Terrace/patio

Reviews of MarSenses Rosa del Mar Hotel & Spa

MarSenses Rosa del Mar Hotel & Spa
Avenida Ca's Saboners, s/n, Palma Nova, Calvia, Balearic Islands

Reviews

8.8

Excellent

Rating 10 - Excellent. 243 out of 528 reviews" "
Rating 8 - Good. 224 out of 528 reviews" "
Rating 6 - Okay. 49 out of 528 reviews" "
Rating 4 - Poor. 10 out of 528 reviews" "
Rating 2 - Terrible. 2 out of 528 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Aswin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with nice personnel.
Stayed 4 nights in Oct 2023

8/10 Good

DIANNE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel in a good location close to beaches, shops and restaurants. Room was spacious with comfortable beds, would have liked some drawer space to store more personal items but plenty of hanging and shelf space available. Sunny balcony with lovely view of the pool and glimpse of the sea too. Bathroom had walk in shower, not sure if it was just our room but the bathroom was a bit dark. Really enjoyed our first visit to Palma Nova and this hotel was a great base. We were bed breakfast and E/M and the food was really nice, something for everyone but depending on what time you go to the restaurant you may have to queue to get a table. Overall this hotel has everything you need for a relaxing comfortable holiday, we liked spending time around the pool and they're are plenty of sunbeds available at any time, water was 'refreshing' lol, great beach within 5minute walk. Had a really nice break in the sun, thank you.
Stayed 5 nights in Oct 2023
Response from OSCAR (Guest Experience) on Oct 8, 2023
¡Hola Dianne! Thank you so much for taking the time to share your thoughts on your recent stay at our hotel. We are thrilled to hear that you had a great experience overall and that you enjoyed your first visit to Palma Nova.It's wonderful to know that you found our hotel's location convenient, with its proximity to beaches, shops, and restaurants. We appreciate your feedback regarding the room, and we will definitely take your suggestion about additional drawer space into consideration for future improvements. We're pleased to hear that you liked the spaciousness of the room, the comfortable beds, and the sunny balcony with its lovely view.We apologize for any inconvenience you experienced with the bathroom lighting. Your feedback is important to us, and we will look into ensuring that all our rooms are adequately lit.It's great to hear that you enjoyed the food at our hotel. We strive to provide a variety of options to cater to all tastes, and we appreciate your understanding regarding the occasional wait during peak dining times.We are delighted that you found our pool area relaxing and that there were plenty of sunbeds available. Your comment about the "refreshing" water brought a smile to our faces, as we believe a cool dip is essential for a perfect holiday by the pool.Once again, thank you for choosing our hotel for your break in the sun. We hope to have the pleasure of welcoming you back in the future. If you have any more feedback or suggestions, please don't hesitate to reach out to us.Warm regards,OSCAR Guest Experience

8/10 Good

Elizabeth

Stayed 7 nights in Sep 2023
Response from OSCAR (Guest Experience) on Oct 3, 2023
¡Hola Elizabeth! Thank you for sharing your feedback on your recent holiday experience among us at MarSenses Rosa del Mar Hotel & Spa. Our main goal being is to ensure we keep on delivering unforgettable holiday experiences to our guests. For that reason, your comments are crucial in this process as they help us keep on improving and making sure your stay is the best one possible.Looking forward to seeing you soon again with us at MarSenses Rosa del Mar Hotel & Spa so we can keep on making amazing, unforgettable and great memories together. This should be our new yearly tradition :-)It was a pleasure getting to meet you and have our chats daily. Yours sincerely, OSCARGuest Experience

