Title: Hotel Costa Blanca Mancora - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Costa Blanca Mancora Travelers can enjoy delicious meals at two restaurants, spend relaxing hours by the pool, and unwind beneath star-filled skies in this peaceful retreat ## Photo gallery for Hotel Costa Blanca Mancora ![Balcony - Hotel Costa Blanca Mancora (Los Organos)](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/c2a4e75f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Costa Blanca Mancora (Los Organos)](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/9458275e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Hotel Costa Blanca Mancora (Los Organos)](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/95d5955b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, open 10:00 AM to 6:30 PM, sun loungers - Hotel Costa Blanca Mancora (Los Organos)](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/17699c99.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Costa Blanca Mancora (Los Organos)](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/8c837f72.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Costa Blanca Mancora offers a quiet escape where guests relax poolside or dine at either of the two on-site restaurants. The terrace provides stunning views, and every room comes equipped with complimentary WiFi for staying connected. ## Reviews 6.0 ## Popular amenities - Pool - Breakfast included - Pet friendly - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=15152132&PinnedHotelID=15152132&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=15152132&PinnedHotelID=15152132&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=15152132&PinnedHotelID=15152132&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=15152132&PinnedHotelID=15152132&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15152132&PinnedHotelID=15152132&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15152132&PinnedHotelID=15152132&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15152132&PinnedHotelID=15152132&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15152132&PinnedHotelID=15152132&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 10 of 10 rooms ### View all photos for Habitación Matrimonial Sin Vista al Mar ![Habitación Matrimonial Sin Vista al Mar](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/3b424648.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Matrimonial Sin Vista al Mar ### Highlights LCD TV Pillow menu Pillowtop bed Down duvet Fan Premium bedding Hair dryer Private bathroom - 118 sq ft - Beach view - Sleeps 2 - 1 Double Bed ### View all photos for Habitación Matrimonial Sede Lomas ![Habitación Matrimonial Sede Lomas](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/df6e2a32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Matrimonial Sede Lomas ### Highlights LCD TV Pillow menu Pillowtop bed Down duvet Fan Premium bedding Hair dryer Private bathroom - 118 sq ft - Ocean view - Sleeps 3 - 1 Double Bed ### View all photos for Family Room, Ocean View ![Family Room, Ocean View](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/0cb530ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Ocean View ### Highlights LCD TV Pillow menu Pillowtop bed Down duvet Fan Premium bedding Hair dryer Private bathroom - 161 sq ft - Ocean view - Sleeps 6 - 2 Twin Bunk Beds and 1 Queen Bed ### View all photos for Suite, Jetted Tub, Beach View ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/8c837f72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub, Beach View ### Highlights Free rollaway/extra beds LCD TV Pillow menu Pillowtop bed Down duvet Fan Premium bedding Hair dryer - Beach view - Sleeps 2 - 1 Queen Bed ### View all photos for Habitación Matrimonial ![Habitación Matrimonial](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/34fbee03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Matrimonial ### Highlights LCD TV Pillow menu Pillowtop bed Down duvet Fan Premium bedding Hair dryer Private bathroom - 118 sq ft - Beach view - Sleeps 2 - 2 Large Twin Beds ### View all photos for Habitación Matrimonial + Camarote ![Habitación Matrimonial + Camarote](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/3a71708f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Matrimonial + Camarote ### Highlights LCD