Lunch and dinner served, international cuisine
Check availability

Reviews of ProfilHotels Garden

3.5 out of 5
ProfilHotels Garden
Baltzarsgatan, 20, Malmö, Skåne County

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 1000 reviews" "
Rating 8 - Good. 413 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, everything you need in the room is there,great free breakfast,a lots shop restaurant,we can highly recommend this hotel
Stayed 1 night in Apr 2024
Response from Hotel Garden on Apr 15, 2024
Hi Paul,We appreciate you taking the time to share your experience with us during your stay.How nice you enjoyed our breakfast and we are so happy to hear from you.We are also grateful for your comments and we sincerely hope to see you again during your next visit to Malmö.Best regards,Hotel Garden/ Gisele

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Comfortable and easy access to local area.
Stayed 1 night in Apr 2024
Response from Hotel Garden on Apr 15, 2024
Hi Fiona,We appreciate you taking the time to share your experience with us during your stay.We are also grateful for your comments and we sincerely hope to see you again during your next visit to Malmö.Best regards,Hotel Garden/ Gisele

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. A bit old maybe but clean with amentities you need. Staff were lovely. Great location, 5 mins from the station, 30 mins walk to Malmo FF stadium. I'd definitely use it again.
Stayed 1 night in Apr 2024
Response from Profilhotels on Apr 14, 2024
Dear John,Thank you for writing about your stay. We are happy to hear that you enjoyed your stay with us and that you appreciated our staff.We hope to welcome you back soon.Best regards,Team Garden

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Central locations
Stayed 1 night in Mar 2024
Response from Team Garden on Apr 3, 2024
Thank you very much for taking the time to share your impressions of your stay.Warm welcome again and finally thank you for this visit!

10/10 Excellent

Nicholas Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome from a very friendly staff with homely foyer facilities, excellent buffet breakfast and a great location for old town and major transport connections,
Stayed 2 nights in Mar 2024
Response from Profilhotels on Mar 22, 2024
Dear Nicholas,Thank you for taking the time to leave us a review about your stay. We are very happy to hear that you enjoyed your stay with us and that you appreciated our staff, service and breakfast.We hope to welcome you soon again!Best regards,Team Garden

6/10 Okay

Jana

Travelled with family
Liked: Cleanliness, staff & service
Great spot in the city but the hotel was only ok. For the same price, there are many other hotels around. The two rooms we had both needed a lot of fix up. The furniture was like in a university dorm and the bathroom door had a lot of water damage because there is no shower enclosure or curtain and there's a drain in front of the toilet. Bed was nice and comfortable and window opened wide which was a treat. Staff were often in the back room to the side of the front desk and didn't speak to you unless you had a question. Same in the dining area. Breakfast was lovely other than the eggs were awful and cold. They weren't able to give out parking passes so you have to pay with a credit card at the machine and it was more than advertised on Expedia. Not sure I'd recommend.
Stayed 1 night in Mar 2024
Response from Profilhotels on Mar 11, 2024
Dear Jana,We appreciate that you took your time to leave a review about your stay with us. We are glad to read that you enjoyed our breakfast and the bed comfort. We are grateful for your feedback and will take it further. For the garage we do offer day passes for 250 SEK that you pay after you drive in the garage. We hope that you will give us another chance and hope to see you again.Best regards,Team Garden

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Engla on Jan 11, 2024
Hi Aidan!Thank you for taking your time to give us such a wonderful review about your stay here at our hotel. We hope to see you here again.Best regardsEngla

6/10 Okay

Sydney

Stayed 1 night in Nov 2023
Response from Hotell Garden on Nov 9, 2023
Hej Sydney, och tack för din feedback. Hoppas ni väljer vårt hotell nästa gång.