6/10 Okay

Terry

Travelled with partner
The hotel was ok. We were half board, which was reasonably priced. The choice and quality of food at breakfast and dinner was ok, however most of the food was cold most of the time. Visited early September and there were plenty of sunbeds throughout the day. Staff were freindly.
Stayed 8 nights in Sep 2023
Response from OSCAR (Guest Experience) on Sep 15, 2023
¡Hola Terry! It is always nice to know that you have returned home with great memories of your holiday and we are very grateful for the time and effort you have put into sharing your personal experience at MarSenses Rosa del Mar Hotel & Spa. We would also like to thank you for your comments, your recommendation of the hotel and for choosing us for your holiday in Mallorca. It is very nice to read that our guests have enjoyed their time on the island to the fullest and that the effort of the whole team has been worthwhile, as your satisfaction is the most important thing for us. We would like to remind you that all the feedback you give us helps us to keep improving with the sole aim of making your next stay the best one yet. Every little detail that can help us to be better is always welcome. Best regards, OSCAR Guest Experience

10/10 Excellent

Julie

Stayed 7 nights in Sep 2023
Response from OSCAR (Guest Experience) on Sep 15, 2023
¡Hola Julie! It is always nice to know that you have returned home with great memories of your holiday and we are very grateful for the time and effort you have put into sharing your personal experience at MarSenses Rosa del Mar Hotel & Spa. We would also like to thank you for your comments, your recommendation of the hotel and for choosing us for your holiday in Mallorca. It is very nice to read that our guests have enjoyed their time on the island to the fullest and that the effort of the whole team has been worthwhile, as your satisfaction is the most important thing for us. We would like to remind you that all the feedback you give us helps us to keep improving with the sole aim of making your next stay the best one yet. Every little detail that can help us to be better is always welcome. Best regards, OSCARGuest Experience

8/10 Good

Miguel, Panama

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 4 nights in Jun 2023

10/10 Excellent

Conrad

Stayed 9 nights in Jun 2023

10/10 Excellent

Andrea

Stayed 4 nights in May 2023

10/10 Excellent

Knut

Stayed 6 nights in Oct 2022

10/10 Excellent

Grainne

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Camilla

Stayed 4 nights in Sep 2022
Response from Oscar Aloy (Guest Services & Front Desk Manager) on Oct 7, 2022
¡Hola Camilla! Thank you very much for sharing this great review of your recent stay at MarSenses Rosa del Mar Hotel & Spa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once again we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.We do look forward to keep on making amazing memories together. Yours sincerely

8/10 Good

Tomas

Stayed 5 nights in Sep 2022
Response from Oscar Aloy (Guest Services & Front Desk Manager) on Oct 7, 2022
¡Hola Tomas! Thank you very much for sharing this great review of your recent stay at MarSenses Rosa del Mar Hotel & Spa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once again we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.We do look forward to keep on making amazing memories together. Yours sincerely

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, room comfort
Solid 8/10
Lovely hotel really fresh and clean Great splash pool for the kids Rooms are a bit cramped and lacking storage for clothes , also I don’t get the red sinks ? Always looks dirty trying to be a boutique hotel with red decor but doesn’t lend well to a good look Food good but limited selections in my opinion for both breakfast and dinner Charging for water I find strange ,every table Should have water free of charge Entertainment team ok as well all in all a good stay in a nice hotel but could improve on some fronts
Stayed 4 nights in Sep 2022
Response from Oscar (Guest Services / Front Desk Manager) on Oct 7, 2022
¡Hola Jason! Thanks for sharing your experience with us. We do appreciate your honest feedback, as it always helps us to keep improving and making sure our guests have the best experience possible. We do regret reading that your stay with us was not the experience you expected and your expectations were not met. Either way, we do appreciate the time you spent writing this feedback and we would love to have you back again with us so we can make the best out of your holidays. Looking forward to having you at the hotel with us again soon.Best regards,

