3 outdoor pools

Reviews of Joya Lofts and Towers

3 out of 5
Joya Lofts and Towers
28 Plaza Drive, Rockwell Center, Makati, Manila

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 139 reviews" "
Rating 8 - Good. 47 out of 139 reviews" "
Rating 6 - Okay. 14 out of 139 reviews" "
Rating 4 - Poor. 8 out of 139 reviews" "
Rating 2 - Terrible. 1 out of 139 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

grayem, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they all looked after us
everyone was there to help when our room was not what we needed and francis took our bags to 3 rooms and made sure all was in order then there was rudolf who upgraded our room even though the booking was not his mistake and yvonne was amazing in her cleanliness of the room and rollie the guard on the door to the shopping centre was always smiling even though i had been over there 3 other times that day and elmer helped so much by explaining how we were going with the remote on the tv and oven and then to see me carrying a box offered to take it to the room im so grateful for the work they put into there jobs
Stayed 8 nights in Sep 2017

10/10 Excellent

Jason , Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal in Rockwell
Great price that can't be beat. Safe area in Rockwell with many restaurants, shopping, entertainment nearby, gym and a great place to run.
Stayed 1 night in Jul 2017

10/10 Excellent

Ron, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like an old friend
I have been staying at the Joya Loft and Towers for over five years now. I visit sometimes twice a year and each time I get convinced to keep coming back. They have everything you need to have a comfortable stay and is great for visiting relatives as I do.
Stayed 2 nights in Jun 2017

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Room comfort
Bad bed
The check-in was very good, professional and quick. The room was very clean, nice layout, and had a contemporary look. The bad part was the bed. The double size bed was terrible. You could feel the springs in the bed. The bed squeaked terribly, and my feet hanged over the edge about 6 inches, and I'm 6 feet tall. The most important part of any hotel stay is the bed, and because that part failed terribly, I have to leave this bad rating.
Stayed 7 nights in Jun 2017

10/10 Excellent

Jenol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thriller in Manila
This place is unbelievable.In fact, it was by far the most incredible hotel experience that I have ever had. Everyone was so nice and attentive.They made us feel special.It was so romantic,we got engaged.

10/10 Excellent

Jenol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thriller in Manila
Amazing.The unit was immaculate.The service was fantastic. They made us feel special.Very romantic. The ONLY place to stay in Manila.

10/10 Excellent

Chet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Makati to stay.
Amazing place!! Staff extremely amazing!!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

10/10 Excellent

beckbeck, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and a safe place to stay Manila.
Staff are friendly and accommodating. I enjoy staying there. I enjoy staying there everytime i go to Manila for a visit.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joya - Perfect Choice
Excellent location, helpful staff and A-1 service. Couldn't ask for more. Highly recommended.

10/10 Excellent

anna, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick stop at Manila
The staff was absolutely friendly and attentive to needs. The apartment was immaculate. The quiet pool is huge and clean; i taught snorkeling to a first time student. This is home away from home.

10/10 Excellent

placido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place to unwind
relaxing, secure and very recommended

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

BELINDA

Liked: Staff & service
Disliked: Room comfort
Convenient location
Bed was not comfortable. Lavatory leaked.

6/10 Okay

Verified traveller

Liked: Cleanliness
Washer and dryer need to be separate machines.

8/10 Good

Jerome, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Makati traffic is stifling, so save yourself driving around by staying at this location near Power Plant Mall. Great dining options are nearby as well as shopping and the movies. The hotel gym is good as well

10/10 Excellent

David, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rockwell's best kept secret
Excellent choice if staying in Rockwell. Easy access to shopping, dining and relaxed nightlife. Professional staff that is consistent in demeanor. Adolf (Ady) runs the front counter like no other. Always quick to address any concern, polite and smiling. You will appreciate his communication skills; no robotic questions or answers like the staff at Aruga, New World Makati, or Picasso to name a few.

