Title: Artuklu Kervansarayi - Special Class - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=21926432&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Artuklu Kervansarayi - Special Class A peaceful garden retreat in Artuklu where history meets comfort, complete with local breakfast specialties and quiet spaces to relax and recharge ## Photo gallery for Artuklu Kervansarayi - Special Class ![Shower, free toiletries, hair dryer, slippers - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/w793h600x5y0-58becfb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 Bedroom - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/7b385f8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/3aa5eea3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Artuklu Kervansarayi - Special Class (Mardin)](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/6c5b96fd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Artuklu Kervansarayi - Special Class offers a peaceful retreat in Artuklu with thoughtful amenities. Guests enjoy a local breakfast, relax in the garden, or browse the library. The property features a coffee shop, free WiFi, and convenient on-site parking. ## Reviews 6.8 ## Popular amenities - Breakfast included - Parking included - Free WiFi - Restaurant - Air conditioning - Laundry ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21926432&PinnedHotelID=21926432&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Standard Double or Twin Room ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - 215 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Presidential Suite, 1 Bedroom ![Presidential Suite, 1 Bedroom](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/b9ee8642.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Separate bedroom Hair dryer Private bathroom - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Twin Bed ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - 215 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Economy Room, 1 Double Bed ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/f6b0178c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 1 Double Bed ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 3 Twin Beds ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 Twin Beds ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - Sleeps 3 - 3 Twin Beds ### View all photos for Economy Room, 3 Twin Beds ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/0ccdf4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 3 Twin Beds ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - Sleeps 3 - 3 Twin Beds ### View all photos for Royal Suite, 1 King Bed ![Royal Suite, 1 King Bed](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/f8ec9e0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 1 King Bed ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Quadruple Room, 1 Bedroom ![Deluxe Quadruple Room, 1 Bedroom](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/da8b062c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room, 1 Bedroom ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Separate bedroom Hair dryer Private bathroom - 376 sq ft - 1 bedroom - Sleeps 4 - 4 Twin Beds ### Honeymoon Double Room ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - Valley view - Sleeps 2 - 1 Queen Bed ### Family Room ### Highlights Yard Air conditioning Heating Refrigerator LCD TV 2 bedrooms Hair dryer Private bathroom - 2 bedrooms - Sleeps 5 - 1 Double Bed and 3 Twin Beds ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/40809011.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - Sleeps 2 - 1 Double Bed ### View all photos for Traditional Single Room ![Traditional Single Room](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/1f32ae6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Single Room ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - Sleeps 1 - 1 Twin Bed ### View all photos for Traditional Triple Room ![Traditional Triple Room](https://images.trvl-media.com/lodging/22000000/21930000/21926500/21926432/b58a23c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Triple Room ### Highlights Yard Air conditioning Heating Refrigerator LCD TV Hair dryer Private bathroom Free bottled water - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMardin-Hotels-Artuklu-Kervansarayi-Special-Class.h21926432.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMardin-Hotels-Artuklu-Kervansarayi-Special-Class.h21926432.Hotel-Information) ## About the area Located in Mardin, Artuklu Kervansarayi - Special Class is in the city center. Mardin Museum and Sabanci City Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Kasımiye Medresesi. [Visit our Mardin travel guide](https://www.expedia.ca/Mardin.dx4512) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.31435%2C40.74837&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hyQCePZxbNEsKFU3kjCLi5bHfSM=) 1\. