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We stayed just one night, but everything was good. The area around it is okay, but if you walked a couple of minutes there is some nice areas with nice restaurants. Also the hotel offers a patio area with a very nice bar.
The rooms were nice. The staff was super friendly and did an excellent job making us feel welcome. The TV had a lot of options in english including Netflix. I will definitely stay there again.
Roxanne
Stayed 1 night in Mar 2024
Response from Nicolas de Carlos on Apr 3, 2024
Thank you, Roxanne, for your thoughtful review of Huentala Hotel.We are delighted to hear that you enjoyed your stay!We look forward to welcoming you back!Best regardsHuentala Team
8/10 Good
Jason, Regina
Travelled with partner
Mar 31, 2024
Liked: Cleanliness, staff & service, amenities
Location was excellent. Rooms were clean. Service was good.
AC in room was very poor performing.
Jason
Stayed 3 nights in Mar 2024
Response from Nicolas de Carlos on Apr 3, 2024
Thank you for your review, Jason. We are glad to hear that you enjoyed staying with us. We apologize for the poor performance of the AC in your room. Your feedback helps us improve our services to provide a better experience for our guests.
10/10 Excellent
Hector
Travelled with partner
Mar 23, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A/c did not work for two nights in a row and it was very hot in the room. Got a room change by day 3 but it unpleasant. Other than that, I would highly recommend
This is a lovely small older hotel next to the Sheraton. We had a suite room and it was quite spacious. However we did not receive a room upgrade and the room we were in was quite noisy with elevators and guests next door easily heard through the walls. The maid service was great and there were some incredible staff. These were Stefania at the front desk who was exceptional in every way, and Enzo in the restaurant who was also exceptional. When the winery is offering us a complimentary drink as part of our VIP experience it should be more than a mouthful.
Roberta
Stayed 5 nights in Feb 2024
Response from Nicolas de Carlos on Mar 11, 2024
Thank you for your feedback, Roberta. It's great to hear that you appreciated the spacious suite and excellent service from staff like Stefania and Enzo at Huentala Hotel. We apologize for the noise issues you encountered and will address this internally. We value your input and will work to enhance the experience for all our guests. We hope to welcome you back for an improved stay in the future.
Thank you for your review, Luis. We appreciate your feedback on the unique decor at Huentala Hotel. Our team takes pride in creating a distinctive and memorable atmosphere for our guests.We hope to welcome you back soon for another pleasant stay.
10/10 Excellent
Peter
Jan 30, 2024
Peter
Stayed 3 nights in Jan 2024
10/10 Excellent
Kaline
Jan 10, 2024
Kaline
Stayed 4 nights in Jan 2024
Response from Nicolas de Carlos on Jan 16, 2024
Estimada KalineLe agradecemos por haber elegido a Huentala Hotel y es un gusto saber que su estadía fue satisfactoria.Deseamos pronto volver a disfrutar de su visita.Saludos cordiales Team Huentala
10/10 Excellent
Kai, Rowland Heights
Jan 1, 2024
Kai
Stayed 3 nights in Oct 2023
8/10 Good
RICARDO
Dec 26, 2023
RICARDO
Stayed 5 nights in Dec 2023
Response from Nicolas de Carlos on Jan 16, 2024
Estimado RicardoLe agradecemos por haber elegido a Huentala Hotel y es un gusto saber que su estadía fue satisfactoria.Deseamos pronto volver a disfrutar de su visita.Saludos cordiales Team Huentala
6/10 Okay
jose manuel
Dec 17, 2023
jose manuel
Stayed 2 nights in Dec 2023
Response from Nicolas de Carlos on Jan 16, 2024
Estimado JoseLe agradecemos por haber elegido a Huentala HotelDeseamos pronto volver a disfrutar de su visita.Saludos cordiales Team Huentala
Dear JoseMany thanks for choosing Huentala Hotel. It is a pleasure to know that your stay was satisfactory.We hope to enjoy your visit again soon.Best regardsHuentala Team
6/10 Okay
Rosane
Travelled with group
Nov 6, 2023
Liked: Cleanliness
Banheiro pequeno e café da manhã honesto, mas nada especial
Well located, friendly and helpful staff. The room was spacious and very clean. Breakfast is included in the price and is very good. Highly recommended!
Tivemos otimos dias no Huentala. Linda decoracao. Otimo e Cortez atendimento. Recomendamos. Poderiam melhorar acessibilidade para cadeirantes. Cafe da manhã poderia ser mais natural. Obrigado