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Rating 10 - Excellent. 218 out of 534 reviews" "
10 - Excellent
218
Rating 8 - Good. 221 out of 534 reviews" "
8 - Good
221
Rating 6 - Okay. 71 out of 534 reviews" "
6 - Okay
71
Rating 4 - Poor. 14 out of 534 reviews" "
4 - Poor
14
Rating 2 - Terrible. 10 out of 534 reviews" "
2 - Terrible
10
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Mary Grace, Lower Hutt
Feb 12, 2024
Mary Grace
Stayed 1 night in Feb 2024
6/10 Okay
Amanda
Travelled with partner
Feb 4, 2024
Liked: Cleanliness, staff & service
Not a very nice area, good for a Robinson mall, lots of eateries. Bed was very soft and uncomfortable, decor in room was quite dated. Extremely helpful staff.
Only stayed one night between flights
Cleanlines, affordable prize and, friendly staff, we are welcome, always stay at this hotel kimberly each time we are visiting manila...i will recomend this hotel.
remedios
Stayed 2 nights in Jul 2023
Response from Roy on Aug 12, 2023
Thank you for your kind words and continued loyalty! We're delighted to hear that you find our hotel clean, affordable, and our staff friendly. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit to Manila.
Dear Donald, Thank you for your kind words! We're delighted that you had a great experience at our hotel and enjoyed our exceptional service. We hope to welcome you back soon for another wonderful stay!
Spaces room, nice and clean, the electric jug was really nice for us to have a cup of tea. Not far from the airport so that was good. Would return to this hotel again.
Silas
Stayed 1 night in May 2023
Response from Roy on May 12, 2023
Hi Silas, Great to hear that you enjoyed your stay in the spaces room at Hotel Kimberly Manila! I'm glad that you found the room to be nice and clean, and that the electric jug was a convenient amenity for making a cup of tea. It's also good to know that the hotel's location near the airport was convenient for you. We appreciate your positive feedback and we look forward to welcoming you back to Hotel Kimberly Manila in the future!
10/10 Excellent
Lyn
Travelled with family
Apr 22, 2023
Great customer service . Thank you friendly and hardworking staff.
Lyn
Stayed 1 night in Apr 2023
Response from Roy on May 4, 2023
Thanks for the positive feedback ! We appreciate your comments.
Its nice to have a place to stay that’s quite and clean
Orfelia
Stayed 1 night in Apr 2023
Response from Roy on Apr 17, 2023
We are delighted to receive your positive review about your stay at Hotel Kimberly Manila! Thank you for taking the time to share your feedback. We are thrilled to know that you had a wonderful experience during your visit with us.
Very accessible to shopping, dining, and public transport! All the hotel staff were great and pleasant to talk too! We will definitely book again in our next visit! Thank you!
ELVIRA
Stayed 6 nights in Mar 2023
Response from Roy on Mar 12, 2023
I'm glad to hear that you had a great experience with the hotel staff and enjoyed the convenient location for shopping, dining, and public transport. It's always wonderful to know that our recommendations have been helpful to our users. We hope to continue providing helpful insights and recommendations for your future travels.
6/10 Okay
Ruwena
Mar 1, 2023
Ruwena
Stayed 1 night in Nov 2022
Response from Roy on Mar 2, 2023
Hi Ruwena, Thank you for your time and we hope to see you again. Let us know if you encountered issues on your recent stay with us.
Kimberly hotel is always my hotel of choice. Bed was super comy, great staff, room was very clean, staff is superb. I had room delivery and food was excellent. Another great stay & Robinson Mall only 5 minute walk
Jeffery
Stayed 1 night in Feb 2023
Response from Roy on Feb 13, 2023
Hi Jeffrey, Thank you for staying with us and we appreciate your feedback. See you again!
Stayed for 5days, as usual had a great stay, staff are all polite and courteous, esp Asst Mgr ABBIE DELOS REYES, always there to assist me, thanks for this wonderful experience, keep up the good work!
Downside: limited parking space.
JI DA
Stayed 3 nights in Oct 2022
Response from Roy on Nov 8, 2022
We hope to see you again and thank you for feedback. We appreciate your comments.
Employees made us feel welcome from start to finish, made check in super easy as we had a sleepy baby with us, our room service meals were huge, breakfast buffet was outstanding hot and fresh.
Mae ann
Stayed 1 night in Aug 2022
Response from Roy on Aug 11, 2022
Hi Mae Ann,
Thank you for your feedback and we appreciate your comments.
We hope to see you again!
The staff are the best! We stayed there for 4 nights and had an excellent experience. Staff are ready to assist from making appointments for transportations, fresh towels everyday and just the overall friendliness. Thank you
grace
Stayed 4 nights in Jul 2022
Response from Roy on Jul 17, 2022
Hi Grace,
Thank you for your feedback and we appreciate your comments.
We hope to be at service again to you.
Hotel is a little older but very clean. The rooms are spacious. Service is excellent. Staff are friendly and attentive. Breakfast is great. Food are very tasty. Waiters and waitresses are very attentive. I will use Hotel Kimberly again in the future.
Zenaida
Stayed 3 nights in Apr 2022
Response from Roy on May 15, 2022
Hi Zenaida,
Thank you for your comments and we appreciate your feedback.
See you again!
Roy