Sauna, Turkish bath, body treatments, aromatherapy, deep-tissue massages

Reviews of Casamaïa Apartments

3.5 out of 5
Casamaïa Apartments
Avenida Del Sol 215, Benalmadena Costa, Benalmádena, Malaga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 196 reviews" "
Rating 8 - Good. 63 out of 196 reviews" "
Rating 6 - Okay. 8 out of 196 reviews" "
Rating 4 - Poor. 6 out of 196 reviews" "
Rating 2 - Terrible. 3 out of 196 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Amenities, property conditions & facilities
Fabulous stay!
Stayed 10 nights in Aug 2023
Response from Manager on Oct 3, 2023
Thank you for your evaluation!

10/10 Excellent

Dorothy

Stayed 4 nights in Apr 2023
Response from Casamaïa Apartments management on Apr 30, 2023
Thank you, Dorothy, for your evaluation. Hope you enjoyed your stay. Regards.

10/10 Excellent

Sally

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2023
Response from Manager on Feb 23, 2023
Dear Sally,Thank you for your evaluation.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. My stay was pleasent Ellena on the night shift helped us with all that we needed. We will definitely recommend this apartment to our friends and family.
Stayed 4 nights in Sep 2022

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Have stayed her 4 times now, 3 times as a hotel and this time as self catering - have to say the place was just as good, it was so quiet and relaxing, we will go back again hopefully soon!
Stayed 5 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
It was ok, but missing those extra touches that make it feel special. Decoration was looking tired, breakfast was very basic, air conditioning not working properly. The hotel complex was really good and the shuttle bus handy. Wished we stayed in the Polynesian hotel, it looked a lot nicer.
Stayed 3 nights in Oct 2019
Response from Management Hydros Hotel & Spa on Nov 1, 2019
Dear guest, Thank you for your comment. I regret that we didn´t line up to your expectations. However, we would have appreciated to have been informed about the not functioning of the air conditioning during your stay as our maintenance team would have repaired it or we would have changed the room for you. In reference to the breakfast, we offer a Continental breakfast, but all our clients can enjoy previous notification in reception desk a breakfast at any of the other hotels of Holiday World, including Polynesia Hotel. We do hope to have the opportunity to welcoming you again in the future. Best wishes,

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Management Hydros Hotel & Spa on Oct 14, 2019
Thank you for your excellent rating! Looking forward to welcoming you soon.

8/10 Good

Sue

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Business trip
The room was superb, immaculately clean with great views of the ocean. The staff were great and would definitely stay there again.
Stayed 2 nights in Oct 2019
Response from Management Hydros Hotel & Spa on Oct 13, 2019
Dear guest, Thank you very much for sharing your experience with us and other travelers. Your opinion is very important to us and we are very happy to know you enjoyed your staying at Hydros Hotel & Spa.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience ever
Was amazing, amazing service, staff are so professional, I would definitely book in that hotel again.
Stayed 5 nights in Sep 2019
Response from Management Hydros Hotel on Sep 13, 2019
Thank you very much for your possitive comments. We are very happy to hear that you enjoyed your stay with us and we look forward to welcoming you again in the near future.

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 8 nights in Aug 2019
Response from Management Hydros Hotel on Sep 13, 2019
Gracias por su valoración.

10/10 Excellent

spencer

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from Dirección Hydros Hotel & Spa on Aug 21, 2019
Gracias por su alta valoración

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly couldn’t fault our stay, lovely staff, excellent food, gorgeous pool area, relaxing time in the spa and clean and comfortable room. It was perfect!
Stayed 4 nights in Aug 2019
Response from Management Hydros Hotel & Spa on Aug 17, 2019
Dear guest, Thank you very much for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Management Hydros Hotel & Spa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019
Response from Dirección Hydros Hotel & Spa on Aug 5, 2019
Gracias!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing place with amazing view,delighted with helpful and frendly staff. Fantastic food !
Stayed 5 nights in Jun 2019
Response from Management Hydros Hotel & Spa on Jun 27, 2019
Dear guest, Thank you very much for your positive remark. Your opinion is very important to us, and it helps us to keep performing our best.

10/10 Excellent

NEILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019
Response from Management Hydros Hotel & Spa on Jun 27, 2019
Thank you very much.

