Terrace/patio

Reviews of Le Ryad Boutique Hôtel

Le Ryad Boutique Hôtel
16 Rue Senac De Meilhan, Marseille, Bouches-du-Rhone

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 179 reviews" "
Rating 8 - Good. 74 out of 179 reviews" "
Rating 6 - Okay. 29 out of 179 reviews" "
Rating 4 - Poor. 7 out of 179 reviews" "
Rating 2 - Terrible. 2 out of 179 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, North African style hotel near Marseille Centre. Friendly staff and comfortable room. The side street it was on was a little dodgy but there were great restaurants nearby and it’s a short walk to the Vieux Port and to many nice boutiques and cafes. I didn’t feel unsafe walking around at night because I was with my husband and tall son.
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Donna

Stayed 2 nights in Sep 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious bedroom.
Spacious bedroom, decorated with moroccan style : comfortable bed, and pretty quiet. A good value for money.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, room comfort
Lovely personal old school hotel in the heart of Marseille
Stayed 4 nights in Aug 2023

10/10 Excellent

Barbara

Stayed 4 nights in Oct 2022

10/10 Excellent

Aydan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful location, super close to the Old Port and other landmarks. Lots of restaurants in the areas Staff are great, they took the time to tell us about the area and accommodated every request.
Stayed 3 nights in Jan 2022
Response from Valérie on Jan 18, 2022
Thank you very much for this kind review. We hope to see you again, there is a lot to do in Marseille. Warm regards.

10/10 Excellent

anthony

Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Very kind hosts but the place could use a little care. The room was really bare and absolutely no amenities, not even hand soap. There was mold in the mini fridge…. It’s sad because the place has potential and attention was given to décor and interior design that is simple and elegant enough. However, everything else pretty much fails…
Stayed 1 night in Oct 2021
Response from Valerie on Oct 28, 2021
Thank you to have taken time to give your opinion on the hotel. It is always useful for next travellers and helps us to improve. I am sorry for your impression and we will focus more on what you underline. Regarding hand soap, I don't understand because we have soap distributors in all bathrooms: they are new dispenders, and maybe we have to revise the place where we put them. I don't understand when you write that rooms are bare: we decided to be sober in the decoration. It is an aesthetic choice, but also it is for hygienic reasons: when you have to many objetcs in a room, it is as many places to have viruses. We are sorry to fail in everything. Best regards. Valerie

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The hotel was average. I wouldn’t seek it out on future trips or recommend it to friends. The biggest plus was its convenience.
Stayed 4 nights in Jun 2020
Response from Valerie on Aug 11, 2020
Thank you for posting a comment. Best regards.

8/10 Good

Verified traveller

Liked: Staff & service
The location, os splendid Needs more cleanness . The hosts are awesome
Stayed 1 night in Nov 2019
Response from Valérie on Dec 4, 2019
Thank you to have posted a review. We are delighted to welcome our guests. Warm regards.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Terrible neighborhood, so sketchy and seedy. This area gave us a bad opinion of Marseille until we left the neighborhood and realized the city has so much beauty. The hotel staff were very nice and the hotel had some charming qualities. It was cute inside but be careful if you stay here, it’s rough outside! Not a good place to walk around after dark.
Stayed 1 night in Nov 2019
Response from Valérie on Dec 2, 2019
Dear guest, we are sorry that the neighborhood has left you with a bad impression. It is a low-income neighbourhood, with families and many students. Assimilating poverty and danger is unfortunately quite common, while the surroundings of the Old Port are often much more risky than our area. We are nevertheless delighted that you were able to admire the beauty of our city. With kind regards.

10/10 Excellent

John, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room in an excellent location. This was the best bed we've slept in during our two weeks in France. The staff were extremely friendly! Would love to visit again.
Stayed 1 night in Nov 2019
Response from Valérie on Nov 6, 2019
Thank you for this kind comment. We are glad that you enjoyed your sleep in our hotel and that you found its location convenient. Please come again, there is a lot to do in Marseille! Warm regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Riad
Good hotel and lovely staff. We did stay in the superior room. Only hiccup was our taxi did not turn up for our flight back which the hotel organised so probably best to make your own arrangements. However they did their best to resolve this for us. The outside garden at the back was a nice touch.
Stayed 4 nights in Sep 2019
Response from Valerie on Sep 16, 2019
Dear guest, thank you for this lovely comment. I am sorry that the taxi didn't appear. Normally the one we call is always reliable. We will check with him. Warm regards.