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100 ### What's nearby - Sakıp Sabancı Mardin City Museum 3 min walk \- 0.3 km - Sabanci City Museum 3 min walk \- 0.3 km - Great Mosque of Mardin 11 min walk \- 1.0 km - Zinciriye Medresesi 11 min walk \- 1.0 km - Mardin Castle 13 min walk \- 1.1 km ### Getting around - Mardin Station 22 min drive - Mardin (MQM) 33 min drive ### Restaurants - Reyhan Cafe & Restaurant 6 min walk - Gazi Konağı Butik Otel 5 min walk - Filinta Cafe 5 min walk - Karin Kebap&pizza 5 min walk - Merlin Konağı 2 min walk ## About this property ### Artuklu Kervansarayi - Special Class Hotel located in Artuklu Free breakfast (local cuisine), a terrace, and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking and valet parking - A roundtrip airport shuttle (surcharge), a 24-hour front desk, and coffee/tea in the lobby - A front-desk safe, tour/ticket assistance, and an elevator Room features All 58 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and free bottled water. Other amenities include: - Bathrooms with showers and free toiletries - LCD TVs with satellite channels - Private yards, refrigerators, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/100000000/99050000/99049000/99048963/w473h316x0y354-5bcad0a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ağa Konağı Artuklu - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 77 reviews CA $94 CA $107 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=99048963&PinnedHotelID=99048963&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, City View | Terrace/patio](https://images.trvl-media.com/lodging/107000000/106880000/106877200/106877124/4329cbaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BABİ NEFES Demirhan Konağı Artuklu - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 107 reviews CA $59 CA $66 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=106877124&PinnedHotelID=106877124&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20810000/20806600/20806547/05049c9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tughan Hotel Artuklu - Pet friendly - Free WiFi - Restaurant - Air conditioning 7.0 Good 255 reviews CA $70 CA $79 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=20806547&PinnedHotelID=20806547&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room](https://images.trvl-media.com/lodging/104000000/103420000/103412200/103412169/c6271826.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kasr-ı Han Konağı Otel Artuklu - Breakfast included - Parking included - Free WiFi - Restaurant 7.4 Good 76 reviews CA $49 CA $55 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=103412169&PinnedHotelID=103412169&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Room](https://images.trvl-media.com/lodging/116000000/115800000/115799700/115799663/a122c692.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aydın bey konağı Artuklu - Free WiFi - Air conditioning - Breakfast available - Parking available 9.4 Exceptional 9 reviews CA $70 CA $79 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=115799663&PinnedHotelID=115799663&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/107000000/106640000/106632400/106632314/1ff32775.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minessa Konağı Artuklu - Breakfast included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 117 reviews CA $80 CA $91 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=106632314&PinnedHotelID=106632314&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114780000/114779800/114779749/a6b612b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marinut Konağı Artuklu - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 60 reviews CA $84 CA $95 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=114779749&PinnedHotelID=114779749&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/120000000/119150000/119143500/119143432/4809dad3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ACABEY KONAĞI Artuklu - Pet friendly - Free WiFi - Breakfast available - Housekeeping 5.6 24 reviews CA $34 CA $39 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=119143432&PinnedHotelID=119143432&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/13000000/12330000/12320100/12320083/8678bc15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zinciriye Hotel - Special Class Artuklu - Breakfast included - Free WiFi - Restaurant - Air conditioning 7.6 Good 293 reviews CA $103 CA $115 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=12320083&PinnedHotelID=12320083&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/73000000/72050000/72043400/72043359/58b3f7fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ulubey Konagi Artuklu - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 400 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=72043359&PinnedHotelID=72043359&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Free local cuisine breakfast available daily 8:00 AM to 10:30 AM - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Library ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - Elevator ### More - Built in 1285 - Colonial architecture - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Heating ## Policies ### Check-in Check-in time starts at 1 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: EUR 17 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 2022-47-0047 ### We should mention Alcohol is not served or permitted at this property ### Property is also known as Artuklu Kervansarayi Special Class Hotel Kervansarayi Special Class Hotel Artuklu Kervansarayi Special Class Kervansarayi Special Class Artuklu Kervansarayi Mardin Artuklu Kervansarayi - Special Class Hotel Artuklu Kervansarayi - Special Class Mardin Artuklu Kervansarayi - Special Class Hotel Mardin ## Frequently asked questions ### Is Artuklu Kervansarayi - Special Class pet-friendly? ### How much does it cost to stay at Artuklu Kervansarayi - Special Class? ### How much is parking? ### What time is check-in at Artuklu Kervansarayi - Special Class? ### What time is check-out at Artuklu Kervansarayi - Special Class? ### Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport? ### Where is Artuklu Kervansarayi - Special Class located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Artuklu Kervansarayi - Special Class Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.6 Location ### 6.