Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
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Reviews of Sentido Fido Tucan - Adults Only

4 out of 5
Sentido Fido Tucan - Adults Only
Carrer Boulevard, 4, Santanyi, Balearic Islands

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 159 reviews" "
Rating 8 - Good. 73 out of 159 reviews" "
Rating 6 - Okay. 21 out of 159 reviews" "
Rating 4 - Poor. 7 out of 159 reviews" "
Rating 2 - Terrible. 1 out of 159 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Stayed 9 nights in Jun 2023
Response from Guillermo Ridruejo on Jul 19, 2023
Dear Sylvia,I would like to thank you for your visit and fantastic feedback. I am glad your stay was up to your expectations and that you enjoyed it.We all would love to see you back in the near future.Best regards,Guillermo Ridruejo

6/10 Okay

Yuan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel location is ideal. It's close to restaurants, bars and beach. The room smelled a bit like mold.
Stayed 1 night in May 2023
Response from Guillermo Ridruejo on Jun 22, 2023
Dear Yuan,I would like to thank you for your visit and feedback. i am glad you enjoyed your stay. We will work on the rooms, so that future guests can see the continuous improvements done.Best regards,Guillermo Ridruejo

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff. The breakfast choices were excellent.
Stayed 5 nights in Apr 2023
Response from Sentido Fido Tucan on May 8, 2023
Dear Susan,I would like to thank you for your visit and fantastic feedback. I am glad you enjoyed your stay with us and hope to see you back in the near future.Best regards,Guillermo Ridruejo

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location near Cala Gran was the best part of this property. We paid for a Sea view room which was anything but. Room 151 is on the corner facing Cala Gran but too low to see over the tree. The AC wouldn't go below 75 deg F, and the fridge barely got drinks cool. The bed felt like I was back in college and squeaked whenever we moved on it. Breakfast was pretty good with a nice selection. There is a large pool just mask sure you get down there early to reserve some chairs it fills up quick. I'd give it a 3.5 out of 5
Stayed 2 nights in Jul 2022
Response from Guillermo Ridruejo on Aug 24, 2022
Dear Jeff,I would like to thank you for your visit and feedback. I am sorry some aspects of your holiday were not up to your expectations. We will work on them, so that future guests can see the improvements done. We all would love to see you back in the future.Best regards,Guillermo Ridruejo

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2022
Response from Guillermo Ridruejo on May 16, 2022
Dear Patrick, I would like to thank you for your visit and fantastic feedback. I am glad your stay was up to your expectations and would love to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Jeppe

Liked: Cleanliness, staff & service
Stayed 9 nights in Aug 2021
Response from Guillermo Ridruejo on Sep 7, 2021
Dear Jeppe, I would like to thank you for your visit and feedback. I am glad your stay was up to your expectations and would love to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Guillermo Ridruejo on Nov 4, 2019
Dear guest, I would like to thank you for your visit and fantastic feedback. I am glad you enjoyed your stay and hope to see you back in the near future. Best regards, Guillermo Ridreujo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Would recommend
great hotel, great service, amazing location. Entertainment could be longer and better considering an adult hotel and needs to accommodate for the younger age a little more.
Stayed 7 nights in Sep 2019
Response from Guillermo Ridruejo on Oct 2, 2019
Dear guest, I would like to thank you for your visit and positive feedback. I am glad your stay was up to your expectations and would love to see you back in the near future. Best regards, Guillermo Ridruejo

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid unless you like a bad hotel
Regrettably the only part of the stay we enjoyed was leaving the hotel !! Booked as a last-minute trip to meet friends we searched the Internet for suitable hotels where the Tucan was recommended, the dates worked and price was very competitive although at the time of booking it was not made clear the price was based on several caveats one being the role of ‘ car park monitors ‘ .... it’s important to note if you book one of the special price deals you get the upgrade of hearing the rubbish men come and go at 2am plus a second visit later in the day , not only are you treated to the noise of clunking bins and machines but at 6am you get to see and hear the delivery vans bringing in your breakfast ,, but don’t worry if by chance you miss the excitement the cleaners will be sure to wake you up with the shouting outside to one and other with the possibility of some slamming of doors . Working on the theory you got so drunk the previous night and slept through then try not to miss the breakfast , it’s a themed breakfast based on the 1980 tv series Hi-de-hi :-) The food is fully catered for people with allergies , that in the fact of fresh food allergies so provided you like your food cooked the previous night it really will be a joy , we also recommend trying one of the 1 bean water coffee’s from the vending machines , if you don’t like your coffee strong or even to taste like coffee then you will really enjoy. If you decide to make use of the gym facilities or ‘ facili
Stayed 5 nights in Sep 2019
Response from Guillermo Ridruejo on Oct 1, 2019
Hi, already answered the same review on Tripadvisor. Best regards, Guillermo Ridruejo