TV Pillow menu Pillowtop bed Down duvet Fan Premium bedding Hair dryer Private bathroom - 118 sq ft - Ocean view - Sleeps 2 - 2 Large Twin Beds ### View all photos for Double Room Standard ![Premium bedding, down comforters, pillowtop beds, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/12777f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 107 sq ft - Sleeps 2 ### View all photos for Double Room Standard with Beach View ![Premium bedding, down comforters, pillowtop beds, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/65756e59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Beach View - 107 sq ft - Sleeps 2 ### View all photos for Suite Standard with Sea View ![Premium bedding, down comforters, pillowtop beds, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/83eeff9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard with Sea View - 107 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Premium bedding, down comforters, pillowtop beds, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15160000/15152200/15152132/be01db41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 107 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMancora-Hotels-Hotel-Costa-Blanca-Mancora.h15152132.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMancora-Hotels-Hotel-Costa-Blanca-Mancora.h15152132.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-4.13165%2C-81.10133&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U_M7tFGHnc0Fpu90NISGyzecTgE=) Antigua Panamericana Norte s/n, Balneario de Mancora -Vichayito, Los Organos, Piura, 20840 #### What's nearby - Cuesta Los Arrieros \- 7 min drive \- 4.2 km - Organos Beach \- 9 min drive \- 7.6 km - Los Organos Plaza de Armas \- 10 min drive \- 8.8 km - Mancora Beach \- 12 min drive \- 9.2 km - Las Pocitas Beach \- 12 min drive \- 9.2 km #### Restaurants - ‪DCO - ‬20 min walk - ‪Green Eggs & Ham - ‬11 min drive - ‪Filomeno Brasa Peruana - ‬11 min drive - ‪Sushi El Mirador de Vichayito - ‬1 min walk - ‪La Sirena de Juan - ‬11 min drive ## About this property ### Hotel Costa Blanca Mancora Property highlights Take advantage of free continental breakfast, a poolside bar, and a terrace at Hotel Costa Blanca Mancora. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also find perks like: - 2 outdoor pools along with sun loungers - Free self parking - Smoke-free premises, luggage storage, and tour/ticket assistance - A 24-hour front desk Room features All 55 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like late night room service and free WiFi. More amenities include: - Pillowtop mattresses and down comforters - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Fans, daily housekeeping, and phones ## Similar properties ![On the beach](https://images.trvl-media.com/lodging/16000000/15100000/15097700/15097607/1c7d93ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Del Wawa Beach Front Máncora - Breakfast included - Parking included - Free WiFi - Restaurant 7.6 Good 50 reviews CA $68 CA $68 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=15097607&PinnedHotelID=15097607&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Triple Room, Mixed Dorm, Ensuite, Partial Ocean View](https://images.trvl-media.com/lodging/96000000/95930000/95922500/95922402/000ee7ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamora Hotel Playa Los Organos - Pool - Breakfast included - Free WiFi - Restaurant 10 Exceptional 8 reviews CA $50 CA $50 total Dec 27 - 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Pool - Parking included - Free WiFi - Breakfast available 10 Exceptional 1 review CA $74 CA $74 total Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=107971308&PinnedHotelID=107971308&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78350000/78343000/78342907/w1080h710x0y0-04ef62ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Cabañas de Antica Los Organos - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=78342907&PinnedHotelID=78342907&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101140000/101136200/101136133/d2e25a73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Punta Veleros Rooftop Los Organos - Pool - Breakfast included - Spa - Parking included 7.4 Good 6 reviews CA $123 CA $123 total Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=101136133&PinnedHotelID=101136133&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Beach View](https://images.trvl-media.com/lodging/108000000/107530000/107520900/107520847/e902253b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soleil Bungalows Los Organos - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=107520847&PinnedHotelID=107520847&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, beach umbrellas, beach massages](https://images.trvl-media.com/lodging/46000000/45750000/45744700/45744664/471f74c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vistazul Los Organos - Pool - Breakfast included - Kids pool - Parking included 10 Exceptional 2 reviews CA $89 CA $89 total Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=45744664&PinnedHotelID=45744664&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/106000000/105300000/105296900/105296819/7a317ad8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerto Bamboo Máncora - Pool - Free WiFi - Kitchen 10 Exceptional 1 review CA $65 CA $65 total Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=105296819&PinnedHotelID=105296819&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Free continental breakfast available daily 8:30 AM to 10:30 AM - 2 restaurants - A bar/lounge - A poolside bar ### Things to do - 2 outdoor pools ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - On the beach - Pool loungers - Terrace ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Late-night room service ### More - Fan - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per night Welcoming dogs only 1 total (up to 22 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days. We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 25 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 20604660174 ### We should mention This property does not have elevators Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500\. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies Pool access available from 10:00 AM to 6:30 PM ### Property is also known as Costa Blanca Mancora Vichayito Hotel Costa Blanca Mancora Organos Hotel Costa Blanca Mancora Los Organos Costa Blanca Mancora Los Organos Hotel Hotel Costa Blanca Mancora Los Organos Los Organos Hotel Costa Blanca Mancora Hotel Hotel Hotel Costa Blanca Mancora Costa Blanca Mancora Costa Blanca Mancora Costa Blanca Mancora Hotel Costa Blanca Mancora Hotel Hotel Costa Blanca Mancora Los Organos Hotel Costa Blanca Mancora Hotel Los Organos ## Frequently asked questions ### Does Hotel Costa Blanca Mancora have a pool? ### How much does it cost to stay at Hotel Costa Blanca Mancora? ### Is Hotel Costa Blanca Mancora pet-friendly? ### How much is parking? ### What time is check-in at Hotel Costa Blanca Mancora? ### What time is check-out at Hotel Costa Blanca Mancora? ### Where is Hotel Costa Blanca Mancora located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Costa Blanca Mancora Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 7.0 Location ### 6.2 Staff & service ### 5.8 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 15 8 - Good 24 6 - Okay 8 4 - Poor 19 2 - Terrible 20 ## Reviews ### 8/10 Good #### Barry Dec 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay. Very comfortable beds, clean. I have no complaints, poor wifi and breakfast was weak but we had no problem with it. We had a beautiful view of the ocean and nice balcony, very friendly helpful staff. There is a restaurant just beside the hotel,El Mirado, to the left if you have your back to the ocean which is worth checking out, have to walk up a hill, well worth the walk. Not a lot of stir, bring a book. ![](https://a.travel-assets.com/ugc/hotel-reviews/26940FA4A7300C2A319112081F74C5703086F35E1701867138254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Barry Stayed 4 nights in Dec 2023 ### 8/10 Good #### Carlos Sep 3, 2023 Liked: Staff & service, amenities, property conditions & facilities Personal amable ##### Carlos Stayed 2 nights in Aug 2023 ### 8/10 Good #### Jose Nov 28, 2023 Liked: Cleanliness, staff & service, amenities The stairs were very steep. ##### Jose Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Roberto Jan 9, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bed bugs, showers worked every other day, Toilets randomly worked, pictures on Expedia were not an accurate