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Reviews of Executive Hotel

3 out of 5
Executive Hotel
1630 A Mabini St Malate, Manila, Manila

Reviews

7.2

Good

Rating 10 - Excellent. 152 out of 845 reviews" "
Rating 8 - Good. 339 out of 845 reviews" "
Rating 6 - Okay. 235 out of 845 reviews" "
Rating 4 - Poor. 82 out of 845 reviews" "
Rating 2 - Terrible. 37 out of 845 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like this hotel its my third time to stay here.very convenient in everything.the staff are very friendly and approchable.
Stayed 5 nights in Mar 2024

10/10 Excellent

Luisa

Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
Service is good and professional.
Stayed 6 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this property prior to COVID when they were just starting the renovations. I think they did a good job on the renovations, modern and up to date. tried other Hotels in the area that cost less...mistake. For the price of this Hotel...great value. Excellent staff.
Stayed 13 nights in Nov 2023

8/10 Good

Vina

Stayed 2 nights in Oct 2023

8/10 Good

Vina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are respectful and service were excellent. There has no television service for two days out of 3 days stays. Food menu were outdated.
Stayed 1 night in Oct 2023

8/10 Good

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every Was good
Stayed 1 night in Sep 2023

10/10 Excellent

tadatsugu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst 3 star hotel
Room- smells smoke even after they spray Parking, you need to park on the other hotel. Need to argue with the security to get a parking inside, otherwise they'll put you on the street. Next time, if it's a 3 star hotel or higher, the "no parking" Condition MUST BE on Top of all information. Don't say blah blah blah and put on the end that there's no parking on site. People are expensive a 3 star hotel to have a parking.
Stayed 1 night in Jun 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a nice, comfortable, staff are very nice BUT the Wi-Fi is TERRIBLE. They have disclaimers in the elevators that blame the Internet Service Provider. Well its time to change your ISP. No excuse! I previously stayed at the hotel next to them and there was nothing wrong with the Wi-Fi there. If you have to work from the hotel you will have problems. If you don't need Wi-Fi then definitely stay here.
Stayed 7 nights in May 2023

6/10 Okay

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Upon arrival found out there was not hot water except for the shower. It had been off since April and I arrived in May
Stayed 2 nights in Apr 2023

8/10 Good

Dongho

Liked: Cleanliness, staff & service, room comfort
Need new refrigerator. Need more hangers. Too weak mobile phone signal.
Stayed 5 nights in Jan 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

6/10 Okay

Apolinar

Liked: Cleanliness, staff & service
No facial tissue or facial towels. Breakfast was limited to a selection. I could have stayed in a better place for what I payed.
Stayed 6 nights in Dec 2022

10/10 Excellent

Clifton

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean ,very quiet
Stayed 3 nights in Mar 2022

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I find comfort during my stay in the hotel knowing that i was alone! Will probably go back again!🙏🙏🙏
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

2/10 Terrible

Gracita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroaches
Stayed 6 nights in Dec 2021

8/10 Good

Hussein Al

Liked: Cleanliness, staff & service, property conditions & facilities
Not compared with abu dhabi hotels,
Stayed 5 nights in Dec 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pace To Stay
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and security were very friendly and made for a great stay. Only complaint would be that they can be a little nitpicky about certain things. Ex: at check out giving me a hard time about a teaspoon and dental glass missing, which was likely picked up by housekeeping. Aside from that, a very enjoyable experience.
Stayed 18 nights in Dec 2019

4/10 Poor

frequent flyer

Disliked: Staff & service, room comfort
Be warned
The place is super smokey everywhere your room, the hallways, its heavy. Water in shower is luke warm at best and we like a hot shower. The room we had had no view just pipes and brick walls. The location and size of the room are fine and the place seems safe but the only thing we liked were the housekeeping workers and the location. When we first got there we had booked for a week and wanted our money back or to pay for just one day but they refused any changes. Internet is spotty and super slow at times.
Stayed 5 nights in Dec 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Stayed 1 night in Dec 2019

10/10 Excellent

jongho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom had black mold, and the bed was extremely hard on my hips and shoulders.
Stayed 4 nights in Dec 2019

