Spa

Reviews of Manila Condo Home at Robinsons Place Residences

3.5 out of 5
Manila Condo Home at Robinsons Place Residences
Padre Faura Street, Ermita, Manila, Manila

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 122 reviews" "
Rating 8 - Good. 44 out of 122 reviews" "
Rating 6 - Okay. 15 out of 122 reviews" "
Rating 4 - Poor. 3 out of 122 reviews" "
Rating 2 - Terrible. 3 out of 122 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2020
Response from MCH Suites on Mar 24, 2020
Thank you for staying with us. We hope that you made it home safely and are looking forward to hosting you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Flight was delayed,once in Manila my driver dropped me off at wrong end but finally got there..it's not a hotel,it's a apartment building with a few rooms available for booking.. Pool is available but gym is for not available for tourist.. Not advertise properly in regards to restaurants n cafe, they are none in apartment BUT apartment is inside a shopping Centre so plenty available..U even escape the long line to go into the mall by using your room key for secret alley to shop.. Nice location,better food n shops option then Australia, my first stay here second stay in Manila and this is def better than paranaque.. Love the ration of security guard to people,you don't get much of the beggar's and scammers ..if Catholic the mall even has a church service on Sunday,how do I know?it's next to the game centre..
Stayed 26 nights in Dec 2019
Response from Mch Suites on Feb 23, 2020
Thank you so much for your stay with us and for the comprehensive review on our apartments. Looking forward to hosting you again in the future

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super great place
Very nice place, clean well stocked room for everything you need.
Stayed 3 nights in Jan 2020
Response from MCH Suites on Jan 17, 2020
Thank you so much for your stay with us and for finding the time to write such a nice review. We are honored to have you as our guest and are looking forward to welcoming you again if you trips will bring you back to Manila.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the condo provided was not the condo pictured when the condo was booked. Different layout to the pictures exhibited and seemed to be a smaller unit then thought of when the booking was made. upon arrival the agent was pleasant to meet, helpful and willing to help with any concerns
Stayed 25 nights in Dec 2019
Response from MCH Suites on Jan 13, 2020
Thank you for your stay with us and we are looking forward to hosting you again in the future

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from MCH Suites on Jan 10, 2020
Thank you for staying with us and for taking the time to review our property. We are looking forward to hosting you again in the future

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the room and the connection to the mall , all in all my stay was great and very comfortable . Looking forward to stay here in my future trips !
Stayed 6 nights in Dec 2019
Response from MCH Suites on Jan 5, 2020
Dear Edwin, Thank you for staying with us and for taking the time to review our property. We are glad that you found the apartment comfortable and conveniently located. Looking forward to hosting you again in the future

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 12 nights in Oct 2019
Response from MCH Suites on Jan 1, 2020
Dear Arlene, Thank you for your recent stay with us. We wish you and your family a Happy and Prosperous New Year.

10/10 Excellent

Michael S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here While In Manila
My fiance and myself had a delightful stay for 12 nights at Manila Condo Home at Robinsons Place Residences. The condo was clean, excellent wi-fi, complete cooking utensils, good AC., and a helpful staff. The thing we liked the most was how quiet the condo was! No noisy neighbors or outside noises. The pool view from the 11th floor caught some of the city but none the less was impressive. Everything you need shopping wise is to be had in the Mall. I would give the Manila Condo Hone our highest recommendation to those looking for an first class place to stay in Manila.
Stayed 12 nights in Nov 2019
Response from Larry on Dec 24, 2019
Dear Michael, We are thrilled to have had you as our guest in our apartment. Thank you for your patronage and for taking the time to write such an impressive review on our property. If your future trip will ever bring you back to Manila, we would be honored if you would consider us to be your hosts again. Happy Holidays, MCH Suites

10/10 Excellent

Tony, Orlando, Florida

Liked: Cleanliness, amenities
Manila Condo Home at Robinsons Place Residences is a great property. Excellent staff, clean room, and great pool. It is attached to the mall, so you can get everything you need without leaving the building property / mall. It is also a quick walk to everything else you might need. Highly recommended.
Stayed 22 nights in Oct 2019
Response from MCH Suites on Nov 22, 2019
Thank you so much for your stay with us and for taking your time to write such a nice review of our apartments. We are looking forward to hosting you again in the future Safe travels

