Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
70% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromCharleroi

Posted 11-Jul-2016
Pros: Les différentes piscines, et les activités réalisées par les animateurs de l'hôtel!
Cons: La nourriture et l'interdiction de fumer en terrasse ou en bord de piscine. Le nombre de fumeurs est énorme et c'est dérangeant pour les non fumeurs.
Location: Plusieurs plages se trouvent à 5-10 min. de marche. L'une d'entre-elles permet de nager avec des petits poissons. Une petit centre commercial à 5min.
Nous avons passé 7 jours sur place. Les chambres sont correctes et propres. Le complexe est très agréable et les piscines à disposition sont chouettes !
4out of 5
by A verified traveller fromMilano

Buon albergo abbastanza vicino al mare

Posted 10-Jul-2016
Albergo con rapporto qualità prezzo molto buono. Sono appena tornato da una settimana in albergo in cui siamo stati abbastanza bene. (Io e le mie ragazze eravamo alloggiati al Mastines) Albergo con l'unica pecca per le stanze;la mancanza di aria condizionata. L'albergo avrebbe bisogno di una revisionata , anche se le attrezzature interne sono funzionanti ma visibilmente datate. Si mangia discretamente e con abbondanza, con qualche i piatto ripetitivo. Ma nel complesso la vacanza è stata piacevole.
4out of 5
by A verified traveller fromRoma

Struttura spartana ma accogliente e pulita.

Posted 27-Jun-2016
Pros: Cura del cliente, cibo, pulizia
Cons: Servizi offerti al cliente e miglioramento delle sistemazioni.
Location: E' un po' lontano dall' aeroporto, più di 1 ora, ma è immerso a due passi da un centro commerciale dove trovi di tutto e vicinissimo alle spiagge
Il complesso alberghiero è situato a due passi dal mare, la struttura rientra nei nel settore di 3 stelle a causa delle stanze che sono un po' essenziali. Il personale ha una propensione al costumer care molto positiva, disponibile e puntuale. Il rapporto qualità/prezzo è sicuramente favorevole e la struttura è pulita. I pasti sono di qualità, buoni e con una varietà notevole di pietanze. Anche le materie prime sono eccellenti e, personalmente ho molto apprezzato l'attenzione nel dedicare la prima parte del buffet con i cibi vegetali, poi i latticini, di seguito carni e pesce per finire con i dolci e la frutta. Per un vegetariano, come me, non si può chiedere di meglio: ampia scelta e tutto ben cucinato anche sul momento! I punti deboli sono: - La carenza dei servizi in stanza: non vi è la televisione, phon, aria condizionata, detergenti per la cura personale e wi-fi gratuito - L'orario dei pasti: la colazione alle 8.00 è troppo tardi mentre è assurdo concedere la cena dalle 18 alle 21!
4out of 5
by A verified traveller fromEssex England

Beautiful views over the Med

Posted 27-Jun-2016
Pros: I felt safe within the complex. I liked the friendly staff. My huge double bed and large bathroom. Views from my balcony were breath taking.
Cons: Mastines just a little bit tired looking. More sun shades needed.
Location: Lovely location near the beautiful Cala Antenna and Cala Domingos. Walked to both and spent time there
Had a great time and would go again. I had a lovely room with fabulous sea views and overlooking the pool. My room was cleaned daily and the maid was lovely, always happy to help. The food was good, plenty to choose from. The Mastines dining room was a bit like a canteen - but remember this is a 3 star hotel. Loads of sun beds but not many umbrellas. Overall, as a single female traveller, I thoroughly enjoyed myself.
3out of 5
by A verified traveller fromparis

Complexe de trois hôtels,

Posted 22-Jun-2016
Personnel. Ne parlant pas français., Complexe de trois hôtels. l'hotel dans lequel j'étais ne correspondais pas à la photo. Aucune information én français. Y compris pour le transfert. Hôtel aetroport.
4out of 5
by A verified traveller fromB

Hotel limpio, en general Satisfactorio.

Posted 13-Jun-2016
El edificio que nos tocó era antiguo pero muy limpio que es lo que importa. Las únicas pegas era que En la reserva ponía que tenía aire acondicionado en habitación y lo que tenía era un ventilador en techo y el horario de cena era muy temprano, aunque había snack después y si no te daba tiempo a cenar, comías ahí. La comida muy bien. Las piscinas muy bien también aunque para mi gusto las cerraban pronto. La estancia en general fue buena, aunque con estos pequeños matices.
4out of 5
by A verified traveller fromS

Leuk hotel, lekker eten en prachtig uitzicht

Posted 11-Jun-2016
Een heel mooi hotel met een goede en leuke animatieteam. Er is voor ieder wat te doen, darten, waterpolo, jeux de boule, etc. Er is een mooi groot zwembad en het eten is lekker en netjes geregeld.
3out of 5
by A verified traveller fromslough

Posted 8-Jun-2016
Location stunning .entertaiment non existent .when we stayed they were going through changeover . At one point we did not even have reception .we were led to believe this was a complex if 3 hotels but it is just two . No one seemed to know what was going on
1out of 5
by A verified traveller

Posted 16-May-2016
Hotel viejo habitación sin televisión y q mínimo champu en el baño y baño super viejo con la bañera pintada limpieza buena personal mejorable sobre todo en el bar de dentro Y el mobiliario quemado sobre todo en la habitación nuestra lo único bueno q tiene el hotel el entorno y las vistas
3out of 5
by A verified traveller fromaustralia

Last minute booking

Posted 11-Oct-2015
Pros: Staff very helpful and polite. Great view and bigger room after I upgraded for an extra 85 pounds. Well worth it.
Cons: Hmmm transport to the hotel took 4 1/2 hours. 2 TVs in lobby - only news channels and one did noT work. Tea/coffee in plastic cordial cups only at bar
Location: very small beach a 10 minute walk with steps, 2nd small beach south a 30 minute walk along waterfront. Great public bus transport at door.
Well got off plane at 19.10 got to the hotel at 23.30 into room by midnight. No dinner that night or food available at hotel. Not a good start. Vending machine drinks did not work, no tea or coffee available except at bar before midnight or at reception after midnight so I had one bottle of water. Room was one of the smallest I have ever stayed in. No bag stand and could not put bag flat on floor to access cloths. Staff at hotel great when I asked for an upgrade the next morning. All meals buffet mostly fried/ oily hot food but great salad selection. Same breakfast and deserts for all stay. No tea or coffee available at lunch or dinner in dinning room, only at bar outside at lunch and entertainment bar at night. Bar served hot drinks in plastic cordial cups very dangerous as hot to hold and soft side due to heat. Indoor pool very cold not heated. All pool not available till after 10am. Grounds and lounge areas very tired and run down. Easy cheap and great bus services to other tourist places eg markets and other beaches.