Property entrance

Reviews of Americourt Hotel

2.5 out of 5
Americourt Hotel
450 Dotson Lane, Mountain City, TN

Reviews

6.6
Rating 10 - Excellent. 83 out of 434 reviews" "
Rating 8 - Good. 129 out of 434 reviews" "
Rating 6 - Okay. 100 out of 434 reviews" "
Rating 4 - Poor. 71 out of 434 reviews" "
Rating 2 - Terrible. 51 out of 434 reviews" "

6.6/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Night counter employee wants no interaction in conversation period. Came back to ask about a blanket and there was no shower curtian. She stated, we don't have blankets, but she brought out a shower curtain. Ok for a quick one night stay only. No sugar or condements for coffee. Signs in room not to take towels.
Stayed 1 night in Dec 2023

6/10 Okay

Heather

Travelled with family
Disliked: Staff & service, property conditions & facilities
Seriously?
There were four of us staying in the room with two queen beds, but we were only given 2 bath towels and had to ask for more. When we had our room cleaned, they only left two bath towels and we once again had to go to the front desk and ask for more. That was irritating.
Stayed 3 nights in Nov 2023

4/10 Poor

Gyorgy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed at this property multiple times before, and the affordability made it ok, even that things weren't great. This time was the last I stayed here. The hotel is in pretty beat up and the rooms aren't in good shape. The room was mostly leaned, but not fully. What pushed me over was waking up at 6AM to my whole room reeking of weed from someone blazing it like crazy in the hallway... My allergies got set off and couldn't sleep anymore. It wasn't that I could smell it (which was not new), but the incoming smell was so strong that I had to start the fan to deal with it.
Stayed 2 nights in Nov 2023

6/10 Okay

Ashleigh

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Jeremy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away
Got there and my room was not clean, bed not made up, towels on bathroom floor, water and used soap on sink, which suprised the desk person as she stated the room had not been stayed in in 3 days. Then they did not have another room...Ended up driving 30 miles of curvy unknown roads in the dark to find another hotel in Boone, NC which cost $80 more.
Stayed 1 night in Oct 2023

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Troy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Americourt hotel
Has no pool or no breakfast and rooms smell like cat pee
Stayed 3 nights in Sep 2023

10/10 Excellent

Gena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice little hotel. Went to Bristol for a NASCAR race. Comfortable. Not super fancy but was clean.
Stayed 1 night in Sep 2023

4/10 Poor

Sonia S.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The one thing I noticed right away is the smell of smoke masked by a strong plug in. As mentioned there was no breakfast available, it was definitely dated and light in bathroom was destroyed with mold in shower. It was a step up from camping. Staff was available and friendly.
Stayed 2 nights in Sep 2023

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an older property and it showed. Needs some TLC. Staff was very nice
Stayed 1 night in Sep 2023

4/10 Poor

Younes

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

8/10 Good

Rick

Travelled with family
Disliked: Property conditions & facilities
Web Site list "Free Breakfast" the only thing available was coffee. Although “No Smoking” signs are posted everywhere, you could still smell old smoke in the hall and room. Carpet in our room could use a good cleaning and the stains in bathtub are unsightly.
Stayed 1 night in Sep 2023

4/10 Poor

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
False Advertised Free Breakfast
Very dissappointed that it was advertised to include a breakfast buffet, but they dont have breakfast at all. This was the main reason for choosing this hotel to stay at. We wont be staying here again.
Stayed 1 night in Sep 2023

6/10 Okay

Andrew

Liked: Staff & service
This property is nice just needs updates and a dehumidifier for sure for the mountain air
Stayed 1 night in Sep 2023

8/10 Good

Loya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The wifi did not work until they reset the modem an couple of times around 10:00 pm. That was a hassle as we needed to do some work. The pool is an outdoor pool with lots of problems and they have it closed until further notice. The website said they have a free breakfast, they do not have any breakfast at all. The people working the desk are great, very friendly and act like they really like being there.

8/10 Good

Loya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is a very cute place and the staff we met are very friendly. The only downside is the pool is permanently closed and they do not offer breakfast there. Online it said they have both and that needs to be changed.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Cameron

Liked: Cleanliness, staff & service
Property was clean and decent. The lobby was very inviting. Rooms were fine.
Stayed 1 night in Jul 2023

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

frank

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Leslie

Business traveller
Stayed 1 night in Jul 2023

8/10 Good

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here one night because I was in Mountain City for work. Let me start by saying that this was maybe the most quiet hotel I’ve ever stayed at in my life. The hotel did have a smoke smell in the lobby that kind of lingered in the room. However, the room itself was exceptionally clean. The entire staff was extremely friendly. They even have a friendly cat named Razz. I do wish their pool had been open though, as it was closed for maintenance. Parking was great. Mountain City in general is not great. Hope you like Burger King and Hardees. But you’re 20 minutes from Boone and 30 minutes from the Virginia Creeper Trail, so I would honestly recommend this hotel for anyone going to North Carolina or Virginia and looking for a less expensive, extremely quiet stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Patty

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Patricia

Stayed 1 night in Jul 2023

8/10 Good

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
No pool or breakfast difnt get refund
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABJ
Great friendly staff. Clean room. Effortless check in and check out.
Stayed 1 night in Jun 2023

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property is not what it is advertised. No breakfast, no pool, not clean
Stayed 2 nights in Jun 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The bed was clean, housekeeping took out the trash daily, the show got nice and hot, and the ac worked well, but the sink had a hole in it and the counter was cracked. Some of the outlets in the room were connected to light switches that didn't make sense and one lamp on the wall couldn't be plugged into an outlet because the wire was too short. The place and people were nice enough, but it could use a bit of remodeling work.
Stayed 2 nights in Jun 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night Stay at Americourt.
We only spent one night at Americourt Hotel. The room was neat and clean. The staff was extremely courteous and very helpful. Hotel convenient to eating & dining. We will stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people Nice place..
Stayed 1 night in Jun 2023

6/10 Okay

kim

Stayed 2 nights in May 2023

6/10 Okay

Tony

Travelled with group
Pool not open, just average place to sleep and shower. Nothing special.
Stayed 1 night in May 2023

8/10 Good

Kevin

Stayed 1 night in May 2023

8/10 Good

mark

Stayed 1 night in May 2023

2/10 Terrible

menny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smell
The room had strong bad smell from cigarettes.
Stayed 1 night in May 2023

2/10 Terrible

adrianne

Stayed 3 nights in May 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway Hotel
Always stay here when I’m in town. Clean, comfortable, friendly service, quiet and a hot shower. What more do you want?
Stayed 1 night in Apr 2023

4/10 Poor

Catherine

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is no breakfast as promised on the website. The room was clean but had a funky smell. The hallways smelled like urine, and the wallpaper was peeling off the walls.
Stayed 2 nights in Apr 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was spotless and very clean. Although the building is older, it is being well maintained.
Stayed 1 night in Apr 2023

6/10 Okay

Rita

Stayed 1 night in Apr 2023

6/10 Okay

Becky

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employees were nice. Peeling wallpaper in hallways. Unusual smells in hallway !
Stayed 1 night in Apr 2023

6/10 Okay

Becky

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Gyorgy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean motel and easy to get to. Only coffee, which was often empty and I had to wake front desk people to make.
Stayed 5 nights in Mar 2023

4/10 Poor

Toni

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The water temperature could’ve been warming. After a two minute shower the water immediately got ice cold.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Just a low budget motel with decent amenities. Good for the price
Stayed 2 nights in Feb 2023

2/10 Terrible

Meghan

Disliked: Cleanliness
Stayed 2 nights in Feb 2023