10/10 Excellent

GILLIAN

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only here for 2 nights but enjoyed my stay. The staff are lovely and friendly and everything is very clean. My only complaint is that my bed springs were squeaky- so much so they would wake me up in the night- but overall still an excellent stay.
Stayed 2 nights in Sep 2019
Response from Guillermo Ridruejo on Sep 14, 2019
Dear guest, I would like to thank you for your visit and positive feedback. I am glad you enjoyed your stay. We will work on the beds, so that other guests do not experience it. We all would love to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Dh, London

Liked: Cleanliness, staff & service
The staff were very professional and happy to do whatever they could to make our stay a good one. Location, quality and service make it well worth 4 stars. However, cooking smells throughout the hotel were awful and could cost the hotel one star in the ratings- please sort this asap
Stayed 7 nights in Sep 2019
Response from Guillermo Ridruejo on Sep 13, 2019
Dear Dh, I would like to thank you for your visit and positive feedback. I am glad you enjoyed your stay. We will work on that problem, so that future guests can see we work on a continuous improvements philosophy and act on our guests' feedback. Best regards, Guillermo Ridruejo

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean hotel with a good pool area and good location.
Stayed 4 nights in Sep 2019
Response from Guillermo Ridruejo on Sep 8, 2019
Dear guest, I would like to thank you for your visit and review. I am very glad your stay was up to your expectations. We all hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, room comfort
Good hotel
Small clean room, hotel ready for updating but facilities were good. Breakfast was good and the location was fab.
Stayed 3 nights in Aug 2019
Response from Guillermo Ridruejo on Aug 30, 2019
Dear Ronald, I would like to thank you for your visit and fantastic feedback. I am glad you enjoyed your stay and hope to see you back in the near future. Best regards, Guillermo Ridruejo

6/10 Okay

Alan

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff and a great convenient location.
Stayed 7 nights in Aug 2019
Response from Guillermo Ridruejo on Aug 24, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad your enjoyed your stay and would love to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Guillermo Ridruejo on Aug 23, 2019
Dear guest, I would like to thank you for your visit and fantastic feedback. I am glad you enjoyed your stay and hope to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is in a fabulous location as it’s si close to the town and beaches. The hotel was clean and had great air con. Breakfast buffet was delicious! The only bad point was the booking system of sun loungers. It just seems like a money making system. When we got down to the pool after breakfast all of the loungers had either tags on them or had towels. And most of these were unoccupied!!
Stayed 5 nights in Jul 2019
Response from Guillermo Ridruejo on Aug 5, 2019
Dear guest, I would like to thank you for your vist and feedback. I am glad your stay was up to your expectations and hope to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel, room was clean, tidy and really comfortable. Room had air con, fridge, safe, tea/coffee, shower gel/soap. Towels changed daily and you also get pool towels to use that can be changed at reception. Breakfast and dinner we're both lovely with lots of choice. We always got a sunlounger around the pool and we went down around 10.30ish. you can pay extra €24 to keep a sunlounger for the week as they hold some back for this bit we didn't need to do this and our stay was the end of July. Beach is near but packed as they are coves rather than a long stretch of sand, too many people but a beautiful beach. Shops, restaurants are all just outside the hotel, it's situated perfectly to leave the pool and go have a little walk or a coffee somewhere. Hotel entertainment throughout the day and eve was good and not in your face. All in all a great stay, would recommend the hotel but wouldn't go back to cala d'Or in peak season because we like to go to the beach.
Stayed 6 nights in Jul 2019
Response from Guillermo Ridruejo on Aug 4, 2019
Dear guest, I would like to thank you for your visit and feedback. I am really glad you enjoyed your stay and hope to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Jul 2019
Response from Guillermo Ridruejo on Aug 4, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and hope to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel fantastic location. Staff great. Entertainment team lovely and not pushy- aqua aerobics every day at 3 - great fun . Food ok and plentiful. Would have liked half board plus so some drinks with meals. We paid a lot of money for half board and were not allowed water with our dinner unless we paid.
Stayed 7 nights in Jul 2019
Response from Guillermo Ridruejo on Jul 31, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and hope to see you back soon. Best regards, Guillermo Ridruejo