10/10 Excellent

Gregguitars, Massachusetts, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, very convenient to food and shopping. Place could use some updating, but great A/C and shower! Seems to be located in a safe area for tourists. Mall access is from inside lobby which is great! The mall is huge and beautiful! Tons of places to eat! Bed was comfortable and water pressure is excellent. I recommend this place to anyone looking for a safe and convenient stay. Staff is excellent.
Stayed 4 nights in Oct 2019
Response from MCH Suites on Oct 9, 2019
Thank you so much for reviewing your recent stay with us and for taking the time to write such a nice review. We would be honored if you would consider again our properties for your next visit to Manila

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from MCH Suites on Oct 5, 2019
Thank you very much for your recent stay with us and for submitting a review

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all is i like in manila condo home at robinsons place residences, because easy to go anywhere
Stayed 5 nights in Sep 2019
Response from MCH Suites on Sep 17, 2019
Thank you for your stay with us and for taking your time to review our apartment. We are looking forward to welcoming you again in the future

10/10 Excellent

Rickey, Cle Elum, washigton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Robinsons and if in Manila you can't beat it! It's like your home away from home with anything you could possibly need close by and the staff are all very nice and helpful. My next trip I will look there first. Thank you and I look forward to my next stay.
Stayed 6 nights in Aug 2019
Response from MCH Suites on Sep 10, 2019
It was a pleasure hosting you at our property. Thank you very much for your patronage and for taking the time to write such a nice review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Friendly staff. Convenient access to mall with scores of restaurants. Would definitely use again.
Stayed 4 nights in Aug 2019
Response from MCH Suites on Aug 27, 2019
Thank you so much for choosing our apartment for the recent stay with us. We are glad that you enjoyed the services of our staff and the convenient location Looking forward to hosting you again in the future

8/10 Good

Verified traveller

Liked: Cleanliness
It's okay..
Stayed 3 nights in Aug 2019
Response from MCH Suites on Aug 27, 2019
Thank you very much for your stay with us. Looking forward to hosting you again in the future

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in Robinson's Place Residences whenever I am in Manila. The apartment are well kept, clean and tastefully furnished. The 2 housekeepers - Irene and Judy - were very responsive whenever I called them. They were very meticulous and kept the apartment in tip top condition.
Stayed 7 nights in Aug 2019
Response from MCH Suites on Aug 15, 2019
Thank you for your patronage and your recent stay with us and, most of all, for taking the time to write this wonderful review. We are gad that you enjoyed your accommodation and the services of our staff and are looking forward to hosting you again in the future. Safe travels

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I booked the stay for 25 days this month. I loved the property and the Location (on top of Robinsons mall). The staff were incredibly nice. Appartment was clean. It had a balcony and access to Swimming pool and Gym. Was a good stay indeed already planning my next stay with MCH (MS Odette and her team).
Stayed 23 nights in May 2019
Response from MCH Suites on Jun 18, 2019
Thank you so much for staying with us. We are thrilled that you enjoyed your time in our unit and thankful to you for writing such a nice review. It was a pleasure to host you and are looking forward to meet you again in the future. Safe travels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
secure and safe .. access to the shopping mall great .. quiet .. good wifi .. all modern facilities .. cable tv but limited on English ..
Stayed 7 nights in May 2019
Response from MCH Suites on Jun 5, 2019
Thank you for staying with us and for taking your time to review our property. We are looking forward to hosting you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in May 2019
Response from MCH Suites on Jun 2, 2019
Thank you for staying with us and for taking your time to review our property

8/10 Good

Edward W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New experience
Close to shops
Stayed 5 nights in May 2019
Response from MCH Suites on May 28, 2019
Thank you so much for booking your stay with us and for taking the time to review our unit

10/10 Excellent

RODRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll Be Back
pleasantly surprised at how nice the accommodations were. The room was more then I expected. I will definatly stay here again. The huge mall right next door is a big plus because it offered many restaurants for me to try. Plus I could get coffee from Starbucks and The Coffee Bean in the morning.
Stayed 3 nights in May 2019
Response from MCH Suites on May 18, 2019
Hi Rodrick, Thank you so much for booking your stay with us and also for being so kind and taking your time to write such a wonderful review on our accommodation. Please rest assured that you will always find a clean and convenient place to stay with us if your travels will bring you back to Manila in the future.

