Outdoor pool, open 7:00 AM to 9:00 PM, cabanas (surcharge), sun loungers

Reviews of Solaire Resort Entertainment City

5 out of 5
Solaire Resort Entertainment City
1 Asean Avenue, Parañaque, Manila

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1006 reviews" "
Rating 8 - Good. 222 out of 1006 reviews" "
Rating 6 - Okay. 51 out of 1006 reviews" "
Rating 4 - Poor. 20 out of 1006 reviews" "
Rating 2 - Terrible. 20 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Merlito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great experience at Solaire, great dining, gambling and of course our room, everything about Solaire were outstanding , this will be our destination every time we’re in Manila, my only concern was that the they let a lot of not properly dressed patrons coming to the Casino, no collared shirts, slippers and too many annoying bystanders smoking and watch you gamble, Solaire needs to uphold their Standards.
Stayed 3 nights in Mar 2024
Response from Christine on Mar 27, 2024
Dear Mr. Manabat,On behalf of the entire team, I would like to extend our heartfelt gratitude for choosing to stay with us. We trust that you had a pleasant and comfortable stay, and we hope that our attentive service and accommodation met your expectations. Nevertheless, we have taken note of your feedback about the bystanders and improper clothing attires you have observed around the Casino. Rest assured that we are going to investigate and will look for ways to improve these areas as you only deserve the best Solaire luxury experience every time. Again, thank you for your feedback. We look forward to seeing you again soon!Christine - Sky Tower Front Office Asst. Manager

10/10 Excellent

Fernando, pittsburg

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 2 nights in Mar 2024
Response from Solaire Resort on Mar 25, 2024
Dear Mr Fernando, Thank you so much for taking the time to leave us a good review. We are delighted to hear that you enjoyed your stay with us and that we were able to exceed your expectations. We look forward to welcoming you back soon for another memorable stay. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

6/10 Okay

Jesus

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
My girlfriend and I arrived at the hotel, the staff was attentive and got our bags at the front of the hotel. It was convenient, but the pool was far from the bay building, took us in an elevator which it looked a bit sketchy to ride back and forth, no stairs, but overall walk all the way from our room to the pool area. The foods and beverages were good, but the breakfast buffet staff was not attentive to our needs much, just come and go. The room was average with the bay view, but not worth the high cost of staying there, looked average with the quality. Overall, it was average rated hotel, even though it looked extravagant, the quality for the room is not highly expected. v:
Stayed 2 nights in Mar 2024
Response from Solaire Resort on Mar 24, 2024
Dear Mr Jesus, We sincerely apologize for the shortcomings you experienced during your stay at our hotel. It deeply concerns us that our pool location and elevator conditions did not meet your expectations, and we understand the inconvenience this may have caused. Additionally, we regret that our breakfast buffet staff did not provide the level of attentiveness you deserve; please rest assured that we will address this issue internally to ensure improved service moving forward.Regarding the room quality and value for the cost, we apologize that it did not meet your expectations. We strive to provide exceptional accommodations, and we regret that we fell short in this regard during your visit. Your feedback is invaluable to us, and we will take it into careful consideration as we continuously strive to enhance our guests' experiences.We appreciate you bringing these matters to our attention, and we sincerely apologize for any disappointment or inconvenience you encountered. Should you decide to stay with us again in the future, we hope for the opportunity to exceed your expectations and restore your confidence in our hotel. If there is anything further we can do to address your concerns, please do not hesitate to reach out. Thank you for your feedback, and we hope to have the chance to welcome you back for a more enjoyable experience.Sincerely, Margaret LumanogManager, Sky Tower Front Office

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean with excellent customer service. Stayed in Sky King Suite and very plush but would have preferred whirlpool bath
Stayed 2 nights in Mar 2024
Response from Solaire Resort on Mar 19, 2024
Dear Mr Richard, Thank you for taking the time to share your positive experience with us! We're delighted that you enjoyed your stay. Your feedback means the world to us and we can't wait to host you again in the future! Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Giana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Solaire Resort on Mar 10, 2024
Dear Ms Giana, Thank you for a stellar rating! We are glad to hear that you had a great experience during your stay. We hope to have the pleasure of welcoming you back soon for another memorable stay. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

