Outdoor pool, pool umbrellas, sun loungers

Reviews of The Alondra Hotel

3 out of 5
The Alondra Hotel
Sinaloa #16, Barra de Navidad, JAL

Reviews

8.0

Very good

Rating 10 - Excellent. 120 out of 344 reviews" "
Rating 8 - Good. 131 out of 344 reviews" "
Rating 6 - Okay. 69 out of 344 reviews" "
Rating 4 - Poor. 16 out of 344 reviews" "
Rating 2 - Terrible. 8 out of 344 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club Alondra is very nice. Has a beautiful pool and is right on the beach.
Stayed 3 nights in Mar 2024

6/10 Okay

Alejandra

Stayed 2 nights in Feb 2024

8/10 Good

Irene aguilar

Travelled with partner
Shops was in the same street, and restaurants.crew was very nice.
Stayed 1 night in Feb 2024

8/10 Good

Maria

Stayed 2 nights in Feb 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Susan Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was good but was disappointed that their restaurant was not open during week-long stay, nor was there a swim up bar in pool as indicated on the Expedia website.
Stayed 6 nights in Feb 2024

10/10 Excellent

Lorne

Stayed 3 nights in Feb 2024

10/10 Excellent

Jocelyn

Stayed 5 nights in Jan 2024

8/10 Good

Jack

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Elevator makes some very scary sounds! Also elevator does not go down to the parkade. The fan in our bathroom mak ises a ridiculous amount of noise.
Stayed 1 night in Jan 2024

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service
Friendly stuff
Stayed 1 night in Jan 2024

6/10 Okay

Timothy

Stayed 8 nights in Dec 2023

8/10 Good

Cynthia A

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy late evening at the pool. Staff should monitor and shut down the pool at the posted time to be quiet
Stayed 7 nights in Nov 2023

10/10 Excellent

Leticia

Stayed 3 nights in Oct 2023

6/10 Okay

Moises

Travelled with family
Liked: Cleanliness
Everything was fine except parking was far from the hotel and we had to walk in the rain
Stayed 1 night in Oct 2023

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
the pool and the view of the sea
Stayed 2 nights in Aug 2023

6/10 Okay

Raymundo

Travelled with family and small children
Disliked: Amenities
a very large group of people appropriated the pool, excessive alcoholic beverages, loud music, late at night... Saturday, August 5... most of the people did not have the hotel bracelet on and were in an advanced state of drunkenness.. i think the hotel does not enforce the rules..it is a family hotel not a night club
Stayed 1 night in Aug 2023

2/10 Terrible

Luisa M

Travelled with family
Disliked: Staff & service, room comfort
Nice pool but slimy durty
Please , if for any reason you end up here take a note, during check in ask the front desk the amount of towels you suppose to get in your room and as soon you get there be sure its the amount they told you and let them know if you are missing any( I wish i knew this before ) you will be charged for any missing towels even if THEY forgot to leave it there it was only 100 pesos for a hand towel that i never see, but still embarrassing telling you in front of another costumers and make you feel like the worst towel thieve. Also I was charged another 150 pesos for using a towel to dry my hair(no, i dont dye my hair in there it was 2 weeks ago) yes it got a little light brown stain but nothing that couldn't be washed easily.They were charging me with this but in any moment I was offered a receipt untill i ask for it , For me feels like they have this little towel business besides their job , so i ask to take the stained towel wich i washed in home with nothing special and now its as white as new Im adding the pictures of the towel and the receipt .Again, wasn't much what they charge but the way they make you feel .In my experience they're not nice and everybody looks annoyed that you are there .They ask for 600 pesos deposit to borrow 4 pool towels wich i dont mind. Tv sound doesnt work in my room and air conditioner control wasnt working so i was told to step on top of the bed to do it manually wich again i dont mind but i dont think it would be easy for an older person
Stayed 1 night in Jul 2023

