Indoor pool, sun loungers
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Reviews of La Quinta Inn & Suites by Wyndham Mansfield OH

2.5 out of 5
La Quinta Inn & Suites by Wyndham Mansfield OH
120 Stander Ave, Mansfield, OH

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 1002 reviews" "
Rating 8 - Good. 350 out of 1002 reviews" "
Rating 6 - Okay. 144 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

James, Newtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice night in convenient location.
Stayed 1 night in Apr 2024
Response from Carrie on Apr 19, 2024
Thank you for sharing your experience with us. We do hope to see you again for any lodging needs you may have.

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Carrie on Apr 15, 2024
Thank you taking the time to give us a review. We hope to see you again in the future for any lodging needs you may have.

10/10 Excellent

Lizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carrie on Apr 13, 2024
Thank you for taking the time to share your experience with us! We are so happy to see you enjoyed your stay with us. We hope to see you again for any lodging needs you may have.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Carrie on Apr 13, 2024
Thank you for taking the time to give us a review on your stay with our property. We hope to see you again in the future.

8/10 Good

TAMMY

Liked: Cleanliness, staff & service
Property needs some renovations. Almost canceled reservation because the property looked so worn down. The walls between rooms are paper thin. Fortunately we had neighbors who were quieter. The rooms were clean,comfortable, and well-stocked. Heat/AC were easy to adjust. All employees we met were very nice. Really appreciated the friendly check-in and great housekeeping.
Stayed 1 night in Mar 2024
Response from Carrie on Apr 4, 2024
Thank you for choosing to stay with us. I personally appreciate you taking the time to share your experience. We have been slowly renovating a lot of the property with new rooms with new flooring and walk in showers. We hope you will consider staying with us again in the future.

10/10 Excellent

Maddie

Stayed 1 night in Mar 2024
Response from Carrie on Apr 19, 2024
Thank you for choosing to stay with us! We are very proud to see you enjoyed your stay.

8/10 Good

Tove

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The heating unit in our room was unbearably noisy. While the staff is polite, nice, and very welcoming, Wyndam Hotels member services is horrible.
Stayed 1 night in Mar 2024
Response from Carrie on Mar 23, 2024
I am so sorry your heater was noisy I will be looking at that heater to fix the issue. Thank you for bringing to my attention. I hope we see you again for any lodging needs you may have.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very helpful with choosing a restaurant for super when we checked in
Stayed 1 night in Mar 2024
Response from Carrie on Mar 23, 2024
Thank you for taking the time to share your experience. We hope to see you again.

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Response from Carrie on Mar 18, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Selena

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean good place
Stayed 1 night in Mar 2024
Response from Carrie on Mar 18, 2024
We are so happy to see enjoyed your stay with us. We hope to see you again in the future for any lodging needs you may have.

6/10 Okay

Nicholas j

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Overall the hotel was pretty dirty and the staff seemed miserable. The pool and hot tub looked nice but we didn’t end up using them. It could use some renovations and a good clean, probably wouldn’t come back if I was in the area but Walmart being right there was convenient and the bed was comfortable.
Stayed 1 night in Mar 2024
Response from Carrie on Mar 18, 2024
I am so sorry to hear of your experience. I will be looking at everything you described and I thank you for bringing this to our attention. I would hope you would give us another try if you are ever in the area in hopes of a extremely better experience.

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs to be updated, a bit rundown. Staff seems to be stressed. Not enough help? No towels in pool area, no silverware for breakfast.
Stayed 1 night in Mar 2024
Response from Carrie on Mar 18, 2024
I am so sorry that we did not meet your needs during your visit with us. I will be addressing all the issues you have described. Thank you bringing this to our attention.

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Clean!!!
Stayed 1 night in Mar 2024
Response from Carrie on Mar 18, 2024
Thank for taking the time share your experience with us. We hope to see you again in the future.

8/10 Good

François

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Carrie on Mar 18, 2024
Thank for choosing to stay with us. We hope to see you for any lodging needs you may have in the future.

