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Reviews of Hotel Xlendi Resort & Spa

3 out of 5
Hotel Xlendi Resort & Spa
St. Simon Street, Xlendi Bay, Munxar, Gozo

Reviews

6.6
Rating 10 - Excellent. 11 out of 53 reviews" "
Rating 8 - Good. 20 out of 53 reviews" "
Rating 6 - Okay. 6 out of 53 reviews" "
Rating 4 - Poor. 8 out of 53 reviews" "
Rating 2 - Terrible. 8 out of 53 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xlendi Hotel would be our choice again!
Hotel is undergoing change in management and updates. Our room was very spacious and provided everything we needed. The location to restaurants and bus is great. Views are unsurpassed. Sunset amazing. Recommend the water view rooms. Enjoyed rooftop pool. Full complimentary breakfast was delicious. The entire staff was very helpful and polite. Would choose this hotel again.
Stayed 3 nights in Jul 2017

8/10 Good

cettina

Liked: Staff & service, room comfort
Good
Value for money,the breakfast was excellent the only problem they had was the wifi it was really bad they sad they had a faulty but after all it was worth it
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great view of Xlendi bay.
The location great, good breakfast, not only continental but scrambled or boiled eggs and more included in the menu. The view is breathtaking from the balcony. A refrigerator and safe are included . We had a Seaview room which included a sofa as well. Not everything is perfect but it is good value money. Does not have a private beach but only 2 minutes away from the sea.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again. Needs alot of work
Well where to start from. When got the room at around 19:30 the room was dirty the bed was used and the bus full. When down to reception and they made the excuse that the clean was sick and had to leave early home.

8/10 Good

vincent

Liked: Room comfort
NEED FOR REFURBISHING.
I WAS A LITTLE DISAPPOINTING ABOUT THE BREAKFAST. THE COFFEE WAS VERY BAD. MANY WALLS THEY NEED TO BE PAINTED.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
hotel not as good as last visit, cliental poor.
position excellant, indoor pool not working, breakfast very limited.

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, room comfort
The place where to stay in Xlendi
Great !!
Response from General Manager on Mar 2, 2017
Dear Chantelle, Thank you for taking the time to share your experience based on your travel and we are happy to hear that you were happy with your stay. We are certainly looking forward to welcoming you back. With Best Regards, Xlendi Operations Team

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
so so dirty that i was so bad of elergic many dust
it was not ff us there was no facilities and all is close even the pool and bar and restaurant

2/10 Terrible

sb2370

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location but absolutely filthy
We have recently came back from a staying at the Xlendi hotel in Gozo. Elevator was not working due apparently to some re setting that was never done. Gym facilities were absolutely outdated and were impossible to use them. Sauna was broken or at least this was what was told us. Bath tube was not properly draining I did told reception but nothing was done. Corridor lights not working. Above all the cleanness of the hotel, room and bathroom was below the standard. We did even find a dog or cat feces in front of the door. The hotel is advertised as 5 stars and with a Spa however the spa was closed, the facilities needs modernization, the owner is absolutely rude on the phone once we did speak to. It is absolutely disappointing although the location is lovely and quite.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is very run down. Our room was lovely but it felt difficult everywhere else in hotel. Roof pool was filthy

2/10 Terrible

AMY, UK

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at all costs
We were very disappointed with this hotel and would not stay again. The hotel in general was grubby, cat poo in the corridors, the Spa was never open, the indoor pool seemed to have been forgotten about (very dirty, condensation everywhere and a great big piece of rusty metal sticking up from the steps into the pool), we felt sorry for the staff as there are clearly not enough of them employed to do all of the jobs required . Our room was not cleaned once in 10 days, we just got fresh towels. This hotel should not be allowed to use 'Xlendi' in its name as it a disgrace to the area (which is lovely by the way) You only need to take a look at the recent reviews on trip advisor to see how bad this place really is.

2/10 Terrible

gary, manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrendous
hotel xlendi struggling it needs a refurbish .booked deluxe suite but just got basic room .breakfast lacking .pool beautiful position on roof but everything else lacking

2/10 Terrible

denise, manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not stay at this hotel
on arrival room not ready 3pm .first morning not much left at breakfast 9am.last day of stay no power in hotel no lifts lights aircon etc. had to pack in dark no emergency lighting no staff or security guard .power off 20 hours so totally spoiled our stay .never again will we stay at this hotel .rooms basic at best even though booked deluxe suite

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Querky Place
Unbeatable location with an amazing view. Hotel has so much potential but needs to move into the 21st century with a major refurbishment, new bed linen, towels etc. Having said that the room we had was very spacious overlooking the picturesque bay of Xlendi. Somehow the querkiness, being Gozo, seems like part of the character!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good and friendly - I did not give a negative review

6/10 Okay

Ruth, london

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Good location but hotel experience could be better
This hotel is let down by mixed levels of customer service and tired facilities. Actual room is very spacious and location is fabulous. None of the issues we experienced were significant but became frustrating when dealing with too many small issues.

