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Reviews of Microtel Inn & Suites by Wyndham Mansfield

2.5 out of 5
Microtel Inn & Suites by Wyndham Mansfield
90 Dorsett Heights, Mansfield, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 293 out of 715 reviews" "
Rating 8 - Good. 276 out of 715 reviews" "
Rating 6 - Okay. 88 out of 715 reviews" "
Rating 4 - Poor. 41 out of 715 reviews" "
Rating 2 - Terrible. 17 out of 715 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Roxie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Microtel Inn & Suites on Dec 18, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield. We hope to see you again soon!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
We have stayed in this hotel at least once a year for 5+ years and this it the most unkempt it has ever been. The room had a bad smell the furniture was greasy. The pool was cloudy and smelled weird. I do not know what has happened in the past year! The people that worked there were still very nice but the overall stay was not good. We will likely find another hotel to stay at when we visit Mansfield.
Stayed 2 nights in Nov 2023
Response from Microtel on Dec 18, 2023
Thank you for taking the time to submit a review. I apologize that your stay was not as you have experienced in the past as our standards have not changed and we always want to exceed each guests' expectations. If you would like to call me directly, I would love to speak more on the specific details that you mentioned so that I may adjust anything necessary. I have relayed all info in your review to the appropriate departments and we will be working diligently to address them. I do hope that you will return in the future so that you may see the changes that you helped create.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites on Dec 11, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that your stay was a good one and hope that you will return in the future!

10/10 Excellent

Lee

Travelled with family
Our time there was short but we were very happy!!!
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites on Dec 7, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay here at the Microtel Inn & Suites by Wyndham Mansfield! We hope that you will return for a future stay.

10/10 Excellent

Maureen

Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites on Dec 6, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return again in the future!

10/10 Excellent

Dena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful!
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites on Dec 6, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites on Dec 6, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return again in the future!

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn't old. Beds and pillows were comfy. No bedbugs YAY! Showers were clean. The pool was dinky but most hotels of this price range have pools that are not very impressive. What was unsatisfactory was that we wanted a 5 person room and there were 2 queens and 1 window sill seat which we thought was the bed. It was close to midnight, long drive and we didn't think to call down and ask, and the young man didn't offer us a rollaway which was supposedly what should've been given to us. What I didn't understand was if we were supposed to be 5, why wasn't the room setup for 5 in the first place? My preteen son who was skinny, slept on it and he wasn't very happy about it. It was 1/3 width of a twin size bed.
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites on Dec 1, 2023
Thank you for taking the time to submit a review. We are pleased that you enjoyed your stay for the most part and do want to apologize that the window seat was not as expected. We do strive to exceed all of our guests' expectations and will take your feedback and work to get our customer service skills fine-tuned to pay closer attention to the guest number listed on a reservation and anticipate the need for a rollaway. We do have them and like to get them setup in advance but do not do so without request as they are at an extra nightly fee. We hope that you will return in the future so that you may experience the changes that you have helped create!

6/10 Okay

Deborah J

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms except for no sheets or pillows provided for both rooms booked for the pullout couch. I booked two studio rooms. Should have went with two beds.
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites on Nov 30, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay overall. I apologize about the confusion with the pullout bedding, as we do store it in the dresser drawer. I have relayed the information provided by you to the appropriate team and we are looking into a better location or a notice in the guestroom. I appreciate you informing us of your frustrations as we strive to exceed each and every guest's expectation and will use your experience to help avoid this occurrence in the future for you or other guests. We do hope that you will return again so that you may see the changes that you helped make.

10/10 Excellent

Jesus

Liked: Cleanliness
No comments
Stayed 2 nights in Nov 2023
Response from Microtel Inn & Suites on Nov 29, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield and hope that you will return again.

8/10 Good

GUY

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites on Nov 20, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield and hope that you will return for a future stay!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Friendly helpful staff
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites on Nov 13, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield and hope that you will return for a future stay!

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites on Nov 13, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield and hope that you will return for a future stay!

4/10 Poor

Nicholas

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Awful trip
Pool was out of order (a few hours after my initial questions about the pool I was made aware it was suddenly open but it was very cloudy and not very clean looking),spa tub was filled with concrete and permanantly closed,holes in carpet,cobwebs in the corners,mini fridge was slightly above room temperature. Conversations with staff and management didn't get far,tried to get refund to move to another local hotel and was told I wouldn't be able to talk to get an answer from a manager until Monday 3 days after my check in.i will take this to corporate office if it isn't resolved locally
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites on Nov 13, 2023
We apologize that we did not meet your expectations during your recent stay and will relay all information that you provided to the appropriate departments. We strive to always meet and exceed every guest expectation and appreciate all feedback so that we are able to address any and all concerns. Your specific details are very valuable in helping us to use them as a learning tool so as to avoid any future guests to incur the same situations. Thank you again and we do hope that once we are able to make any necessary changes that you will return for a future stay and see the improvements that you have helped put into motion.