6/10 Okay

joseph

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Furniture falling apart, room smelt old and musty. Definitely needs an upgrade, especially for the price. It was definitely not worth and we are disappointed we wasted so much money on such a crappy room.
Stayed 1 night in Mar 2024
Response from Carrie on Mar 18, 2024
Thank you for giving us insight on our property i will personally be addressing you concerns with the rest of the team. Thank you for bringing this to our attention.

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Response from Carrie on Mar 18, 2024
Thank you staying with us! And thank for taking the time to give us a review. We hope to see you again.

10/10 Excellent

Mathew

Stayed 1 night in Mar 2024
Response from Carrie on Mar 31, 2024
Thank for staying with us. We hope to see you again in the future.

10/10 Excellent

Ashley, West Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area was lovely after a long drive but the elevators were not functioning so we had to carry all our luggage upstairs
Stayed 1 night in Dec 2023
Response from Carrie on Mar 11, 2024
I am so sincerely sorry about the elevator having issues. I am glad you got to enjoy our pool and hot tub area. We hope to see you again in the future.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Carrie on Mar 8, 2024
We are so happy you chose to stay with us. Thank you for taking the time to give us a review.

8/10 Good

Koralys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good one night stay. Our room and the facility was very clean. Just be aware a lot of families and children come here, so if you’re looking for quiet this wouldn’t be the right spot.
Stayed 1 night in Mar 2024
Response from Carrie on Mar 3, 2024
Thank you for taking the time to give us a review. We hope to see you again.

10/10 Excellent

Chynna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people
Response from Carrie on Mar 3, 2024
Thank you for taking the time to share your experience. We really hope to see you again for any lodging needs you may have.

10/10 Excellent

Lee

Stayed 1 night in Mar 2024
Response from Carrie on Mar 23, 2024
Thank you for choosing to stay with us. We are so happy to see you enjoyed your stay!

10/10 Excellent

casuelo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carrie on Mar 1, 2024
Thank you for staying with us. We hope to see you again for any lodging needs you may have.

10/10 Excellent

Cassie

Travelled with partner
Liked: Amenities
Room very clean and staff very attentive
Stayed 2 nights in Feb 2024
Response from Carrie on Feb 20, 2024
Thank you for taking the time to share your experience with us. We hope to see you again for any future lodging needs you may have.

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay.
Stayed 1 night in Feb 2024
Response from Carrie on Feb 15, 2024
Thank you so much for taking the time to give us a review. We hope to see you again for any lodging needs you may have.

8/10 Good

Weston

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Carrie on Feb 12, 2024
Thank you for taking the time to give us a review. We appreciate your business. We hope to see you again for any future lodging you may need.

10/10 Excellent

Nancy

Stayed 1 night in Feb 2024
Response from Carrie on Mar 23, 2024
Thank you for choosing to stay with us and taking the time to give us a review. We hope to see you again for any lodging needs you may have.

10/10 Excellent

Brice

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Carrie on Feb 3, 2024
Thank you for taking the time to give us a review on your stay here at LaQuinta. We hope to see you in the future for any lodging needs you may have.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Carrie on Jan 22, 2024
Thank you for taking the time to give us a review. We hope to see you again in the future for any lodging needs you may have.

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Nothing fancy but a very nice motel for the price.
Stayed 1 night in Jan 2024
Response from Carrie on Jan 20, 2024
Thank you taking the time to share your experience. We truly hope to see you again for any lodging needs you may have.

4/10 Poor

Melissa

Travelled with family and small children
Disliked: Cleanliness
Well, the shampoo and conditioner bottles (which I rarely use but did this time) had barely anything in them. I believe they were used bottles. The complementary coffee was partially restocked. Hardly any channels on the tv (like 15). Not even a channel for kids. Luckily they had a netflix app so i could sign in or it would have been a long night for the kids.
Stayed 1 night in Dec 2023
Response from Carrie on Jan 20, 2024
Oh My I am truly sorry to hear you believe the shampoo and other amenities were used in your room and all of your other issues i will be personally be looking into all of this.

2/10 Terrible

Sherry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lady that check us in was rude the whole time we was there won't be going back anytime soon
Stayed 1 night in Dec 2023
Response from Carrie on Jan 2, 2024
I am so sorry. I will be investigating this and finding out what we need to do to make our guest comfortable with their stay.