8/10 Good

Jeremy

Liked: Staff & service, room comfort
It was okay
Location is convenient to tourist sites. Also, there are a bunch of good restaurants within walking distance. The room was adequate but could really use a deep cleaning and does need some maintenance. Staff was friendly and helpful.
Stayed 2 nights in Aug 2019
Response from Valérie on Aug 28, 2019
Thank you for your nice comment. The refurbishibg of the hotel is an ongoing but lengthy process. Warm regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, well decorated, clean room. Very friendly staff
Stayed 1 night in Aug 2019
Response from Valerie on Aug 12, 2019
Thank you for this kind comment. We are happy that you appreciated our convenient location and our non typical decoration. Warm regards.

2/10 Terrible

SP, San Francisco, CA

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We didn’t stay here as planned. The property was advertised as family friendly however is located on a 3-4 block area of brothels. A local person insisted on us following her to the front of the hotel and warned us not to stay there for the area. The hotel may very well be in great condition and accessible to transport; however it is NOT recommended for families. The hotel and Expedia were unwilling to refund us, not even for the second night, even though we cancelled the reservation right away upon arrival.
Stayed 2 nights in Jul 2019
Response from Valerie on Jul 24, 2019
Hello. You can't say the hotel is horrible because you didn't enter it. I haven't met you. You called to cancel at the last minute, and that's why we didn't refund you, in accordance with our pricing policy, and that's why you're angry and misjudge the hotel. Your way of presenting things seems to indicate that the hotel is poorly frequented, which is not the case; it has an excellent reputation in Marseille and on websites. And many very good families stay there very regularly. The "Family" label has been granted to us by the Tourist Office, which is part of the Town Hall. There are prostitutes on the street, but I won't let you judge them. They are very vigilant that there are no problems in the neighbourhood, which is a working-class neighbourhood populated by families and students. Many people ask me if there are not apartments to buy in this area. Your opinion is yours, but you can't talk badly about people you don't know. I hope your children will be more open-minded than you are.

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
We had a very good two night stay. All the staff are incredibly helpful and friendly; we sensed they really wanted us to enjoy and appreciate Marseille...and we did. Comfortable beds, nice and spacious room, calm garden. We loved the neighborhood; very close to food, shopping, the old harbor and transport.
Stayed 2 nights in Jul 2019
Response from Valerie on Jul 22, 2019
Dear guest, We are very glad that we helped you enjoying your stay in Marseille, since this is what the whole team is aiming at. We are very grateful that you posted your opinion. Warm regards. Valerie

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Marseille before renting a car & driving south.
Stayed 1 night in Jun 2019
Response from Valerie on Jul 16, 2019
Thank you for this kind comment. We are glad that you liked your stay with us. Best regards.

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Valerie on Jul 10, 2019
Merci.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Warm welcome and attentiveness throughout our stay from the staff/owners. The hotel features a serene outdoor courtyard where we ate our breakfast in nature and tranquility. The hotel rooms really made me feel as though I was transported to another place and time...This was the most memorable boutique hotel I have ever had the pleasure to experience. Bravo, Hotel Ryad! I will be back.
Stayed 2 nights in Jun 2019
Response from Valerie on Jul 3, 2019
Thank you much for this kind comment. It is a reward to our engagement to make our guests feel well here. We will be happy to see you again. Warm regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Valerie on Jun 28, 2019
Merci - Thank you - Vielen danke

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, fun staff. Good location . Lovely garden. Good breakfast. Lovely room . We are 68 yr old Mainers who would rather this kind of experience than a typical, less intimate one.
Stayed 3 nights in Jun 2019
Response from Valerie on Jun 12, 2019
Thank you very much for this kind comment. Our guests appreciation is very useful for the next visitors. We are very happy that you enjoyed your stay with us. Warm regards. Valerie