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Inesa

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
The best view from the pool and from my room
Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel has two different buildings so I had to cross the street to go to the pool. I didn’t like that. There was no restaurant or bar at the hotel so we had to leave the hotel to eat and drink. The rooms are outdated and the views were lacking….no ocean or pool view which sucks when your on vacation. Elevator only holds 3 people max so a lot of walking up and down the stairs. The staff was extremely kind and helpful. Their air conditioning in the rooms worked great, and was much appreciated. Shops and restaurant are within walking distance.
Stayed 4 nights in Jun 2023

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean
Stayed 1 night in Jun 2023

8/10 Good

Francisco Javier

Stayed 2 nights in May 2023

10/10 Excellent

Stacey

Liked: Staff & service, amenities, property conditions & facilities
Loved being right at the beach and nice pool and different outside areas to sit, eat and enjoy the breathtaking view
Stayed 11 nights in Apr 2023

10/10 Excellent

Norma, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The part in front of the beach was amazing to stay in. Swimming in the pool overlooking the bay was wonderful. Shows that the property is cared for although the construction noise on the new part a little annoying the one day - it will soon be over.
Stayed 3 nights in Mar 2023

8/10 Good

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Get Away
Excellent location, friendly staff and super clean. Only complaint and was totally no biggie the pillows were very hard. Would definitely return.
Beach view from upper deck at the pool.
Stayed 4 nights in Feb 2023

6/10 Okay

Dilip, SAANICHTON

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Rooms are way too small for the price. Noisy. A/Cs do not work ... way too loud and need servicing. Door does not lock, only the latch worked. And receptionist gent had no clue to finding 2 paid bookings, done through Expedia. First and last time at this property.
Stayed 2 nights in Feb 2023

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2023

10/10 Excellent

margaret Peggy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Very helpful especially David. Also the older fellow who helped us to our room with the air conditioner remote and tv remote!
Stayed 4 nights in Feb 2023

10/10 Excellent

Carmelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach. In the middle of everything; stores, restaurants. Short walk to malecon. Great views from rooftop. Nice to have small fridge in room. Staff was excellent. Pillows were awful. Hard foam. Bed was not too comfortable.
Stayed 3 nights in Feb 2023

6/10 Okay

Darlene, Lacombe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Very noisy with seemingly no time constrictions on pool area
Stayed 12 nights in Jan 2023

10/10 Excellent

Lorne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely!! Pool and property is always clean and maintained.
Stayed 3 nights in Jan 2023

10/10 Excellent

Sheena

Stayed 3 nights in Jan 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and attempted to speak English which was appreciated with our broken Spanglish.
Stayed 2 nights in Jan 2023

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location, comfortable. AC & wifi worked well.
Stayed 1 night in Nov 2022

6/10 Okay

Wendy, Belvidere

Disliked: Amenities
Stayed 4 nights in Aug 2022

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, thank you so much for Oly at the front desk. She’s very friendly has good customer service. Location was great, walking distance to different restaurants and la plaza .
Stayed 1 night in Jul 2022

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Juliann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great value for the cost. The first night I had a room facing the street and found it noisy as there was a festival at the church. The staff accommodated me and moved me to a very quiet room even though the hotel was full. As a woman travelling alone, it was safe and the staff were helpful with everything I needed.
Stayed 5 nights in Jun 2022

8/10 Good

Steven, Ajijic

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking around Barra, no street parking nearby and insufficient spaces in the hotel’s parking facility. Rooms are pleasant, but beds are extremely firm - as in an 8” mattress on a concrete base type firm. Also, bring a power strip.
Stayed 3 nights in May 2022

8/10 Good

Bruce

Stayed 5 nights in Apr 2022

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
place was very nice and clean staff very friendly and professional
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. Very helpful and welcoming.
Stayed 10 nights in Jul 2021

8/10 Good

jose r

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was verygood but the internet connections was poor and the tv wasn't clear the phone wasn't working if you needed something needed to go all the way down I was on the 3 floor only stirs on the second building.
Stayed 2 nights in Jun 2021

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio y localidad
Stayed 2 nights in May 2021

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
The employees were really helpful
Stayed 10 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Homey and had a nice feeling. A little dated but nothing we couldn't overlook. Excellent location. Unfortunately most amenities in he hotel were closed due to Covid. We would definitely go back.
Stayed 3 nights in May 2021