8/10 Good

David

Stayed 1 night in Oct 2023
Response from Microtel Inn & Suites on Nov 13, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return for a future stay!

6/10 Okay

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had the feeling the pool was not being properly maintained. Cloudy, no chlorine smell. Check in was not ideal. Front desk staff didnt know how to use their credit card options. Ended up with a work around to allow us to check in. Room was fine but the mirrors all around the room felt very cheap. Was quiet and convenient for a night's stay off the highway.
Stayed 1 night in Oct 2023
Response from Microtel Inn & Suites on Oct 24, 2023
Thank you for taking the time to submit a review. We have relayed your feedback to the appropriate departments and appreciate you informing us on items that may need attention. We always strive to exceed expectations of all of our guests and use reviews as a learning tool. We do hope that you will return for a future stay so that you may see the changes that have been a result of your stay.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Room, linens and towels were clean and in good condition
Stayed 1 night in Oct 2023
Response from Microtel Inn & Suites on Oct 23, 2023
Thank you for taking the time to submit a review. We are so pleased that you enjoyed your stay at the Microtel Inn & Suites by Wyndham Mansfield and hope you will return for a future stay!

10/10 Excellent

Rachel

Stayed 1 night in Oct 2023
Response from Microtel Inn & Suites on Nov 13, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return for a future stay!

10/10 Excellent

Brewster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Microtel Inn & Suites on Oct 18, 2023
Thank you for submitting a review. We are so pleased to hear that you enjoyed your stay with us here at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return for a future stay!

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay at the motel was very good only a few problems one the sink was slow draining in the bathroom. Two the toilet was slow running. Ask concierge if they would take the trash out they never did we had to put it out in the hallway we had to go down and get new trash bags and clean towels and washcloths ourselves other than that it was a pretty good stud overall conditions of the motel were great and yes we would stay there again.
Stayed 2 nights in Oct 2023
Response from Microtel Inn & Suites on Oct 16, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay at the Microtel Inn & Suites by Wyndham Mansfield and hope that you will return in the future! We have forwarded the information that you have provided and will have the appropriate departments look into the issues.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Microtel Inn & Suites on Oct 16, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay at the Microtel Inn & Suites by Wyndham Mansfield and hope that you will return in the future!

10/10 Excellent

Rick

Stayed 1 night in Sep 2023
Response from Microtel Inn & Suites on Oct 31, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us at the Microtel Inn & Suites by Wyndham Mansfield and hope that you will return again!

10/10 Excellent

Shoba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with good amenities.
Stayed 1 night in Oct 2023
Response from Microtel Inn & Suites on Oct 10, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay here with us at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will be return with us again soon.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good, staff was helpful and friendly... not crazy about the only changing towels and sheets after 3 nights for those that stay more than one night but I guess everyone is doing it. The breakfast was good. Should have more pillows and the TV is definitely not HDTV. Would stay again as I had no complaints about cleanliness or staff.
Stayed 2 nights in Oct 2023
Response from Microtel Inn & Suites on Oct 10, 2023
Thank you for taking the time to submit a review. We appreciate your feedback and will relay the comments that you have provided. We are so pleased to hear that you enjoyed your stay here with us at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will be return with us again soon.

2/10 Terrible

Ronald Emerson, Buckeye

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Arrived after a long travel day arrived at 6 pm and told room was not ready as previous guests, an entire sports team did not check out on time. So now rooms needed cleaned and front desk had no idea of how long that would take. At 7 pm got a call the room was ready.
Stayed 1 night in Oct 2023
Response from Microtel Inn & Suites on Oct 10, 2023
Thank you for submitting a review. We are pleased to hear that you enjoyed your overall stay once your room was ready. We apologize for the inconvenience that you incurred and hope that you will return for a future stay with us so that we may meet and exceed your expectations, as that is always our primary goal.

4/10 Poor

Lindsay

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was assigned an accessible room even though I did not reserve one. Although the accessibility feature would have been helpful if I needed them, I found them to be a hinderance in the bathroom. The sink area was especially not user friendly. I considered asking for a different room, but was tired after travel. I wish I would have!
Stayed 1 night in Sep 2023
Response from Microtel Inn & Suites on Oct 5, 2023
Thank you for taking the time to submit a review. Unfortunately when booking through online sources the specifications of the room you are choosing only states size and then puts you in what room is available. I have reached out the 3rd parties to see if this is something that we can resolve. I do hope that you will return in the future into a room of your choosing.

6/10 Okay

Leonard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms small with no table. Only one chair & tv remote broken No one at front desk most of the time. Wouldn't stay there if another hotel is avaliable when in area.
Stayed 2 nights in Sep 2023
Response from Microtel Inn & Suites on Sep 25, 2023
Thank you for taking the time to submit a review. My apologies that your experience did not meet your expectations. We strive to always meet and even exceed any expectation and I have forwarded the details of your review to the appropriate department so that we may any changes that may apply.

