Terrace/patio

Reviews of San Marco

3 out of 5
San Marco
Via Capitanato 9, Malcesine, VR

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 58 reviews" "
Rating 8 - Good. 31 out of 58 reviews" "
Rating 6 - Okay. 7 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose an apartment at San Marco to visit with our son who lives in Vicenza. The location is great, right on the port quay with a small balcony to watch it all go by. The views across the lake are spectacular and the breezes wonderful. The brothers who checked us in also run the cafe and were very helpful. They also have the best coffee in the area. The apartment was spartan, little if any decor and the furniture was tired. However the bed was fine, pull out not so much.
Stayed 3 nights in Oct 2019

8/10 Good

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location
The best area in Malcesino. Everything was fine without being luxurious
Stayed 3 nights in Jul 2019

10/10 Excellent

Cian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in the lovely San Marco hotel
Beautiful location looking right out onto Malcesine's harbour. Lovely atmosphere too, as we were given a warm welcome, departure and everything in between from our hosts (they were great). Really nice breakfast too!
Stayed 1 night in Apr 2019

2/10 Terrible

De Lane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible mean people who over-book
I booked and paid for a room at San Marco over a month before my arrival, but when I arrived to check in, they said they canceled my room reservation two day earlier. I stood there in the restaurant space at the early check-in time, with my luggage, that doubles as check-in, until they found another room in the town for me and my partner. Terrible mean people. Sad.

10/10 Excellent

Gerard, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we've stayed in
Had a lovely stay at San Marco. Stefano was so helpful whenever we needed anything and the location was excellent right at the harbour front. The room had everything you would need and was clean all over. The mattress was very comfortable and the room quite sound proof. Breakfast choice was huge! Good selection of everything. All in all, one of the best hotels we have stayed in. Thank you to all the staff.

8/10 Good

Martyn, Manchester UK

Liked: Staff & service, property conditions & facilities, room comfort
Nice n central
Was great arriving on a boat to see the hotel as we approached. Being central you might expect this to be noisy, but we found it fine and noise stopped by 11pm each night. Close to all amenities, not far from cable car so look this aint five star, but it is fine and does what it says on the tin

10/10 Excellent

Penelopepitstop, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, Clean and Great Location
We stayed 3 nights in August 2013 to attend a wedding at Malcesine Castle. Hotel is in a superb location. We were on 4th floor (there is a modern, clean and working lift). Had a small side view of harbour. Air Conditioning centrally controlled so had to ask for it to be adjusted twice, but staff happy to help. Everything was clean, modern and in a good state of repair. Breakfast consisted of cereal, croissant, and selection of cold meat & cheese. Perfectly adequate. Happy to recommed this hotel.

2/10 Terrible

Maggie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all must-see sights
hotel had no reception area - in a cafe-no lounge area nor did it have anyone on the premises after 11.00 pm .When we went out for a night and returned at midnight we were unable to get into the place by the side entrance as the magnetic card was not working & the emergency tel no shown by the door was actually ringing inside the cafe.Aptart from 1 nearby hotel everywhere was deserted and we felt frightened -the owner of the nearby hotel helped by trying to contact the owner but to no avail - in the end the police were called and they eventually contacted the owners ( no staff live on the premises)This took over 1 hour to sort out and all that we received was a very begrudged 'sorry'

8/10 Good

Avraham, Israel

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Katie, Chesterfield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy after last minute booking
I booked this hotel 2 weeks before we were due to travel to Malcesine for a friends wedding. I was surprised to be able to get a hotel so close to the centre of town - it's right on the harbour. The staff were as friendly as could be expected given our pigeon Italian. The room was perfect for our requirements - spacious, clean, and quite modern. Double glazed windows, shutters and air con. Nice large, clean bathroom. There was no view from the windows but I hadn't booked expecting one, and we weren't spending much time in the hotel anyway. Breakfast was the usual continental style. They kindly let us leave our luggage in a back room after check out as we weren't leaving straight away. Overall - perfect for a short stay, if you want somewhere convenient for the centre of Malcesine. I would class it as more of a restaurant with rooms - no lounge area etc. Maybe not for you if you like your hotel on the luxurious side.

8/10 Good

Elias

Stayed 4 nights in Jul 2022

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maksoimme extraa järvinäköalasta ja se kannatti. Saatiin kokonainen Apartment järvinäköalalla. Huoneisto oli suuri ja siisti ja todella keskeisellä paikalla vanhankaupungin sydämessä. Järvinäköalat oli huikeat! Huoneiston sisustus oli hyvin simppeli, ei ehkä sinänsä kodikkkain, mutta kaikki toimi.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laba izvēle
Ļoti laba atrašanās vieta - pilsētiņas centrā, osta minūtes gājiena attālumā, autobuss- 5 min. atsaucīgs personāls.Istaba 3 cilvēku vajadzībām pieteikami liela, vienīgi nebija ledusskapja. Arī brokastis bija labas - daudzveidīga izvēle.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hyvä sijainti ja aamiainen. Ilmastointi äänekäs ja hankala.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Todella hyvä sijainti ja uusitut isohkot ilmastoidut huoneistot. Mukava pikkuhotelli. Hintalaatu kohdallaan. Huone oli hiljainen, vaikka ikkuna oli kadulle, eli järvelle päin. Upea näköala.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel mit sehr geräumigen Zimmern. Das Haus ist sehr massiv und im schönen italienischen Stil gebaut. Alle Aktivitäten auf und um den Gardasee sind gut zu erreichen, das meiste zu Fuss.

