"Owner said yes when we previously told her that we were arriving at 12 noon but when we got there, she turned round to say it wasn't ready till 2.30pm. She didn't offer to store our suitcases, so we had to walk around with our stuff. After we got into the apartment at 2.30pm, the cleaner suddenly walked in at 3pm and started cleaning. Very basic apartment, had no kettle, no tea or coffee available. Close to shops etc but very noisy at night so we didn't have a good night's sleep. Luckily we were...