10/10 Excellent

Trudi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel in a central location. Comfortable bed, clean room and delicious breakfast with lots of options. Coffee was good, too. Came to visit my daughter and will stay again.
Delicious breakfast
Parisian style restaurant
Stayed 4 nights in Oct 2023
Response from Hotel Garden on Oct 29, 2023
Hi Trudi,We really appreciate that you took your time and shared your experience during your stay with us.We are very proud of our breakfast and also very glad to hear from you such nice words about it.We are really looking forward to welcome back soon!Best regards,Hotel Garden/ Gisele

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vegan breakfast, sauna and attached parking.
A really nice hotel in an exceptionally central location. It offers attached parking, an in-house sauna, excellent vegan breakfast during long service hours and helpful staff. Recommended.
Stayed 4 nights in Oct 2023
Response from Hotel Garden on Nov 9, 2023
Thank you for choosing to stay with us. We appreciate your feedback and hope you choose us again

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Team Garden on Oct 7, 2023
Dear Kenneth, Thank you for the lovely review. We are glad to read that you had a great stay here with us. Hope to see you soon again!Best regards, Team Garden

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, with friendly staff, well serviced and with good breakfast facilities.
Stayed 2 nights in Sep 2023
Response from Hotel Garden on Oct 6, 2023
Hi Francesco,We really appreciate that you took your time and shared your experience during your stay with us.We hope to see you again during your next visit in Malmö.Best regards,Hotel Garden/ Gisele

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for your kindness.
Stayed 1 night in Sep 2023
Response from Team Garden on Sep 27, 2023
Dear Akshay, Thank you for your lovely review! We are so glad that you had a great stay here with us. Hope to see you soon again!Best regards, Team Garden

10/10 Excellent

Julian, Korca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located and the staff is amazing and very helpful . Breakfast is delicious! Highly recommended!
Stayed 1 night in Sep 2023

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel. Clean, friendly staff. Breakfast not to be missed.
Stayed 4 nights in Sep 2023

6/10 Okay

Maylen

Stayed 4 nights in Jul 2023
Response from Hotel Garden on Aug 3, 2023
Hi Maylen,We really appreciate that you took your time and shared your experience during stay with us.We hope to see you again during your next visit in Malmö.Best regards,Hotel Garden/ Gisele

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money
A nice room in a good location, close to the railway station and a BrewDog bar! Very clean, a nice buffet breakfast and quite a surprise to have barbells in the room!
Stayed 1 night in Jun 2023
Response from Team Garden on Jul 19, 2023
Hi Steven!We really appreciate that you took your time and shared your experience during stay with us.We are very proud of our breakfast and also very glad to hear from you such nice words about it.We hope to see you again during your next visit in Malmö.Best regards,

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Comfy bed, really quality breakfast.
Stayed 2 nights in Jul 2023
Response from Team Garden on Jul 19, 2023
Dear Tania!Thank you for taking time to review the hotel!We're glad to read that you're satisfied with your stay and that you're happy about our breakfast. I will let them know about your rating.We hope that you'll get back to us soon again!

10/10 Excellent

Johan Olof

Stayed 1 night in Jul 2023
Response from Hotel Garden on Jul 19, 2023
Hi Johan!Thank you for your time, we really appreciate your feedback. We are very happy that you gave us a great feedback and that you had an enjoyable stay with us!Have a lovely day!Kind Regards

8/10 Good

Kelly

Stayed 1 night in Jul 2023
Response from Team Garden on Jul 31, 2023
Dear Kelly, We are glad to read that you liked your stay here with us. Hope to see you soon again!Best regards, Team Garden

10/10 Excellent

John

Stayed 2 nights in Jun 2023
Response from Hotel Garden on Jun 8, 2023
Hi John,We really appreciate that you took your time and shared your experience during stay with us.We hope to see you again during your next visit in Malmö.Best regards,Hotel Garden/ Gisele

10/10 Excellent

Mette

Stayed 1 night in May 2023
Response from /Team Garden on Jun 23, 2023
Hello,Thank you for your review.we are glad to see that you are satisfied with your stay.Welcome back soon

