Ratings based on 481 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from ottawa

Great location for us.

Posted 16-May-2017
Pros: Central for what I had to do.
Cons: The room was very hot. The fan worked but was very noisy and did not help to cool the room. Summer will be a problem staying in that room.
Location: There are great eating places nearby.
Was here for 3 nights for a family wedding nearby. Stay was very comfortable. Bed and pilows were comfy and clean.
4 out of 5
Recommended
for Everyone
by A verified traveller

Decent Room for decent price

Posted 9-May-2017
Pros: Staff
It was clean and quiet. Price wasn't too expensive either
3 out of 5
by A verified traveller

Posted 14-Apr-2017
The drain system need to upgrade and should install more power outlets in the room
Comment from Hotel Management
17-Apr-2017 by GM, Hotel Management
Dear Traveler, Thank you for staying with us. We appreciate your recommendations and hope to have the opportunity to host you again. Sincerely, Anita Shu General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from London, Ontario

Awesome hotel

Posted 12-Apr-2017
Great hotel! Pros: close to 401 and express. Room is comfortable, great customer service, clean room and plenty of parking. Cons: would prefer a fan on the ceiling in the shower but not a big deal. 5/5 would hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Pleasant hotel nearby many restaurants.

Posted 26-Mar-2017
Pros: Our room was at the end of the hotel but our wifi had no problem connecting. It stayed strong and connected. Very pleased other hotels have issues....
Cons: At the front desk checking in and out, I was delayed because the clerk was both times on the phone. The proper way, the clerk should have put the cust
Location: Great choices of restaurants nearby.
When I walked in the lobby it caught my attention as very pleasant and warm. The king bed was very comfortable. The rooms very clean. When asking for something for the room it came right away.
3 out of 5
Recommended
for Everyone
by A verified traveller from Kingsville, On

A Fine Hotel

Posted 20-Mar-2017
It was just fine - nothing spectacular but it was a clean hotel. Could use some updating. Pictures are nicer than real life - but nothing bad.
Comment from Hotel Management
21-Mar-2017 by GM, Hotel Management
Dear KLauz, We strive to provide all our guests with a WOW experience, so I regret that your stay was just okay. We appreciate your feedback and hope to have the opportunity to provide you with a flawless stay on a return visit. Sincerely, Anita Shu General Manager
5 out of 5
by Angie

Posted 15-Feb-2017 on Hotels
Great staff, very friendly and helpful. Room was very clean and bed was very comfortable. Will definitely return and highly recommend this hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Feb-2017
I have been here many times, it's one of my favourite places but I'd definitely like to see the washrooms being updated.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location in Markham

Posted 3-Feb-2017
Pros: It was clean and spacious.
Cons: I wish there was a microwave and fridge in the room.
Location: A lot of Chinese restaurants. Also it was close to Pacific Mall and First Markham Place where there is Malaysian food store called Malay Thai.
I like Chinese food. So it was great that the hotel was close to a lot of Chinese restaurants. Also it was close to First Markham Place where there is Malaysian food store called Malay Thai.
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

No issues with my stay. You get what you pay for.

Posted 3-Feb-2017
Pros: Everything was great.
Cons: Remove those bottled water that cost $2.50 from the room.
Location: Off highway 7 which has lots of restaurants and access to North GTA.
The staff, lobby, and room were wonderful. No issues with my stay.