4/10 Poor

James

Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Carrie on Jan 2, 2024
Thank yo for taking the time to give us a review. I would like to hear more about your stay.

4/10 Poor

Tim, Providence

Stayed 1 night in Dec 2023
Response from Carrie on Jan 20, 2024
Thank you for taking the time to give us a rating. I would love to hear more details about your stay if possible. I truly hope you would give us another try when needed and hopefully we can make your stay more enjoyable.

10/10 Excellent

Malea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is quite nice, and specifically why we picked this hotel. We will be back!
Stayed 1 night in Dec 2023
Response from Carrie on Dec 28, 2023
So happy to hear you enjoyed the pool area. We can't wait for you to come back to the hotel in the future. May your New Years be amazing!

6/10 Okay

Becky

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Carrie on Dec 28, 2023
Thank you for taking the to time to share your experience with us. We hope to see you again in the future.

8/10 Good

Sky

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carrie on Dec 19, 2023
Thank you for taking the time to give us a rating. We hope to see you again in the near future.

10/10 Excellent

Patricia

Stayed 1 night in Dec 2023
Response from Carrie on Dec 15, 2023
Thank you for your review. We hope to see you again in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carrie on Dec 8, 2023
Thank you so much for taking the time to give us a review. We hope to see you again.

10/10 Excellent

Janiece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2023
Response from Carrie on Dec 8, 2023
5 out of 5!! We thank you and are so happy you enjoyed your stay with us.

6/10 Okay

Craig

Stayed 1 night in Dec 2023
Response from Carrie on Dec 28, 2023
Thank you for taking the time to to give us a score. I do hope we can do better on your next visit with us!

10/10 Excellent

Marquita

Liked: Property conditions & facilities
Disliked: Staff & service
Front night desk lady very rude
Stayed 1 night in Dec 2023
Response from Carrie on Dec 8, 2023
I am so sorry the night clerk was rude to you. I can ensure you I will be addressing this with my staff.

10/10 Excellent

Tiffany

Travelled with partner
Liked: Staff & service, amenities
I liked the shower! It was nice they had a hot tub! Didnt like how dirty my floor was.
Stayed 2 nights in Nov 2023
Response from Carrie on Nov 30, 2023
I am so sorry to hear your floor was dirty. I will pass this information to the employees cleaning the rooms and supervisor, thank you for sharing your experience with us.

6/10 Okay

Susan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel not in great shape. Still seemed dirty/half ass updated-- cheap renovations to make it look better though it wasn't
Stayed 1 night in Nov 2023
Response from Carrie on Nov 30, 2023
I am so sorry you did not enjoy you stay with us. I will pass this information to the renovations project manager. I personally value all my guests opinions and will try our very best to do better.

8/10 Good

George

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was nice and clean and people were friendly and it was pet friendly
Stayed 1 night in Nov 2023
Response from Carrie on Nov 30, 2023
So Happy to hear you enjoyed your stay with us. We hope to see you again for any lodging needs you may have.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, within walking distance to two restaurants, close to the interstate.
Stayed 1 night in Nov 2023
Response from Carrie on Nov 30, 2023
Thank you for sharing our experience with us. We hope to see you again in the future.

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful and our room was cozy and clean.
Stayed 1 night in Nov 2023
Response from Carrie on Nov 27, 2023
Thank you so much for taking the time to give us a review. And we are so happy you enjoyed your stay. We hope to see you again in the future for any lodging needs you may have.

10/10 Excellent

jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, Quiet, really good breakfast!
Stayed 1 night in Nov 2023
Response from Carrie on Nov 27, 2023
We are so happy to see you enjoyed our breakfast. We hope to see you again in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Carrie on Nov 21, 2023
Thank you so much for taking the time to give us a review!! We hope to see you again in the future.

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
The room with the jet tub was very nice.
Stayed 1 night in Nov 2023
Response from Carrie on Nov 21, 2023
We are so happy you enjoyed the jetted tub. I personally hope we see you again.