Ratings based on 2,170 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
3 out of 5
by A verified traveller

Posted 15-Sep-2019
average hotel, typical NYC experience. my biggest complaint by far is the quality of the beds. like sleeping in a pile of mashed potatoes. my back was in pain after just one night. slept on the floor the second night. absolutely unacceptable, in my opinion
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Sep-2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Sep-2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Sep-2019
5 out of 5
by A verified traveller from New York, NY

Posted 12-Sep-2019
The best hotel ever! The perfect location! And the rooms are nice! I stayed here for almost a month...The hotel staff were great, very efficient and friendly! This should be everyone’s go-to hotel in Manhattan! I made the best choice!
2 out of 5
by A verified traveller

Posted 10-Sep-2019
The hotel was overpriced and decent , but the customer service was horrible and rude. Only the upstairs bartender is cool. Room was nice. I could not believe how bad the customer service was. I would not recommend this place to anyone! Ubers cannot find you. Watch out for hidden fees from the hotel too...
5 out of 5
by A verified traveller

Posted 9-Sep-2019
The best situation with an affordable price. Very recommendable.
5 out of 5
by A verified traveller from Towson

Posted 9-Sep-2019
Great location, great value. The staff was very helpful and friendly.
4 out of 5
by A verified traveller from Denver

Posted 9-Sep-2019
Good location in the Financial District. Close to 911 memorial, a mall and subway stations. Hotel was very clean. Staff was nice and helpful Only drawback was outside beverages and food not allowed on the rooftop deck. I didn't see any why reason we couldn't enjoy the views and our Starbucks.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 8-Sep-2019