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 77 8 - Good 81 6 - Okay 57 4 - Poor 35 2 - Terrible 48 ## Reviews ### 6/10 Okay #### Shirley Mar 29, 2025 Liked: Staff & service #### Disappointing The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again. ##### Shirley Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Maureen Oct 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities While the building itself is pretty and the staff do their best, my stay here did not meet my expectations. My guide and I were here for two nights and at no time during my stay was there running water in my shower and the water pressure in the sink faucet was weak. The floor has grit on it in the bathroom. Further, basic amenities like a glass or cup in the bathroom, a towel rack or a hair dryer were non-existent. The doors are not well-fitted meaning any noise from the corridor or hallway is loud and clear as if it were in the room. We reported there was no shower water and that the light over the mirror in the bathroom was not working and nothing was done to fix them. We requested more water be put in my room but that didn’t happen. I’ve never given a hotel a bad review before but this was disappointing. It would have been appropriate to be given so compensation or a refund for even one night, given that I couldn’t wash properly for my entire stay. ##### Maureen Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Matilda Dec 15, 2025 Disliked: Staff & service, amenities, property conditions & facilities Im Zimmer lief Wasser an der Wand runter, Waschbecken im Badezimmer undicht/ nasser Boden ##### Matilda Stayed 4 nights in Dec 2025 ### 2/10 Terrible #### NORIKO Oct 20, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 1泊目、部屋のテレビが壊れていて1チャンネルしか映らなかった。タオルがバスタオルしかない.ゴミ箱もない。２泊目、シーツが汚れていて、取り替えをお願いしたらその下のベッドマットに多くの髪の毛があった。その上、変えられないので手伝わされた。翌朝、目が腫れていたので見てほしいとお願いしても、見向きもしなかった。全く素人の営業ぶりだった。 ##### NORIKO Stayed 2 nights in Oct 2025 ### 8/10 Good #### Oruç kaan Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Temiz oda kısa süreli konaklamalar için uygun fiyat performans oteli ##### Oruç kaan Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Ahmet Oct 17, 2025 Artuklu kervansaraydan rezervasyon yaptık fakat biz daha aşağıda zeminde cukur gibi odaya yerleştirdiler oldcity otel rutubetli ve havasız bir oda kahvaltıda rezaletti ##### Ahmet Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Ömer Sep 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Asla tavsiye etmem Otopark alanları kesikler yok ama sistemden var gözüküyor artı park cezası yedim otel yüzünden temizlik rezalet yataklar çok pis seçmiş oldugumuz odanın dışında başka bir oda vermek istediler bizim odamızın dolu olduğunu söylediler günler öncesinden rezervasyon yapmamıza rağmen yusuf die bi çalışan var o kibar mütevazi ona teşekkür ederim velakin gün içinde gezimize mani olup oda değişikliği için otele çağırdılar uyğun fiyat lı olması asla size cazip gelmesin rezalet bi yer klima lar arızalı odalar rutubet otel sahibin konuşma ve uslup u davranışı kötü ##### Ömer Stayed 2 nights in Sep 2025 ### 8/10 Good #### Furkan Faruk Sep 28, 2025 Liked: Cleanliness, staff & service, room comfort fena değil, merkezi yerde, alışverişlerinizi yapabilirsiniz yakın yerler ##### Furkan Faruk Stayed 1 night in Sep 2025 ### 6/10 Okay #### Ismet Aug 27, 2025 Odalar fena değildi daha temiz olabilirdi sabah kahvaltısı da ortalama altıydı bir daha gidersem tercih etmem ##### Ismet Stayed 1 night in Aug 2025 ### 4/10 Poor #### Cengiz Aug 6, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Hat uns nicht gefallen, schkechte Zimmer ,schlech ##### Cengiz Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Verified traveller Aug 3, 2025 Disliked: Staff & service, property conditions & facilities #### Tavsiye etmem Bizi kendi binalarında değil B blok diyerek birkaç bina yan taraftaki bir yerde oda verdiler. Odada açılabilecek bir cam yoktu, korkunç derecede rutubet kokuyordu. Klima olmasa kalamazdık. 