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Kimpton Clocktower, an IHG Hotel – Avis

5 out of 5
Kimpton Clocktower, an IHG Hotel
Oxford Street, Manchester, England

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 847 avis sur 1174." "
Note de 8 – Bien, d’après 174 avis sur 1174." "
Note de 6 – Acceptable, d’après 80 avis sur 1174." "
Note de 4 – Médiocre, d’après 41 avis sur 1174." "
Note de 2 – Terrible, d’après 32 avis sur 1174." "

9,4/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Corinne

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Martin

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mai 2023
Gabriella - Front Office Team Member a répondu le 4 juill. 2023
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastic stay
I booked last minute, very late, as I was going to be stranded in Manchester. Mohamed at the desk was a lifesaver, sorted me a room, way past check in. It was absolutely lovely and comfortable.
Séjour de 1 nuit en février 2022

10/10 – Excellent

Alexis

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très confortable et personnel agréable
Séjour de 4 nuits en octobre 2021

8/10 – Bien

Stephen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pretty good. Small room in a gloomy basement wasn’t ideal, though. 5*? Really?
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Sawitrie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice building
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Craig

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

chris

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fast,friendly check in. Huge room with great facilities
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Scott, CHORLEY

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Ricardo

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is an incredibly special and beautiful hotel to stay in Manchester, central and with big spacious rooms. The building is magical and the dining/breakfast/bar space is very beautiful. We were very well treated and felt at home here. The only issue I would point out is that the breakfast should be included in the price, as is the norm in Europe.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

William

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Remarkable property. Historical. Classy. Top notch. Wonderful! Great staff. Great food. Can’t say enough to encourage travellers to spend three days!
Séjour de 2 nuits en mai 2024

2/10 – Terrible

manuela

Points faibles : Propreté, service et personnel
L’hotel si trova in una posizione centralissima e vicina alla stazione dei treni e ben collegato mi ha ricevuto un ragazzo di nome Andrea bravissimo preparato e paziente .. sorvolo su il prezzo di una bottiglia di champagne.. la stanza grandissima datata coperte del medioevo che rilasciano peli e batuffoli di lana .. doccia spettacolare con acqua bollente a fiume pochi interruttori per controllare la luce .. la cosa terribile è la colazione .. il personale vestito senza divisa con gli stessi abiti del giorno prima per terra il pavimento non lavato il tavolo idem con tazze e piatti e posate veramente indecenti … il becon tagliato troppo spesso non te lo puoi scegliere perché decidono loro le uova stracotte senza uova sode senza formaggio insomma una bruttissima esperienza … non lo consiglio .. la colazione è l’inizio di una giornata lavorativa ..
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Kirsty

Points forts : Propreté, service et personnel
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Sarah

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Such a beautiful and hospitable hotel. We really enjoyed our stay here and they were very accommodating. Also loved their bath products and the lobby smells amazing! Only wish we weren’t travelling overseas so I could have further enjoyed the beautiful adjoining flower shop.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Nicola

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel building has an interesting history with original features throughout. Staff were always obliging with our requests .
Séjour de 2 nuits en avril 2024

8/10 – Bien

Leticia

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I probably should have done my homework on this hotel before booking my stay. I had to learn the hard way that it’s known to be one of the top most haunted places in Manchester. Don’t get me wrong, the building is beautiful, the lobby is beautiful and the rooms are great. But the tension and anxiety you feel as you walk through the hallways after getting off the elevator .. it takes away the whole purpose of being relaxed at a hotel. The hallway lights are sensors so they stay off for the most part, and at night it’s the most creepiest experience ever. I would only recommend this place if you enjoy that kind of stuff, otherwise it’s not worth it.
Séjour de 4 nuits en avril 2024

10/10 – Excellent

Aisha

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was great. The room was clean and beautiful . Not your ordinary hotel which made our stay that much more special. The English breakfast was wonderful and yummy. The restaurant at Kimpton - the Refuge food was delicious. The Kimoton is close to all your needs whether it’s for food convenient stores or buses and trams. Highly recommended.
Séjour de 6 nuits en avril 2024

10/10 – Excellent

Judith

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful historic building , excellent customer service and a good breakfast.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Sarah

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had a fantastic one night stay at this hotel as a family of four. A very comfortable room, and brilliant breakfast, but what stood out the most was the staff - everyone we came into contact with was so warm, helpful and friendly. Thank you!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Leticia

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing so happy to have booked our stay here!
Séjour de 1 nuit en avril 2024

8/10 – Bien

Stephen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Gabriella - Front Office Team Member a répondu le 13 avr. 2024
Thank you for your 4/5 review, we look forward to welcoming you back to our hotel soon.

