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Reviews of Urban Travellers Hotel

3 out of 5
Urban Travellers Hotel
2867 P. Zamora Street, Pasay, Manila

Reviews

7.2

Good

Rating 10 - Excellent. 84 out of 346 reviews" "
Rating 8 - Good. 121 out of 346 reviews" "
Rating 6 - Okay. 74 out of 346 reviews" "
Rating 4 - Poor. 42 out of 346 reviews" "
Rating 2 - Terrible. 25 out of 346 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend for the price, Rooms are on the small side, pool is nice and food was good and reasonably priced, Mall in a couple of minutes walking distance, Good street food and a good location, Only thing that is a let down is luggage storage is for the day only of residence, so if you need to store luggage for a number of days while you travel and wish to use as a staging place to stay it’s not for you. 88 court yard hotel is much better bet and worth the extra cost.
Stayed 1 night in Apr 2024

6/10 Okay

William

Liked: Staff & service
Disliked: Property conditions & facilities
Dogs and horns
Stayed 1 night in Mar 2024

8/10 Good

Ricky

Stayed 1 night in Mar 2024

6/10 Okay

Marife, Rialto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Alvin

Stayed 2 nights in Mar 2024

6/10 Okay

RUBEN II

Travelled with partner
Bed is facing bathroom door and inconvenience when going out because you have to leave the key to the frontdesk.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The Center of everything, MRT and LRT, Edsa is right there in the corner, MOA not too far, air port not too far, and swimming pool on the roof. INSANE DEAL

2/10 Terrible

Emelita

Stayed 1 night in Jan 2024

8/10 Good

Loida

Liked: Cleanliness, staff & service
Like - I like hotel staff, they’re friendly, and front desk staff have an elegant uniform. Security guards are considerate too. The room we were in, was a family room, so I gave 4 star on the space and cleanliness. The swimming pool, it looks nice but unfortunately we didn’t use it. The free breakfast - consist of fried rice, 2 longganisa and 1 fried egg, it’s good. But pandemic style, it’s packed and delivered to your room. Dislike- The hotel restaurant. They have menu but it takes an hour and half before your orders arrives, I don’t know if it’s from another floor of hotel? Or came from another building. The food does not taste good, especially the fried rice. I only appreciated the calamares. The hotel restaurant, they don’t inform the diners or guests that they can singalong or karaoke with a fee of 3 songs. It would have been nice to know rather than looking bored until you lost the appetite to eat waiting for your order and feeling you’re being forced to listen to restaurant staff singing. Suggestion - the slippers in the hotel rooms, we didn’t know that it is not complimentary. If you take it home you have to pay them. With the bacteria and viruses going around us, please include the slippers in your hotel rate.
Stayed 1 night in Jan 2024

8/10 Good

Chanda, Aylesbury

Liked: Cleanliness, staff & service, property conditions & facilities
It’s accessible to MRT/LRT station ..walkable to MOA ..
Stayed 2 nights in Jan 2024

4/10 Poor

Jan

Disliked: Cleanliness, property conditions & facilities
Ooo
Stayed 3 nights in Jan 2024

10/10 Excellent

Michele

Stayed 1 night in Jan 2024

10/10 Excellent

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giod
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

2/10 Terrible

edgardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Woke up twice to move our car because someone was leaving and my vehicle was parked in front of it.
Stayed 1 night in Dec 2023

2/10 Terrible

jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2023

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Silverio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Abegail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay and close to everything
Stayed 2 nights in Dec 2023

4/10 Poor

Herminio

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Tyrone

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
See earlier review. Close to airport; LRT station; Robinsons mini shopping/food court. Service Car availability a plus. Slight-moderate infestation. Pool was closed. Restaurant dinner only.
Stayed 1 night in Nov 2023

6/10 Okay

Tyrone

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Good location: Mini-Robinson's Shopping/food plaza on corner main intersection; 1-block to LRT station; close to airport. Hotel Service Car availability a plus. Cleanliness: F-Good-Fair, but oddly numerous roaches. Overbearingly strict on check in/out times; so, plan accordingly. Restaurant: Morning rm svc box breakfast; Dinner menu options comparable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Laarni