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not sure I would stay here again.
Room was nice and spacious. Bed was comfortable. The host was very helpful when we checked in. After that, we got no service. Our room was not cleaned or trash emptied. Location is in an alleyway. Alley didn’t feel especially safe at night.
Stayed 2 nights in May 2019
Response from Valérie on May 28, 2019
Dear Guest, I am sorry for what happened. My only guess can be that the maid thought that you didn't want to be disturbed. You should have told us, so that we can insist on the quality of service. As far as the area is concerned, it is probably safer than the Old Port in spite of the impression you had. The area is quite calm and inhabited by families and students, and I must admit that the population is not wealthy. Unfortunately, many tend to think that poverty means danger. Nevertheless I hope that you will come back to Marseille to have a new vision. Best regards.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A decent, quiet hotel in a convenient part of the city. My room was comfortable and spacious enough. There is no lift, so consider whether you can manage several flights of stairs.
Stayed 3 nights in Mar 2019
Response from Valerie on Apr 10, 2019
Thank you to have left a review. We are glad that you liked our hotel despite the lack of lift, which unfortunately we cannot change for technical/architectural reasons.Warm reasons.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, easy check-in, good location, good wifi ad good location. Also close to the train station. Lovely big comfortable room also.
Stayed 3 nights in Oct 2018
Response from Valérie on Oct 31, 2018
Thank for leaving a comment. We are glad that you found the hotel nice and convenient. It is true that it is very easy to go to the main areas of attraction from here: the Old Port, the MUCEM, the congress palaces, and the cours Julien area with its numerous cafés and restaurants. Warm regards.

8/10 Good

Chris, London

Liked: Cleanliness, staff & service, room comfort
Quirky, comfortable bed, convenient location. Not for people with mobility issues (there is no lift). Very clean room, though tap at sink not in best of nick. Overall pleasant stay though!
Stayed 1 night in Oct 2018
Response from Valerie on Oct 31, 2018
Thank you for your kind comment. We had the tap repaired! You are right, the absence of a lift is an inconvenient, and we cannot change it for technical reasons. The hotel is situated in a typical building of the XIXth century. It contributes to the charm of the hotel. Warm regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Valerie on Oct 10, 2018
Thank you.

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Valérie on Sep 26, 2018
Merci de cette appréciation. En espérant que vous aurez l'occasion de revenir. Cordialement.

6/10 Okay

Matthew

Good location but the hotel is a little tired
The Ryad is in a good location for sightseeing/eating in a busy city but the hotel itself seems a little tired...! The room was comfortable and big, bathroom was grand but overall the room could have done with a little fixing up and a good clean. The staff were really friendly and this isn’t a bad hotel at all, just not a great one.
Stayed 2 nights in Sep 2018
Response from Valerie on Sep 12, 2018
Good morning. Thank you for posting an opinion on the hotel. Renovation is a long process and the rooms are refurbished one after the other. We hope that if you come again, you will have a refreshed room. And you will take time to enjoy our garden, which is the treasury of the hotel. Regards.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
The room is very comfortable and clean. My wife is very picky, and even she would stay again if we ever return to MARSEILLE. The staff is very nice and helpful. Breakfast is simple, buy amazingly delicious. We loved this place, and would gladly return again.
Stayed 3 nights in Jun 2018
Response from Thibault on Jun 14, 2018
Dear Juan Thank you for your kind review. We are glad that you liked the hotel Le Ryad. Our happy guests are our best ambassadors. Warm regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This tiny place has cleanliness, good plumbing, roominess, and personalized service. Spent considerable time in the courtyard. My host gave me the best recommendations for the time I had, lent me a charger, and let me leave my luggage between checkout and Stay here for character, quiet, and proximity to the port/ train station w/out the crowds. Stay elsewhere if stairs are a problem or if you want to be close to the nightlife (the hotel is a "5" for me, but not everyone would be able to deal with the stairs).
Stayed 1 night in May 2018
Response from Valerie on Jun 4, 2018
Dear guest, Thank you for this kind comment and for warning future guests about the stairs. We are very glad that we made your stay enjoyable. Our lovely patio helped. Warm regards.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very misleading rating..hotel location and amenities rate a 2 star.
Stayed 1 night in May 2018
Response from Valerie on May 15, 2018
Dear guest, we are sorry that you didn't like the hotel. Unfortunately you don't give us any precise information on the reason why you were not pleased and what we can improve. The location is very central, but there are people who don't like it, you are one of them. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfrtable.
Great little hotel situated in a perfect location to walk round the key areas of teh city. The staff were very helpful and welcoming. The hotel itself is not the most modern, but is quaint and authetic to the arabian theme. Super comfy bed too! Wifi was a bit poor and could have provided a bit more shower gel/shampoo. But overall all a great value stay,
Stayed 3 nights in Mar 2018
Response from Valerie on Mar 25, 2018
Thank you for your appreciation and your comment. There a many very modern hotels in Marseille, and what people like here is that it is different. But we try to focus on what is important, like the quality of the beds. We are sorry that you felt having not enough shampoo, we do not try to limit our guests in their consumption. Best regards. Valerie