4/10 Poor

Adam, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view...if you are lucky
We booked a sea view room at Hotel Xlendi Resort and Spa only to be advised upon check in that we would have a land view room due to the Sea View room that was allocated having repair issues. The view however was not of land or countryside but rather houses across the road. The hotel is outdated and requires a major refurbishment. The king bed consists of two single beds pushed together however not locked in place which means throughout the night the beds move apart (be careful not to fall in the gap). The bathrooms are also in need of an overhaul. The drains don't drain quickly enough and the water pressure is lackluster. There is a bar fridge located in the room however it is empty and there is no bottled water available to purchase from the reception nor the one and only vending machine in the hotel. I would not recommend this hotel until a time where it is renovated and some major works are performed.

8/10 Good

Lorraine, Malta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's staff was very helpful. Overall the rooms were very clean. We were a family of four and we booked B&B. Breakfast was very good. We had a kitchenette in the room but there weren't enough plates for us all. Also the ceiling fans in the kitchen were very slow and since it was summer it was too hot. There was even an air condition in the bedroom but it was not working well either. The balcony overlooked the sea and it was lovely with all the lights in the evening and the sun rising in the morning. If there were some insect nets round the balcony doors it would have been of great use.

8/10 Good

Truescot15, Gozo

Liked: Cleanliness, staff & service, room comfort
Beautiful location lovely view
We had a lovely sea view from the balcony and the room and bed was clean and comfortable. The pool could have been cleaner and the shower and bath could have been nicer but overall a lovely stay and staff very friendly and helpfull.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and helpful staff
We had one of the rooms with a balcony overlooking the beautiful bay - really worth it. The staff were really helpful and Xlendi is beautiful!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely resort in a prime location. The 4 lifts in the hotel can be a bit confusing.

8/10 Good

Bezzina

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Sandro, Malta

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not so happy
A/C didn't work and it was too hot to sleep. The cooking gas was to low and there was no maintinance personnel to fix it. Not a happy person!

6/10 Okay

joe b, Sliema

Liked: Room comfort
Disliked: Cleanliness
Nothing outrageous but nothing to write home about
Beautiful view (possibly one of the most beautiful available in gozo) and spacious room. Staff was extremely polite and helpful. Cleanliness of the room, water pressure in bathroom and quality of breakfast leave much to be desired.

10/10 Excellent

Michelle, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, Awesome location
Such a warm welcome to the hotel, great service. Worth the extra for the room with a view. Would definitely come back!

8/10 Good

Verified traveller

Liked: Staff & service
Service minded people
Perfectly OK. Nothing for breakfast craving visitors.

4/10 Poor

Mzee

Liked: Cleanliness
Disliked: Room comfort
Family holiday
Location great! Room was too small for three and our son's pull-out bed kept falling apart. The room was definitely dated: there were only news channels on the TV and no freezer in the fridge. Overpriced for everything but the view.

8/10 Good

djeart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Cikku

Liked: Cleanliness, staff & service
An average hotel with helpful staff and excellent location.
We were given an apartment for our two nights' stay although we booked a room. The apartment was quite large and well equipped. Breakfast was included. Breakfast was nothing to speak of. Not a wide selection but plentiful. Refurbishment works were going on next to our rooms. While slightly annoying we didn't care much because throughout the day we were out exploring Gozo. Although the apartment was at the back of the hotel, it was close to the hotel car park where we used to leave the car for the night. All in all we were satisfied and enjoyed our stay. We did not make use of the hotel facilities like the indoor pool or gym since we felt that they lacked ventilation and the atmosphere inside was stifling. The hotel enjoys fantastic views from its terraces.

6/10 Okay

Dorothy, Dublin, Ireland

Liked: Cleanliness, staff & service, room comfort
Xlendi Hotel
The Hotel was in a great location. The staff were great. It was a little old fashioned. The gym was very good.

4/10 Poor

Matilda

Disliked: Cleanliness, property conditions & facilities, room comfort
Rekommenderar inte
Hotellet är nergånget och känns som de gett upp lite. Lovas mer än vad man får. Ac;n fungerade inte och när vi påpekade detta i receptionen så ryckte värdinnan på axlarna och så fick vi svaret att jo det visste dom om men en reparatör skulle komma dagen därpå men nej ac:n var av hela vår vistelse. Wi-fi samma sak alltså funkade inte. Såg sen på hotellrummet att strömbrytaren till ac:n (alltså ser ut lite som en lampknapp på väggen med texten "air condition" klistrad på) var övertejpad. Så tror inte att den var ens tänkt att kunna användas. Rummet var inte rent, poolbaren var stängd, frukosten dåligt utförd och med för lite personal. Läget är topp och hade fin utsikt och tror att små medel att gjort vistelsen mycket trevligare. Tex fräschare rum, byta de mögliga duschdraperierna, att de ska finnas mer personal kring pool så att man kan kunna köpa vatten eller något litet att äta eller vad man nu vill ha vid poolen.
Stayed 3 nights in Jul 2017

