Terrace/patio

Reviews of Courtyard by Marriott Toronto Markham

4 out of 5
Courtyard by Marriott Toronto Markham
65 Minthorn Boulevard, Markham, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews" "
Rating 8 - Good. 338 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ying

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel and safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Berta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, clean and everyone was very helpful. Would recommend. Marriott brand has always been great!
Stayed 1 night in Apr 2024

10/10 Excellent

kaitlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly! Great environment :)
Stayed 1 night in Apr 2024

10/10 Excellent

Ming

Stayed 1 night in Mar 2024

6/10 Okay

Sasha

Business traveller
Liked: Amenities
Waited at front desk for about 10 minutes before being serviced for check in, and I was the only person around. Room is nice and clean except the rain coming in the closed window. Overall convenient location for my business trip and clean room.
Stayed 1 night in Apr 2024

10/10 Excellent

Bimla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay
Stayed 2 nights in Mar 2024

6/10 Okay

Kenny

Travelled with family
Disliked: Amenities
First, when we check in, the reception staff didn’t let us know that they do not clean the room every day. Second, even the room will not be clean every day, towels and trash are supposed to be replaced and emptied. We have to ask the cleaning staffs to replace them. Luckily they are still around.
Stayed 2 nights in Mar 2024

10/10 Excellent

XIAOMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

shaoyi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the only thing it annoys me is the noise level from other customers, it hosts a large numbers of kids, and they tend to yell in the hallway making noises at night.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room. We had great service and we were happy with this hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

Guy Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place ,very clean. Nice Service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Farzanah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location , close to all restaurants!
Stayed 2 nights in Mar 2024

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Josee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My experience checking in with Sam, could have been more pleasant as the interaction was not welcoming whatsoever. When I arrived at 10:45pm, I went to the front desk but noticed that she was typing rapidly, so I said hello and waited at the empty check-in counter. After some time, she looked up at me and asked me, if I needed anything and I told her that I needed to check in, to which she responded “Ya, that’s what I’m here for”, which I found off putting. She checked me in, told me where the elevators are, and after, I said, “thank you have a great night” she didn’t respond. The employees working at the breakfast restaurant however, were AMAZING! I didn’t grab their names, but they were so kind and accommodating.
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful since the renovations.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great checkin, thanks
Stayed 1 night in Mar 2024

2/10 Terrible

Tsz Wing

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, easy parking, quiet
Stayed 2 nights in Feb 2024

10/10 Excellent

Elena

Stayed 1 night in Feb 2024

8/10 Good

Karina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was convenient for our appointment. Parking was easy and we could see our car from our room. We were able to walk across the street for dinner. It would have been nice if breakfast could be included. The heating/cooling unit in our room was a bit noisy but the hotel itself is soundproof. I had a hard time understanding what the receptionist was saying but he seemed nice enough. The wi-fi reception at this location is absolutely terrible, especially on a phone. It only lasts two or three seconds before cutting out. Something to think of if you have any work to do that involves internet access. Spacious bed area, very static blankets (lots of sparks).
Stayed 1 night in Feb 2024

8/10 Good

Melissa, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Monisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient.
Stayed 2 nights in Feb 2024

8/10 Good

cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall excellent room, very clean and tidy. the jazz tub worked great except the light fixture was broken. the tv remote was also not working as well. otherwise we enjoyed our stay it was very quiet and staff were friendly and helpful.
Stayed 1 night in Feb 2024

6/10 Okay

Sonia

Convenient location
Stayed 1 night in Jan 2024

10/10 Excellent

Tony

Stayed 1 night in Jan 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Okay, but the refrigerator is too small.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bonita

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean room with modern amenities.
Stayed 1 night in Jan 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had a great stay at Courtyard Marriott Markham. Hotel, room, and staff were very nice!
Stayed 1 night in Jan 2024

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, close to restaurants and close to our relatives! Easy to find and park at. Restaurant /bistro in the lobby. Good breakfast served, but not complimentary.
Stayed 1 night in Jan 2024

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Claude

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was friendly and helpful. The location was great for dining and near the freeway. They had a washer and dryer that guest could use. I enjoyed my stay except the restaurant and coffee bar/ cafe was closed. They had a holiday schedule in place. The hotel was very clean.
Stayed 8 nights in Dec 2023
Response from GM on Jan 11, 2024
Dear Claude, We are delighted to receive your feedback and pleased to hear that you had a pleasant stay. Thank you for taking the time to share your experience with us. Your comments serve as an encouragement to our team members who are genuinely committed to providing each guest with a memorable experience. We hope to have the pleasure of welcoming you again soon. Best, Firass Ismail, GM

2/10 Terrible

Thomas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 9, 2024
Dear Thomas, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Firass Ismail, GM

8/10 Good

Jinglin

Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

shengcai

staff
Stayed 2 nights in Dec 2023
Response from GM on Jan 9, 2024
Dear shengcai, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Firass Ismail, GM

8/10 Good

yukon, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is good as 4 out of 5 if the bed can improve as premium as it shown on the web but I don’t feel the bed is premium bed. The bed quality is about 3 out if 5.
Stayed 1 night in Dec 2023
Response from GM on Jan 9, 2024
Dear yukon,It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future.Best,Firass IsmailGeneral Manager

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I tend to stay here when in the GTA; easy access to 404 and 407, free parking, lots of food options around. The staff are great and have been quick to see that I have been there before; this time the staff didn’t see it and asked me if I had been there before. A minor thing but I remembered it. Otherwise lovely hotel with modern and updated decor
Stayed 1 night in Dec 2023
Response from GM on Jan 9, 2024
Dear Emily,We are honored to have your continued support and appreciate your feedback. Thank you for helping us understand what we can do better to maximize guest satisfaction, we will be sure to keep your sentiments in mind. It has been a pleasure having you with us and we hope to host you again soon.Best,Firass IsmailGeneral Manager

10/10 Excellent

Solomon

Travelled with family
Liked: Amenities
Stayed 5 nights in Dec 2023

10/10 Excellent

Jasmyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Gang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The staff were very friendly and accommodating to everything we asked for. Cheryl was very nice and warm when we checked in, and all the other staff were kind also.
Stayed 1 night in Dec 2023
Response from GM on Dec 28, 2023
Dear Antonia, I am so happy to hear that you had a wonderful experience during your stay at our hotel and that Cheryl and our team were able to provide excellent service that left a lasting impression on you. Your feedback is highly appreciated and I will make sure to share your kind words with our entire staff to remind them of the positive impact they can have on our guests. Thank you for choosing to stay with us. Best, Firass Ismail GM

10/10 Excellent

Qi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 28, 2023
Dear Qi, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Firass Ismail GM