Reception

Reviews of Rosas Garden Hotel

3 out of 5
Rosas Garden Hotel
1140 MH Del Pilar St., Ermita, Manila, Manila

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 99 reviews" "
Rating 8 - Good. 41 out of 99 reviews" "
Rating 6 - Okay. 22 out of 99 reviews" "
Rating 4 - Poor. 11 out of 99 reviews" "
Rating 2 - Terrible. 6 out of 99 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Marie on Jan 31, 2021
We appreciate your positive rating, Nida! We do take pride to serve our guests an amazing experience. Regards, Marie!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from James on Jan 12, 2021
Hi, Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, James!

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

JBAgustin, Philippines

Liked: Cleanliness, staff & service
The staff were all so helpful. Do all they can to make my stay remarkable, even push to confirm airline onward travel possible.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019

4/10 Poor

Oscar

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nite critter visitors
The staff was nice and helpfull Room was clean for sure it has seen betther days. It badly need renovation. Our bigges issue were little roaches... we arrive late after a long trip and after we were seattle in bed...then the parade started... They were coniing from the hallway under the door, also from the next door... I decided to stay as there was no other place to go at that time in the night. The following morning I brought my dissatisfaction to the front desk staff. The apologized and said that they fumigate every days... iIf they do that, it tellsme that they have an infestation problem. I will not stay there again.
Stayed 1 night in Oct 2019

6/10 Okay

Larry L.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Daniel, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious. Clean. Very friendly staff. Nice free breakfast. Wifi good early but spotty during peak use.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

mark

Disliked: Property conditions & facilities, room comfort
Disaster
Thank goodness it was for only 1 night. The hotel reception is covered in dust, rooms are probably from the sixties. Air conditioner was so noisy you had to switch it off to sleep. The only good thing was the TV. For the same price the Best Western next door is far better value and was fantastic.
Stayed 1 night in Aug 2019

6/10 Okay

Wayne

Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Location close to the US Embassy. Can walk to the embassy and to Robinson's.
Stayed 1 night in Jul 2019

8/10 Good

paul

Liked: Staff & service, property conditions & facilities, room comfort
Value for money...Great.
We really enjoyed our 1 night stay. Professional friendly staff, breakfast was above average. Room was clean, good wifi signal & very comfortable bed with clean linings. Location very central to shops, restaurants and nightlife. Value for money...Great.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Walking distance to US Embassy, Star City and the Ocean park.
Stayed 2 nights in May 2019

8/10 Good

Aprelle mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A streesful week made pleasant.
The hotel was near the Embassy and St. Lukes Medical Center, so that was ideal. Even though the property is aged, it was clean and comfortable, and the staff was fantastic. They were cheerful and kind. Breakfasts were great, waiters were outstanding. When we returned from our days activities, some which included the medical exams and then the embassy interview, staff were attentive and interested in our well being and how our days went. This place really made our stay a nice one.
Stayed 6 nights in Feb 2019

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Love this Hotel. Great location friendly staff, good food. A little old but worth the money.
Stayed 3 nights in Jan 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Fris, Washington state

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Moved to another hotel , good location but the room was grim and extremely spartan
Stayed 13 nights in Oct 2018

8/10 Good

MASAKO, Kanagawa Japn

Liked: Cleanliness, staff & service, room comfort
Old but comfortable hotel
The building is old but very comfortable to stay. Because the room is clean and have plenty of space for put luggeges, closet, and bath room. Also, a duble bed was put a mat just right for my backache.
Stayed 2 nights in Apr 2018

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I notice several small cockroaches in the bathroom.

8/10 Good

Jaylinek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a amazing during my stay in one nigth

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place for Me
The hotel was recommended by friends. Usually I stay at a nearby hotel, but found Rosas Garden to be just fine. It was affordable. Everything worked. The staff attentive and friendly. I don't need more than that. And very centrally located in an area I'm familiar with.

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
First time staying here. This is not a bad hotel for the price. Staff was friendly.
Stayed 1 night in Jan 2018

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2017

6/10 Okay

Garry

Liked: Staff & service, room comfort
Big room, good breakfast and area OK. Near to Robinson place. Only complaint poor WIFI.
Stayed 3 nights in Dec 2017

8/10 Good

Garry

Liked: Cleanliness, staff & service, room comfort
Good room excellent breakfast included
Big room breakfast was good. Near to Rizal park 10 minutes walk. Plenty of restaurants in the area. WIFI very patchy tea and coffee in room but need to ask for hot water.
Stayed 2 nights in Dec 2017

8/10 Good

Darron

Disliked: Cleanliness, property conditions & facilities
Ok for the money
Breakfast was good. Room had Cockroaches :(
Stayed 3 nights in Nov 2017

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with nice staff, /good restaurant with nice breakfast included in room price
Stayed 4 nights in Sep 2017

8/10 Good

RALPH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Convinient and comfortable place. Very accessible to most of your needs.
Stayed 2 nights in Nov 2017

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Nice hotel nice room,,,,, nice&friendly, cooperative staff
Stayed 4 nights in Sep 2017

2/10 Terrible

Malyn, CDO Philippines

Disliked: Cleanliness, staff & service, room comfort
I will never stay there again
I was able to check in around 12 pm. I appreciated that but I experienced problems with no signal to use my cell phone and also no internet. I ask to move to another room and was denied because I was told they were completely booked. Check out is 11 am, and check in is 2 pm. How can all rooms be occupied at 12 pm ????????? I feel they lied to me and I was not treated fairly.
Stayed 1 night in Oct 2017

8/10 Good

Pai Yau

Liked: Cleanliness, staff & service, room comfort
Overall my stay at Rosas is good, except that the wall between rooms is very thin that you hear the loud talking or noise from next room.
Stayed 3 nights in Oct 2017

8/10 Good

Pai Yau

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Maria, Bacolod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
The staff was nice friendly, answered my ?, got me up on time and had me a ride ready. The food was good. Service was great all around.
Stayed 2 nights in Sep 2017

10/10 Excellent

Meceil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
There very helpful and friendly to my mom.
Stayed 2 nights in Sep 2017

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impresed with the Rosas Garden Hotel.
The hotel was very small local family owned. It was very clean and the staff and service was excellent. I had my wedding their and they really went all out making it special
Stayed 14 nights in May 2017

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for a business stay
It was very nice and the staff also,good security for that area.
Stayed 2 nights in May 2017

8/10 Good

bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near us embassy
Great staff, very welcoming. Went out of there way for there guests. Restaurant was good

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for airport transport
I decided to stay here based on location and airport transport. As car transport costs rise, I found it better to go to Manila a day early to take advantage of their cheaper airport transfer service. The hotel is conveniently located on Ermita, especially since I was coming down from Angeles. There are several fast food places nearby for dinner, grabbed a couple of beverages from 7-11, and got a good night sleep in the sparse but comfortable room. Airport transport is no fuss, and an excellent service. If you are tired of paying high prices for very early morning transport from Angeles, this is a great alternative.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , nice enough hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to American Embassy and SLEC
Overall the hotel was really nice. The breakfast was excellent. The proximity to SLEC and the embassy is perfect. If I had one negative, it was the free WiFi. The signal was really bad. We were never able to connect to the internet

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
much better options
Very noisy till clubs let out, the place needs to be renovated, everything is old. They supply coffee and tea packets but no water heater, huh? you have to order hot water. The wifi worked for 2 hrs out of 4 days and 3 nights. very poor. The breakfast was almost ok and that's only because it was free with the room. I will not ever go back.