8/10 Good

NK

Travelled with family
Liked: Cleanliness, property conditions & facilities
No working wifi.
Hotel was decent. WiFi was not working in the room we stayed. Informing the reception didn't do much. WiFi only works in the reception and not all parts of the hotel
Stayed 1 night in May 2023
Response from Jasmin on Jun 2, 2023
Dear NK,Thanks for taking the time to send us your comments.We always use our guest’s feedback to improve moving forward, we appreciate that you took the time to write. We would appreciate the opportunity to welcome you back.Best regards,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful hotel
A "nothing is a problem hotel" that made me feel comfortable from the moment I arrived. A sunny roof terrace, biscuits tea, coffee and water in the reception area eith comfy seats. Great buffet breakfast too and all a short walk from Central Station. I'd love to stay here again.
Stayed 2 nights in May 2023
Response from Jasmin on May 13, 2023
Dear Susan,Thanks for taking the time to send us your comments.We always use our guest’s feedback to improve moving forward, we appreciate that you took the time to write. We would appreciate the opportunity to welcome you back.Best regards,

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service
Easy to check in. Great breakfast. Good location. Not a fan of the green carpet. Basically decent hotel in a great neighbourhood…close to cafes, train station, shopping, brewpubs and attractions. Good staff
Stayed 4 nights in Apr 2023
Response from Hotel Garden on May 1, 2023
Hi Maureen,We really appreciate that you took your time and shared your experience during stay with us.We are very proud of our breakfast and also very glad to hear from you such nice words about it.We hope to see you again during your next visit in Malmö.Best regards,Hotel Garden/ Gisele

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but rememberable staying
We came rather late with the train from Stockholm and appreciate upgrading of our room. We boiled cups of teas and went to the bed. Actually beds in this hotel are very comfortable. We had to leave for our very early flight and the breakfast package felt suitable for that. The location of this hotel is convenient near from the railway station. It is not everyday you meet nice smiling staff when you need to check out at 4:30 morning time.
Stayed 1 night in Apr 2023
Response from MC on Apr 18, 2023
Hi Vera and thank you for your kind words!It makes us happy to hear that you enjoyed your stay with us! I will pass on your compliments to our night staff. :)Welcome back anytime!Kind regards,Marcus Hotel Garden

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service, amenities
Good location, good breakfast and friendly staff. The hotel is very old, worn out and dated though and there is no temperature control in the rooms it was uncomfortably hot.
Stayed 1 night in Mar 2023
Response from Team Garden on Apr 4, 2023
Dear Nicole, Thank you for the lovely review and for the feedback. We are glad to read that you had a good stay here with us. Tell us at the front desk next time so we can help you with temperature :) Hope we will see you soon again, Best regards, Team Garden

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast really good and a lot of options
Response from Team Garden on Dec 27, 2022
Dear Yvette,Thank you very much for your lovely review. We are happy that you had an enjoyable stay with us. Our breakfast is something that we are immensely proud of, we are thrilled to hear that it was appreciated. We look forward to your next visit.Best regards,Team Garden

4/10 Poor

Asher

Disliked: Property conditions & facilities, room comfort
Not the best choice
Not a good choice , small room , no thermostat and not enough heat , telephone not working , unpleasant smell , very good breakfast.
Stayed 1 night in Nov 2022
Response from Jasmina on Nov 18, 2022
Dear Asher,Thank you for your review! Good that you enjoyed the breakfast!We have diffrent sizes of room.The thermostat is connected to the temperature outside and adapts after that.We will have a look at the other things in your room.Best regardsJasmina Front Office & Meeting Manager

8/10 Good

Eugenia, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walkable from the Central station (less than 10 min) and the town center (less than 5 min). The hotel is on the older side and my room was quite small, but overall it was good; the conditions were proportionate to the price. The staff was friendly and accommodating. The breakfast buffet was good. My windows were looking out on the roof garden with apple trees and various green bushes. I went out there and it was very cute and pleasant. Overall, I recommend this hotel to anyone.
Stayed 5 nights in Aug 2022
Response from Team Garden on Aug 29, 2022
Dear Eugenia, Thank you for the lovely review. We look forward to welcoming you back again. Best regards, Team Garden

10/10 Excellent

Marcus

Stayed 1 night in Jul 2022
Response from EH on Jul 30, 2022
Hello Marcus, thank you for your kind review! We hope to be able to welcome you back soon! /Erica Hotel Garden

6/10 Okay

farshid

Stayed 3 nights in Jun 2022
Response from Jasmin on Jul 4, 2022
Dear Farshid, Thank you for your review. Your feedback is very important for us and we're always working on getting better. Welcome back, Jasmin/ Shift Leader

