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Reviews of Park Inn By Radisson Toronto - Markham

3.5 out of 5
Park Inn By Radisson Toronto - Markham
555 Cochrane Dr, Markham, ON

Reviews

7.2

Good

Rating 10 - Excellent. 541 out of 1717 reviews" "
Rating 8 - Good. 486 out of 1717 reviews" "
Rating 6 - Okay. 285 out of 1717 reviews" "
Rating 4 - Poor. 181 out of 1717 reviews" "
Rating 2 - Terrible. 224 out of 1717 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

hok lai

Travelled with family
Good location
Stayed 5 nights in Mar 2024
Response from Nikki on Mar 27, 2024
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Grace

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Nikki on Mar 27, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Clinton

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool needs some updates to the ground. Room was fairly dirty and bed sheets were dirty when we arrived.
Stayed 2 nights in Mar 2024
Response from Nikki on Mar 27, 2024
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area! We appreciate the feedback and will use it to fine tune our operations.

6/10 Okay

Louise, Azilda

Travelled with group
Liked: Staff & service
There was ice at the entrance to the hotel which was not look after. Restaurant very limited choice and had to look for staff Bathroom door would not shut by the pool area , the hot tub was not in working conditions, only 5 chairs around the pool area no where to hang out towel and cover ups. Sauna not hot enough. Coffee cup covers did not fit on our coffee cups in our room. Room was way too warm when we walked in Waited over 10 minutes before someone at the front desk came out to greet us. Beds are too firm. Loved the pool and loved the shower in the room.
Stayed 1 night in Mar 2024
Response from Nikki on Mar 27, 2024
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area! We appreciate the feedback and will use it to fine tune our operations.

6/10 Okay

Naresh

Liked: Cleanliness, property conditions & facilities
I had to drive all the way back the next day to get my deposit because the night concierge made a mistake
Stayed 1 night in Mar 2024
Response from Nikki on Mar 27, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team with my night concierge to ensure a similar situation does not occur again in the future.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Clean rooms and location. Would stay there again.
Stayed 1 night in Mar 2024
Response from Nikki on Mar 27, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was good
Stayed 1 night in Mar 2024
Response from Nikki on Mar 27, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel and the restaurant.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

Thi Thanh My

Stayed 1 night in Mar 2024
Response from Nikki on Mar 23, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Park Inn by Radisson Toronto-Markham.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.I hope for another opportunity to exceed your expectations in the future.

10/10 Excellent

Jiahao

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Mar 2024
Response from Nikki on Mar 23, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Rana, Kendall park

Liked: Staff & service
Disliked: Cleanliness, amenities
Hospitality is good, but no free breakfast , very limited choice of food, half the equipments not working at gym, stained carpet, had a feel of a cheap motel
Stayed 2 nights in Mar 2024
Response from Nikki on Mar 20, 2024
Thank you for taking the time to post a review. On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Okay

Ankush

Business traveller
Liked: Cleanliness, staff & service
Overall rooms were nice, tidy and comfy however lack a very few basic facilities
Stayed 2 nights in Mar 2024
Response from Nikki on Mar 20, 2024
Thank you for taking the time to post a review. On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Okay

Judyann

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I find that the Staff should have been more accommodating with the check out time and breakfast since the time change happened and I chose that hotel because of breakfast. It was not provided. It was for a other program it would’ve been better practice for management to provide at least one breakfast to make the experience better, but they did not, and with that I was not very happy
Stayed 2 nights in Mar 2024
Response from Nikki on Mar 20, 2024
Thank you for taking the time to post a review.On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. Unfortunately our hotel do not have breakfast included.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excellent

Daanus

Liked: Cleanliness, staff & service, property conditions & facilities
Small and easy
Stayed 3 nights in Mar 2024
Response from Front office Manager on Mar 16, 2024
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 Poor

Lindsay

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The Park Inn seriously needs to be renovated! Old carpet, wall paper peeling off the walls, you can easy hear other people in the other rooms from our room. Very sketchy people hanging around the front of the hotel. It appears that there were many prostitutes being picked up and dropped off at the hotel. Also a restaurant that was open, yet unavailable? Would highly advise anyone with a family or not, not to stay here.
Stayed 2 nights in Mar 2024
Response from Nikki on Mar 13, 2024
Thank you for taking the time to post a review. On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front office Manager on Mar 16, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

2/10 Terrible

Nasir

Disliked: Cleanliness, staff & service, property conditions & facilities
Power issue in the room
Stayed 2 nights in Mar 2024
Response from Nikki on Mar 9, 2024
Thank you for taking the time to post a review.On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.I do apologize for all inconvenience caused due to the power issues during your stay.