representation of the facility. Clearly doctored to appear better than it was. At best a 1 star hotel. Everything was overpriced for what you received. ##### Roberto Stayed 3 nights in Jan 2024 ### 4/10 Poor #### Gina Jun 24, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Customer service terrible, restaurant charges triple everything. Not nice to customers, rude, bugs everywhere. Terrible experience ##### Gina ### 2/10 Terrible #### jose mercedes david Jun 30, 2022 #### NUNCO LO RECOMENDARE Se limpiaron las manos al decir que no podía viajar por el paro de transportistas. tanto el hotel costa blanca de Máncora como la empresa trivago - hoteles.com, tampoco pude cambiar a fecha para otra ocasión.. su logística un asco.. mucho que desear... ni mas con trivago y este hotel. ##### jose mercedes david Stayed 1 night in Jun 2022 ### 4/10 Poor #### Indira Mar 26, 2022 Disliked: Staff & service, amenities Muy bonita la estructura pero, no hay red wifi ni señal,ni señal en la tv ni cable como mencionan al inicio,no hay restaurantes cercas, el desayuno es pan con mantequilla muy básico, la limpieza masomenos vidrios del balcón sucios d manos podrían aprovechar mucho mejor la estructura del hotel q es bonita. ##### Indira Stayed 3 nights in Mar 2022 ### 2/10 Terrible #### Darwin Joel Feb 28, 2022 Disliked: Staff & service, room comfort Mal servicio. No hay relacion entre calidad y precio. Las instalaciones huelen mal. No lo recomiendo. ##### Darwin Joel Stayed 2 nights in Feb 2022 ### 2/10 Terrible #### Zenon Salvador Herencia Feb 22, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities they sell themselves as a resort, when we got there, everything was under construction, they were filling up small rooms with 10 people, the bathroom didn't have a door, and they forgot to clean the room 2 of the 3 days we were there... very disappointed with the hotel. ##### Zenon Salvador Herencia Stayed 4 nights in Feb 2022 ### 2/10 Terrible #### Verified traveller Feb 15, 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### Pesimo servicio, mal trato del personal Para todo el publico en general, este hotel aprovecha el monopolio de la zona, tiene el mejor lugar de la playa, y por esa razon te ofrecen un servicio pesimo, el personal contratado carece de empatia y motivacion(talves sus salarios no sean justos) pero el trato se resume en : "si quieres tambien". Mal organizados desde el administrador, lo cual demoran en el check in. ##### Verified traveller Stayed 2 nights in Feb 2022 ### 2/10 Terrible #### Rosa Feb 4, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Las peores vacaciones familiares Servicio de limpieza diaria a las 5 PM no cambian las sabanas las habitacines que se solicitaron no fueron las entregadas los precios de las comidas demasiado elevado no se cuenta con agua en los baños en las mañanas las fotos que estan en la pagina no concuerdan con la realidad al momento de ingresar solicite cancelar la reservación debido a las irregularidades el cual el gerente se nego todas la quejas se colocaron en el.libro de reclamaciones del hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/B795F520290402A6E6FDE5398F115CC9B38750781644018919169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2428B4F708F8C856E97C102EE99B89CA8F8F98281644018934603.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rosa Stayed 4 nights in Jan 2022 ### 4/10 Poor #### Stefanie Jan 14, 2022 Liked: Staff & service, room comfort #### Más o menos En general la atención del personal buena, ubicación excelente a escasos metros de la playa La habitación más o menos cómoda. El gran problema fue que cada día no había agua en habitación, para bañarse. ##### Stefanie Stayed 4 nights in Jan 2022 ### 4/10 Poor #### GUSTAVO Dec 11, 2021 Disliked: Staff & service, property conditions & facilities #### Decepcionante La verdad no me dieron el cuarto que reserve, el wifi no había, y el trato malo ##### GUSTAVO Stayed 3 nights in Dec 2021 ### 2/10 Terrible #### JESSICA AGUIRRE Nov 23, 2021 Disliked: Cleanliness, staff & service, amenities NO ME GUSTO EL TRATO DE LA SRTA ADMINISTRACION LA QUE ESTA SENTADA EN LA COMPU DE NACIONALIDAD VENEZOLANA LA LLAME PARA QUE ME DIERA LA UBICACION JAMAS LO HIZO CUANDO LLEGUE NADA DE AMABILIDAD TENIAS QUE DECIRLE QUE NOS AYUDE CON LAS COSAS NOS VIO CON UN GESTO