8/10 Good

Ruth

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Sep 2023
Response from Microtel Inn & Suites on Sep 21, 2023
Thank you for submitting a review. We are so pleased that you enjoyed your stay with us at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return again for a future stay!

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Microtel Inn & Suites on Sep 18, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return for a future stay!

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a basic hotel, the rooms are clean, and the mattress was worn and saggy. The staff was attentive and friendly, not much within walking distance and very close to the highway. The room did have a musty smell that never went away.
Stayed 3 nights in Sep 2023
Response from Microtel Inn & Suites on Sep 5, 2023
Thank you for taking the time to submit a review. We are pleased to hear that your overall stay was a pleasant one and wanted to relay that a remodel with new mattresses is coming in the next few months. We hope that you will return with us once its done so that you may see the amazing upgrades that are to come.

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, has an Inn feel to it.
Stayed 3 nights in Aug 2023
Response from Microtel Inn & Suites on Sep 5, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return again soon!

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Microtel Inn & Suites on Sep 6, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay here with us at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return with us for a future stay!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Microtel Inn & Suites on Sep 5, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay with us and hope that you will return to the Microtel Inn & Suites by Wyndham Mansfield soon!

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected
Stayed 1 night in Sep 2023
Response from Microtel Inn & Suites on Sep 5, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay with us and hope that you will return to the Microtel Inn & Suites by Wyndham Mansfield soon!

10/10 Excellent

Ehsan

Stayed 1 night in Aug 2023
Response from Microtel Inn & Suites on Sep 18, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return for a future stay!

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Microtel Inn & Suites on Aug 22, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us and hope that you will return in the future!

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked to stay one night before I continued on with my trip. Hotel was clean and staff was friendly.
Response from Microtel Inn & Suites on Aug 22, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us and hope that you will return in the future!

10/10 Excellent

Brad

Stayed 1 night in Aug 2023
Response from Microtel Inn & Suites on Sep 7, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay here with us at the Microtel Inn & Suites by Wyndham Mansfield and hope that you will return for a future stay!

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot think of anything I did not like. Easy check in. Restaurant in walking distance. Free breakfast on site.
Stayed 1 night in Aug 2023
Response from Microtel Inn & Suites on Aug 22, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us and hope that you will return in the future!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Microtel were friendly and very helpful. Would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Microtel Inn & Suites on Aug 14, 2023
Thank you for taking the time to submit a review. We are pleased to hear that your stay was an enjoyable one and hope that you will return with us again!

6/10 Okay

Sonya

Stayed 1 night in Jul 2023
Response from Microtel Inn & Suites on Aug 30, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay at the Microtel Inn & Suites by Wyndham Mansfield. We hope that you will return again for a future stay.!

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
I had a positive experience for the most part. Was disappointed there was no refrigerator in the room as I thought there was supposed to be. Also a table in the bathroom to set toiletries would be good. Room nice and clean and staff very nice.
Stayed 2 nights in Aug 2023
Response from Microtel Inn & Suites on Aug 7, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us and hope that you will return in the future!

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked the ease of the parking. It was clean and friendly.
Stayed 1 night in Aug 2023
Response from Microtel Inn & Suites on Aug 7, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us and hope that you will return in the future!

10/10 Excellent

Xinan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place, arrive in the midnight,heavy mist on the road to the hotel
Stayed 1 night in Jul 2023
Response from Microtel Inn & Suites on Aug 2, 2023
Thank you for taking the time to submit a review. We are so pleased to hear that you enjoyed your stay with us. We hope that you will return again soon!

4/10 Poor

Samy

Stayed 1 night in Jul 2023
Response from Microtel Inn & Suites on Aug 22, 2023
Thank you for taking the time to submit a review. We are sorry to hear that we did not meet your expectations as our goal is to make every guest's stay a great one.

4/10 Poor

Jeff

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff is nice and helpful and variety options of breakfast. Other than that, all other experience is poor. Bad smell from the room carpet, and the smell can't go even with the window open for long time. A nearby town, Lewisburg PA, has much better hotel options.
Stayed 1 night in Jul 2023
Response from Microtel Inn & Suites on Aug 4, 2023
Thank you for taking the time to submit a review. Your feedback is very important to us and I have relayed your concerns to the appropriate department to be addressed. We hope that you will consider staying again in the future so that you may see that all of the issues you have mentioned were corrected.

8/10 Good

Gerard

Liked: Cleanliness, staff & service
Easy location but a little tired and worn around the edges.
Stayed 1 night in Jul 2023
Response from Microtel Inn & Suites on Jul 31, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed the location. I am pleased to let you know that we are in the process of a remodel and hope that you will return and see the amazing changes to come!

8/10 Good

Lori

Stayed 1 night in Jul 2023
Response from Microtel Inn & Suites on Aug 22, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us and hope that you will return in the future!

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and affordable.
Stayed 1 night in Jul 2023
Response from Microtel Inn & Suites on Jul 19, 2023
Thank you for taking the time to submit a review. We are pleased to hear that you enjoyed your stay with us and hope that you will return in the future.