8/10 Good

Doras

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spa
Stayed 1 night in Mar 2024
Response from Solaire Resort on Mar 9, 2024
Dear Doras, We're overjoyed to hear that you had a fantastic time at our hotel. Thank you for sharing your positive experience with us. We look forward to serving you again soon. Sincerely Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Lucille

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice pool and server Henry was excellent
Stayed 1 night in Mar 2024
Response from Solaire Resort on Mar 5, 2024
Dear Ms Lucille, Your detailed feedback not only encourages us but also helps other travelers make informed decisions when choosing accommodations. We are grateful for your time and effort in sharing your positive experience with the world.We genuinely value your patronage and look forward to welcoming you back to Solaire Resort in the near future.Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff assistance Henry from pool area thank you
Stayed 1 night in Mar 2024
Response from Solaire Resort on Mar 4, 2024
Dear Lucille, Reflecting on your recent stay with us, we couldn't help but notice the positive energy you brought to our establishment. Your presence was a delight, and it's clear that you made a lasting impression on our team. Thank you for choosing to stay with us and for the positive impact you had on our atmosphere. We hope to hope to welcome you back soon for another memorable experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Ruth, Santee

Stayed 2 nights in Feb 2024
Response from Solaire Resort on Mar 24, 2024
Dear Ms Ruth, Thank you for staying with us and we hope you've had a wonderful experience. Your rating is invaluable to us and its strive us for excellence everyday. We can't wait to welcome you back for another memorable stay! Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Lalaine, hayward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Solaire Resort on Mar 5, 2024
Dear Ms Lalaine, It brings us immense joy to know that your experience at Solaire Resort exceeded your expectations. Providing exceptional service and creating memorable experiences for our guests is at the core of everything we do, and your feedback reaffirms that we are on the right path. Once again, thank you for choosing Solaire Resort. Your satisfaction is our utmost priority, and we are honored to have had the opportunity to host you.Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Delilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice. Staff are helpful and easy to request something in the room. Enjoyed our stay!!
Stayed 2 nights in Feb 2024
Response from Solaire Resort on Mar 3, 2024
Dear Delilah, Thank you very much for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Solaire Resort. Your kind words mean a lot to our team and we are delighted that we are able to meet your expectations. We look forward to welcoming you back for another memorable experience in the future. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Donnie, Wichita

Travelled with partner
Liked: Amenities
The decoration
Stayed 2 nights in Feb 2024
Response from Solaire Resort on Mar 2, 2024
Dear Donnie, Your stay with us was truly appreciated! We're grateful for the opportunity to serve you and hope your time here was exceptional. We hope that your experience was memorable, and we eagerly await the chance to welcome you back. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, property conditions & facilities
I like tge property’s luxury feel, also their buffet breakfast and mostly their casino. Slot games are so much fun
Stayed 2 nights in Feb 2024
Response from Solaire Resort on Feb 27, 2024
Dear Ms Verna, Your kind words truly warmed our hearts and reaffirmed our commitment to providing exceptional service to all guests. We are incredibly grateful for your support, and we are happy to know that you enjoyed your stay with us. Thank you once again for choosing to stay at Solaire Resort and for taking time to share your experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff was great
Stayed 2 nights in Feb 2024
Response from Solaire Resort on Feb 25, 2024
Dear Mr Shaun, It was truly a pleasure to have you as our guest and we are delighted to know that your experience with us met your expectations. Your feedback not only encourages us to continue delivering the highest standards of hospitality but also helps us identify areas where we can further improve. We are incredibly grateful for your support and we look forward to welcoming you back in the near future here at Solaire Resort. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Solaire Resort on Feb 26, 2024
Dear Ms Wendy, Your rating holds immense value to us and serves as a testament to the unwavering commitment of our entire team to deliver exceptional hospitality experiences. This fuels our motivation to continuously elevate our standards of service. We are deeply appreciative of your support and look forward to the pleasure of hosting you again. Sincerely, Margaret LumanogManager, Sky Tower Front Office

