Pool

Reviews of Art Hotel Managua Nicaragua

2.5 out of 5
Art Hotel Managua Nicaragua
(formerly Hotel Beneficial Managua), 1 block north of park Las Palmas, Managua

Reviews

8.2

Very good

Rating 10 - Excellent. 108 out of 268 reviews" "
Rating 8 - Good. 96 out of 268 reviews" "
Rating 6 - Okay. 44 out of 268 reviews" "
Rating 4 - Poor. 11 out of 268 reviews" "
Rating 2 - Terrible. 9 out of 268 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Harriette

Disliked: Property conditions & facilities
Great hotel sadly when I went the pool wasn’t in service
Stayed 1 night in Mar 2024

4/10 Poor

Fergus Bruce

Stayed 6 nights in Feb 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente Hotel a un razonable precio, con desayuno incluido; El personal excelente; Noemy y Jarol excelentes Trabajadores; Limpio y Tranquilo Hotel, fue como estar en Casa ! Gracias , muchas Gracias, pronto volveremos! Mauricio y Sandra Lazo
Stayed 6 nights in Jan 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Danette L

Travelled with family
Liked: Amenities

8/10 Good

Leonardo, mendham

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Javier, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place to stay
Stayed 1 night in Nov 2023

8/10 Good

KIRK

Liked: Cleanliness, staff & service, amenities
This is my second time staying at the hotel. It's owned by the same people that item Hotel X and Airport Hotel across the street.They normally have the pool open, which is the reason I stayed there this second time, but it was closed for maintenance, which was frustrating. Otherwise everything's great, quiet room, nice showers, normally a really nice pool and a good breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Lorenzo Staunovo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place to sleep at close the airport and Art Hotel was perfect. I made a mistake when I booked and picked the wrong date but there staff was very accommodating and allowed me to stay the actual needed night instead. Thank you!
Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool need maintenance (clean) and security because no parking just outside (street)
Stayed 7 nights in Sep 2023

8/10 Good

Irma

Stayed 3 nights in Aug 2023

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art hotel is the best
Great service all employees were great and very helpful with everything
Stayed 2 nights in Aug 2023
Response from Sergio, Administrator on Oct 6, 2023
Thanks Stewart, we hope to see you again.

4/10 Poor

Keydy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Eric

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They are need more personal, for work better
Stayed 1 night in Jul 2023
Response from Sergio Admin on Jul 24, 2023
There are 12 rooms with 50 percent occupancy on average. We're not sure how many people possibly would be appropriate to operate. Let's be blunt-- We'd be happy hire more people, but realize that our room rate were 25% higher five years ago. The present prices are due to market conditions including COVID, politics, the economy, and the fact that people don't want to pay for services. On the other hand, supplies and wages have gone up 30%. Hiring more people probably isn't sustainable at this juncture.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Jul 2023

8/10 Good

Martin

Travelled with family
Liked: Staff & service, property conditions & facilities
What I was expecting as management priority is to maintain a schedule of cleaning inside the rooms more periodically. I know that this a 3 start hotel but it doesn't take any extra effort to maintain room with fresh towels, cleaning and stuck up with necessary accessories to maintain the rooms more efficiently. I know if you ask, they may have cleaned for me, but that's not the point. Some one has to be able to create an cleaning schedule more periodically.
Stayed 7 nights in Jun 2023
Response from Sergio Admin on Jul 24, 2023
The problem we have is that the complaint is usually the opposite-- the clients complain that the maids disturb them. The hotel is tiny, all you need to do is let the front desk staff know your preference when you check in-- alternatively, you just peek your head out the door at anytime between 9 and 4 and the maid most likely will be visible.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, super fast check in great customer service and great price.
Stayed 1 night in Jun 2023

10/10 Excellent

Luis

Stayed 4 nights in Jul 2022

4/10 Poor

Rosa Leonor Azana

Stayed 5 nights in May 2022

10/10 Excellent

Joseph

Stayed 1 night in Apr 2022

10/10 Excellent

Arian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice personnel
Stayed 2 nights in Feb 2022