8/10 – Bien

Mark, Marina del Rey

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I moved from the excellent nearby Brooklyn Hotel because I wanted to spend a couple of nights in one of Manchester's grandest and most impressive buildings. The lobby isn't large but is beautiful. The hotel itself is a fascinating maze, which lots of strange turns and unexpected interior details. It isn't quite luxurious -- the age of the building precludes that -- but it is quite nice. I very much liked my room with a large (and very nicely appointed) bath and views (a little restricted by smallish windows) on three sides including over the nearby railtracks. Basically, this is a very nice hotel in a very unique setting. Probably not as impressive as it was at its heyday - but fun and comfortable nevertheless.
Séjour de 1 nuit en février 2024

6/10 – Acceptable

David, YORK

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Property lovely. Room very warm and air con didn’t seem to help. Ordered a chilled bottle of wine to be delivered to the room before arrival…but it wasn’t there! Then got charged to my card afterwards anyway!! :)
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Fernando

Voyage en famille
Points forts : Propreté, commodités
Excellent
Séjour de 1 nuit en avril 2024
Gabriella - Front Office Team Member a répondu le 13 avr. 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Blake

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My Dad and I went to see Manchester United vs. Liverpool at Old Trafford. The hotel staff was great about showing us how to navigate the tram system so we took the tram from St. Peter’s sq to ManCity to take the stadium tour and to get to Old Trafford for the game. All of about a 5 minute walk from the hotel. Lots of great food within walking distance, had a great breakfast at the hotel. They were having train strikes during our trip so the hotel staff got us a driver to get us to the airport. Everyone was so nice and helpful, would definitely recommend coming back.
Séjour de 2 nuits en avril 2024

8/10 – Bien

Isaac

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Gabriella - Front Office Team Member a répondu le 13 avr. 2024
Thank you for your 4/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Janet

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Gabriella - Front Office Team Member a répondu le 4 avr. 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Graham

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nothing not to like!!
Séjour de 1 nuit en mars 2024
Gabriella - Front Office Team Member a répondu le 4 avr. 2024
Thank you for taking a moment of time to leave us such a lovely review. I'm delighted you enjoyed your whole experience of the Kimpton Clocktower.We look forward to welcoming you back here on your next stay.

10/10 – Excellent

Lee

Séjour de 1 nuit en mars 2024
Gabriella - Front Office Team Member a répondu le 26 avr. 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Helen, Keighley

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel, had a good nights sleep - quiet room, pillows and bed very comfortable
Séjour de 1 nuit en mars 2024
Gabriella - Front Office Team Member a répondu le 25 mars 2024
Thank you for taking a moment of your time to leave us a great review.we’re so glad you enjoyed your visit to Kimpton Clocktower including our beautiful historical hotel and our spacious comfortable bedroom.We look forward to welcoming you back here on your next stay.

10/10 – Excellent

Nigel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The building was amazing! lots of history. The Bedroom and facilities were 1st class. Would highly recommend staying here and will stay next time we are in town. Its next door to the Palace theatre and 20mins walk from o2 Apollo.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Shannon

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is nice with a great restaurant onsite. Other dining options plus a grocery store are an easy walk from the hotel. Concierge and front desk were great. One of the best hotel gyms I’ve experienced. My only 2 issues are that they have company meetings/events which take up areas that can be used by guests specifically the game area. Also noise from the street and the DJ at the restaurant can be loud.
Séjour de 3 nuits en mars 2024

10/10 – Excellent

Jessica

Séjour de 2 nuits en mars 2024
Gabriella - Front Office Team Member a répondu le 20 mars 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Pedro

Séjour de 2 nuits en mars 2024
Gabriella - Front Office Team Member a répondu le 18 mars 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Kristine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mars 2024
Gabriella - Front Office Team Member a répondu le 16 mars 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Cyrus K.