8/10 Good

Franklin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Nikki on Mar 9, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nikki on Mar 9, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.

2/10 Terrible

Sheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nikki on Mar 9, 2024
Thank you for taking the time to complete survey regarding your recent stay at Park Inn by Radisson Toronto-Markham.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Poor

Roger

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Nikki on Mar 9, 2024
Thank you for taking the time to complete survey regarding your recent stay at Park Inn by Radisson Toronto-Markham.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Ke

Stayed 1 night in Mar 2024
Response from Nikki on Mar 23, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

Faduma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst place I ever have stayed. It’s dirty the customer service is terrible and they overcharge and have so many weird excuses for the charges such as we don’t accept US banks. Even when paying with Visa. Get names and ask for a receipt for every transaction. And if possible don’t stay here. It’s pricey for a place that operates like a motel.
Response from Front office Manager on Mar 2, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 Good

qiaoyi

Stayed 1 night in Mar 2024
Response from Nikki on Mar 23, 2024
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful Place. Rude and tired staff, no room service, doesn’t worth a penny of your money
Stayed 1 night in Feb 2024
Response from Front office Manager on Mar 2, 2024
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving friendly service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

10/10 Excellent

Rolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean simple room for a fair rate.
Stayed 1 night in Feb 2024
Response from Front office Manager on Mar 2, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

8/10 Good

Lex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nikki on Feb 28, 2024
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room.
Stayed 1 night in Feb 2024
Response from Nikki on Feb 28, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. We are happy to hear that you found our hotel are clean.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.

10/10 Excellent

Citlalli

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location, clean and confort rooms.
Stayed 1 night in Feb 2024
Response from Nikki on Feb 28, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.

6/10 Okay

Haresh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nikki on Feb 28, 2024
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

Brendan

Disliked: Cleanliness, property conditions & facilities
The bad reviews revolving around unhygenic, is very true.
Response from Nikki on Feb 21, 2024
Thank you for taking the time to post a review.On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nikki on Feb 21, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.

8/10 Good

Russell

Quiet place!
Stayed 1 night in Feb 2024
Response from Nikki on Feb 21, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!Thank you for taking the time to post a review. We are thrilled to see that you enjoyed your time at the hotel.

6/10 Okay

JEff

Liked: Staff & service
Disliked: Property conditions & facilities
Just need to replace all the carpets Which it looks like they have started
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Hardeep on Feb 15, 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Jan 2024
Response from Hardeep on Feb 15, 2024
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service
Off the beaten track; construction around the area of the property. But quiet, low key, nicely comfortable sleep. Carpeting could be updated.
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

2/10 Terrible

Olajide

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet is so old, dusty and choking! You cant open the window and there's no cross ventilation!!!! Never use this hotel again ever!!
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4/10 Poor

YAN

Stayed 4 nights in Feb 2024
Response from Nikki on Mar 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Park Inn by Radisson Toronto-Markham.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Lana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled unclean did not offer complimentary water bottles and bed was awful with not enough covers
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

4/10 Poor

Dave

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty. Horrible mattress.
Stayed 2 nights in Feb 2024
Response from Hardeep on Feb 15, 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024
Response from Nikki on Mar 20, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Shiji

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants inside would have been great!
Stayed 3 nights in Feb 2024
Response from Hardeep on Feb 15, 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

10/10 Excellent

Mary S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 Poor

Byron

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not get the room requested. In formed the day before the restuarant was closed which was too late to rebook another hotel. The room smelled of spicy food. And construction next door started early in the morning.
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 Good

Reema

Liked: Staff & service, property conditions & facilities
Great service
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

6/10 Okay

Brian

Travelled with partner
Liked: Staff & service, amenities
Building is quite new. New building going up next door. The room was okay, fraying veneer on tv stand, tear on seat cushion at desk. Light on table was broken. Tall slim style. I didn' t need it anyway. So fine.
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
On behalf of our entire staff at Park Inn by Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
It was very well kept It's not the ritz....but it is well kept The staff was very nice, welcoming
Stayed 1 night in Feb 2024
Response from Hardeep on Feb 15, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now need prefered prices and would rate 110/100
Stayed 2 nights in Jan 2024
Response from Hardeep on Feb 15, 2024
On behalf of our entire staff at Park Inn by Radisson Toronto-Markham we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Darianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet
Response from Hardeep on Jan 31, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

8/10 Good

David, Whitby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how clean the room was, the location was very conveniently located for me. Staff was friendly.
Stayed 1 night in Jan 2024
Response from Hardeep on Jan 31, 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.