Stayed 1 night in Nov 2023

8/10 Good

Lulette

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

DEEPENDER, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been traveling for 20 years I have Been to 52 COUNTRIES This Property surprised me .. Pasay is a very criwded part of Manila. But other than that .... This HOTEL Surprised me pleasantly Apart from Nice Comfy Rooms Clean bathroom Its LOCATION is Ideal ots Rt Bextvto Robinson MALL ..the Nall has Everything you would need it hass nice restaurants on the orger side of hotel . The HOTEL has Everything... you would need ..to RELAX on a VOCATION. Swimming pool Movie Nights Top Floor they have a AMAZING Terrace VIEW....Resto-BAR with Happy Hours Beers Its Great VALUE for Money The STAFF waa Friendly & Very Helpful I enjoyed mybstay and i would Recommend it to Everyone & All My Friends coming from America
Stayed 4 nights in Oct 2023

8/10 Good

Xenia

Stayed 1 night in Oct 2023

10/10 Excellent

Marivic, Ottawa

Stayed 1 night in Oct 2023

4/10 Poor

Rodelio

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth a 3 star
Stayed 2 nights in Oct 2023

6/10 Okay

Cecilia

Liked: Cleanliness, staff & service
Convenient location to malls and transportation, very professional staff. Although room outdated and dull, requested quiet room. Very quiet indeed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Madelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price fairly and the facility is clean.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sherina Joyce, Oxnard

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
place has cockroaches, very dirty, also i hate the fact that i have to give up my room key everytime i step out of the building, its very odd specially i have all my belongings in the room, but so far i did not loose any item. this was a last minute booking, i wished i search more about the place, would not recommend to anyone. this place is trash.
Stayed 2 nights in Aug 2023

2/10 Terrible

Fredieroy

Disliked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Thomas

Disliked: Cleanliness
We found multiple bugs in each room. The area outside the hotel was terrible.
Stayed 2 nights in Jul 2023

8/10 Good

myron

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable, food was very good. Service was great, they got us transportation to airport. And very good time. All staff was very, very courteous. Enjoyed the stay there. Very good eateries at right across the street. It was very important that I got to the airport on time. And they were able to do so at 4 AM in the morning. Shuttle within 2 minutes. service was ready to.go
Stayed 1 night in Jul 2023

4/10 Poor

M

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Toilet seat broken upon check in small roaches seen in room , hotel located in narrow unsafe alley
Stayed 2 nights in Jul 2023

8/10 Good

TAMER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but strategically located. Property is rather old but the staff are so friendly and helpful. The front desk is on 24 hours, which is super nice and convenient.
Stayed 2 nights in Jul 2023

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Rholanie Yfrel

Disliked: Cleanliness, staff & service
I booked this hotel for my friends to stay and it was a horrible experience for them. My girl friend woke up bitten by something and she told the staff about it but they didn’t believe her and looked at her funny. There were BED BUGS and MOSQUITOES in the room! They told the staff about it and they acted as if my friends brought it there. After seeing videos that they took, the staff finally moved them to a different room which was smaller than what was booked and still had mosquitoes. The area outside the hotel is kind of dangerous so they were careful with their belongings.
Stayed 2 nights in May 2023

10/10 Excellent

Gerald Randolph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Jonathan

Stayed 1 night in Jun 2023

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities
If you are thinking of staying here, dont. The room is terrible with inadequate and dirty bed linen and the property is in a very difficult position. We had to drag our luggage hundred meters in and out of another building just to get there
Stayed 1 night in May 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
I was only there for one night. I only slept in the bed and utilized the room service. The food was good. I ordered the Kare Kare with white rice and a coke. It did not disappoint for a affordable price. The bed was comfortable enough to sleep and there was very little noise other than the aircondition unit.
Stayed 1 night in May 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay for the price. When I arrived the internet wasn’t working near my room, but the hotel staff offered to move me to another room. The following morning the internet was working great. The taxi drivers seem unfamiliar with the hotel name, but Maps will take you right to the place. I would stay at this place again.
Stayed 1 night in May 2023

10/10 Excellent

Noe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly accessible to all transportation and it is located near of the main street restaurant and convenience store i will definitely going back here to stay
Stayed 1 night in May 2023

10/10 Excellent

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very-good staff salamat!
Stayed 16 nights in Apr 2023

4/10 Poor

Joyci

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The neighbor is scary, the room has no electrical outlet! The narrow and sigsag hallway is smelly. The place is no good! Except the staffs are nice!
Stayed 1 night in May 2023

2/10 Terrible

Imelda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Benjamin

Stayed 1 night in Apr 2023