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Was a good holiday stating here overall but would struggle to say this was a 4 star property. Food was good can only comment in breakfast but the hotel could do with a refurbishment. Change the room doors and carpets down to the buffet room along with the chairs and sun beds
Stayed 7 nights in Jul 2019
Response from Guillermo Ridruejo on Jul 10, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay. We are working on a continuous improvements philosophy, where we try to improve on a daily basis and listen to what our guests tell us to do so. We all would love to see you back, so that you can see the improvements. Best regards, Guillermo Ridruejo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2019
Response from Guillermo Ridruejo on Jul 10, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and hope to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Guillermo Ridruejo on Jul 9, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad your stay was up to your expectations and hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Guillermo Ridruejo on Jul 6, 2019
Dear David, I would like to thank you for your visit and positive feedback I am glad you enjoyed your stay and hope to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Jun 2019
Response from Guillermo Ridruejo on Jul 6, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and hope to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

wojtek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Guillermo Ridruejo on Jun 21, 2019
Dear wojtek, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and hope to see you back in the near future. Best regards, Guillermo Ridrejo

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in a Great Location
We stayed here for a short four night break. The hotel was clean and well kept with excellent facilities. From the moment we checked in we were made to feel very welcome. The reception, restaurant and bar staff all went out of their way to help. Our room was clean and comfortable and the location of the hotel was ideal for us with pleasant walks to the beach, town, marina and woodlands. The evening entertainment was also very enjoyable. All in all we would definitely like to stay here again and would recommend this hotel to other couples looking for a comfortable relaxed break in Cala D'Or.
Stayed 4 nights in Jun 2019
Response from Guillermo Ridruejo on Jun 21, 2019
Dear Roger, I would like to thank you for your visit and positive feedback. I am really glad your stay was up to your expectations. We all hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come again!
Great location & nice room
Stayed 5 nights in Jun 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Paul, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
Fantastic 3 night break. Great position, a few minutes walk to beach, supermarket, shops and restaurants. Nice clean hotel, good breakfast would stay again.
Stayed 3 nights in Jun 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Neil, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved absolutely everything about this hotel and would love to go back. The rooms were very light and airy and exceptionally clean. All the staff, without exception, were the friendliest we have ever come across. We booked bed and breakfast which was excellent, all freshly cooked and such a wide choice. There are a range of activities during the day in and around the pool and entertainment by night. Couldn't fault it.
Stayed 5 nights in Jun 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Happy with the Hotel. Amenities, Service, Location and Food was excellent! Manuel, Front desk staff was very knowledgeable and helpful with our request. Restaurants, Bars and Shops literally outside the Hotel but not noisy.
Stayed 3 nights in Jun 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear George, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
The location is great hotel clean and welcoming staff all friendly . If you want an early night don’t seek a room overlooking the pool music is loud and goes on quite late. Would stay again
Stayed 4 nights in May 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

David, East Sussex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large pool with plenty of sun beds. Comfortable clean rooms. Excellent food with labels for allergy warnings. Very relaxing.
Stayed 4 nights in May 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear David, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

6/10 Okay

Verified traveller

Stayed 7 nights in Apr 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear guest, I would like to thank you for your visit and feedback. I am sorry some aspects of your holiday were not up to your expectations. We all hope to see you back in the near future, so that you can see the improvements. Best regards, Guillermo Ridruejo

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodation.
Every facility you would ever need for your holiday was in the room. Any problems were dealt with super fast. Very good changing facilities on booking out day. Cleanliness and food second to none.
Stayed 5 nights in May 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Martin, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good service!
We stayed on a bed & breakfast one week break. We can only speak about the breakfast experience but have to say that the service was excellent! We had no problem finding a table each morning, tables were cleared quickly and efficiently. Staff were friendly and made conversation. Room was well equipped and had all we needed. Cala D’or is a nice easygoing family resort with a great selection of bars and restaurants and good small sandy coves. Have returned many, many times over many years.
Stayed 7 nights in Apr 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Mark, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

