that you enjoyed your stay with us, particularly our nice hotel, its location and your comfortable and clean bedroom. We are however sorry to read that the service at the bar/restaurant did not meet your expectations. Your comment is valuable to us because it contribute to the continuous improvement of our services.We hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Dear Ashley,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.We are delighted that you loved your stay with us. The happiness of our customers being our priority, we are very happy to read such a nice feedback from you. We hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Chère Eva,Je vous remercie d’avoir pris le temps d’évaluer votre récent séjour à l’InterContinental Marseille – Hotel Dieu.Nous espérons avoir le plaisir de vous accueillir de nouveau parmi nous.Sincères salutations,

Hello, I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.We are delighted that you enjoyed your stay with us, our nice and clean hotel, your large bedroom but also your breakfast. We are however sorry to read your deception concerning our bar staff and swimming pool. Your comments are valuable to us because they contribute to the continuous improvement of our services.Our Engineering Coordinator joins me in expressing our sincerest apologies for the inconvenience. Please, note that our Engineering Coordinator intervened to control its temperature.We hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Dear Isabel,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from you.We hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Hello,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from you.We are delighted that you enjoyed your stay with us, particularly the location of our beautiful hotel, the cleanliness, our lobby, your bedroom and its comfort, our swimming pool, our bar but also our friendly and helpful staff. Please be assured that I will share your kind words with the wider team who will be delighted to hear such a wonderful feedback ! Moreover, I am deeply sorry to read the inconvenience caused by your waiting at your check-in.We hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Good Morning,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu. We apologize for the disappointing experience you had during your visit. We take your comments seriously and appreciate your honesty.We apologize for the cleanliness issue you encountered with the tables. Maintaining a clean and pleasant dining environment is of utmost importance to us. Our Food & Beverage Manager joins me in extending our sincerest apologies for this unacceptable breach to our quality commitments. It is obvious that this type of incident should not have happened in a hotel of our standard. We are implementing the necessary procedures and trainings in order to overcome the problem you encountered and make sure that it will not happen again in the future. We strive to provide a diverse and flavorful menu for our guests, including a range of vegetables, we are sorry to hear that the food did not meet your expectations in terms of taste and variety. Please be assured that I will share your feedback regarding the breakfast options with our team. We review our services on a regular basis and it is therefore essential for us to take into account the thoughts and opinions of our valued guests as you are. Please rest assured that the comfort and the satisfaction of our guests are our first preoccupation. We hope you will agree to renew your trust in us, so that we can give you the full InterContinental experience and show you the quality of service that is the pride of our House. Sincerely yours, Kenza ITEMAAssistante Responsable Qualité

Bonjour,Je vous remercie d’avoir pris le temps d’évaluer votre récent séjour à l’InterContinental Marseille – Hotel Dieu.Nous espérons avoir le plaisir de vous accueillir de nouveau parmi nous.Sincères salutations,

Dear Carol,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read that you enjoyed your stay with us, particularly our beautiful hotel and the view but also our friendly staff. Please be assured that I will share your comments with the wider team who will be delighted to see it.. Your words wonderfully illustrate the quality of service and the atmosphere of our hotel.We hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Hello,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from you. Please be assured that I will share your comments with the wider team who will be delighted to see it.. Your words wonderfully illustrate the quality of service of our hotel.We hope to have the pleasure of welcoming you on your next visit to Marseille.

Hello,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Dear Edward,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Dear Tuluhan,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We pride ourselves on delivering an exceptional experience to our guests at all times and your comment and notations tell us we succeeded.I do hope to welcome you back at the InterContinental Marseille in the not too distant future.Best regards,

Dear Melanie,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Dear Michael,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from you. I am delighted that you enjoyed our gorgeous property but also your upgrade. We hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Dear Peggy,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Hello,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We are delighted that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back among us.Best regards,

Dear Linda,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. We are delighted that you enjoyed your comfortable stay and our swimming pool. Your satisfaction communicated here is our greatest reward.We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Barbara,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. We are delighted that you enjoyed our beautiful hotel, our restaurants but also our wonderful staff. Your satisfaction communicated here is our greatest reward.We pride ourselves on delivering an exceptional experience to our guests at all times and your comment tells us we succeeded. We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Rena,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Dear Quan,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Dear Gerald,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Hello,Thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.I am sorry to note that your experience with us did not meet your expectations and I ask you to accept our sincere apologies for the inconvenience encountered. We hope that you will agree to renew your trust in us, and to live fully the InterContinental experience and show you the quality of service which is the pride of our House. Best regards,