PIDIO QUE AYUDEN A UN CHICO, YO NI AYUDA PEDIRIA PERO TENGO UN BB Y UN COCHECITO, LA TV NO FUNCIONABA QUERIA PARA LOS DIBUJITOS DE MI HIJO NUNCA VINIERON ES MAS JAMAS SE ACERCO UN PERSONAL, PARA RETIRARME NUNCA NOS APOYARON PARA LAS MALETAS ....NO HICE MAS CASO PORQUE ESTAR EN EL LUGAR ES HERMOSO Y NO QUERIA MALOGRAR MIS VACACIONES PERO NO VOLVERIA OBVIAMENTE ...EL DESAYUNO PS NO MUCHO QUE DECIR PERO EL PERSONAL BUENO QUIZAS NO SEA SU CULPA Y TAL VEZ NO TENGAN BUENAS CONDICIONES EN ESE LUGAR ##### JESSICA AGUIRRE Stayed 1 night in Nov 2021 ### 8/10 Good #### Verified traveller Nov 1, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Recomendado Lugar cómodo, limpio, con atenciones del personal aceptable, en mi habitación no hubo wifi, ni red en la tv, me ofrecieron cambiar de habitación pero ya estaba instalada. Lo único que en la zona bar, no hubo control, ya que un grupo de huéspedes se quedaron tomaron hasta la madrugada y se escuchaba su música y risas escandalosas. ##### Verified traveller Stayed 1 night in Oct 2021 ### 2/10 Terrible #### RICARDO Aug 18, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Decepciono a toda la familia Llegamos y no existe gente atenta para recepcionar las maletas, tuvimos que subirlas 1 piso a recepcion estando con bebes y adultos mayores. De las 4 habitaciones dadas para nuestra estadia 2 estuvieron en el 1er piso del pabellon derecho de parte de la playa, estas tenian un camino de tierra que se encontraba sucia, habia una piscina en desuso con agua sucia, de esos 2 cuartos una puerta era un suplicio abrirla y cerrarla ya que se salia a cada rato ya que era una puerta de vidrio pesada y deslizable. Si no llevaba mi laptop hubiera pasado muchos problemas por mis bebes ya que tienen un cable con unos cuantos canales, todos con pesima calidad y ninguno con canal para niños, practicamente fue como no tener televsion. Se les olvida tambien colocar avisos de NO INTERRUMPIR, NO LIMPIAR y PASE A LIMPIAR, me han despertado los bebes un dia por tocar la puerta y gritar "limpieza". Su piscina no tiene una ducha para llegar de la playa y sacarse la arena por lo que la piscina tenia demasiada arena dado que la gente se metia a la piscina para sacarse la arena de la playa y la dejaba terrible. Sus piscinas al tenerlas practicamente medio dia con sombra dada sus edificaciones evitan q calienten lo necesario para sentir el agua este tan fria. El Sr. administrador se nota que se esfuerza para mantener todo en orden pero puede pecar a veces de duro al hablar y dar una pesima impresion como de MAL TRATO a los clientes. Me parecio pesimo e inaudito que cobren 50 soles por descorche. MALASO ##### RICARDO Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller Aug 9, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nightmare ! The hotel is a mess, unclean, stinky, disgusting, etc. I tried to leave the hotel the next day, but when I contacted expedia team, they didn’t resolve my problem I’m very upset and disappointed ##### Verified traveller Stayed 4 nights in Aug 2021 ### 2/10 Terrible #### Brends Aug 7, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mal servicio Me dieron una habitación con una puerta que no cerraba. Luego me cambiaron a otra pero me pusieron toallas usadas (mojadas). El hotel está bien ubicado pero tienen un Muy mal servicio. La comida tampoco fue buena ##### Brends Stayed 3 nights in Jul 2021 ### 2/10 Terrible #### Verified traveller Aug 6, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Poor customer service, ran out of water twice while showering on the first two nights, when we called the hotel the manager who picked up said he was already home and we need to call some other number not sure why his es listed! People upfront were just rude for no reason if they don’t want to deal with customers then don’t work in that type of field, restaurant needs more staff they kept telling us to go to the bar to eat we did and when they were at full capacity we just went back up the guy told us to give the wrong room number so we don’t get a bad experience? Extremely unhappy with this place! Never again ##### Verified traveller Stayed 3 nights in Aug 2021 ### 2/10 Terrible #### Verified traveller Jul 5, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bad xperience ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 4, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien la playa, malo el servicio. La playa es una joya, pero la gestión del hotel pésima, el desayuno malísimo. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller Jul 1, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wiffi ##### Verified traveller Stayed 1 night in Jun 2021 ### 4/10 Poor #### CESAR Nov 8, 2020 Disliked: Staff & service, property conditions & facilities Falta de capacitación al personal en atención al cliente, No están debidamente identificados; no tienen vocación de servicio. Respecto a las instalaciones, la habitación tenía una deficiente señal de Tv por cable, solo funcionaba un par de canales, no había señal wifi constante en el cuarto donde nos hospedamos. Lo bueno es el Bar e instalaciones para comer y beber cerca al mar. En general el personal de bar tuvo la mejor atención ##### CESAR Stayed 1 night in Oct 2020 ### 8/10 Good #### Verified traveller Nov 7, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación conveniente, la playa está increíble, el desayuno es pobre. ##### Verified traveller Stayed 2 nights in Oct 2020 ### 4/10 Poor #### Verified traveller Oct 24, 2020 Disliked: Staff & service, amenities Good: location! Great beach and beautiful view. Bad: poor staff service, wifi doesn't work and doesn't reach the rooms, the bar's music is uncomfortably loud on most rooms and plays nonstop from late morning until late at night... ##### Verified traveller Stayed 4 nights in Oct 2020 ## Expedia's Latest Trends ### Hotels > [The Malcolm Hotel ](https://www.expedia.ca/Canmore-Hotels-The-Malcolm-Hotel-By-CLIQUE.h19460361.Hotel-Information) > > [Cabin Rentals Barkerville](https://www.expedia.ca/Barkerville-Cabins.d6023568-aaCabins.Travel-Guide-Accommodation) > > [All Inclusive Resorts and Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-All-Inclusive-Hotel.0-0-d44-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Grand Palladium Punta Cana Resort & Spa - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Grand-Palladium-Punta-Cana-Resort-Spa-All-Inclusive.h1366645.Hotel-Information) > > [Hotels in Saint Donat](https://www.expedia.ca/Saint-Donat-Hotels.d6023523.Travel-Guide-Hotels) > > [Vaughan Inn](https://www.expedia.ca/Toronto-Hotels-Vaughan-Inn.h10056433.Hotel-Information) > > [Ramada by Wyndham Kent Seattle Area](https://www.expedia.ca/Seattle-Hotels-Ramada-By-Wyndham-Kent-Seattle-Area.h26086.Hotel-Information) > > [Perla Marina Cozy Villas](https://www.expedia.ca/Puerto-Plata-Hotels-Perla-Marina-Cozy-Villas.h26806933.Hotel-Information) > > [Motels Kelowna](https://www.expedia.ca/Kelowna-Motels.d3997-aaMotels.Travel-Guide-Accommodation) > > [ Friendly Fun Vallarta Different Experiences - All Inclusive.](https://www.expedia.ca/Puerto-Vallarta-Hotels-Friendly-Fun-Vallarta-All-Inclusive-Resort.h460538.Hotel-Information) ### Flights > [JetBlue Airways](https://www.expedia.ca/JetBlue-Airways-Flights.cB6.Travel-Guide-Airlines) > > [Flights from Ottawa (YOW) to Thunder Bay (YQT)](https://www.expedia.ca/lp/flights/yow/yqt/ottawa-to-thunder-bay) > > [Flights from Regina (YQR) to Baltimore (BWI)](https://www.expedia.ca/lp/flights/yqr/bwi/regina-to-baltimore) > > [Flights from Vancouver (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) > > [flights from pudong intl airport](https://www.expedia.ca/lp/airports/pvg/flights-from-pudong-intl-airport) > > [Flights from Vancouver (YVR) to Smithers (YYD)](https://www.expedia.ca/lp/flights/yvr/yyd/vancouver-to-smithers) > > [Flights from Toronto (YYZ) to Kastela (SPU)](https://www.expedia.ca/lp/flights/yyz/spu/toronto-to-split) > > [Flights from Vancouver (YVR) to Saint John (YSJ)](https://www.expedia.ca/lp/flights/yvr/ysj/vancouver-to-saint-john) > > [Flights from Montreal (YUL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yul/yvr/montreal-to-vancouver) ### Cars > [Car rentals in London](https://www.expedia.ca/Car-Rentals-In-London.d4127.Car-Rental-Guide) ### Packages > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) > > [Niagara Falls Vacations](https://www.expedia.ca/Niagara-Falls.d6023515.Destination-Travel-Guides) ### General > [Visit Noosa Heads](https://www.expedia.ca/Sunshine-Coast-Noosa-Heads.dx181632) > > [Visit Kreuzviertel](https://www.expedia.ca/Munich-Kreuzviertel.dx553248635213118129)