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hydros Hotel and Spa..Almost fantastic.
Overall a good hotel. Probably two elements away from being great. Location, a bit of local knowledge helps the hotel is 20 minutes walk away from any local restaurants and shops. The hotel is part of a resort called Holiday World. The down side being the 1200 or so guests in the other three gigantic hotels have access to the the Hydros's pool and ten cabanas...and they do come in, that will be the group of 6 or so "hen doo!!" The pool/terrace bar is only open at the weekend. Crazy!!! Means you have to walk in to the hotel "main bar" and order drinks. Could easily be resolved by sending the waiter out once an hour to get any orders. I am sure all the other guesta and I would have happily waited knowi g there was a regular drinks opportunity. Staff were fantastic. Breakfast was excellent, fresh and we'll stocked.
Stayed 7 nights in Jun 2019
Response from Management Hydros Hotel & Spa on Jun 12, 2019
Dear Guest, Thank you for your feedback. We are sorry we did not fulfull your expectations. We value the comments of our clients very much and we will take note of it to continue improving. However, althoug the clients of Hydros Hotel & Spa are allowed to visit any of the other hotels of Holiday World, this is not the case for the clients of the other 3 hotels of Holiday World to use the facilities of our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of sun beds, very quiet and lovely surroundings. Parts of the rooms count do with a refresh, there is wallpaper peeling off and cracks in the balcony wall and paint peeling off in places. Pool bar was never staffed, no problem if you went into the hotel to get a member of staff but you had to get dry and covered up to go in.
Stayed 4 nights in May 2019
Response from Management Hydros Hotel & Spa on Jun 7, 2019
Dear Guest, Thank you for sharing your feedback. We are sorry your experience didn´t really match your expectations. It was an uncommon instance and we´ll do better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Dirección Hydros Hotel & Spa on Aug 1, 2019
Gracias por hacernos llegar su opinión.

8/10 Good

R P

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Used for one night stop over on way to final destination
Stayed 1 night in May 2019
Response from Management Hydros Hotel & Spa on May 27, 2019
Thank you very much for your feedback. We look forward to welcoming you in the near future as your final destination.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Lovely chilled out location, could have more on the menu but what was on it was delicious, we went for a chilled out stay and was exactly what we got.
Stayed 5 nights in May 2019
Response from Management Hydros Hotel & Spa on May 21, 2019
Dear Guest, Thank you very much for your comment, we are glad your starying at Hydros Hotel & Spa was aligned with your expectations. I am sure our entire team enjoyed catering to your needs as much as you enjoyed your stay.

8/10 Good

JACQUIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Direccion Hydros Hotel & Spa on May 9, 2019
Thank you very much for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most relaxing hotels in the area. Excellent.
Stayed 1 night in Apr 2019
Response from Management Hydros Hotel & Spa on May 27, 2019
Thank you very much for your positive comment. We are glad you enjoyed your staying at our hotel.

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019
Response from Dirección Hydros Hotel & Spa on May 27, 2019
Muchas gracias por su positiva valoración.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated in a lovely spot the only criticism I have of the property is that i feel it could do with the bedrooms having a facelift other than that it is a beautiful hotel.
Stayed 7 nights in Apr 2019
Response from Management Hydros Hotel & Spa on May 27, 2019
Dear Guest, Thank you very much for your feedback. We do apprecitae you taking the time to write to us. We take into consideration your suggestion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi in the balcon amazing location super staf
Stayed 2 nights in Mar 2019
Response from Management Hydros Hotel & Spa on May 27, 2019
Dear guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guest´s needs in the best way we can. If you are traveling to our area again soon, do not hesitate to call us.

10/10 Excellent

Verified traveller

Stayed 9 nights in Oct 2018

10/10 Excellent

Nirmala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel
The hotel staff very welcoming, we had a very spacious penthouse with a warm hot tub on the large balcony and a beautiful view. The hotel was modern with a glass fronted dining room with sea views. The food was very good with lots of choice. The hotel was clean and away from the other hotels in the complex. As we were waiting to leave (and bill paid) they asked if we would like coffee whilst waiting on the taxi and presented us with two bags containing a picnic breakfast to take with us. Nice touch. The staff were very friendly and tried hard to make sure everything was nice. Had a very relaxing stay - just what we were hoping for after a busy cruise.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and clean hotel with good views. Good breakfast but limited meals menu
Stayed 5 nights in Jul 2018
Response from Hydros Manager on Aug 26, 2018
Dear guest; Thanks for your review Kind regards