Séjour de 5 nuits en mars 2024
Gabriella - Front Office Team Member a répondu le 4 avr. 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Krishna

Voyage en famille, Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Loved our stay, only slight annoyance was the pool table being effectively unsuable, but we loved our room and the staff were excellent.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Jacqueline

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything great apart from bed very small double and bar music too loud when talking to friends.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Liam

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel
Séjour de 1 nuit en février 2024
Gabriella - Front Office Team Member a répondu le 12 mars 2024
Thank you for taking a moment of your time to leave us a great review.I'm delighted you enjoyed your whole experience of the Kimpton Clocktower.We look forward to welcoming you back here on your next stay.

10/10 – Excellent

Barbara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We like to stay here when we go to the Palace theatre. It's convenient and the accommodation is second to none
Séjour de 1 nuit en mars 2024
Gabriella - Front Office Team Member a répondu le 26 mars 2024
Thank you for taking a moment of time to leave us such a lovely review.It's glad to hear that you like our convenient location. We look forward to welcoming you back here on your next stay.

10/10 – Excellent

Scott

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is first class: great staff who do their best to meet your needs, bar and restaurant area are beautiful and rooms are very quiet and clean
Séjour de 1 nuit en mars 2024
Gabriella - Front Office Team Member a répondu le 26 mars 2024
It was an absolute pleasure to read your review, thank you for taking some time to share your experience.I'm delighted you enjoyed your whole experience of the Kimpton Clocktower and Refuge and including our historical hotel, friendly team members, comfortable spacious bedroom, the amenities in room and the atmosphere in Refuge.The team really appreciate your feedback and can’t wait to welcome you back again.

10/10 – Excellent

pedro, south padre island

Séjour de 2 nuits en février 2024
Gabriella - Front Office Team Member a répondu le 20 mars 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Erin

Séjour de 1 nuit en février 2024
Gabriella - Front Office Team Member a répondu le 20 mars 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Lucas

Séjour de 1 nuit en février 2024
Gabriella - Front Office Team Member a répondu le 11 mars 2024
Thank you for your 10/10 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Stuart

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Gabriella - Front Office Team Member a répondu le 11 mars 2024
Thank you for your 10/10 review, we look forward to welcoming you back to our hotel soon.

10/10 – Excellent

Jack

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful
Brilliant hotel. Offered to have someone bring my luggage to the room. The hotel smells amazing and is steeped in history. The architecture is wonderful. We spent an hour walking around looking at everything and nobody had an issue with this. The residents hour in the bar was great, a place to have a free alcoholic drink (or 3) with snacks also provided such as crisps and ice cream. Had post delivered to the hotel and that was kept safe for me, although being a 5* I would have preferred it be dropped to the room rather than having me come down to collect it. One of the best hotels in Manchester. Didn’t have the breakfast as it seemed a bit steep considering what we had already paid for the room, so can’t comment on that. If you’re thinking about staying here, just do it!
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Lucy

Séjour de 1 nuit en février 2024
Gabriella - Front Office Team Member a répondu le 11 mars 2024
Thank you for your 10/10 review, we look forward to welcoming you back to our hotel soon.

6/10 – Acceptable

Ben

Séjour de 1 nuit en février 2024
Gabriella - Front Office Team Member a répondu le 19 févr. 2024
Thank you for leaving a review of your stay with us at the Kimpton Clocktower. I am very sorry to hear that you haven’t enjoyed your stay with us. May I kindly ask which part of the experience did not meet your expectation? Please contact our team directly for further discussion. Please know that your feedback is extremely valuable to us. We use feedback to continuously make changes to our brand to improve the guest experience. I hope you will reconsider choosing Kimpton again in the future.

10/10 – Excellent

Ben

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a nice stay
Séjour de 2 nuits en février 2024
Gabriella - Front Office Team Member a répondu le 19 févr. 2024
Thank you for your 5/5 review, and I am so glad to hear that you enjoyed your whole experience in Kimpton Clocktower! We look forward to welcoming you back to our hotel soon.

10/10 – Excellent

leon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The architecture and structure of the hotel is beautiful
Séjour de 1 nuit en février 2024
Gabriella - Front Office Team Member a répondu le 26 mars 2024
Thank you for taking a moment of your time to review your stay at the Kimpton Clocktower.I am glad to hear that you like our unique style historical hotel. We would love to welcome you back soon with a warm welcome.