8/10 Good

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W potwierdzeniu rezerwacji z Hotels. com napisane było że"Wyżywienie i napoje: kuchenka, pełnowymiarowa lodówka z zamrażalnikiem, płyta kuchenna, kuchenka mikrofalowa i naczynia do gotowania, zastawa, sztućce" I taki pokój rezerwowałam. Niestety na miejscu okazało się, że w pokoju jest tylko lodówka a pokój z aneksem kuchennym możemy dostać za dopłatą z czego nie skorzystaliśmy. Dzięki uprzejmości Pana Salvatore z recepcji dostaliśmy czajnik elektryczny. Byłam bardzo zawiedziona bo pokoi bez kuchni jest w tej okolicy dużo i można było zarezerwować coś innego, ale zależało nam na kuchni. Trudno. Dosyć żali, teraz superlatywy. Hotel jest położony przepięknie.Jest bardzo klimatyczny. Widoki-bajka. Sympatyczna obsługa. Bardzo dobre śniadania. WiFi działa bez zarzutu. Gdyby nie zgrzyt z pokojem wszystko byłoby bardzo dobrze.
Stayed 4 nights in Jun 2017

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel og god service. Det var uden for sæsonen og det bar standarden præg af. Men det gjorde prisen også, så fuld valuta for pengene

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to return
Super lage, gute Aussicht

8/10 Good

さわこ, 大阪

Liked: Staff & service
景色がいい
オフシーズンで人も少なく滞在できた。なにより客室まで朝食を持ってきてくれて最高のベランダからの景色を見ながらの朝食は最高だった。バーはビールが１ｅｕｒｏとやすい

8/10 Good

Silvano, Roma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Grande o piccola.... tutte superior!
Avevamo prenotato due stanze. Ci avevano detto che erano disponibili una grande a 100€ è una piccola ad 80. Il pagamento è stato richiesto ed effettuato all'arrivo. Arrivando per la piccola, no problem; ma la grande era... occupata! Ci hanno allora dato una stanza ... più piccola della piccola. Al mattino dopo ho chiesto spiegazioni sui prezzi: tutte superior, mi ha risposto tal Raimondo. Voi non vi sareste sentiti presi in giro?

2/10 Terrible

SYLVIE, LA ROCHELLE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter...
Les + : très très bien situé, vue exceptionnelle sur la baie de Xlendi Les - : état vieillot, déplorable, la clim était en panne, traces noires (moisissure ?)sur le plafond, nous avons demandé à parler à la direction qui a refusé de venir nous voir, nous avons été obligé de faire intervenir hôtels.com depuis Malte pour qu'une solution soit trouvée rapidement, la baie vitrée s'ouvrait mal, la piscine était sale, débit d'eau très faible dans la salle de bain et dans l'évier... Nous étions pressés de quitter cet hôtel

2/10 Terrible

JOFFREY, GAP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
quelle déception !
nous avons loué un appartement, nous avons eu une chambre. seul point positif, la vue depuis la chambre. petit déjeuner inexistant, piscine sale, en travaux de partout, salle de gym dans un couloir sombre, ... à éviter

8/10 Good

Daniela, Bologna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Hotel un po' datato ma confortevole e ben arredato. Ottima posizione. Gentilezza e disponibilità del personale. Buono il ristorante

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel in buona posizione, diretto sul mare
Buona posizione, personale gentile e disponibile. Colazione poco adeguata al prezzo e alle stelle che ha il resort... Non buona, non di qualità! Il resto OK

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé avec piscine mais sale et bruyant
Hôtel très bien placé et accueil sympathique. C'est un vrai labyrinthe mais ce n'est pas le plus gros problème. Le plus gros problème est la propreté. La terrasse était sale à notre arrivée et n'a jamais été nettoyée pendant notre séjour de 4 nuits ! Le carrelage de la chambre est juste balayé, pas nettoyé. Autre problème, le bruit, comme dans presque tous les hôtels, les femmes de ménages vous réveillent à 8h du mat', adieu la grasse mat' !

8/10 Good

Lo, France

Liked: Cleanliness, staff & service, room comfort
emplacement super
Un lit tres bon chambre désuète mais propre. Vue imprenable.... Bon petit déjeuner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo fajny, ale i nieco nietypowy hotel.
Bardzo przyjemny hotel. Dobre śniadania. Okolica spokojna i z pięknymi widokami na klify. Hotel o tyle nietypowy, że składający się z dwóch budynków i potrzeba trochę czasu żeby się połapać na które piętro którą windą jechać.

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell o personal
Utmärkt utsikt från pool o restaurang, underbart trevlig personal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressions
Le séjour à l'hôtel a été très agréable et reposant. La piscine sur le toit est vraiment un atout de l'Hôtel. Notre chambre offrait une belle vue sur la mer et le port.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Will come back !
Enjoyed 4 nights in this amazing village. The hotel has fantastic location and sunterrace+pool overlooking the whole harbour. Staff is very friendly. Fitnessroom is ok. To do in Xlendi: Dive with 'Utina'. Take fantastic photos at the yellow cliffs south of Xlendi Tower (700m) light is excellent for portriats etc 1 hr before sunset. Try a double Canoe -> great fun:-) See and hear the bats at night from the waterfront benches 200m south of the hotel. Swim along the harbour front proteced from boats by buoyline markers+++

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt hotell i mysig miljö
Mycket trevligt hotell i en trevlig by. Bra service