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 2 other top rated hotels in Manila and 1 in Boracay, and this was by far the best. The pool deck is beautiful, lots of restaurants and shops, casino, friendly professional staff. The colorful water fountains and scenic view of downtown from our room topped off a great stay. We will be back.
Stayed 1 night in Feb 2024
Response from Solaire Resort on Feb 24, 2024
Dear Mr Mark, Thank you so much for the positive comments. We highly appreciate your support and we are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We will really look forward to your next visit. Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and extremely professional. I would definitely recommend this Resort.
Stayed 4 nights in Feb 2024
Response from Solaire Resort on Feb 21, 2024
Dear Mr Michael, Thank you so much for the positive comments. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us. Sincerely,Grace De JoyaSky Tower Front Office - Asst Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Solaire Resort on Feb 14, 2024
Dear Mr Christopher, I would like to extend our deepest gratitude for taking the time to rate your recent stay with us. This is truly rewarding to that we were able to make your stay memorable. We strive to create a home away from home for our guests and this reaffirms that we are on the right track. We sincerely appreciate your patronage and support. Thank you. Sincerely, Margaret LumanogManager, Sky Tower Front Office

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2024
Response from Solaire Resort on Feb 12, 2024
Dear Mr Chris, Your heartwarming comments have truly made our day! We are delighted to hear that you enjoyed your stay with us. Your feedback motivates us to continue delivering exceptional service to all our guests. Thank you once again for your generous review. We eagerly anticipate the opportunity to welcome you back for another fantastic stay!Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Norjin Mercado

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole place specially the casino has a good ventilation. I just hope public spaces should be a smoke free zone
Stayed 6 nights in Jan 2024
Response from Solaire Resort on Feb 7, 2024
Dear Ms Mercado, Thank you for your feedback. We truly value your concern for our guests' comfort and well-being. With regards to the ventilation of our public spaces, we are continuously exploring ways to enhance the overall experience for all patrons as we strive to create a welcoming environment for everyone. We appreciate your valuable input and look forward to welcoming you back soon. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Victor, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Solaire Resort on Feb 6, 2024
Dear Mr Victor, We wanted to take a moment to extend our sincerest appreciation for choosing to stay with us at Solaire Resort. Your satisfaction is our utmost priority and we hope your time with us is filled with comfort and delight. We look forward to the pleasure of welcoming you back for another unforgettable experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Virgil, Yelm

Liked: Cleanliness, staff & service, amenities
Very helpful staff and good customer support.
Response from Solaire Resort on Jan 25, 2024
Dear Mr Virgil,Thank you so much for the perfect rating. We really appreciate your stay and sharing the word about us. We are happy to know that we've been helpful to you during your stay. Please know that we will continue to strive and maintain good customer support. We look forward to hosting you soon! Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Solaire Resort on Jan 23, 2024
Dear Mr Ricardo,Thank you for taking the time to rate our hotel with a perfect score. We're thrilled to hear that you enjoyed your stay with us and that we met your expectations as usual. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Sincerely,Grace De JoyaSky Tower - Asst Front Office Manager

10/10 Excellent

ARNOLD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Solaire Resort on Jan 23, 2024
Dear Sir Arnold, Thank you sincerely for taking the time to provide us with your positive rating following your recent stay at Solaire Resort. We are thrilled to hear that your experience met our expectations. We appreciate your choice in staying with us and hope to have a pleasure of welcoming you back for another delightful experience in the future. Regards, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Gary, Bacoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad experience was Red Lantern. Everything else was great. Red lantern staff needs more training about menu items and giving options if they are full
Stayed 2 nights in Jan 2024
Response from Solaire Resort on Jan 22, 2024
Dear Mr Gary, I sincerely apologized for the less than ideal dining experience you encountered during your recent stay at Solaire Resort. Your feedback is crucial to us and we want to assure you that we take your concerns seriously. Your satisfaction is of utmost importance to us and we appreciate your patience and understanding. We apologize for falling short of your expectations. We value your patronage and we hope for an opportunity to serve you better in the future. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Nathan

Stayed 1 night in Jan 2024
Response from Solaire Resort on Jan 20, 2024
Dear Mr Nathan,I appreciate your positive rating on our hotel. We do take pride in catering to our guests’ needs the best way we can. We do hope to be of service to you once again when you visit Manila.Sincerely,Grace De JoyaSky Tower Front Office - Asst Manager