10/10 Excellent

Adam, Cumbria, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very relaxing
Nice and quiet hotel but close to beach, spa facilities are really good and overall the hotel deserves the high rating.
Stayed 3 nights in Jul 2018
Response from Hydros Manager on Jul 17, 2018
Dear guest Thank you for your rate and feedback Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018
Response from Hydros manager on Jul 17, 2018
Thanks for your comment Kind regards

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great views
Nice pool area with great views and Balinese style sun beds. Great for chilling. Staff were friendly and helpful with our requests. Breakfast was decent but choices were on limited side.
Stayed 2 nights in Jun 2018
Response from Hydros manager on Jul 17, 2018
Dear guest Thank you for your score Just to let you know related to breakfast, it is lined to our size. Obviously, we do not pretend to offer a huge buffet full of different and non healthy choices. We try to offer different options, high quality and mediterranean diet Kind regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic weekend away
Fantastic resort with excellent staff, would also recommend the restaurant it has the best views with great food.
Stayed 2 nights in May 2018
Response from Hydros manager on Jul 17, 2018
Thanks a lot Kind regards

10/10 Excellent

Tim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quiet stay on Costa del Sol
Lovely last minute booked stay with half board for 5 nights. Had a large suite with our own hot tub which was a really nice addition. We spent a lot of time on the local beach which was an easy 10 minute walk away. Breakfast buffet was simple but all very good quality and well presented. The view from the restaurant is great. A la carte dinner was a treat for dinner and all of the staff were very friendly and efficient. Plenty of options to explore the local surroundings for more towns, beaches or attractions. Overall a great stay. Only downsides would be balcony could be slightly more private if there were a screen to neighbouring balcony. Also ventilation in the bathroom could be better.
Stayed 5 nights in May 2018
Response from Hydros manager on Jul 17, 2018
Thanks a lot for your feedback Kind regards

8/10 Good

Sybil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, small hotel with good service
The suite was a good choice for us , it had a large balcony, hot tub and good view of the sea.

10/10 Excellent

Gray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxation!
Perfect few days away post marathon recovery! Took family of 4 (kids 2 & 4) for a few days away. Staff really nice with the children and had a chance to use the spa for free for 1 hour. Staying here gives you access to the Company's own water park down the road (free shuttle bus available) for free - this was a new thing for 2018. We had a hire car, which we think was a must as its in quite a residential area rather than a tourist area so if you want to eat out, a short 5 min drive / taxi will get you to the marina area etc.

8/10 Good

Atoussa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Response from Pedro H on Apr 25, 2018
Dear Guest; Thanks for rating your visit at Hydros Kind regards Pedro H

8/10 Good

Jim, Brixton, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the complex
The suite we stayed in was big enough for the three of us, and we enjoyed the hot tub and view. All of the staff were really friendly and made us feel very welcome. The hotel runs a shuttle bus until 6pm but after that you have to use taxis if you want to go out to local restaurants. That did prove to be a bit costly, but apart that that it was a lovely place to stay.
Stayed 3 nights in Apr 2018
Response from Pedro H on Apr 25, 2018
Dear Jim; It is so great to know all your expectatives were fixed at your last visit here at Hydros I hope to see you again in a future Thanks for your high rate Kind regards Pedro H

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a boutique hotel offering spa services. Our room was comfortable and spacious. Our only disappointment was that the water in the spa in our balcony was too cold and could not be adjusted so we could not use it - we selected the room because it gad a spa so feel we didn’t get value. The view from the restaurant was fabulous!!
Stayed 2 nights in Oct 2017

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday hydros
Weather fantastic, hotel was excellent very clean. Staff were pleasant and helpful. Would recommend a car as it is sbout 3/4 if a mile to even walk out of complex although there is a courtesy bus running from 10am til 6pm
Stayed 4 nights in Oct 2017

8/10 Good

Joanna Nancy, Berkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, very secure hotel on the hill
Overall we loved the hotel. The suite, hot tub, two TVs, lovely quiet atmosphere, etc. I gave only 4 stars because the bathroom was a little bit a let down. The shower was leaking and it definitely needs some maintenance like changing the silicone around the edges which were very mouldy and rusty and they looked not very clean. The floor tiles were scratched and worn out. Housekeeping was ok although they need some more training on sweeping the floor (the whole suite had floor tiles, no carpets). Breakfast was ok but needs some variety, more fruit options. The hotel is located in a secured compound and you need to show your room key at the gate every time you enter. Don't get offended when the guard chases you up :) we wanted to sneak in (just to have fun) but still we were stopped and had to show the room key. There is another separate gate to Hydros when you enter with a car-just ring the bell. We liked the security. You can use all facilities of all other 4 hotels in the compound which we found VERY good. Hydros is located as the last hotel at the end of the road on the hill. There is a regular shuttle every 20min but we never used it because we liked the walking activity up the hill. Although it might be tiring with pushchairs or for older people. We didn't mind. Beach is just across the road, again 10 min down the hill to exit the compound. The pool area was very good. I loved it. I didn't use it every day as we liked the sea. The sea view is breathtaking.
Stayed 7 nights in Sep 2017