8/10 Good

Gavin

Stayed 14 nights in Aug 2022

8/10 Good

Annette

Travelled with family
Vacances très bien avec petits enfants
L‘Hôtel etait correcte prix- qualité Petit-déjeuner très copieux de bonne qualité Seul point très négativ les cousins des lits de soleil très sales. À renouveler
Stayed 5 nights in Aug 2022
Response from Ricardo Aybar on Aug 27, 2022
Chère Annette,Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur votre récent séjour au sein de notre MarSenses Rosa, nous nous efforçons de dépasser les attentes de nos clients et vos commentaires nous assisteront dans cette démarche. Nous sommes désolés d'apprendre que vous n'avez pas trouvé nos chaises longues propres, nous transmettrons cette information à notre service afin que nous puissions agir immédiatement.Merci encore une fois pour avoir choisi notre hôtel et pour vos critiques constructives dont nous tiendrons compte.

10/10 Excellent

John

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
Great family hotel, our 3rd visit and never disappoints, fantastic kids club facilities and great staff
Stayed 10 nights in Aug 2022
Response from Ricardo Aybar on Aug 27, 2022
Dear John,we are very please that you and your family have enjoyed your stay with us, and we thank you for your feedback.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness
Stayed 7 nights in Aug 2022
Response from Ricardo Aybar on Aug 27, 2022
Dear David, thank you for your feedback

8/10 Good

Hayley

Stayed 7 nights in Aug 2022
Response from Ricardo Aybar on Aug 26, 2022
Dear Hayley,thank you very much for your feedback.Have a pleasant day

10/10 Excellent

Laetitia

Stayed 8 nights in Aug 2022
Response from Ricardo Aybar on Aug 23, 2022
Dear LaetitiaFirst and foremost, we would like to thank you for the praising review you shared following your recent visit to our MarSenses Rosa del Mar Hotel & Spa, and are delighted to read that we were able to match your expectations. It's being a real pleasure to have you here and w hope to see you again in a near future.Best regards

10/10 Excellent

ELISE

Stayed 9 nights in Aug 2022
Response from Ricardo Aybar on Aug 20, 2022
Dear Elise,We would like to express our gratitude for the score you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at MarSenses Rosa del Mar Hotel & Spa was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We hope to have you again here in the future.Best regards,

8/10 Good

Sofie

Stayed 7 nights in Aug 2022
Response from Ricardo Aybar on Aug 16, 2022
We greatly appreciate the time you spent to score your recent experience at MarSenses Rosa del Mar Hotel & Spa we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We look forward to welcoming you back again very soon.

8/10 Good

Christina

Stayed 5 nights in Jul 2022
Response from Ricardo Aybar on Aug 13, 2022
Dear James We would like to thank you for sharing your review on Hoteles.com We are thrilled to read you enjoyed your stay with us. Furthermore, we look forward to seeing you all again soon. Kind regards

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2022
Response from Ricardo Aybar on Jul 24, 2022
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our MarSenses Rosa del Mar Hotel & Spa and are delighted to read that we were able to match your holiday expectations. Again, we thank you for this very kind score of our hotel, and we look forward to serving you again in the future.

8/10 Good

Nathan

Stayed 4 nights in Jul 2022
Response from Ricardo Aybar on Jul 24, 2022
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our MarSenses Rosa del Mar Hotel & Spa and are delighted to read that we were able to match your holiday expectations. Again, we thank you for this very kind score of our hotel, and we look forward to serving you again in the future.

8/10 Good

Jeffrey

Stayed 4 nights in Jul 2022
Response from Ricardo Aybar on Jul 24, 2022
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our MarSenses Rosa del Mar Hotel & Spa and are delighted to read that we were able to match your holiday expectations. Again, we thank you for this very kind score of our hotel, and we look forward to serving you again in the future.