8/10 Good

Jurgita, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for city break
Perfect if you’re staying for couple of days. Rooms are very clean, beds changed every day, the bed is very comfy, shower ok. 10 min walking distance to old port. Would stay here again if visit Marseille.
Stayed 2 nights in Feb 2018
Response from Valerie on Feb 6, 2018
Dear Jurgita, Thank you for posting this kind comment about the hotel. Our guests pleasure is our reward. Looking forward to seeing you again if you come to Marseille. Warm regards.

10/10 Excellent

Charle(magne), new york city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming, friendly and helpful person greeted me upon my late arrival and throughout my stay.
Stayed 1 night in Nov 2017
Response from Valerie on Nov 28, 2017
Thank you Charlemagne for this comment on your stay. Our guests' satisfaction is our best reward. We hope to see you again. Warm regards.

10/10 Excellent

Jon, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small hotel
Hotel Le Ryad is small and delightful. All the staff were incredibly helpful and friendly and the room had everything we could have wished for with a very comfortable bed and great en suite facilities. Cant wait to go back to Marseille and will definitely stay at Le Ryad again.
Stayed 1 night in Oct 2017
Response from Valerie on Oct 8, 2017
Dear Jon, Thank you for this kind comment. We are very glad that we will see you again when you come back to Marseille. Warm regards. Valérie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Director on Jul 8, 2017
Thank you for this mark. We are very happy that you liked your stay with us. Warm regards. Valerie

8/10 Good

chefk, massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff
this is a quaint hotel with lovely staff. The rooms are spacious with lovely decor. Breakfast is great with home made specialties from a local baker. We were only there one night due to family emergency but our one night was comfortable. I would say that for people who are not frequent travelers, the surrounding neighborhood may be a little unsettling compared to other parts of the city. However, that being said the hotel is a great place to stay with great staff. It is about a ten minute stroll to the waterfront and close to many restaurants. We would stay again if in Marseilles.
Stayed 5 nights in May 2017
Response from Valérie on Jun 6, 2017
Good morning. Thank you for your comment. We are glad that you felt comfortable in Le Ryad. The neighbourhood is mixed, but this is quite typical of the city centre. We hope that your emergency had a positive end and that you have the opportunity to come again. Warm regards.