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable size. Guest can feel the value for the room. Accommodating manager is very nice and courteous
Stayed 4 nights in Apr 2019
Response from MCH Suites on May 15, 2019
Hi Ted, It has been a pleasure hosting you in one of our apartments. Thank you for booking with us and for taking the time to review your stay. Looking forward to host you again in the future

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They give you everything to start your stay even though not hotel they provide better than hotel
Stayed 8 nights in May 2019
Response from MCH Suites on May 15, 2019
It has been a pleasure hosting you in one of our serviced apartments. Thank you for booking with us and for taking the time to review your stay. We are looking forward to hosting you again in the future

10/10 Excellent

alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
This is my third stay at this place and it always exceed my expectations. The rooms they are giving me are getting better and better every time I stay here. Great room and location. Very clean and close to the shopping center so it is very convenient if you need anything just walk pass through the lobby and it will take you to the mall. Service is wonderful too. I am definitely staying here again.
Stayed 5 nights in Apr 2019
Response from MCH Suites on May 7, 2019
Hello Alvin, Thank you so much for your repeat patronage and for taking the time to write such a wonderful review on our apartments. We are simply looking forward to your next stay with us. Regards, MCH Suites

8/10 Good

ulysses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay
Friendly welcome, best location in Ermita/Malate, Philippines
Stayed 6 nights in Mar 2019
Response from MCH Suites on Mar 26, 2019
Thank you so much for staying with us - we are thrilled that you enjoyed the location and service. Looking forward to hosting you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Response from MCH Suites on Apr 2, 2019
It was a pleasure hosting you at our residential apartment. Looking forward to seeing you again in the future

10/10 Excellent

Verified traveller

Stayed 11 nights in Feb 2019
Response from MCH Suites on Apr 2, 2019
It was a pleasure hosting you at our residential apartment. Looking forward to seeing you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shopping centre was very convenient The swimming pool was great but pool table in games room in poor condition
Stayed 11 nights in Feb 2019
Response from MCH Suites on Mar 18, 2019
Thank you very much for staying with us and taking your time to review our apartment. We noted your comment on the pool table and will inform the building management of the condition as this is a communal amenity and should be taken care of by the administrative office. Looking forward to hosting you again in the future

10/10 Excellent

leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place
The apartments are always clean, the people always helpful. Nomatter why you came to the Philippines u will able to find it at this location. Everytime i come the Philippines this the first place i look to stay.
Stayed 3 nights in Feb 2019
Response from MCH Suites on Feb 26, 2019
Hello Leo, Thank you for your continued patronage and your kind remarks. We are looking forward to hosting you again on your next Manila visit. Best regards, MCH Suites

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old and untidy. A lot of stuff are broken inside the unit. Air conditioning was not good because there was no installed AC in the living room but instead we have to leave the bedroom door open so that the cool air from the bedroom AC can spread out to the living room. Thats what the unit’s temperature not stable and made us sick because inside the bedroom was cold but when you go out to the living room the temperature was real hot!
Stayed 4 nights in Dec 2018
Response from MCH Suites on Dec 29, 2018
Thank you for taking the time to review your recent stay at the property. We inspected upon your request the AC unit covering the sleeping / living area and found it to be working at parameters at the time of your booking, as designed for the normal occupancy of the 1 bedroom apartment. Over-occupancy ( 10 guests in the room) might have been the cause for the potential uneven temperature between the two areas. A refund was offered on the spot for the unused period so the guest can find a more suitable accommodation for the large party but was refused by guest. Thank you for your repeat patronage over the past years at our properties

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close everything but the only thing i concerned the deposit is expensive.everything else is great...
Stayed 3 nights in Dec 2018
Response from MCH Suites on Feb 13, 2019
Thank you for your review. The 3,000 PHP breakage deposit is refundable in full upon check out providing there are no liabilities to the unit and advertised as such online. We are happy that you enjoyed the convenient location and the facilities within

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectation.
This condo exceeded my expectations. My unit was decently furnished and the bed was very comfortable. Air con was working so well that I had to turn it off at the middle of the night cause the bedroom gets too cold. Bed linens, towels and shower curtain were changed every week as well as general cleaning of the unit. Location is the best, just step out of the private door of MCH and you’re inside the nice, big Ribinson Mall with all the fine eateries inside. Security is 24/7 and the front desk staffs were all very friendly and courteous. Special shoutout to Annie, the managing staff of my unit. She’s very friendly and attentive to details. One thing I had problem with was NO parking space allotted to this unit. My son stayed with me at night and had to pay parking at Robinson Mall for 500 pesos for overnight parking ( day rate also apply ) every night which gets pretty costly if you stayed for weeks and sometimes for a month. Overall, very satisfied with MCH Suites at Robinson Place Residencies. Will stay there again.
Stayed 15 nights in Nov 2018
Response from MCH Suites on Dec 29, 2018
Dear Carrie, We thank you so much for the detailed and comprehensive review of your stay. We are thrilled that you had a memorable stay at our property and looking forward to welcome you again in the future

