Ratings based on 408 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller fromA

Air conditioning

Posted 26-Sep-2016
I stayed in a suite. It seems that the hotel has remote control over the A/C. It was shut down all night until I checked out the next morning. I called, and of course they denied it. You can't open the windows neither.
5out of 5
by A verified traveller

Posted 26-Sep-2016
we were 5 girls in a room with 2 queen beds. They provided us with an extra roll away bed. The room was spacious and comfortable.
4out of 5
by A verified traveller fromottawa

Location is near Toll highway

Posted 12-Sep-2016
Shampoo was half full so this means when cleaning they left the left overs of the previous customer. Booked a room for 5 people and they charged for extra people but we had to ask for extra bed. They were saying they were fully booked and can't guarantee extra bed. Lol then you charge extra when you can't guarantee - we finally got the extra bed. Other than the used toiletteries didn't notice much else.
4out of 5
by A verified traveller fromMontreal

Nice Hotel located between where I wanted to go,

Posted 29-Aug-2016
Pros: Location was 20min, from Zoo, Wonderland casa loma and aquarium a little further, so it worked great, Staff helpfull and friendly., Hotel very clean ,
Cons: Funny bad smell in hallways on our floor, 4th but room was good. Bistro was like normal overpriced but hey.
Location: Toronto zoo 20 min or so, Canada's Wonderland 20 min, Casa Loma, Aquarium and cn tower etc 25 min if you get lucky like us, light traffic Sun AM
Location was good for where I wanted to be , especially at the last moment.
4out of 5
by A verified traveller

Nice hotel very clean

Posted 28-Aug-2016
Pros: Location
Location: Close to Time Square lots of Chinese cuisine restaurants!
Very clean fast wifi good location. Recommend to families with kids.
5out of 5
by A verified traveller

Posted 24-Aug-2016
Great hotel, very friendly and efficient staff, facilities were great and the in-house bistro was a real treat.
5out of 5
by A verified traveller

Great hotel, 20 minutes from Toronto Zoo!

Posted 23-Aug-2016
This hotel was awesome..new bedding..so comfy! It was also one of the only hotels close to the zoo that fit 5 people to a room! We loved the pool and hot tub!
3out of 5
by A verified traveller fromQuebec

Bel hôtel

Posted 22-Aug-2016
Pros: Ses installations
Cons: Sur la formation du personnel
Location: Près de la 404 pour accéder au centre ville en 30 min et accès aux autres autoroutes facile.
Pour ce qui est de l'hôtel, sa propreté, ses installations et son emplacement, tout était très bien. Le problème a été avec le personnel. J'avais pris la peine de confirmer ma réservation 3 jours à l'avance et fait confirmer d'un ajout d'un lit pliant car nous étions 3 adultes et 1 enfant pour une suite d'un lit king et un sofa-lit. A notre arrivé, pas de lit pliant même si on me dit que la note était là, elle n'a pas été prise en compte. On me dit que la personne qui peut débarrer la porte pour avoir accès à un lit pliant ne sera là qu'à 23h. Je dis de laisser faire que je m'arrangerai avec le directeur le lendemain. Comme nous avions fait beaucoup de route et que nous avons un enfant de 5 ans, nous nous sommes couché maximum vers 21h. A 23h20 le téléphone sonne, c'est le gars qui a les clés pour le lit pliant qui appelle pour vérifier si on le veut toujours. Tu me parles d'un imcompetent d'appeler dans une chambre à 23h20 surtout quand tu sais qu'il y a un enfant de 5 ans qui doit dormir. Je l'envoi promener et le lendemain matin je parle avec un directeur qui ne sait pas trop quoi me dire sur la note pas tenue en compte et s'excuse de l'employé qui nous a réveillé. Il nous a fait livrer le lit pliant et a offert une réduction de 15% pour 1 nuit seulement alors qu'on était là pour 4 nuits dans une suite à 225$ la nuit. Très ordinaire comme service du personnel.
Comment from Hotel Management
24-Aug-2016 by GM, Hotel Management
Dear Simon, I'm glad that you enjoyed our hotel, location and amenities. Please excuse our lapse in service with regards to the roll-a-way bed; I regret the frustration caused. It was our pleasure to offer you a good faith measure for our mistake. It was our pleasure to host your family and we hope to see you again. Sincerely, Anita Shu General Manager
5out of 5
by A verified traveller

Very clean and affordable.

Posted 15-Aug-2016
Awesome place to stay,the staff friendly and helpful. The pool and hot tub also the rooms were immacuate. I would give this experience 10 out 10. My wife and I will be back for sure. See you then Courtyard Marriott.
4out of 5
by A verified traveller fromVictor, New York

Nice hotel

Posted 8-Aug-2016
Pros: Clean and efficient. Not much character. Good wifi.
Cons: The pool is small, but OK. the gym is outdated.
Location: Good location on Hwy 7
Quick check-in and check-out. Staff was friendly. Room is good size, close to a lot of strip mall.