6/10 Okay

Marina, Москва

Liked: Cleanliness, property conditions & facilities
Пару ночей, не более.
Почему-то для 3-местного номера предлагалось два мыла, два шампуня и два больших полотенца (правда чуть позже принесли третье большое полотенце). Не работал полотенцесушитель - что в общем-то грустно при наличии мокрых полотенец, купальников. Ветчина на завтрак имела "скушный" запах (вчерашнего дня она была). Утренний персонал был угрюм и недружелюбен, а вот вечерняя сменя - душевные ребята). Ах да, на завтрак предлагалось просеко, что нивелировало хмурость стаффа.

10/10 Excellent

NinaS, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel, midt i smørøyet av byen.
Sjarmerende hotel med fine rom som virket nyoppusset og lydisolerte vinduer. Tregulv. Veldig delikat og god frokost med godt utvalg. Hyggelig personalet.

10/10 Excellent

giorgio, asti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
downtown Malcesine
benissim9

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
oseriöst
oseriöst bemötande och slarvig reception, men rummen och frukost var ok

6/10 Okay

Jakob, Schweiz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
War ein Sonderangebot
Liegt direkt am Hafen, die Lage ist sehr günstig... Unser Zimmer war sehr spartanisch eingerichtet aber sauber. Wer keine hohen Ansprüche an Ausstattung und Service hat, lediglich eine günstige Übernachtungsmöglichkeit sucht, könnte hier gut aufgehoben sein. Man versteht und spricht Deutsch.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hübsches Hotel direkt im Zentrum
Wir waren zu zweit und für 3 Nächte in Malcesine. Wir haben uns den See angeschaut und waren in Verona. Abends bot Malcesine sehr viel Möglichkeiten zum Shoppen und Ausgehen. Zum Hotel gehört ein Cafe/Bar. Wenn man als Hotelgast dort etwas verzehrt bekommt man 15% Ermäßigung. Im Vergleich waren die Preise auch ohne Ermäßigung nicht teurer als woanders.

10/10 Excellent

Mario, Ottstedt am Berge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Tage im Sa Marco
Wir haben im San Marco ein paar schöne Tage gehabt.Die Besitzer und das Personal waren sehr nett und zuvorkommend.Sehr gutes Essen und ein sauberes Zimmer haben die Urlaubszeit verschönert.Danke

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott opphold i Malcesine.
Veldig bra hotell, rent og fint . God mat. Hyggelig personale.Flott beliggenhet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

8/10 Good

Filip

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanon!
Spenderade två nätter på San Marco nu i maj. Det var ett jättetrevligt hotell! Så centralt det går, härligt att vara mitt i smeten. Rummet vi fick var kanon! Stort och rymligt. Stor toalett. Rent och fräscht! Vi önskade utsikt över vackra Gardasjön, ett tips! Rekommenderar varmt detta hotell!

4/10 Poor

Mikael, Norrköping

Liked: Cleanliness, room comfort
Disliked: Staff & service
Kanonlägenhet, men arrogant värdinna
Vi bodde i deras lägenhet och den var perfekt! Stor, ren, centralt! Parkering ingick men låg 1 km från hotellet. Bemötandet vid betalningen var nästan otrevlig, så vi var tacksamma att vi inte behövde ha mer kontakt med hotellet än så.

8/10 Good

Alexandra, Schweiz

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Schöne Unterkunft, Lokal, Lage, unmögliche Chefin!
Tierfreundliches Hotel gesucht, dieses gefunden, reserviert. 2 Tage vor Ankunft ruft Chefin um 22 Uhr abends an, dass es unmöglich sei mit Hund, und wollte uns ausserhalb des Stadtzentrums einquartieren. Sie sagte sie würde mir eine Mail schicken und dann könne ich entscheiden. Es kam keine Mail. Nächster Tag immer noch nicht, sie rief wieder an, würde Mail nochmals schicken. Wieder keine Mail bekommen. Kurz vor Abreise wieder ein Telefon, wir können bleiben mit Hund aber nur für 10 Euro mehr pro Tag. Wollte auf Reservation vor Ort dann auch noch von mir sehen ob ich Frühstück dabei habe, als wir frühstücken wollten. Sie sagte sie glaube das sei nicht dabei. Es war aber dabei.Zum Schluss wollte ich Rechnung begleichen mit Kreditkarte. Gleich daneben war ein Zettel "We accept Credit Cards". Ich hielt ihr meine Visa hin, sie wollte Barzahlung. Ich sagte ich habe nicht genug dabei, und sie sagte da drüben sei ein Bancomat. Ich zeigte auf den Zettel und sie gab nach. Zimmer wurde nicht ein einziges mal gereinigt in 4 Tagen, WC Papier musste ich beim Frühstück verlangen. Kellnerin und Kellner waren sehr zuvorkommend, Chefin allerdings unmöglich, habe mich dort nicht willkommen gefühlt. Schade denn die Lage ist super.