10/10 Excellent

John

Stayed 2 nights in Jan 2024
Response from Solaire Resort on Feb 12, 2024
Dear Mr John, We are absolutely thrilled to receive your glowing rating! This serves as a tremendous source of motivation for our team. It was our pleasure to ensure your stay was memorable and comfortable. Thank you very much and we look forward to welcoming you back for another exceptional stay in the future. Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Lyren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Solaire Resort on Jan 20, 2024
Dear Lyren,Thank you for your positive rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Please do not hesitate to reach us if there is anything we can help you with.Sincerely,Grace De JoyaSky Tower Front Office - Asst Manager

10/10 Excellent

Aurelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Solaire Resort on Jan 20, 2024
Dear Ms Aurelia, Thank you for taking a moment to share your rating for Solaire Resort. We’re glad to know that you were pleased with our property and services. We hope you’ll visit us again soon and hoping to be able to personally welcome you as well. Sincerely,Grace De JoyaSky Tower Front Office - Asst Manager

10/10 Excellent

Elizabeth, San Francisco

Stayed 4 nights in Jan 2024
Response from Solaire Resort on Feb 6, 2024
Dear Ms Elizabeth, We wanted to take a moment to express our sincere appreciation for choosing to stay with us at Solaire Resort. We hope that your experience was nothing short of exceptional. Thank you for allowing us the opportunity to serve you and we look forward to welcoming you back soon. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

GRACELYN, TORRANCE

Stayed 1 night in Jan 2024
Response from Solaire Resort on Jan 14, 2024
Dear Ms Gracelyn, Your recent stay at Solaire Resort brought us immense joy. Your choice to make our hotel a part of your journey is deeply appreciated. We trust that your time with us was filled with comfort and memorable moments. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Solaire Resort on Jan 13, 2024
Dear Mr Ricardo, Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again this year.Hoping to personally welcome you on your next stay. Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the bay view room. Room was clean and very spacious. Staff was very friendly and helpful.
Stayed 3 nights in Dec 2023
Response from Solaire Resort on Jan 13, 2024
Dear Mr Anthony, Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better. We are hoping to have you back in the near future. Sincerely,Asst Manager - Sky Tower Front Office

8/10 Good

VIRGINIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Solaire Resort on Jan 13, 2024
Dear Ms Virginia, Thank you so much for your rating. We are glad to be of service to you and somehow won your trust. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff & very clean
Stayed 1 night in Dec 2023
Response from Solaire Resort on Dec 28, 2023
Dear Mr Gerald, We sincerely appreciate your choice to stay with us. We are grateful for the opportunity to serve you and we hope that your time with us was pleasant. We look forward to welcoming you back for another delightful experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Solaire Resort on Dec 22, 2023
Dear Ms Evelyn,We appreciate your perfect rating to us. It means so much to us knowing that you had a great time. Thank you for giving us the opportunity to be of service to you during your staycation in Solaire. We are looking forward to welcoming you back in our property. Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Solaire Resort on Dec 20, 2023
Dear Kevin, Your appreciation for our services do not go unnoticed. It was our pleasure to have you as our guest, and we sincerely hope your stay was comfortable and enjoyable. Once again, thank you for choosing Solaire Resort. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Jean

Liked: Cleanliness, staff & service
Everything was fantastic.
Stayed 2 nights in Dec 2023
Response from Solaire Resort on Dec 28, 2023
Dear Ms Jean, It was truly a pleasure to have you as our guest. We hope that you felt the genuine hospitality we strive to provide. Thank you again for allowing us to be part of your journey. We eagerly anticipate the opportunity to welcome you back for another wonderful experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Gregory

Stayed 1 night in Dec 2023
Response from Solaire Resort on Dec 20, 2023
Dear Gregory, Your presence brightened our establishment, and we hope your experience exceeded your expectations. We look forward to the opportunity to welcome you back for another delightful stay. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Gary, Bacoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Housekeeping attendant, front desk and manager at fresh were amazing. Very friendly and helpful
Stayed 2 nights in Dec 2023
Response from Solaire Resort on Dec 18, 2023
Dear Mr Gary, Thank you for choosing to stay with us. It was our pleasure to host you, and we hope your time with us is enjoyable. Your presence is valued, and we look forward to welcoming you back in the future. Sincerely, Margaret Lumanog Manager, SkyTower Front Office

10/10 Excellent

Catherine

Stayed 1 night in Dec 2023
Response from Solaire Resort on Jan 6, 2024
Dear Ms Catherine, Your visit has been a pleasure, and we hope your time with us was filled with comfort and enjoyment. Thank you for being our valued guest and we eagerly await the opportunity to host you again for another delightful experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Nicolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Solaire Resort on Feb 6, 2024
Dear Mr Nicolo, Your stay with us at Solaire Resort truly elevated our hospitality experience. We extend our heartfelt gratitude for choosing our establishment for your accommodation needs. Your presence enriched our hotel, and we are grateful for the opportunity to have served you. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Solaire Resort on Dec 15, 2023
Dear Leo, We strive to make the experience at Solaire Resort Entertainment City one you will remember forever. We assume that you had a great time with us during your recent stay. Thank you for rating us and we'll ensure to work harder to consistently get good ratings. Looking forward on your next stay with us. Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office

10/10 Excellent

Maria Elizabeth, Lachine

Stayed 2 nights in Dec 2023
Response from Solaire Resort on Jan 2, 2024
Dear Ms Maria Elizabeth, Thank you for gracing us with your presence at Solaire Resort. We hope your experience was comfortable, enjoyable and met your expectations. Your satisfaction is paramount, and we are delighted to have had the opportunity to host you. We look forward to welcoming you back for another memorable stay. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! This is the place to stay while in Manila. Welcoming atmosphere from the friendly and helpful staff. The breakfast is very appetizing with many choices. I will definitely stay here again.
Stayed 1 night in Nov 2023
Response from Solaire Resort on Dec 15, 2023
Dear Justin, Thank you for staying with us. I hope we achieved our goal of making your stay memorable by providing you an outstanding service.We are happy to know that you liked our breakfast menu. We will ensure to consistently make you happy on your next visit. Looking forward to welcoming you again soon.Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office

10/10 Excellent

Steve

Stayed 7 nights in Nov 2023
Response from Solaire Resort on Dec 16, 2023
Dear Mr Steve, It was our pleasure to host you, and we hope your experience was nothing short of exceptional. Your presence added to the warmth of our hospitality, and we appreciate your trust in us. We look forward to welcoming you back to Solaire in the future. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

6/10 Okay

Christine Marie

Liked: Cleanliness, staff & service
Overall the hotel was good except that the smell of the cigarettes were really bad. We couldn’t stand staying there for so long
Response from Solaire Resort on Dec 4, 2023
Dear Ms Christine Marie, We value your input and hope to have the opportunity to better serve you in the future. We continuously aim to deliver a high-quality of experience, and it seems we have fallen short during your visit. We will make sure to communicate your feedback to our team for improvement purposes.Thank you. Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fantastic, nice amenities
Stayed 1 night in Nov 2023
Response from Solaire Resort on Nov 24, 2023
Dear Mr Ernesto, We extend our sincerest gratitude for choosing to stay with us. Your presence added a special touch to our establishment, and we are truly honored to have had the opportunity to host you. Thank you for your trust in us. We look forward to welcoming you back to Solaire Resort Entertainment City in the future where we will strive to make your stay memorable. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

10/10 Excellent

princess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay at Solaire
Stayed 1 night in Nov 2023
Response from Solaire Resort on Nov 22, 2023
Dear Ms Princess, It is our pleasure to have you here in Solaire. We are happy to know that you loved your time with us. We are hoping to become a part of your memorable staycations once again in the near future. Sincerely,Grace De JoyaSky Tower Front Office - Assistant Manager

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and superb staff!
Stayed 1 night in Nov 2023
Response from Solaire Resort on Nov 21, 2023
Dear Mr Simon, We would like to express our gratitude for the perfect rating you have given us. We are thrilled to hear that you had a wonderful experience during your stay. Your positive feedback motivates our team to continue delivering exceptional service. We cant wait to host you again, ensuring each visit is memorable as the last. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office