1 gece kaldık. Odada çoğu yerde örümcek ağı vardı. Ayrıca otopark adını verdikleri yer orada tüm mahallenin kullandığı bir istif merkezi. Arabamızı oraya çektirdiler. Sabah erken çıkacağımızı söyledik. Sabah arabamızın önüne başka bir araç park etmişti tam 1,5 saat araç sahibini bulmaya çalıştık. Emniyet sayesinde bulabildik. Bir daha gitmem ##### Verified traveller Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Yeteri Otel temiz, taş evi ambiyansıyla çok güzel bir yerleşke genel itibari beğendik fakat tek kötü yani gece yarısı sular kesildi ve sabaha kadar da gelmedi. Bu yüzden puan biraz kırdım fakat genel itibari ile memnun kaldık. ##### Verified traveller Stayed 1 night in Jul 2025 ### 6/10 Okay #### Süleyman Jul 18, 2025 Liked: Room comfort Disliked: Cleanliness Renligheden af værelset, specielt støvsugning af tæppet kunne godt være bedre. Morgenmaden var meget kedelig og tør. ##### Süleyman Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Alp Kagan Jul 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Tam fiyat performanstı çok aşırı bir beklentiniz olmasın ortalama bir kahvaltı ortalama bir oteldi otantik olmasina aldanmayın mardin de her yer bu sekilde ##### Alp Kagan Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Ahmet Jun 30, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vasat Odalar oldukça bakımsız ve kirli idi. Rutubet konusu rahatsız edici boyuttaydı. Buzdolabı çalışmıyordu. ##### Ahmet Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Süheyla Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Çok keyifli bir otel Mardin'de olduğunuzu hissediyorsunuz. ![](https://a.travel-assets.com/ugc/hotel-reviews/a06d979b-9526-4513-bb97-61159984fd0a-1751111135805.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Süheyla Stayed 1 night in Jun 2025 ### 6/10 Okay #### Mehmet Firat Jun 13, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Bu puana nasıl ulaştıklarını anlayamadığım bir otel. Çalışanlar çok kibar olsa da sorun giderme konusunda yardımcı olduklarını söyleyemem. İş bitirici kimse yok. Tuvalette sifon çalışmıyordu, saç kurutma makinesi bozuktu, duş alırken su zaten Mardin de tüm otellerde olduğu gibi geç ısınıyor ama bir anda soğuk su akmaya başlıyordu. Odada telefonda yok ve koca otelde gece gece devamlı resepsiyona gitme şansımız yok tabiki. Üstüne birde gece bir anda elektrik gitti. Sabah çıkış yaparken sorduk meğer otelde gitmemiş odamızda şartel atmış. Sonuçta burası büyük bi işletme böyle şeyler nasıl yaşanabilir? Çok pahalı bir otel değil tabi ama sonuçta bazı temel kriterleri karşılamak gerekir. Ben ufak tefek şeyleri göz ardı edebilirim. İşletmede personellerden alabileceğim destekleri bilirim ancak burada böyle bir şey yok. Maalesef kötü bir deneyim. Yinede kibarlıkları için teşekkür ederim. ##### Mehmet Firat Stayed 1 night in Jun 2025 ### 8/10 Good #### Sefa Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort çok iyi karşılaştık ##### Sefa Stayed 1 night in Jun 2025 ### 4/10 Poor #### IBRAHIM VOLKAN Jun 10, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Kötü yorumlara karşılık insanların abarttığını düşündük, başka da seçenek olmayınca tercih ettik. Kısaca Merkeze 300 metre yokuş çıkarsınız ama çok zor değil hatta sakin yerde Kahvaltı zayıf İlgi yok Beklentiniz yüksek değilse kalabilirsiniz. Zaten uyumadan uyumaya girecekseniz sorun yaşamazsınız. ##### IBRAHIM VOLKAN Stayed 1 night in Jun 2025 ### 2/10 Terrible #### HAKAN Jun 9, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Odalar nem rutubet kokuyor, bazı odalarda pencere yok. İşletme önce kötü odaları vermeye çalışıyor, iletişim ve davranışlar kötü ##### HAKAN Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Verified traveller Jun 1, 2025 Liked: Cleanliness, property conditions & facilities, room comfort 5 kişilik aile odası oldukça genişti. Fakat bu oda otelin ana binasından 3 dk yürüme mesafesi uzağındaki başka bir binada yer alıyordu. Mardin mimarisindeki bir taş ev odasıydı. Dolayısıyla yüksek tavanlı ve oda havalandırmasının çok iyi olmadığı söylenebilir. Fakat odadaki klima ve eski ahşap oda kapısıyla havalandırma sağlanabilir. İşlek bir yol kenarında olduğu için araba sesleri belirgin şekilde duyulabiliyor. Banyolar içerde ve havalandırma yeterli olmadığı için nem ve yer yer küf vardı. Kahvaltı fena değildi, açık büfe fakat çeşit azdı yorumlarıma katılıyorum. Biz bir gece konaklama için tercih ettik. Uzun konaklama için ideal olmayabilir. ##### Verified traveller Stayed 1 night in May 2025 ### 4/10 Poor #### HAYDAR SUPHI May 22, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Mimari güzel, bakım temizlik kötü Personel gayet lakayit, otel bakımsız ve pis di. Nevresimler havlular bildiğin kirliydi, neyseki yanımızda kendi nevresim ve havlumuzu götürmüştük. Otel mimari olarak tam bir eski kervansaray havasında, ancak; bakım, temizlik, personel ilgisi, servis vasatında altında idi. Otele gitmeden önce bizde benzer yorumlar okumuştuk, ama başka yer bulamadığımızdan mecbur bu otelde kalmak zorunda kaldık. ##### HAYDAR SUPHI Stayed 1 night in May 2025 ### 4/10 Poor #### Robert May 7, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Ta inte detta hotell Dålig service. Okunnig personal. ##### Robert Stayed 1 night in May 2025 ### 4/10 Poor #### ENES May 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Görseller yanıltıcı Hotels uygulamasında gördüğüm oda resimleri ile gerçeğin alakası bile yoktu. ##### ENES Stayed 2 nights in May 2025 ### 8/10 Good #### Ömer Faruk May 1, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Güzel otel Oda konfor ve içerik olarak güzeldi. 316 nolu odanın sifonu çalışmıyordu. Duş askı aparatı kırıktı. Kahvaltı açık büfe güzeldi ama içerik olarak azdı. Genel itibariyle güzel bir oteldi. 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