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Reviews of Parmer's Resort

2.5 out of 5
Parmer's Resort
565 Barry Avenue, Summerland Key, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1000 reviews" "
Rating 8 - Good. 290 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
The front desk staff was lovely, knowledgeable, helpful, polite, everything I could want. My friend and I a great stay.
Stayed 2 nights in Apr 2024
Response from Team Parmer's on Apr 11, 2024
Thank you for your positive feedback! We are thrilled you enjoyed your stay!

10/10 Excellent

Barry, fort collins

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Team Parmer's on Apr 11, 2024
Thank you for your positive feedback!

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was well kept with a nice pool and right on the water. Very quiet resort and the room was clean and comfortable.
Stayed 3 nights in Mar 2024
Response from Parmer's Resort on Apr 4, 2024
Thank you for the review. We are thrilled you found us and look forward to welcoming you back!

8/10 Good

Marie-josée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024
Response from Team Parmer's on Apr 1, 2024
Thank for your positive feedback!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Parmer's Resort on Mar 26, 2024
Thank you for leaving a review. We hope to see you again.

6/10 Okay

adrien

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is very friendly breakfast was good Scenery is very beautifull. The room needs a fresh coat of paint and renovations in the bathroom. Quiet area.
Stayed 1 night in Mar 2024
Response from Parmer's Resort on Mar 26, 2024
We appreciate you taking the time to leave a review. Please come back and see us again as we have some upgrades taking place including painting.

4/10 Poor

Jungbum, Gainesville

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beach is not to enjoy
Stayed 1 night in Mar 2024
Response from Parmer's Resort on Mar 18, 2024
We appreciate your feedback.

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time is a great place to stay
Stayed 3 nights in Mar 2024
Response from Front Desk Team on Mar 17, 2024
Thank you for your positive feedback!

6/10 Okay

Tim, Falmouth

Travelled with family
Liked: Staff & service
We loved the location (quiet and easy access to the gulf), and we enjoyed the breakfast and the staff was warm and welcoming. There were a few issues encountered during our brief stay, but it appears that the owner(s) are investing money in repainting the buildings, and with hope, spending a few more dollars on renovating the bathrooms as well.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on Mar 17, 2024
Thank you for your feedback and hope to welcome you back with our new changes coming in the future.

4/10 Poor

Dennis

Travelled with family
do no book the Basic room. it is first floor of a quonset building , one VERY small bedroom across the road from main resort. very poor condition for the price.
Stayed 2 nights in Mar 2024
Response from Parmer's Resort on Mar 11, 2024
Thank you for the feedback. We only have 4 rooms of that type and price point. At the time you booked that was all that was available.

6/10 Okay

Dawn

Travelled with partner
Liked: Staff & service
Property was dated. Our bathtub was falling apart. Pool was only open until dusk. We liked the multiple areas to sit and enjoy the ocean and the property was clean.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on Mar 7, 2024
Thank you for your feedback.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views, relaxing set up with ocean view. Loved it!! Will go back amd recomend it.
Stayed 1 night in Feb 2024
Response from Parmer's Resort on Mar 1, 2024
Thank you for tsking the time to leave us this feedback.

6/10 Okay

Lacy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a beautiful place but unfortunately the swimming area was unusable it was nothing but weeds so my family had to use the pool not what we had hoped for staying in the keys all the out doors toys were put away at 3pm so my children never got to use them but. They cabins were really nice.
Stayed 2 nights in Feb 2024
Response from Front Desk Team on Feb 29, 2024
Thank you for your feedback.

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Parmer's Resort on Mar 1, 2024
We hope you were satisfied with the resolution

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and as expected. I didn't pay attention and reserved a room on the second floor. I have bad knees so that was a personal issue. The only thing that I would change was the breakfast. It was the same every day and if you stay for a couple of weeks, it would have been nice to have the selection changed up. The quality of the food was fine. Great hospitality!
Stayed 9 nights in Feb 2024
Response from Parmer's Resort on Feb 27, 2024
Thank you for your feedback.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Team Parmer's on Feb 27, 2024
Thank you for your positive feedback!

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If our 2 reservations had been combined by Expedia per my request and ensured I had handicapped room both nights instead of just one and we would not have had to check out and check in and move rooms I would have been happier.
Stayed 1 night in Feb 2024
Response from Team Parmer's on Feb 26, 2024
Thank you for your positive feedback! We apologize for any inconvenience but unfortunately we did not receive any special notes or requests from the third party booking. Please feel free to call us direct for any requests we can help fulfill.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The property was ok. The room could use some serious updating but it was clean.
Stayed 4 nights in Feb 2024
Response from Team Parmer's on Feb 26, 2024
Thank you for your positive feedback!