8/10 Good

Sara

Stayed 6 nights in Jun 2022
Response from Ricardo Aybar Guest Experience on Jul 5, 2022
Dear Sara, We greatly appreciate the time you spent to review your recent experience at MarSenses Rosa del Mar Hotel & Spa we always strive to exceed guests' expectations and your score will help our teams reaching that goal. Thank you once again for making us your choice hotel and, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Yours sincerely,

8/10 Good

Amanda

Stayed 9 nights in Jun 2022
Response from Ricardo Aybar on Jun 20, 2022
Dear Amanda, We greatly appreciate the time you spent to review your recent experience in our MarSenses Rosa del Mar. We always strive to exceed guests' expectations, and we value every comment and rating that is shared with us. Therefore, we would have loved to read what would have made your stay with us good. Once again, thank you very much for your time, and we hope to welcome you back soon. Yours sincerely, Ricardo Aybar Guest Experience - MarSenses Rosa del Mar Hotel & Spa

10/10 Excellent

Andreas

Stayed 7 nights in Jun 2022
Response from Ricardo Aybar on Jun 19, 2022
Dear Andreas, We greatly appreciate the time you spent to review your recent experience in our MarSenses Rosa del Mar. We always strive to exceed guests' expectations, and we value every comment and rating that is shared with us. Therefore, we would have loved to read what would have made your stay with us so good. Once again, thank you very much for your time, and we hope to welcome you back soon. Yours sincerely, Ricardo Aybar Guest Experience - MarSenses Rosa del Mar Hotel & Spa

10/10 Excellent

stephen

Liked: Room comfort
Great hotel complex with excellent service and good food selection
Stayed 5 nights in Jun 2022
Response from Ricardo Aybar on Jun 16, 2022
Dear Stephen Firstly, we would like to thank you for the lovely review you shared following your recent visit to our MarSenses Rosa del Mar and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Looking forward to seeing you again soon. Best regards

10/10 Excellent

Magdalena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and staff! Very clean. Delicious breakfast, quiet at night. Air conditioning. Nice pool area. Good connection from and to the airport 40 mins bus A11. The only minus was lack of air conditioning at the gym but overall I would highly recommend the hotel for a family break 😊
Stayed 7 nights in Jun 2022
Response from Ricardo Aybar on Jun 14, 2022
Dear Magdalena Thank you very much for sharing this great review of your recent stay at MarSenses Rosa del Mar Hotel&Spa. We are thrilled that you have enjoyed your stay, and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are very sorry to read the disturbances caused by the air conditioning at the gym and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our reception desk for anything we may do for you to fully enjoy your stay among us. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness, which is one of the most important aspects for us. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests, offering the most delicious international and local dishes. Again we thank you for this wonderful review, it has been a pleasure for us to read, and we look forward to serving you again soon Yours sincerely, Ricardo Aybar Guest Experience - Marsenses Rosa del Mar Hotel&Spa

10/10 Excellent

OSCAR

Liked: Cleanliness, room comfort
Supera expectativas
El hotel fue mejor de lo esperado y, en todo sentido sobresaliente; buena recepción, personal atento en todas partes, excelente comida y desayuno, muy buena piscina y tumbonas disponibles, pulcro en limpieza, cercano a playa y calles comerciales, etc, etc.. Para regresar con toda seguridad. Por poner algo no tan positivó, debiesen tener cama matrimonial.
Stayed 5 nights in Jun 2022
Response from Ricardo Aybar on Jun 14, 2022
Apreciado Óscar, Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que has dedicado en compartir su experiencia personal en MarSenses Rosa del Mar Hotel&Spa, con nosotros y con todos los lectores de Expedia. Gracias por sus elogios a nuestro equipo, ellos trabajan muy duro todos los días para asegurarse de que nuestros huéspedes se sientan bien atendidos en todo momento. Transmitiremos sus comentarios a todos ellos y estamos seguros de que estarán encantados de saber que sus esfuerzos han sido apreciados. Por otra parte, nos alegramos de que haya disfrutado de la belleza de nuestra zona de la piscina, así como de la comodidad de nuestras hamacas. Por último, pero no menos importante, nos llena de orgullo saber que ha podido disfrutar del resultado del esfuerzo de nuestros chefs por satisfacer los deseos culinarios de nuestros huéspedes, ofreciéndoles los más deliciosos platos locales e internacionales. Una vez más le damos las gracias por haber elegido nuestro hotel para sus vacaciones y esperamos volver a tener la oportunidad de tenerle con nosotros en un futuro. Ricardo Aybar Guest Experience - Marsenses Rosa del Mar Hotel&Spa