10/10 Excellent

liester

Stayed 5 nights in Feb 2022

6/10 Okay

Jarred

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Jan 2022

2/10 Terrible

LINDA G

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was super nice but do not recommend this hotel. The room was crawling with ants, non-stop, even found a roach the last day. The breakfast was mediocre, not at all what someone posted in the reviews. They don't even have butter for the dry toast. They also charge you extra fees for people sleeping there even if you paid for a room with four beds. Incredibly disappointing and never again!!!
Stayed 7 nights in Oct 2021

2/10 Terrible

Julia Mercedes

Disliked: Room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nca and claen place
It was a nice and clean place Traditional Nica breakfast was good and I enjoyed it. The staff was very helpful. There is a funny parrot that makes a lot of noise occasionally.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Breakfast was good, the neighborhood is safe. It needs some remodeling.
Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a lot of ants inside the room all over the room. Around the bed, in the bed. Somebody went inside the room without permission.
Stayed 3 nights in Feb 2020

10/10 Excellent

JUAN, Bradenton Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay with great service by the staff, the only complain i would have is to change the chairs by the pool sense the are not in great shape and really not that comfortable but other than that and missing the monkeys, always a great stay
Stayed 9 nights in Feb 2020

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is great, staff is super friendly the 2 front desk guys always been very profesionals and the lady who made breakfast was great, coffe is one of the best coffe we try.
Stayed 1 night in Feb 2020

8/10 Good

JOSHUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Friendly staff, good breakfast, large rooms for reasonable price. Wifi worked surprisingly well. Located in an area with plenty of street food, about a 10 minute drive or 30-40 minute walk from the city center. Lots of common space that makes for a good place to work socialize. Some food and drink options on site, too.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Manuel

Stayed 1 night in Dec 2019

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, will definitely return!
Stayed 1 night in Nov 2019

8/10 Good

Stewart

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cute property. I loved, loved, loved that they had an array of animals on the property. Tucan, parrot, cats, turtle, monkeys. I was truly elated. I only stayed one night, but it was pleasant.
Stayed 1 night in Oct 2019

8/10 Good

francisco guevara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

AnnaEspi, Montebello California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked a lot about this place is that it was close to the relatives I went to visit. The environment was like I was home. The staff personnel AMAZING!!!! Two of my best people there are Jonathan and the cooking lady. Shan the staff person from the night was really good but a little less friendly then Jonathan and the cooking lady (sorry she told me her name and can’t remember it) but she was super nice. All profesional. There was a guy there looks like maybe the owner, partner or the hotel administrator. Sorry but he was very rude to be a very important person in the hotel. Never said good morning or when we left never said thanks for visit. Me as a general manager of a hotel and restaurant in CR is one of the things I do to make sure my guess come back to us. Over all it was an AMAZING experience at the Art Hotel. By the way the hotel needs a little upgrade and for sure more repairs in the rooms and better towels and pool needs better cleaning.
Stayed 8 nights in Sep 2019
Response from Jonathan, Front Desk Administrator on Oct 18, 2019
Thank you for your review of Art Hotel Managua. We are glad you enjoyed your stay and found the employees to be friendly and helpful. As to our manager that did not greet you, we do not have a manager on duty at Art Hotel. We believe that the person you thought was a manager was actually a consultant that is assisting with some engineering and construction development issues. For this reason, it is unlikely he would interact with guests unless he noticed a problem that he needed to advise the investors about.

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen establecimiento y muy hermoso me encanto el lugar fresco y muy artesanal
Stayed 2 nights in Jul 2019

10/10 Excellent

Janitzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, cuarto muy limpios y muy seguro. Agradezco a todo el Staff por hacernos sentir en casa
Stayed 6 nights in Jul 2019

8/10 Good

Raiza

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel. Clean and good customer service. Great experience overall
Stayed 4 nights in May 2019

6/10 Okay

seer

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Was not happy to see monkeys in a cage, I think animals should be in the nature and not for the entertainment of humans. However I don't know the history behind these monkeys or birds. My friend and I were disappointed with our shuttle reservation, someone made a mistake while booking our shuttle and at 4:30am we were told that no taxi was bringing us to the airport. We were stressed out and needed to be at the airport, the staff was not finding solutions to help us. Even though it was not his mistake, he should of offered more solutions. Other than those dissatisfactions, the room was good and clean.
Stayed 1 night in Mar 2019