Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller

A few disappointments

Posted 18-Apr-2016
Pros: Close to where I needed to be.
Cons: Expedia should tel you in advance that the rate doesn't include breakfast.
Phone in the room didn't work. Since I had the Expedia rate, they said breakfast wasn't included.
Comment from Hotel Management
24-Apr-2016 by GM, Hotel Management
Dear Traveler, I'm glad our location was well suited to your travels. The Courtyard brand has been designed to offer a modern a la carte menu in a bistro-style concept in order to provide a wider range of options and healthier selections as an alternative to a free continental. We appreciate your feedback and will take your comments under consideration as we continually monitor our guest offerings. Thank you for staying with us. Sincerely, Anita Shu General Manager
4 out of 5
by A verified traveller from Winnipeg

Great Value

Posted 15-Apr-2016
Pros: Quiet, Comfortable and Clean.
Cons: The décor could use some updating.
The hotel was very clean, comfortable, quiet and the staff was very pleasant and went the extra mile to make sure I was comfortable. Enjoyed the lounge area in the lobby.
3 out of 5
by A verified traveller from Calgary

nice room poor WiFi

Posted 30-Mar-2016
Pros: nice, clean
Cons: WiFi signal in my 6th floor room is very poor, call service number, didn't help much. No breakfast buffet
pretty good, exept for the WiFi, very poor signal at top floor. The service IT guy didn't help much.
Comment from Hotel Management
31-Mar-2016 by GM, Hotel Management
Dear Victor, Thank you for your kind comments about our clean and comfortable accommodations. I have noted your feedback regarding the internet service and will take it under consideration as we continually work to improve the guest experience. We appreciate your patronage and hope to see you again. Best, Anita Shu General Manager
4 out of 5
by A verified traveller

Posted 22-Feb-2016
Everything was clean and tidy, lots of parking, free wifi. No complimentary breakfast. Restaurants in walking distance.
4 out of 5
by A verified traveller

Nice hotel

Posted 16-Feb-2016
The hotel was nice & clean spacious room ... I had the room with the jet tub which was cool staff was ok wasn't super friendly but wasn't nasty either. Aminaties included was great i.e. Free parking Gym pool ... I visited 2/2016
5 out of 5
by Jeree

This traveller left a rating score only Posted 30-Jan-2016 on Hotels
4 out of 5
by A verified traveller from michigan

near time square

Posted 10-Jan-2016
The room was good but I smell something weird but couldn't describe and it was bothering me
4 out of 5
by A verified traveller

Great location, nice hotel

Posted 2-Jan-2016
Very convenient location Good for family stay Very nice staff
5 out of 5
by Tita

This traveller left a rating score only Posted 1-Jan-2016 on Hotels
3 out of 5
by A verified traveller

Basic room for sleep

Posted 1-Jan-2016 on Hotels
Basic sleeping room, not the courtyard I am used to , the mini fridge was not working.
Comment from Hotel Management
5-Mar-2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your mini-fridge. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Sincerely, Anita Shu General Manager