10/10 Excellent

Margaret

Liked: Cleanliness, room comfort
Dining
Lovely holiday - especially if you have children. As a couple we would not return as we would prefer adults only now. Everyone v pleasant and helpful. Our main concern was the dining - dining area very busy and seating very close in these covid times. We had our breakfast at 8am to avoid crowds and didnt avail of dinner after going one evening despite having paid for itand found it too busy and didnt feel safe.
Stayed 7 nights in Oct 2021
Response from Reception Team on Nov 5, 2021
Dear Margaret First of all, thank you very much for taking the time to share your experience with us, and thank you also for your preference for the Marsenses Hotel Rosa del Mar & Spa. We are very happy to know that your stay with us was very pleasant. Our staff does their best every day to make sure you enjoy your holiday. Rest assured that this is our top priority, your comments are the best tool to keep improving day by day. Thank you again and we hope to see you soon. Best regards

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel would highly recommend . Entertainment team for the children are the best from many other hotels we have stayed in before . Food was amazing, the staff will do anything to make your stay enjoyable nothing was any trouble. My only complaint is the silly rule regarding floats in the pool . In the busy months when a packed pool the floats cause a distraction from the life guard I understand but nearly empty pools in Oct is another thing so unfortunately the kids had to visit the sea most days .
Stayed 5 nights in Oct 2021
Response from Reception Team on Nov 5, 2021
Dear Paul First of all, thank you very much for taking the time to share your experience with us, and thank you also for your preference for the Marsenses Hotel Rosa del Mar & Spa. We are very happy to know that your stay with us was very pleasant. Our staff does their best every day to make sure you enjoy your holiday. Rest assured that this is our top priority, your comments are the best tool to keep improving day by day. Thank you again and we hope to see you soon. Best regards

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Ældre hotel der er forsøgt renoveret, men ikke vellykket. Dog nyere, fint spa område. Maden rimelig og ros for friskpresset juice. Hotellet får ikke genvalg.
Stayed 3 nights in Oct 2021
Response from Reception Team on Oct 22, 2021
Kære gæst, mange tak for dine kommentarer, de er meget vigtige for os og er den bedste måde at forbedre os på. Du kan være sikker på, at alle hotellets medarbejdere gør deres bedste for at sikre, at du nyder din ferie. Du kan være sikker på, at vi vil gøre vores bedste for at forbedre de punkter, du har nævnt. Endnu en gang tak og med venlig hilsen

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021
Response from Reception Team on Oct 22, 2021
Thank you very much for your comments, from Rosa del Mar & Spa it is a pleasure to know that our commitment to our customers gives the expected results. Rest assured that all the staff do their best every day to ensure that you have an unforgettable holiday. Thank you again and we look forward to welcoming you again.

8/10 Good

Christina

Stayed 3 nights in Oct 2021
Response from Reception Team on Oct 22, 2021
Thank you very much for your comments, from Rosa del Mar & Spa it is a pleasure to know that our commitment to our customers gives the expected results. Rest assured that all the staff do their best every day to ensure that you have an unforgettable holiday. Thank you again and we look forward to welcoming you again.

8/10 Good

Gert

Stayed 4 nights in Oct 2021
Response from Reception Team on Oct 22, 2021
Thank you very much for your comments, from Rosa del Mar & Spa it is a pleasure to know that our commitment to our customers gives the expected results. Rest assured that all the staff do their best every day to ensure that you have an unforgettable holiday. Thank you again and we look forward to welcoming you again.