4/10 Poor

Michael

Disliked: Staff & service
Stayed 3 nights in Jul 2020

10/10 Excellent

Xhevat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location and great Breakfast, small room but otherwise good
Stayed 1 night in Jan 2020
Response from Marja on Mar 10, 2020
Hello, Many thanks for your review. We're glad that you're satisfied with your stay and hope to see you soon again. Best regards, Marja

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The interior is not as nice as the exterior and lobby. Carpets looked a bit worn/dirty both in rooms and hallway. The room was very far from the elevators (1-2 min walk). I was hoping the garden would be nice but was disappointed As there was nothing in winter and no views either. It was not really a rooftop garden - some rooms were right next to/opened up into the garden and a higher level of rooms overlook the garden. Buffet breakfast was good. They had great range including for vegans. Fitness centre was better than expected - you need to get a card from reception to access it. It is a partnership with a gym around the corner so you will get a “proper” gym not a hotel gym.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Adeleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Hisham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Small but clean and comfortable room; wish there was a fridge. Great little garden area just out of my window, and in a pretty quiet area of town overall.The lobby/counter/bottle bar is actually a quite nice little place, and the breakfast selection was fantastic every morning.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlight of the stay in Varna
Very good location near a park with some attractions, walking distance to the centre. Very good breakfast. The same restaurant serves lunch and dinner. What we experienced was really nice food and great service (Ismail our waiter, on both occasions was really great). I believe it was one of the best choices in Varna. Surprisingly good prices. Spa was ok, good prices and service. Very good hairdresser.
Stayed 1 night in Nov 2019

10/10 Excellent

Anca, Bucharest

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly placed in Malmö center, friendly staff, very good breakfast
Stayed 4 nights in Oct 2019
Response from Emelie on Nov 7, 2019
Dear Anca, thank you for your respons We wish you a beautiful day!

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Emelie on Nov 21, 2019
Hej Gary och tack för din respons! Det gläder oss, varmt välkommen åter

8/10 Good

Niclas

Travelled with group
Liked: Cleanliness, staff & service
Breakfast and location great
The breakfast and Location was really Good, and nice people working in the hotell. The room was small, and daily cleaning was not so good.
Stayed 3 nights in Oct 2019
Response from Emelie on Nov 7, 2019
Thank you for your respons Niclas! I nice day starts with a great breakfast.

8/10 Good

lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 1 night in Oct 2019
Response from Emelie on Nov 7, 2019
Thank you for your respons! I nice day starts with a great breakfast.

10/10 Excellent

Nicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay
Brilliant central location - spotlessly clean with staff who couldnt have been kinder The breakfast was excellent and the cost was very reasonable indeed - we had a room each and the bed was very comfortable and very very quiet! Would stay again and recommend without hesitation
Stayed 2 nights in Oct 2019
Response from Emelie on Nov 7, 2019
Dear Nicki, thank you for your respons. That´s so nice to hear. We wish you a beautiful day!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi worked well, room was ready early, receptionist was pleasant, breakfast was included and had a nice spread.
Stayed 4 nights in Sep 2019

4/10 Poor

Tommy, Bromley, Greater London

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
The room had obviously been cleaned a while ago and clearly had not been checked before my stay. There were 2 dead moths in the bathroom and a large hair in the toilet basin. The room smelled very stale like it had not been aired out. Bedding was awful. The views from room and adjacent to elavtors were ok. Staff at reception and at breakfast were not very friendly with the exception of one receptionist who was genuinely nice and helped me for a day trip to Lund. Location was good. Very close to Lilla Torg and not too far from the central station and river/canal front.
Stayed 2 nights in Sep 2019
Response from Hotel Garden on Oct 2, 2019
Kära Tommy, Tack för att du tagit dig tid att recensera hotellet. Vad tråkigt att du är missnöjd med din vistelse. Er feedback är viktig för oss för att vi ska ha möjlighet att kunna förbättra oss. Vi hoppas ni återkommer och att vi då överträffar era förväntningar. Daniel