8/10 Good

Joe, New Jersey usa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping and going back to airports
Stayed 1 night in Oct 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Malate.
Stayed 4 nights in Aug 2019
Response from Marie on Sep 24, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice place
Stayed 1 night in Aug 2019
Response from Marie on Sep 1, 2019
We’re glad that you enjoyed your stay with us here at Executive Hotel Manila. We hope to see you soon and let us know when you’re coming so we can reserve a room for you. Again thank you and Have a wonderful day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first choice hotel every time in Manila. The staff is top notch. They speak great English and are customer service oriented. I had a late night flight my last day and they gave me a late checkout time of 6pm for what I feel is a reasonable price. They stored my luggage for no charge during a 2-day side trip. Location is great with laundry, money changers and a 7-11 all next door. A shopping mall and restaurants are a 3 minute walk away. The hotel is not 5 star but the service is. What they do, they do well. I’ll stay here again.
Stayed 1 night in Jul 2019
Response from Marie on Aug 3, 2019
Dear Ma’am/ Sir, Thank you for staying with us again. We appreciate your loyalty and your continue trusting in our hotel. Rest assured that we will do everything it takes to make us deserving in your loyalty.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here many times. This time, as always, the staff speaks great English and ensure everything is in order. They’re always willing to help with directions, advice, and ride services. Security is helpful and takes their work seriously. I rate amenities as average because no room extras are provided, but the basics are in great condition. Location is awesome. Robinson Mall with great restaurants is a 3 minute walk. Laundry and money changer are next door. Decent casino is across the street. I’ll stay here again.
Stayed 1 night in Jul 2019
Response from Marie on Jul 30, 2019
Dear Ma’am/ Sir, Thank you for staying with us again. We appreciate your loyalty and your continue trusting in our hotel. Rest assured that we will do everything it takes to make us deserving in your loyalty.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from mitch on Jul 21, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Jessa on Jul 10, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, very clean. Great staff. The room had only 2-prong electrical outlets so you will need an adaptor to charge a laptop. Laundry service is way too expensive...cheaper to buy new underwear and socks. The location is good in that it is close to Robinson's and various restaurants, but bad in that it is in the middle of a red light district. The effect of that is lots of prostitutes hanging around and lots of drunk Chinese guys making moves on your wife because they think she's a prostitute too. Other than that, it's a fine hotel.
Stayed 5 nights in Jun 2019
Response from Jessa on Jul 4, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on excellent location it’s situated close to Robinson shopping mall and lots bars near bay Some of the staff can speak broken English you have to make sure they understand your request sometimes they shake their head making you think they did understand but in many aspects they had no idea what you been talking about
Stayed 2 nights in Jun 2019
Response from Jessa on Jun 26, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. we will forward your concern to our specific department regarding with your feedback with the staffs. But we’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. In house restaurant had good prices and food.
Stayed 13 nights in May 2019
Response from Mitch on May 26, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best room for the Value
In my opinion, the Plaza Hotel is the best hotel for the money in Malate. The rooms are very clean and well kept. All of the rooms have been recently renovated.
Stayed 2 nights in Apr 2019
Response from Mitch on May 8, 2019
Dear Mam/Sir, We’re glad that you enjoyed your stay with us here at Executive Hotel Manila. We hope to see you soon and let us know when you’re coming so we can reserve a room for you. Again thank you and Have a wonderful day!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and modern and well lite. Very well maintained and very good bargain for the price. Convenient location
Stayed 2 nights in Apr 2019
Response from Mitch on May 5, 2019
Dear Mam/Sir, Good day! We’re glad that you enjoyed your stay with us here at Executive Hotel Manila. We hope to see you soon and let us know when you’re coming so we can reserve a room for you. Again thank you and Have a wonderful day!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in malate
All was good, had a minor issue with the aircon not working properly and called downstairs and within a few minutes someone showed up and swapped it out and I was back in business within 15 min.. the staff were all pleasant as usual, a decent hotel for sure.
Stayed 1 night in Apr 2019
Response from Mitch on May 1, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

6/10 Okay

nake

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2019
Response from Jessa on Apr 24, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious. Security is tight which is great. The only thing I want to ask to improve is to issue 2 door keys, it's kinda hard for the guest. But security wise, it's good.
Stayed 3 nights in Mar 2019
Response from Cristine on Apr 12, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Jessa on Apr 1, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

4/10 Poor

Tino, US

Business traveller
Disliked: Staff & service
They gave me a smoking room when I requested for a non smoking. They didnt want to change my 20 dollars for taxi, they said cause I already checked out and was their company policy. But i said it didnt say that on your currency board, but i was told cause it was only 20usd is the reason. They wanted a currency that was 50usd or more. I have been a regular customer and used this hotel alot.,but now I have told my staff to book me to another hotel.in the future travels.
Stayed 1 night in Feb 2019
Response from Mitch on Feb 13, 2019
Dear Sir/Mam, Good day! On behalf of Executive Hotel Manila, we would like to offer our sincerest apologies for the inconvenience that you experience during your stay with us. We will forward your concern to our management to prevent/ avoid the issue you experience. Thank you and hope to see you again soon.

6/10 Okay

david

Liked: Staff & service
Convenient
you get what you pay for
Stayed 3 nights in Jan 2019
Response from Mitch on Jan 15, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon. :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location. Plenty of night life and restaurants. Walking distance to robinsons mall. Convenient location to intramuros and airport.
Stayed 3 nights in Dec 2018
Response from Jessa on Jan 9, 2019
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2018
Response from Xanthe on Dec 20, 2018
Dear Mam/Sir, We’re glad that you enjoyed your stay with us here at Executive Hotel Manila. We hope to see you soon and let us know when you’re coming so we can reserve a room for you. Again thank you and Have a wonderful day!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Malate
Stayed here for one night while passing through. Been here a couple times in the past. The hotel rooms are being updated which is nice. The beds are more comfortable now... A decent hotel in an area that is good for some nightlife and easy to meet a friend for the evening.
Stayed 1 night in Dec 2018
Response from Xanthe on Dec 16, 2018
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

6/10 Okay

Verified traveller

basic room, small TV
room on street side very noisy...
Stayed 1 night in Nov 2018
Response from Mitch on Nov 12, 2018
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Jess on Oct 24, 2018
Dear Ma’am/ Sir, Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. See you soon.