6/10 Okay
Verified traveller
Travelled with family
Sep 3, 2023
Liked: Cleanliness
Average, could be better
I booked Pasahan Apart through Hotels.com as a 2 bedroom Beach Front Apartment Upon arrival we were issued with our room key and offered the option of an Air Conditioning and Safe package which we paid for.
When we went to the room it was 2 bedroom but the description of Beach Front is not accurate. It may have been Beach Front a very long time ago perhaps before the long row of multi floor hotels were built, so rather than Beach it looks out at the back of hotels with absolutely no sign of even a grain of sand. This description should be addressed.
The air conditioning is only in 1 bedroom so the rest of the apartment was stifling and the air conditioning unit in our room was very weak so unless you were directly under it whilst working it was little use.
The Beach Front rooms also line the very busy main road through Marmaris and the noise from traffic and a couple of music bars is very very loud right through to midnight.
The safe option is also inadequate. The safe is old and accessed by key so you cannot enter your own electronic code so anyone with a second key can open the safe. The main problem though is if someone breaks into the room the safe is not fastened down and can be carried away easily.
The manager and staff do work hard during the day and the atmosphere around the pool is friendly and was never and the food is of a good standard.
They do their best but it needs needs a good upgrade mainly in the apartments to improve the review and score.
Verified traveller
Stayed 9 nights in Aug 2023