10/10 Excellent

DavidBishoff, Stevens Point, WI, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good view, reasonable price for faculties
Stayed 13 nights in Oct 2018
Response from Odette on Nov 14, 2018
Thank you very much for the good feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Wayne, Road Warrior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, clean, well kept unit, Great location, better than a hotel,I will stay again
Stayed 4 nights in Oct 2018

10/10 Excellent

Will, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff easy access to to mall nice view of city
Stayed 10 nights in Aug 2018
Response from Odette on Sep 12, 2018
Hello Sir, Thank you very much for the nice feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay and it was a convenient place to stay since it was adjacent to a mall .
Stayed 12 nights in May 2018

10/10 Excellent

Aki, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Property was a great location for shopping, restaurants and sightseeing. In spite of anticipated crowds in the area, I was pleasantly surprised that I was able to move about without a lot of problems. The unit was self sufficient and I prepared several of my meals but that was because there were so many restaurants to choose from, I couldn't choose. I want to thank Odette and Annie for making my stay pleasant and with working with me on my requests. I hope that in the future when I visit the Philippines, I hope that you will allow me to stay with you again. Casinos in the area were okay but not much action for gamblers.
Stayed 16 nights in May 2018

6/10 Okay

dave, new york

Liked: Cleanliness, room comfort
Not necessarily a hotel but a rented condo unit
The place is a condo unit rented so there are no hotel staff except for the hotel security. The place is near the mall so it was a good thing.
Stayed 4 nights in Mar 2018

10/10 Excellent

peter, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice facilities / location
fully recommend this place .. fully functioning kitchen .. nice living area .. adequate room for entertaining .. simple and easy bathroom .. nice swimming pool .. excellent security .. but also depends on what room is booked .. as many are privately owned and have different facilities
Stayed 7 nights in Mar 2018

8/10 Good

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Dude
Very happy with our stay, highly recommend it...
Stayed 3 nights in Mar 2018

10/10 Excellent

Big Daddy, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice condo unit
Nice condo tower in Malate. Acces directly to Robinson mall from the lobby. Near places my wife and I enjoy eating and going out at night.
Stayed 9 nights in Feb 2018

8/10 Good

WS, Singapore

Liked: Staff & service
Good but could be better
The bath and hand towels had seen better days. They are old and worn out - not fluffy anymore. Please provide better towels as we are paying a daily charge for the change if towels and bed linens. Have more cable news channels - BBC, Channel News Asia, CNBC, etc. Too many cartoon n local channels
Stayed 7 nights in Feb 2018

2/10 Terrible

Romy, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
I was totally disappointed , stink smell woke me up smell like stinky fish, then around 1:30am a couple was screaming and slamming the door. During the day screaming people like crazy. I was about to use the water to brush my teeth, a water was brown. A stay of nightmare..
Stayed 3 nights in Feb 2018

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

Bjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice condo on top of Robinson Mall
This is not a hotel with reseption, but condos and upon arrivel we had to pay a deposit of 3000 PHP cash, that must be stated in hotels.com page and confirmation. Also a fee of 250 PHP for cleaning is deducted on the deposit when you get it back when checking out. Due a cancellation of our flight from Naga to Manila we had to take the bus and we arrived 2:00 AM at the residence. We called in advanced to tell of the delay and was meet by the representant. Looking past this small issue the apartment was nice and clean and service was good.
Stayed 3 nights in Jan 2018

8/10 Good

Jose, Singapore

Liked: Cleanliness, staff & service, room comfort
Convenient - Mall just below
My 2nd stay here. Very convenient as the Robinson's Mall is just below. The cable TV had very limited English news channel - only CNN. Better if the cable can be tuned to BBC World, CNBC, Channel News Asia, etc. Need to pay P250 daily for housekeeping services, change of bed linen, towels, etc. At least a daily change of towels should be free.
Stayed 8 nights in Dec 2017

6/10 Okay

thomas tong, kuala lumpur

Liked: Room comfort
Disliked: Property conditions & facilities
all the inside room almost ok , but only the room ai8r conditioning nosiy
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manila Condo is Convenient for all
Manila Condo is very practical for every family vacation. Many places to eat, convenient place to meet and highly secured building.
Stayed 3 nights in Nov 2017
Response from Odette on Dec 12, 2017
Hello Sir/mam, We appreciate your good feedback. Thank you for the trust.

10/10 Excellent

Bill Gates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Manila i have ever had
I will definitely be telling my friends to stay here.
Stayed 4 nights in Nov 2017
Hello Mr. Gates, We are glad that you enjoyed your stay. We appreciate your nice feedback. Thank you for the trust.