8/10 Good

Christelle

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2021
Response from Reception Team on Oct 13, 2021
Muchas gracias por sus comentarios, estos realmente nos hacen sentir que el esfuerzo y el compromiso con nuestros clientes dan el resultado esperado. No dude que transmitiremos sus comentarios al resto de nuestro equipo. Desde la Recepción del Hotel y en nombre de todos los que formamos parte de Rosa del Mar & Spa le damos las gracias de nuevo y esperamos volver a recibirle pronto. Saludos cordiales

10/10 Excellent

Colette

Travelled with group
Liked: Cleanliness, room comfort
A holiday to remember
Hotel was spotless,dining area immaculate.Staff were very polite and friendly.Food was very good always something you would eat.Entertainment could be improved at night. We didn't realise we were not allowed use the outdoor cabanas as it doesn't state it on website.This was disappointing.However I would highly recommend the hotel.Mins from shops and 3 mins walk to beach.
Stayed 11 nights in Sep 2021
Response from Reception Team on Oct 13, 2021
Dear Colette, thank you very much for your comments, they are very important for us and are the best way to keep improving. Do not doubt that all the hotel staff is doing their best to make you enjoy your holiday. Rest assured that we will do our best to improve the points you have mentioned. Thank you once again and best regards

8/10 Good

Simone, Vienna

Travelled with family and small children
Liked: Cleanliness, amenities
Nice option with room for improvement. The rooms over the pool are noisy in the evening if you have small kids, as the shows go till around 11pm.
Stayed 5 nights in Sep 2021
Response from Reception Team on Oct 10, 2021
Dear Simone, thank you very much for your comments, they are very important for us and are the best way to keep improving. Do not doubt that all the hotel staff is doing their best to make you enjoy your holiday. Rest assured that we will do our best to improve the points you have mentioned. Thank you once again and best regards

10/10 Excellent

Ivan

Stayed 1 night in Sep 2021
Response from Reception Team on Oct 10, 2021
Thank you very much for your comments, these really make us feel that the effort and commitment to our customers give the expected result. Please do not doubt that we will pass on your comments to the rest of our team. From the Hotel Reception and on behalf of all of us at Rosa del Mar & Spa thank you again and we look forward to welcoming you again soon. Best regards

8/10 Good

Lars

Liked: Cleanliness, room comfort
Dejlig oplevelse
Dejlig rolig beliggenhed. Utrolig venligt personale. Kunne godt savne lidt variation i morgenmads buffet. Det var fuldstændig det samme hver morgen.
Stayed 10 nights in Sep 2021
Response from Reception Team on Sep 30, 2021
Mange tak for dine kommentarer, disse får os virkelig til at føle, at indsatsen og engagementet for vores kunder giver det forventede resultat. Vær ikke i tvivl om, at vi vil videregive dine kommentarer til resten af vores team. Fra Hotel Receptionen og på vegne af os alle i Rosa del Mar & Spa tak igen og vi glæder os til snart at byde dig velkommen igen. Med venlig hilsen

10/10 Excellent

Claire

Liked: Cleanliness, room comfort
Very busy weekend as Kids fest on but all in all another excellent stay at Rosa del mar. The hotel is in a great position across the road from the beach and around the corner from lots of shops and bars. The hotel is immaculate and staff are very nice and very helpful, bit of a que at breakfast for a table which was in my case too long so maybe look at a way of improving this.
Stayed 2 nights in Sep 2021
Response from Reception Team on Sep 23, 2021
Dear Claire First of all, thank you very much for taking the time to share your experience with us, and thank you also for your preference for the Marsenses Hotel Rosa del Mar & Spa. We are very happy to know that your stay with us was very pleasant. Our staff does their best every day to make sure you enjoy your holiday. Rest assured that this is our top priority, your comments are the best tool to keep improving day by day. Thank you again and we hope to see you soon. Best regards