10/10 Excellent

David

Travelled with family
Liked: Property conditions & facilities
Great Resort, pool was fabulous. Professional staff, very helpful. The grounds were immaculate.
Stayed 6 nights in Feb 2024
Response from Front Desk Team on Feb 25, 2024
Thank you for your positive feedback! We are happy you enjoyed your stay!

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, location, nice and quiet.
Stayed 3 nights in Feb 2024
Response from Front Desk Team on Feb 25, 2024
Thank you for your positive feedback! We are happy you enjoyed your stay!

6/10 Okay

Kathy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Noone told us about a $32/day resort fee that we had to pay at checkin. Then there was a roach on my first visit to the bathroom. Other than that, it was just ok. Comfy bed, and staff was nice. I don't think I would stay there again. Don't stay in the Marlin room. No view from the windows, unless you like to look at buildings.
Stayed 4 nights in Feb 2024
Response from Parmer's Resort on Feb 21, 2024
Thank you for the feedback. When you book 3rd party it is on them to inform you of this. When discovering the bug hopefully our staff handled the problem for you.

10/10 Excellent

Kathleen, Sun Prairie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place! Close drive to Key West and yet far enough to have a relaxing time away from the noise. Classic small resort been in the Keys for a long time and they are happy to help whenever you need anything Highly recomend Palmers Resort for a relaxing time when you want and a central place when you are ready to venture out to the other Keys
Stayed 6 nights in Feb 2024
Response from Front Desk Team on Feb 21, 2024
Thank you for your positive review! We are thrilled you enjoyed your stay here at Parmer's Resort!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was on the water had many amenities like bocce ball, kayaking, beach, cornhole you could walk to local restaurant Kiki’s, which had music. it was a very quiet area. It was heavenly at night. There was a zillion stars. The rooms are nicer than others but overall the place was great.
Stayed 2 nights in Feb 2024
Response from Front Desk Team on Feb 17, 2024
Thank you for your positive feedback! We are thrilled you enjoyed your stay here at Parmer's Resort!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
No
Response from Parmer's Resort on Feb 16, 2024
Thank you for staying!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Only stayed one night, but if longer would definitely have taken advantage of great amenities. Staff was wonderful.
Stayed 1 night in Jan 2024
Response from Front Desk Team on Feb 15, 2024
Thank You for positive feedback!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very peaceful place. The staff here are all super nice and helpful.
Stayed 2 nights in Feb 2024
Response from Parmer's Resort on Feb 13, 2024
We are so glad you stayed with us and left a review. Thank you!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The resort is on the water they have hammocks and bocce ball.. they are walking distance of a wonderful restaurant called Kiki’s on the water and they have music day and night. Every room has a balcony with a table and chairs!
Stayed 2 nights in Feb 2024
Response from Team Parmer's on Feb 10, 2024
Thank you for your positive feedback! We are thrilled you enjoyed your stay here at Parmer's Resort!

10/10 Excellent

Petra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Property better than the photos! We will be back:)
Stayed 3 nights in Feb 2024
Response from Team Parmer's on Feb 9, 2024
Thank you for your positive feedback! We are happy you loved your stay here at Parmer's Resort!

4/10 Poor

Catherine

Liked: Staff & service
I felt that our room was a converted garage. Small and cave like and they could have done better as they were nearly empty but because they charge 25 percent more than we paid, we got the dungeon.
Stayed 1 night in Jan 2024
Response from Parmer's Resort on Feb 9, 2024
You were given the room type you booked with this online travel agent. The system placed you there as it was the last of the type. We did not have anything to do with the rate you paid.

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quiet & 1/4 mile from main road with no thruway due to waters edge. Great place!
Stayed 1 night in Jan 2024
Response from Parmer's Resort on Jan 31, 2024
Thank you for leaving a review. We agree with everything you said. We look forward to a return visit from you.

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team Parmer's on Jan 29, 2024
Thank you for your positive feedback!