10/10 Excellent

Jerome, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Safe, convenient location in a great neighborhood that precludes you from having to get into some of the worst traffic ever.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the price
Second time back at Joya and nothing to disappoint even the most meticulous traveler. After staying at Aruga several times, I will now only stay at Joya. Excellent service, privacy, no annoying questions and awkward moments here. The rooms are spacious, comfy beds, super clean, pleasant staff and easy access to the gym next door. Much better to stay in Rockwell with the good restaurants, shopping, and safety. This hotel is located in an area one could definitely live in. Staff member Jill is excellent in guest relations. I had the most professional and hospitable experience dealing with her. Compared to New World Makati, Picasso and Aruga, this place has the most professional service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a home away from home
Very nice place. Convenient to all location for business and pleasure. Security excellent as well. All staff are professional .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, very nice, friendly and helpful staff! Highly recommend this hotel for a very relaxing and comfortable stay away from home for business or pleasure!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Steven, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week stay in Manila
This is a very nice place to stay especially if you are staying long term The staff is very friendly and responsive to any requests

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night but awesome hotel
For the price awesome hotel They even held a bag for my for 10 days while I was in another part of the country

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Room 43S
Stayed in Room 43S. Unit owner take note: TV reception was bad, kitchen utensils are old, broken wine glass, bathroom fixtures needs some fixing, clogged sink. Thanked God, hotel staff were accommodating, thou, I am wondering they charge to print flight details.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
It was our third time at the property which is well located and safe!

10/10 Excellent

Bernadette, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great urban getaway
Pet friendly!!! Our pooch enjoyed his stay just as much as we did!

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great room. Really nice staff. Large pool area.

8/10 Good

Claudine, US

Liked: Staff & service
Just good/ok but not great
The unit itself is good. We had a 1 bedroom unit. However, I feel like the bedroom could be improved. The bed itself is good but the room, in general, lacks proper lighting. You don't even have lamps on your nightstand. There's an overhead light and the lone lamp is on a desk nowhere close to either side of the bed. The room was amply sized, so I felt the masters also lacked additional furniture. Could have used additional seating in the bedroom. All in all, the unit was good, as the complaints are cosmetic in nature but for a place this expensive, you kind of expect it to be really good.

8/10 Good

Franklin, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joya at Rockwell
Stayed 4 nights in a safe neighborhood with Power Plant Mall across the street that makes it convenient for shopping and eating. Not so convenient for MRT unless you can take a jeepny or walk a long way, otherwise take a taxi.

8/10 Good

Seferina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed staying at this hotel! It is close to shopping and restaurants. All the food I like are available from the grocery store Rustan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the mail, quiet and near the airport.
There are lots of road construction going on right now including the airport area, so we decided to stay in Manila before our flight. We choose Joya Loft and Tower because it's a quiet area and steps from Rockwell, there's a passage that you can take to avoid crossing the street and when we stay it was raining. The staffs are very polite and helpful, the room is big enough for 2 for bachelor room, it's need and tidy. You have access to gym and swimming pool. You have 2 options where to have breakfast but I will recommend "Refinery" bcoz the serving is huge, taste really good (for me it's like home made) and it's not so busy. Most importantly it's only 30 mins away to the airport so no worry about traffic.

10/10 Excellent

MA VICTORIA, Nelson New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much Appreciated!
Very pleased indeed! From reception staff and all attendants was very accommodating & friendly. Thank you all! Accommodation is highly recommended!

10/10 Excellent

Robert, Angeles City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Thumbs Up
We both really enjoyed our stay Beaitiful View Beautiful Room extremely attentive staff the most professional courteous and helpful that I have had the pleasure of meeting. Thank You so much we had the most enjoyable stay at Joya Loft and Towers. :)

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and safe. close to everything
The hotel is nice and it feels safe there. Many things are close by...including movie theater....mall......cafe...restaurant.....everything in walking distance.