8/10 Good

tayeb

Stayed 9 nights in Aug 2021
Response from Reception Team on Sep 23, 2021
Dear Tayeb First of all, thank you very much for taking the time to share your experience with us, and thank you also for your preference for the Marsenses Hotel Rosa del Mar & Spa. We are very happy to know that your stay with us was very pleasant. Our staff does their best every day to make sure you enjoy your holiday. Rest assured that this is our top priority, your comments are the best tool to keep improving day by day. Thank you again and we hope to see you soon. Best regards

8/10 Good

Bettina

Stayed 7 nights in Sep 2021
Response from Reception Team on Sep 23, 2021
Dear Bettina First of all, thank you very much for taking the time to share your experience with us, and thank you also for your preference for the Marsenses Hotel Rosa del Mar & Spa. We are very happy to know that your stay with us was very pleasant. Our staff does their best every day to make sure you enjoy your holiday. Rest assured that this is our top priority, your comments are the best tool to keep improving day by day. Thank you again and we hope to see you soon. Best regards

10/10 Excellent

Andy

Stayed 5 nights in Aug 2021
Response from Reception Team on Sep 23, 2021
Dear Andy First of all, thank you very much for taking the time to share your experience with us, and thank you also for your preference for the Marsenses Hotel Rosa del Mar & Spa. We are very happy to know that your stay with us was very pleasant. Our staff does their best every day to make sure you enjoy your holiday. Rest assured that this is our top priority, your comments are the best tool to keep improving day by day. Thank you again and we hope to see you soon. Best regards

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Peaceful location close enough to all the amenities of palmanova. The beach is a two minute walk away as are all the bars and restaurants. The staff were so welcoming and friendly. The rooms are spotlessly clean as are all the communal areas. There’s so many sunbeds too that even though you get the few who reserve their beds every day you’ll always find plenty more. We stayed half board and the breakfast was amazing. Dinner was great and always plenty of choice. Hoping to visit again in the future. You can’t get better value than here. It’s not 5* but it’s a great 4* and we loved our holiday.
Stayed 8 nights in Aug 2021
Response from Reception Team on Sep 9, 2021
Dear Michaella Firstly, thank you very much for taking the time to let us know about your experience with us, and thank you as well for your preference in Marsenses Hotel Rosa del Mar & Spa. We are very happy to know that your stay with us has been very pleasant. Our staff does their best every day to ensure that you fully enjoy your holiday. Please be assured that this is our first priority, your comments are the best tool to keep improving day by day. Thank you very much again and we hope to see you soon. Best regards

10/10 Excellent

Kasper

Stayed 6 nights in Aug 2021
Response from Reception Team on Sep 23, 2021
Dear Kasper First of all, thank you very much for taking the time to share your experience with us, and thank you also for your preference for the Marsenses Hotel Rosa del Mar & Spa. We are very happy to know that your stay with us was very pleasant. Our staff does their best every day to make sure you enjoy your holiday. Rest assured that this is our top priority, your comments are the best tool to keep improving day by day. Thank you again and we hope to see you soon. Best regards

6/10 Okay

sanghee

Stayed 7 nights in Aug 2021
Response from Reception Team on Sep 23, 2021
Dear Sanghee First of all, thank you very much for taking the time to share your experience with us, and thank you also for your preference for the Marsenses Hotel Rosa del Mar & Spa. We are very happy to know that your stay with us was very pleasant. Our staff does their best every day to make sure you enjoy your holiday. Rest assured that this is our top priority, your comments are the best tool to keep improving day by day. Thank you again and we hope to see you soon. Best regards

6/10 Okay

Morten

Stayed 10 nights in Jul 2021
Response from Reception Team on Aug 17, 2021
Dear Morten, thank you for sending us your comments, you can be sure that for us they are of great importance and are the best way to continue improving. Do not doubt that all the Hotel staff does their best to make you enjoy your vacation. Rest assured that we will do our best to improve in the aspects you mentioned. Thank you again and best regards