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and well kept. It had all of the amenities that we could want. The staff was welcoming, friendly and helpful. The pool was very nice. I participated in the water exercise class. Julia was fun. Breakfast and afternoon cookies were great. We didn't need to use the laundry area, but it was nice that it was available.
Stayed 5 nights in Jan 2024
Response from Front Desk Team on Jan 28, 2024
Thank you for you positive feedback. We are glad you enjoyed your stay here at Parmer's Resort!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest staff and great value! Lots of little extras on the property!
Stayed 2 nights in Jan 2024
Response from Parmer's Resort on Jan 26, 2024
We are thrilled you enjoyed your stay at Parmer's. We look forward to welcoming you again.

6/10 Okay

Lynne

Travelled with partner
Liked: Staff & service, amenities
Staff helpful. Handicapped accessibility limited.
Stayed 2 nights in Jan 2024
Response from Parmer's Resort on Jan 26, 2024
Thank you for staying. We have noted your mention of limited accessible rooms.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff was friendly & helpful. The continental breakfast was nice with a variety of breads/bagels/muffins. The room was clean and spacious with a nice outdoor seating area. We will definitely stay again.
Stayed 2 nights in Jan 2024
Response from Parmer's Resort on Jan 25, 2024
Thank you for the review. We are thrilled you will come back. Call us with any questions about a future stay.

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful little resort with private beach,pier, bbq pits and other amenities. Def recommend.
Stayed 1 night in Jan 2024
Response from Team Parmer's on Jan 24, 2024
Thank you, we are happy you enjoyed your stay here at Parmer's!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and accommodating. One of the best places I’ve ever stayed. Worth every penny.
Stayed 2 nights in Jan 2024
Response from Team Parmer's on Jan 23, 2024
Thank you for your positive feedback!

4/10 Poor

bowen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It’s a nice little spot and the employees were all great, just super dated and not particularly well maintained. There was mold in the handle of the shower, cracks along the walls and floors, little bugs crawling all over the furniture. We booked for 5 nights, checked out the morning after we checked in. If you’re looking for a cheap place to stay that’s right on the water and don’t mind that stuff, go for it.
Stayed 5 nights in Dec 2023
Response from Parmer's Resort on Jan 24, 2024
We appreciate your feed back. You were offered a different room and chose not to accept it. There was one bug, which you provided a photo of. It is called a palmetto and fly in when the door is open.

8/10 Good

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d recommend it was peaceful… staff was super friendly… little outdated but very clean…. We did have a gecko in our room
Stayed 1 night in Jan 2024
Response from Parmer's Resort on Jan 18, 2024
Thank you for staying. Hopefully you reported the gecko to our staff and they removed it.

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful location
Stayed 1 night in Jan 2024
Response from Team Parmer's on Jan 16, 2024
Thank you for positive feedback!

2/10 Terrible

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
The reviews when I reserved we so far off! I would never recommend staying here. Musty smell, no room for our suitcases, rusty toilet and Stove, very outdated! Like 1946 era. Reviews were incorrect! We left early with no refund. Too expensive for the quality. Very disappointed!
Stayed 4 nights in Jan 2024
Response from Parmer's Resort on Jan 15, 2024
We are sorry for your experience. You must have informed of us incorrectly as to why you left early. You noted to the front desk it was due to weather in your hometown. Have a great day.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place near a lot to do
Stayed 5 nights in Jan 2024
Response from Front Desk Team on Jan 11, 2024
Thank You!!

10/10 Excellent

vijaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Team Parmer's on Jan 7, 2024
Thank you for your positive feedback!

8/10 Good

Fabrizio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Response from Team Parmer's on Feb 9, 2024
Thank you for your positive feedback!!

10/10 Excellent

Derek

Stayed 2 nights in Dec 2023
Response from Team Parmer's on Jan 23, 2024
Thank you Derek!!

10/10 Excellent

Guy, Sherman Oaks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Team Parmer's on Jan 7, 2024
Thank you for your positive feedback!

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old fashioned
This is an old fashioned place that hasn’t had much investment. The people are nice but the buildings are old and the old tile does not look clean anymore.
Stayed 4 nights in Dec 2023
Response from Parmer's Resort on Jan 3, 2024
Thank you for the feedback. We hear you and are addressing things property wide.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Parmer's Resort on Dec 29, 2023
Thank you for the rating as well as for staying!

6/10 Okay

Wanrong

Stayed 1 night in Dec 2023
Response from Parmer's Resort on Jan 2, 2024
Thank you for leaving a rating. If possible, can you let us know what you based this on?

10/10 Excellent

Charmaine

Stayed 5 nights in Dec 2023
Response from Team Parmer's on Dec 28, 2023
Thank You!!