4/10 Poor

Sergey, London

Liked: Cleanliness, property conditions & facilities, room comfort
My holiday was marred by staying at this hotel
My holiday was marred because of choosing this hotel. First of all, there wasn't the breakfast buffet at hotel. Instead I had to use the breakfast vouchers in one of the two cafes located close to hotel. There was very little choice of meal available there. Moreover, I could take just one main course (out of very few ones) and one drink only ! No fruits, jogurt, cheese, etc. were offered at all. Secondly, the value for money was poor, indeed. You can get much better hotel in the nice location of Bangkok or Kuala-Lumpur for the price twice cheaper !

10/10 Excellent

Bernard, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location
Front desk has provided a warm and courteous welcome.The room is of reasonable size but basic amenities are provided including kitchen and wireless connection (with individual router). The location enable me not only to go to Makati CBD but to other cities including Quezon City or Taguig, without being in heavy traffic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conviently located. Close to shopping and food. Friendly staff.

10/10 Excellent

John, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Safe Location
It is like you're back in the States. The condos are up to date and plush There is also lots of armed security so it's very safe. Everyone at Joya was very friendly and goes out of their way to assist you. Joya is across the street from the upscale Powerplant Mall.

10/10 Excellent

Dolores, Cincinnati area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean & comfy
This is an apartment/hotel. My husband and I really enjoyed it as it was our last stop in a 2+ week trip and we felt at home. We reserved a 1br unit & requested a higher floor w/a view of the city. We arrived early in the morning, so they held our luggage for us while they got the room ready. When we returned at the time they told us to (2pm), they had a 2br unit ready, but locked the 2nd br. That was fine with us. The unit was clean & spacious. It had gorgeous hardwood floors & the view we wanted. It had 3ba, all w/showers. Staff is friendly & respond quickly to requests. Outdoor pool was nice, but not heated. Gym was very nice too. Would definitely stay here again.

10/10 Excellent

Erika and Skyle, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and comfortable
1. Great reception. 2. Always willing to help. 3. Room was very comfortable and everything you need is available. 4. Highly recommended for expats who come to the Philippines the first time.

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Skyler, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic. Very good. Close to everything we need.

10/10 Excellent

Steven, Clearwater Beach Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value and Location
Great hotel in a very nice area! Close to shopping and many things to do and see! The apartment like feel and amenities of the hotel were terrific! I would recommend this place to others and would most certainly stay there again! Very, very comfortable stay!

10/10 Excellent

First time, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Re-Treat
I found the hotel,staff and our room was excellent. The staff were fantastic, ready to help at all times, especially organising any tours we went on. Our room was very clean when we arrived, and was serviced daily with clean bedding, clean towels, tea and coffee etc refilled, vacuumed and dusted. Hotel location was excellent, major shopping centre across the road,taxi's stand, banks ATM. Heaps of resturants to chose. Very central to everything. Heaps of sercurity around, felt safe at all times. Would choose this hotel again, if we ever go back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very comfortable rooms some with cooking facilities. Deli close buy and excellent supermarket in the mall. Not far to the airport. Highly recommend Geoff Australia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best and safest place to stay in Manila.
I am very familar with Rockwell, Makati and I stay there on occasion. It's one of the safest place to stay in Manila. Does not even feel like you're in Manila when staying in Rockwell. There is a the Power Plant Mall where many rich and celebrities go to which makes it safe and on the higher end. The cross walks have security to stop traffic for pedestrians. I would recommend to anyone going to Manila to stay in Rockwell if you don't want to face the traffic congestion and carbon dioxide air of Manila.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Close to shops and restaurants
Within walking distance i can get to 7-11, shopping mall, restaurants and supermarket

10/10 Excellent

Joy H. Barnes, Silicon Valley. California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tops them all
Very helpful staff ever ready always to do the best they can and very friendly as well. Will recommend it. Much better than a regular hotel.