8/10 Good

Kristian, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
And very serviceminded staff.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
nettes Hotel für die Durchreise, nett gelegen
für eine Nacht auf der Durchreise absolut ok, sauberes Zimmer, Frühstück auch ok, nettes Personal, tolle Lage,

8/10 Good

Daniel, Dalarna

Liked: Cleanliness, staff & service, room comfort
Garda över förväntan!
Stannade till i Garda över natten för att vila upp oss efter en lång bilresa genom Tyskland och slutligen brennerpasset, vi hade pratat om att hitta en camping i området för att spara lite pengar men så hittade vi detta fantastiska ställe precis vid en liten hamn som skänkte oss en fantastisk upplevelse av den beryktade sjön. Rekommenderas verkligen!

10/10 Excellent

Elsebeth, Randers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Værelse med udsigt
Dejligt hyggeligt hotel med en unik placering. Personalet er serviceminded og taler såvel tysk som engelsk. Man skal dog være opmærksom på, at såfremt man ønsker at bade i søen, så skal man påregne en gåtur på 15 min.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr hübsches, kleines Hotel direkt am Hafen.
neu renovierte Zimmer. hübscher, kleiner Frühstücksraum. Hoteleigene Parkplätze gibt es nicht, man muss sich einen Parkplatz suchen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

matteo

Liked: Cleanliness, staff & service

8/10 Good

Stefan, Germany

Liked: Staff & service, property conditions & facilities, room comfort
Great place in a medieval historic city center
Hotel renovated recently. Old traditional house, but modern inside. Location: right at the small and beautiful harbour of Malcesine and a 3 mins walk away from the castle - amazing! Swimming in the lake possible north of the location after a 10 mins walk and south walking 10...15 mins. Soundscape: the modern windows block noise from outside fairly well - requiring of course to close the windows and to use the existing aircon. Noise from staircases and adjacent rooms is clearly audible, but still within a "normal" range for a "standard" hotel. Value for money: we've paid (early September) EUR 100 per night for two adults - fair; plus EUR 50 for our 13 yrs old son - too much considering the simple camp bed he got. Parking: a challenge in the center of Malcesine! The closest carpark "Piazza Statuto", 2 mins walk east of the hotel is rather expensive. However a public parking garage is a 5 mins walk (direction east) away from the hotel. We've paid EUR 10 per day - fair. Languages: hotel staff all speak German when it's about the standard phrases, some of them also English. And (hey) ... Italian ... but they don't seem to enjoy to educate foreigners in their native language.

10/10 Excellent

Angi & Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Hotel in Zentrum direkt am Hafen.
Sehr schönes, familiäres Hotel, perfekt gelegen mitten in Malcesine. Kommen immer wieder sehr gerne hier her und können es nur empfehlen. Die beiden Zimmer mit der Dachterrasse sind besonders schön.

8/10 Good

Jan og Inga, København

Liked: Property conditions & facilities
Topdollar beliggenhed
Dejligt mellemklasse hotel med fantastisk beliggenhed med udsigt over havnen i fantastisk hyggelig by, hotellet ligger midt i det mest interessante område i byen. Venlig betjening, småkedelig standard morgenmad. Ren og enkelt indretning. Vi savnede læselys på værelset.

8/10 Good

jaanap, varsinais-suomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava sijainti, erittäin siisti, hyvä palvelu
San Marco on Malcesinen satamassa lähellä "kaikkea". Erittäin siisti, uusi kaunis avara huone ja kylpyhuone, siivous päivittäin. Hyvä palvelu, asiallinen kunnon aamupala. Miinuksena minibaarin eli kylmän säilytystilan puuttuminen. Ilmastoinnin toiminnan logiikka jäi hämäräksi, mikä saattoi johtua meidän omista teknisistä puutteista :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
valido anche per le famiglie.
posizione ottima sia per la vista che per il centro del paese . servizio eccellente con nessun tipo di problema.

6/10 Okay

JE Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed for two nights in the winter. Nearly only guest. Nice hotel. Only cash payment.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Fantastisk beliggenhed
Boede i hotellets ferielejlighed. Man kunne ikke ønske sig en bedre udsigt. Faciliteterne og indretningen af lejligheden var meget fine. Desværre var rengøringen ikke helt i top.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities