Courtyard

Reviews of Riad Soumia

4 out of 5
Riad Soumia
38 Derb Lhabib El Magni, Marrakech

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Aziz on Feb 15, 2020
Hello Thanks for your attention to the quality of our riad and I hope we can host you again sometime . best greetings,

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with good staff. Only thing I did not liked it was to pass by the trash bins, they are in the only walking path, but I understand that until they look for another alternative, they should place them somewhere.
Stayed 3 nights in Sep 2019
Response from aziz on Sep 30, 2019
hello, Thanks for the nice comment and I hope we can have you again sometime in our riad Soumia. The trash bins are an issue which we deal we the local authorities . We hope it will change . best greetings,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colorful, welcoming, comfortable riad
Colorful riad in heart of the médina, bright multi-windowed room, clean, comfortable, welcoming. Highly recommended.
Stayed 3 nights in Jul 2019
Response from Aziz on Jul 29, 2019
Thanks for your stay at Riad Soumia and the nice comment on our services . Have a nice day and hope to see you again in our riad .

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There when we needed it!
Soumia was there for us when we needed it. The originally booked (and paid for) Riad, Le Secret de Zoraida, overbooked, and we were stranded. Soumia was around the corner and took us in. The staff was accommodating and efficient. For example, arrangements to take us to the airport were made in advance and carried off perfectly (more difficult than you think — luggage must be wheeled by hand truck through the Médina). So, we are fans! Not top class, but comfortable.
Stayed 1 night in Oct 2018

10/10 Excellent

Arlene, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
We arrived in Marrakech airport and found our pre-arranged transfer easily. When we got to the delightful Riad, Aziz the manager welcomed us, showed us around and even took us himself to the main road which is through a few side streets. Our room was small, but very clean and tidy. The shower/hammam was amazing! After a busy day, we ate a traditional meal prepared for us by the Riad and it was amazing. (Aziz promised me the recipe!!) The best we food we had in Morocco to which my fussy husband approved! We only stayed 3 nights, but wished it was more. Definitely would stay again if we ever go to Marrakech again. I can only say good things about Riad Soumia.
Stayed 3 nights in Oct 2017
Response from Aziz on Nov 9, 2017
Hi Arlene, Thanks for the nice comment . I have send the recepy of Harrera already and I hope to meet you again in our riad. Riad Soumia Aziz

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well loved after in a lovely Riad.
We were looked after very well by the manager, Aziz. A different breakfast each morning, cooked to a time that was suitable for us. Lovely, clean room. Staying in the Medina area you have to expect some noise from the call to prayer to the local mosques, but we did not find this a particular problem. Our only issue was that there was no hairdryer in the room, so pack your own if you want to use one. We would be happy to stay there again.
hi, thanks for the kind comment on our Riad Soumia . You are always welcome ! Aziz

10/10 Excellent

TARAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and comfortable hotel
the Riad was centrally located which allowed easy access to tourist locations and was sited in a very convenient part of town. The staff were excellent and the accommodation was welcoming. The Riad was small but intimate which made it a memorable experience.
Response from General Manager on Feb 13, 2017
thanks for your kind and friendly comment on our riad Soumia

8/10 Good

Verified traveller

Liked: Staff & service
Although our pick up from the airport was delayed (we had to call to get another driver sent) the service from Abdel was very good.

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little Riad
Great little Riad with a great manager (Abdel). Good location out of craziness of Medina. Would def recommend!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Riad Soumia
Stay was ok the the room was very small.No fridge,tv or tea/coffee making facility. Excellent service by the staff that worked there though which compensated for the average accomodation. If i were to stay again i would choose a bigger room.

10/10 Excellent

Maria, Vancouver, Bc, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday kickstart at riad Soumia
We had a perfect holiday kickstart at riad Soumia. Abdul was really helpful and always greeted us with a smile. He took care of all details and ensure we got everything we needed. We spent three nights in the Marrakech suite, lovely Moroccan style. The riad is a few minutes away from the medina main square, excellent location. Would recommend it to everybody that visits Marrakech.

8/10 Good

Taufiq, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hosts and a cosy room
The staff here are some of the best I've encountered on my travels and between their big smiles and excellent recommendations, you'll have a great stay at Marrakech. Didn't feel like the safest part of town though..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located & Excellent hospitality
We thoroughly enjoyed our stay at Riad Soumia in the Atlas Room. Short walk away from the El Badi and Bahia palaces, Jema El Fnaa, and other sites. The hosts were very kind to arrange an airport transfer for an early morning flight. Beautiful rooftop terrace. Highly recommended.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização boa, o lugar é um pouquinho mais afastado do caos da medina então é bem silencioso, mas ao mesmo tempo ainda fica perto de tudo, adorei o café da manhã, o riad tem uma decoração linda e ótimos funcionários, voltaria com certeza!
Stayed 4 nights in Sep 2019
Response from Aziz on Oct 10, 2019
Dear friends, Thanks for the nice comments on your stay in Riad Soumia and hopefully we can meet again during your next stay at Riad Soumia . best greetings

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from aziz on Oct 9, 2019
thanks for the excellent points !

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente Riad
o atendimento de Aziz foi espetacular recomendo este Riad para quem quer ter um atendimento especial
thanks for the kind comment on our riad, always welcome ! Riad Soumia Aziz

10/10 Excellent

HWIWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매니저가 정말 친절한 호텔
리야드에 상주해 있는 매니저분이 너무 친절하고 퇴실해야하는 시간에 맞춰 조식도 준비해주셨습니다. 숙소찾기가 약간 어려우니 미리 연락하고 가면 마중나와 주시는 것 같아요

10/10 Excellent

Javier, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Soumia perfecto sitio para estar!
Riad excelente y aun mejor personal

8/10 Good

Not Provided, Rouen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad au coeur de la médina - personnel attentioné
Riad situé dans la médina. Excellente qualité de service. Petit dejeuner copieux en terrasse et possibilité de voir l'Atlas. A 10mn à pieds de la place Jamaa El Fna. La suite Essaouira qui est en réalité une très grande chambre correspondait à nos attentes. Nous reviendrons avec plaisir.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo, cercano a todo, de confianza. .Personal excelente, siempre dispuestos a ayudar y no intentaron vendernos nada.. !(excursiones, guias o similar...eso se agradece..) Repetiría.

10/10 Excellent

Jörg, Potsdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Riad in der Medina
Der Urlaub in Marrakesch war auch beim zweiten Mal ein Erlebnis. Trotz der Jahreszeit war es ein unvergessliches Erlebnis. Für Sonnenliebhaber genau richtig, da es doch weniger Touristen gibt als im April.

10/10 Excellent

Jörg, Potsdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Riad in der Medina von Marrakech
Der Empfang war sehr herzlich. Das Hotelteam hat hervorgende Arbeit geleistet und war buchstäblich Tag und Nacht im Einsatz. Uns wurden wertvolle Tipps für unseren Aufenthalt gegeben. Die Zimmerausstattung war super, ebenso die Sauberkeit. Auch bei der Organisation des Aufenthaltes war das Team behilflich. Sogar eher reiseuntypische Dinge, wie Reparaturen, wurden schnellstens ermöglicht. Das Frühstück war sehr gut und es war individuell möglich, die Frühstückszeiten festzulegen. Das WLAN funktionierte meist einwandfrei. Wir können den Riad nur empfehlen. Auch wegen seiner günstigen Lage in der Altsatdt.

10/10 Excellent

jean-marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Jens Jørgen, Copenhagen

Disliked: Property conditions & facilities, room comfort
Manglende fokus på detaljer
Djævelen ligger som bekendt gemt i detaljen. Og der kunne bestemt gøres mere ud af detaljerne her. Overordnet er Riad Soumia et ganske fint B&B. Personalet er venligt omsorgsfuldt og opmærksomme. Og som sådan udmærket. Men.... jeg savnede fokus på detaljerne. Eksempelvis var morgenmaden jævnt kedelig og kaffen decideret elendig og afskyvækkende. Det var ikke muligt at betale med VISA eller andre former for kreditkort. Død irriterende. Især da det ikke var oplyst ved selve bookingen. Personalet slukkede for varmen på værelset (uden at spørge) - selv om jeg frøs, og havde tændt for varmen af samme grund. Og værtsparret - et venligst fransk ægtepar - spiste deres egen mad lige ved siden af gæsterne, hvilket virkede frygteligt intimiderende. Der blev også sparet på belysning i indgangsområder, hvilket fik stedet til at virke trist og halvdødt. Desværre. Stedet kunne sagten fremstå meget mere levende og fuld af glæde - som andre Riads i Marrakech - hvis blot der blev kælet for detaljerne og stemningen. Det bør der arbejdes på.

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort