Ratings based on 1,385 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jul-2017
Great experience. I would recommend this hotel to anyone. The breakfast was good and fresh each day.
5 out of 5
Recommended
for Everyone
by A verified traveller from Abilene, Texas

Excellent hotel in Dallas

Posted 5-Jul-2017
My family chose to stay in this hotel after attending the Outlaws Festival at the Starplex Pavilion in Fair Park. The hotel was an excellent choice. One of my favorite aspects of Embassy Suites hotels is the complimentary made to order breakfast. Everything about our stay was as expected.
2 out of 5
by A verified traveller

Front desk need to improve

Posted 27-Jun-2017
Pros: I love the breakfast at this hotel, the girls are taking your plates away after you finish breakfast. Make sure to leave some tips for them.
Cons: Front desk personnel need to be more professional, prompt, with better service. Hotel need to ban personal smart phone for all hotel staffs working.
I really love to stay at this hotel, but certain things drives me crazy. My coffee maker was not working, and call front desk, after couple hours did not delivery. I went down to Front desk, the girl was looking at her personal smart phone and was the same person I talk to couple hours before. She told me the coffee makers are all out, and I did not even get a courtesy call from front desk about this. So, front desk say, they will replace workable one next day, still did not happen. The next night, I went down to front desk around 10pm, I pick up couple bottles of water and the same girl was on the personal smart phone again in the back office behind the front desk counter. I have to wave her down to bottle of water on room charge.
5 out of 5
by Latereica

Freebies

Posted 2-May-2017 on Hotels
It was amazing they had complimentary snack breakfast and alcohol.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Apr-2017
Needs renovation; guest noisy after midnight; cleaning crew forgot new towels; breakfast was average..breakfast grill not open on Saturday; obnoxious drunks at bar
Comment from Hotel Management
25-Apr-2017 by hunter, Hotel Management
We are sorry you did not enjoy your stay with us. We will work diligently to make sure these issues do not happen in the future and hope you would choose to stay with us again so that we can make it right to you.
5 out of 5
by Robert

Great place and food.

Posted 18-Apr-2017 on Hotels
It was a nice place and I was very pleased with the complimentary drinks at night as well as the amazing breakfast. I will defiantly stay here again.
Comment from Hotel Management
25-Apr-2017 by Hunter, Hotel Management
We are glad to hear you enjoyed the complimentary evening reception. We hope you will choose to stay with us again next time you are in Dallas.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Apr-2017
Very comfortable beds. Great breakfast. Great location.
Comment from Hotel Management
14-Apr-2017 by hunter, Hotel Management
Thank you for staying with us
4 out of 5
Recommended
for Everyone
by A verified traveller from Dallas Texas

Rooms are comfy and has plenty of room.

Posted 11-Apr-2017
Bar was a bust. They had one bartender and she also did room service. She acted miserable or angry every time you talked to her. Happy hour was nice because she was not there. Her name was Andrea.
Comment from Hotel Management
14-Apr-2017 by hunter, Hotel Management
We apologize the restaurant service was poor. We will work diligently to have this corrected. Thank you for your feedback
5 out of 5
by Paul

Great again

Posted 6-Apr-2017 on Hotels
This was another good stay at Embassy Suites Hotel Dallas Market Center. We love this place. It is so convenient to things in town. The service is always great!!
Comment from Hotel Management
14-Apr-2017 by Hunter, Hotel Management
Thank you for choosing to stay at our hotel. We hope to see you again!
4 out of 5
by A verified traveller

Posted 29-Mar-2017 on Hotels
Comment from Hotel Management
14-Apr-2017 by Hunter, Hotel Management
Thank your for staying with us!