6/10 Okay

Kelsey

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Kelsey, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel at a great price. Central location, friendly staff and extremely clean. We had a great holiday!
Stayed 7 nights in Apr 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & Friendly hotel, great staff Central location
Stayed 7 nights in Apr 2019
Response from Guillermo Ridruejo on Jun 17, 2019
Dear guest, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

laurie, newcastle uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing long weekend getaway
Stayed here for 3 nights in October there just gone and just missed the rain they had so it was a very pleasant stay this time of year. Picked the hotel based on the images and location for surprising our parents while there. Very modern is some aspects but could be more updated all over to make more of a impression. Certain points would be the room balcony door has been painted to cover the brown wood but then now doesn’t close overally great and a lot of bugs could get in. The bathroom door was shamelessly old whilst the rest looked updated little things like that. Room quite dark But overall condition very good. The room was not changed the bed cleaned in the 3 days there we just had fresh towels. We were b n b and the breakfast however was amazing there was everything on offer just go earlier as Rd on until 10.30.
Stayed 3 nights in Oct 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Laurie, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nice location and resort
Room was badly in need of new upgrade tired and outdated . Bed constantly had insects which were biting and you could see blood spots on sheets. Entertainment was good , location perfect good resort but unfortunately room was a letdown
Stayed 7 nights in Sep 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear guest, I would like to thank you for your visit. I am sorry your stay was not up to your expectations. We all would like to see you back, so that you can see the improvements. Best regards, Guillermo Ridruejo

8/10 Good

Bob, stourbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Best location ever ....close to everything.Limited car parking,food was O.K.However this is not a 4* hotel,it is very clean but just a little tired.
Stayed 4 nights in Sep 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Bob, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and hope to see you back. We are working on continuous improvements and offering a great service toward our guests. Best regards, Guillermo Ridruejo

8/10 Good

Mrs Carol

Au Adult only holiday
Nice hotel good food friendly helpful staff, quick efficient check in, clean rooms, comfy bed, nice pool area and bar. Great location
Stayed 7 nights in Sep 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Mrs. Carol, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay at SENTIDO Tucan and hope to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Matus

Perfect stay, great location, helpfull staff
Great hotel, perfect location near beach and near the streets with lots of restaurants. Staff was very friendly and helpfull with everything. Definitely recommend this hotel.
Stayed 2 nights in Aug 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Matus, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and would love to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Pamela

Balcony
Lovely hotel apart from the balcony needs to have glass or railings around so when you sit and chill out you can see around you and not a wall
Stayed 5 nights in Aug 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Pamela, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and would love to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Gary, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay break
We arrived at midnight and was greeted by very helpful staff who advised us of a buffet at the restaraunt and promptly booked us in. We was only there for three nights and did not use all the facilities so can't comment fully. The Tucan is not a high end luxury hotel but provides a good level of basic comfort and is excellent in every other aspect. We had Half board which provided for breakfast and evening meal which we asked to change to lunch which was done on request without any problems and was very good with a wide range to choose from. At all times staff were polite and helpful.
Stayed 3 nights in Jul 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Gary, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and would love to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Deirdre, Belfast Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentido Tucan Hotel - very central to restaurants
We were half board however disappointed in food offered for dinner. Poor quality and limited choice. We have stayed at other Sentido Hotels before and have always been happy with the food. We were there for seven nights and ate out on four of these. Breakfast was fine. Would not go half-Board again at this hotel particularly as there are so many excellent restaurants in the immediate area.
Stayed 7 nights in Jul 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Deirdre, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and would love to see you back in the near future. Best regards, Guillermo Ridruejo

8/10 Good

Mary, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff
Nice hotel centrally located very pleasant staff, Close to the beach, bars and restaurants
Stayed 3 nights in Jul 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Mary, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and would love to see you back in the near future. Best regards, Guillermo Ridruejo

10/10 Excellent

Jeanne, Staffordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third holiday to this Hotel.
A lovely Hotel, in a great location. All the staff work really hard, to make sure that you enjoy your stay. The restaurant catered for all nationalities. The food is of a very high standard with plenty of choice. You can reserve 2 sun beds and a parasol, for 50 euros per week, which a lot of people objected to, however it stops people from putting towels on more than 1 bed and allows you to lie in and not have to worry, about getting one in the first place. I think that the only weak link, was the entertainment. They were lovely Girls, but too inexperienced. The couple who organised tha activities last year, engaged most people and were very bubbly personalities. At least one member of the team, should have this expertise. On the whole, a very enjoyable holiday.
Stayed 7 nights in Jun 2018
Response from Guillermo Ridruejo on Jun 17, 2019
Dear Jeanne, I would like to thank you for your visit and feedback. I am glad you enjoyed your stay and would love to see you back in the near future. Best regards, Guillermo Ridruejo