Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

TV didn't work initially

Posted 25-Jul-2016
When we checked in, the TV menu wouldn't work. We had to get maintenance guy to fix it but it didnt work until hours later.
4out of 5
by A verified traveller fromM

Nice hotel. Good location.

Posted 23-Jul-2016
We liked the hotel. The rooms were spotless and the mattresses seemed brand new.
5out of 5
by A verified traveller

Posted 18-Jul-2016
Pros: clean and neat stay room.
Cons: more information for attraction listing or discount tickets. last time i tired to find discount / coupon for the Toronto aquarium, but couldn't find i
Location: good hong kong style food and dim sum places for you to choose and they just located across the street. within half mile.
good facilities provided by the hotel. nice environment, good location for driving different direction within Toronto.
3out of 5
by A verified traveller

Posted 29-May-2016
Non friendly staff for evening and night. Excellent daytime staff.
Comment from Hotel Management
29-May-2016 by GM, Hotel Management
Dear Guest, We appreciate you taking the time to share your experience. My heartfelt apologies you found our evening and overnight associates unhelpful. We strive to provide sincere hospitality and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip. Sincerely, Anita Shu General Manager
4out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
5out of 5
by George

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
5out of 5
by tricia S. fromMarkham, ON

Great location

Posted 23-Apr-2016 on Hotels
My boyfriend and I stayed in the room with the balcony and jetted tub. The room was really big and clean. We would definitely stay here again. Location is great as well, there are a lot of restaurants around for a nice romantic dinner together.
5out of 5
by A verified traveller

great

Posted 20-Apr-2016 on Hotels
Confirm room and convenient
3out of 5
by A verified traveller

A few disappointments

Posted 18-Apr-2016
Pros: Close to where I needed to be.
Cons: Expedia should tel you in advance that the rate doesn't include breakfast.
Phone in the room didn't work. Since I had the Expedia rate, they said breakfast wasn't included.
Comment from Hotel Management
24-Apr-2016 by GM, Hotel Management
Dear Traveler, I'm glad our location was well suited to your travels. The Courtyard brand has been designed to offer a modern a la carte menu in a bistro-style concept in order to provide a wider range of options and healthier selections as an alternative to a free continental. We appreciate your feedback and will take your comments under consideration as we continually monitor our guest offerings. Thank you for staying with us. Sincerely, Anita Shu General Manager
4out of 5
by A verified traveller fromWinnipeg

Great Value

Posted 15-Apr-2016
Pros: Quiet, Comfortable and Clean.
Cons: The décor could use some updating.
The hotel was very clean, comfortable, quiet and the staff was very pleasant and went the extra mile to make sure I was comfortable. Enjoyed the lounge area in the lobby.