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in the heart of things
A lovely renovation of a historic building. Very helpful desk staff: we got wonderful recommendations for restaurants, the city, and the neighborhood. Good location on quiet street; a short walk from the Old Port.
Response from Director on May 2, 2017
Good afternoon Leo and thank you for your comment. We are glad that you enjoyed your stay and our recommendations.Warm regards. Valerie

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
different cosy hotel
reception was very helpful on arrival english spoken we stayed on the fourth floor which was lots of stairs but worth it for the view on balcony over the rooftops breakfast was nice we spent 3 pleasant nights at the hotel
Response from General Manager on Nov 11, 2016
Thank you for your time to make a comment on the hotel. We are glad that you enjoyed the view and the breakfast, made with fresh products. We hope to see you again. Warm regards. Valerie

10/10 Excellent

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel in good location.
Really pleased we chose this hotel - I want to go back...
Response from Director on Nov 1, 2016
Thank you Jo for your appreciation. I hope that you will have the opportunity to come back and enjoy the light in Marseille. Warm regards. Valerie

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff are gracious friendly and engaging
Rooms are clean and have everything required for multiple nite stay
From alpha to omega
Rare antigravity field :)
Response from Director on Nov 1, 2016
Thank you to have made a comment on the hotel. The area is mixed, with many families settling in, as well as students and young couples. It is very central, with access to the whole city by public transportation and not far from Cours Julien, a lively area to have dinner. Best regards. Valerie

8/10 Good

Han

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience with service and location. Room clean but small. Comfortable bed .
Response from General Manager on Oct 9, 2016
Thank you for your time to make a comment. We are glad that you had a positive experience with us.Best regards. Valerie

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a good value for money. The staff was incredibly kind and helpful. The area around the hotel was disappointing, partially due to construction but also cleanliness and feeling of safety left much to be desired. That said, the hotel felt safe and the rooms were comfortable.
Response from General Manager on Sep 26, 2016
Good morning and thank you for taking the time to leave a post. I admit that the area is not clean, but unfortunately it is the case in many places in Marseille. Though it is not dangerous: many young people and families live here, and some streets closer to the old port are more unsafe. We hope that nevertheless you liked your stay in Marseille. Warm regards. Valerie

10/10 Excellent

Jennifer, Vancouver, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Hideaway
Top notch! This is the place to stay in Marseille. What I assume is a passion project of a very talented, creative couple is the best deal going. Large, high ceiling rooms, middle eastern design and charm, powerful A/C, and great service! Don't go to the corporate hotels, support the independent scene and thank yourselves.
Response from General Manager on Sep 8, 2016
Thank you very much for supporting the independant hotels! We love our guests and take care of them. Vancouver and Marseille are sisters for the beauty of the site by the sea. Have a nice time there. Warm regards. Valerie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
noting to say. it was excellent DONT WANT TO SAY ANYTHING E;LSE.
Response from Valerie on Sep 1, 2016
Thank you. We are glad to please you. We hope to see you again. Warm regards.

10/10 Excellent

Philllip, Mandurah WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Hosts were really nice, Margo was wonderful and helpful. Room was huge with separate toilet. Breakfast served in little garden downstairs, wonderful. Really recommend the place (although a few working girls in the street, but no bother)
Response from General Manager on Aug 8, 2016
Thank you Phillip for your comment. It is a pleasure for us to welcome our guests. Regarding the working girls, they tend to watch the area because it is in their interest that the neirbourhood is calm. We hope that you have again the opportunity to come to Marseille. Warm regards. Valerie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Marseille hotel, minutes from the port
Situated a few minutes walk from both the main port and Cours Julien, Le Ryad hotel was perfect. The hotel itself is a beautiful old townhouse, and our room was huge, offering all the comforts one could want, including a delicious breakfast. The staff were incredibly friendly, going above and beyond to make sure we were happy. I would definitely stay again.
Response from Valerie on Aug 8, 2016
Thank you for your nice comment. This is true that the hotel is ideally placed to visit Marseille, and the Cours Julien neighbourhood is lively and not too touristic. We are very happy that you intend to come again. Warm regards. Valerie

8/10 Good

Catherine, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located boutique hotel
Le Ryad Boutique Hotel was an excellent accommodation option in Marseille, perfectly located near the Old Port (5 min walk) and close to tons of shops, restaurants and public transport. The room we got (#2) was extremely spacious by European standards, as was the bathroom (with a rain shower!). The hotel has high ceilings and nice decorative touches, and a wonderful garden. Our stay was very enjoyable, for a very reasonable price. Highly recommended.