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Dear Adrian, Thanks for your rating at Expedia. I hope you will choose Hydros again in a future for your holidays. Kind regards Pedro H

10/10 Excellent

Jenna , dundee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel for nice relaxing break
We stayed here for 5 nights with friends for a relaxing break and we were not disappointed. The hotel is beautifully decorated and the staff could not have been any more helpful and friendly. After checking into our room we received a phone call within 5 minutes from reception checking everything was ok with our room - off to an excellent start. We spent the first morning relaxing in the spa and spent the remainder of our time relaxing by the pool. The pool bar staff were also extremely accommodating and friendly. We were there on bed and breakfast basis with the breakfast setting us up well for the day ahead. We ate on a number of occasions at the hotel for lunch and were not disappointed. This hotel is not walking distance from the centre of benalmadena and if you are looking for a lively break then be prepared to spend money on taxis into the centre every night. We were looking for a relaxing break and this hotel delivered on that. We are already looking to plan our next break.
Stayed 5 nights in Jul 2017
Response from Hydros Manager on Jul 29, 2017
Dear Jenna; Thank you for your excellent review. We love to read about guests who enjoyed our location and facilities, that is our main purpose. We appreciate your positive feedback about the restaurant and rooms, spa services, the comfort of our balinese beds and the staff. Thank you again for your review, we look forward to welcoming you back in the very near future. Kind regards; Pedro H

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill to the max!
Perfect little getaway. If this was a true "no kids" boutique experience... It would be beyond wonderful! The only negative.
Stayed 3 nights in Jul 2017
Dear Michael; Thanks a lot for your rate here in Expedia. Hydros is a boutique concept hotel where kids are welcome, but is not usual. I hope you will choose us again for your holidays. Kind regards Pedro H

8/10 Good

Fiona

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fab hotel but bit scruffy and looked like needs some tlc
Dear Fiona; Thank you so much for your rating related to your last visit at Hydros. I wil take into considartion all your comments at respect. I hope to see you again at Holiday Hydros Kind regards Pedro H

6/10 Okay

steve cole, UK

Disliked: Cleanliness, property conditions & facilities
Lovely view, spacious room
Infestation of ants which spoilt the spacious room, and ants in more than one room. Faulty hot tub on balcony. Room cleaning very poor, coffee stain on balcony left by myself was still there, maid simply made the bed, but did not mop, or replace used drinking glasses. The most disappointing thing was the wifi, could not connect at all. The food was minimal, ala carte menu extremely limited and only 3 course, which for the portion sizes should of been 7 course. The hotel did not mention the breakfast was continental. The hotel was not bad but been to much better for the price, will never return, I don't recommend !!!!!
Response from Hydros Manager on May 29, 2017
Dear Mr. Cole: Thanks for your fedback by this way. The ants could appear if you leave your own meal on tables inside the room when our housekeeping staff finished at the middle of the day, that is the reason we could not review. I hope you informed to reception staff to solve your problem with the hot tub. I have no info related to that. If we have no notice we do not solve it. The food is not minimal, it is a la carte with a lot of different options and choices. Maybe, you expected a buffet or an all inclusive hotel. The hotel, the hydros web and you welcome info shows the quality and kind of breakfast we have. Sorry about the wifi ( free ), we had a problem with our provider. Did you mention this to recepction? We have no notice you were disappointed acording with this department. I hope you will choose us again in your next visit. Kind regards Pedro H I hope

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely amazing place!! Excellent service and high quality facilities for a 4star hotel and Spa.
Dear guest; Thank you so much for your positive fedback. It is our goal in order to keep improving our Hydros service. Kind regards Pedro H

10/10 Excellent

Brett, Isle of man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for couples
Excellent hotel but was very quiet Breakfast could do with more choice especially hot food but very nice stay

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
September Beark
Enjoyable stay, hotel is slightly remote,taxis required.