Title: Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras Apartment with kitchen, steps from Plaza de Santa Ana ![42-inch flat-screen TV with cable channels, Smart TV](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/c79ba18e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 bedrooms, premium bedding, pillowtop beds, individually decorated](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/b1168682.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bedrooms, premium bedding, pillowtop beds, individually decorated](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/96a09203.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/bd7ec6e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bedrooms, premium bedding, pillowtop beds, individually decorated](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/d3eeee52.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Sonder Santa Ana in Madrid's heart offers free WiFi in common areas. Guests love the helpful staff at this smoke-free property with concierge services and luggage storage. Gran Via and Plaza Mayor are a short walk away, perfect for exploring the city's highlights. 9.0 Wonderful ## Popular amenities - Washer - Air conditioning - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=891710&PinnedHotelID=891710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=891710&PinnedHotelID=891710&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=891710&PinnedHotelID=891710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=891710&PinnedHotelID=891710&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=891710&PinnedHotelID=891710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=891710&PinnedHotelID=891710&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=891710&PinnedHotelID=891710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=891710&PinnedHotelID=891710&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![42-inch flat-screen TV with cable channels, Smart TV](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/c79ba18e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Terrace ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Kitchen - Sleeps 4 - 2 Double Beds ![42-inch flat-screen TV with cable channels, Smart TV](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/66e30a6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Kitchen - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![3 bedrooms, premium bedding, pillowtop beds, individually decorated](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/5b9994ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Smart TV - Sleeps 2 - 1 Queen Bed ![3 bedrooms, premium bedding, pillowtop beds, individually decorated](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/b1168682.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed, Balcony ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Smart TV - Sleeps 2 - 1 Queen Bed ![42-inch flat-screen TV with cable channels, Smart TV](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/d9f0b4f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Kitchen - 2 bedrooms - Sleeps 4 - 1 Queen Bed ![42-inch flat-screen TV with cable channels, Smart TV](https://images.trvl-media.com/lodging/1000000/900000/891800/891710/f3c492f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Kitchen - 3 bedrooms - Sleeps 5 - 3 Double Beds ### 1 Bedroom Apartment, 1 Queen, Sofa Bed - Sleeps 4 ### Three-Bedroom Apartment - Sleeps 5 ### Queen Studio Apartment - Sleeps 2 ### Studio Apartment, 1 Queen, Juliet Balcony - Sleeps 2 ### Lofted, 1 Bedroom Apartment, 2 Double, Terrace - Sleeps 4 ## You may also like Ad ![Daily buffet breakfast (EUR 25 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14730000/14725900/14725875/5f74a3f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Hotel Atocha Jerónimos - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,072 reviews CA $245 CA $269 total includes taxes & fees Nov 30 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Sonder-Santa-Ana.h891710.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Sonder-Santa-Ana.h891710.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41576%2C-3.70026&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wZPDjgjJRDMMUWIi_TmtCfYDOH0=) Calle del Principe 11, Madrid, 28012 #### What's nearby - Puerta del Sol - 2 min walk - 0.2 km - Gran Via - 5 min walk - 0.5 km - Prado Museum - 8 min walk - 0.7 km - Plaza Mayor - 9 min walk - 0.8 km - Royal Palace of Madrid - 14 min walk - 1.2 km #### Getting around - Sevilla Station - 4 min walk - Madrid Recoletos Station - 16 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive #### Restaurants - ‪100 Montaditos - ‬1 min walk - ‪La Venencia - ‬2 min walk - ‪Prada A Tope - ‬1 min walk - ‪Pampa Beef - ‬1 min walk - ‪Pizzería El Trébol - ‬1 min walk ## About this property ### Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras Apartment with kitchen, steps from Plaza de Santa Ana This smoke-free aparthotel features concierge services, free WiFi in public areas, and multilingual staff assistance. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a Smart TV with cable channels. Comforts include a pillowtop bed and premium bedding, and also available are a coffee/tea maker and a flat-screen TV. Housekeeping is available on request. Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras offers 35 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. 42-inch Smart televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. ## Similar properties ![Seasonal outdoor pool, open noon to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/64000000/63900000/63897000/63896948/e4b49251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran View Apartments Madrid Centro - Pool - Kitchen - Free WiFi - Air conditioning 9.2 Wonderful 1,322 reviews CA $230 CA $254 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=63896948&PinnedHotelID=63896948&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/42fcab3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Plaza España Madrid Centro - Pool - Free WiFi - Restaurant - Gym 9.4 Exceptional 4,430 reviews CA $298 CA $327 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=29345493&PinnedHotelID=29345493&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/107000000/106010000/106004100/106004048/5dc7f7de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonder by Marriott Bonvoy Sofia Apartments Atocha Arganzuela - 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Kitchen - Free WiFi - Air conditioning - Outdoor space 9.6 Exceptional 157 reviews CA $224 CA $246 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=62578688&PinnedHotelID=62578688&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/1000/915/2f47a159.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emperador Madrid Centro - Pool - Free WiFi - Air conditioning - Gym 9.2 Wonderful 1,827 reviews CA $233 CA $256 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=915&PinnedHotelID=915&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse | Room amenity](https://images.trvl-media.com/lodging/84000000/83470000/83466300/83466242/4f340b5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos Huertas Madrid Centro - Kitchen - Washer - Dryer - Free WiFi 9.2 Wonderful 252 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=83466242&PinnedHotelID=83466242&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 37.45 per day); discounts available ### Family friendly - Free crib ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Microwave - Refrigerator - Toaster ### Bedrooms - 3 bedrooms - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with cable channels ### Laundry - Laundry detergent - Washing machine ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - Elevator (27 inch wide door) - Smoking not allowed ### Services and conveniences - Blackout drapes - Concierge services - Housekeeping (on request) - Iron/ironing board - Luggage storage - Multilingual staff - Virtual front desk ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Window guards - Fire extinguisher ### General - 1 building - 35 units - 6 floors - Housekeeping (on request) - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests Guests are recommended to download the property's Sonder mobile app before check-in ### Access methods Access code, private entrance ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Nearby parking fee: EUR 37.45 per day (1312 ft away) - Housekeeping is available for an additional fee and varies based on length of stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as 11Th Principe Splendom Suites Aparthotel Madrid 11Th Principe Splendom Suites Aparthotel 11Th Principe Splendom Suites Madrid 11Th Principe Splendom Suites Apartamentos Principe 11 Sonder Santa Ana Madrid Sonder Santa Ana Aparthotel 11Th Principe by Splendom Suites Sonder Santa Ana Aparthotel Madrid ## Frequently asked questions ### Is Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras on Nov 25, 2025 start from CA $225.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Madrid-Hotels-Sonder-Santa-Ana.h891710.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras? > Check-in start time: 4:00 PM; Check-in end time: anytime. ### What time is check-out at Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras? > Check-out is at 11 AM. ### Where is Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras located? > Located in Madrid Centro, this aparthotel is steps from Plaza de Canalejas and Plaza de Santa Ana. Puerta del Sol and Gran Via are also within 10 minutes. Sevilla Station and Sol Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sonder by Marriott Bonvoy Santa Ana Apartments Las Letras Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 412 8 - Good 168 6 - Okay 46 4 - Poor 12 2 - Terrible 18 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Lise Oct 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very clean. Coffe maker and toaster working very well. Bath room impecable. ##### Lise Stayed 13 nights in Oct 2025 ### 10/10 Excellent #### Allan Sep 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great space and location ##### Allan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Maite Sep 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This hotel does not have a traditional reception desk, but it is very well organized with a secure locker system for luggage, which guests can use for free on the day of check-in and checkout. The room was very clean and beautifully designed. A great stay! ##### Maite Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dan Sep 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We liked almost everything about this property. Amazing location within walking distance of many amazing things. Literally our only complaint was out of their control: There is a nightclub below the hotel and you can hear some music late at night. Ear plugs are included for free. We would and are staying again. ##### Dan Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Keeley Aug 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Apartment was very spacious and comfortable and had great ammenities including luxury shower products. The location was fantastic with short walking distance to great restaurants, attractions and public transport ##### Keeley Stayed 6 nights in Aug 2025 ### 2/10 Terrible #### Carol Oct 20, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication They changed our room to a lower floor and it was SO NOISY from the street sounds that we could not get any sleep. The lockers for luggage were filled, however, they did accommodate this. Also, things were broken in our room. This is not a place you want to stay. ##### Carol Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alan Jul 7, 2025 Liked: Cleanliness, room comfort, communication This location was excellent and easy to get around Madrid from this location ##### Alan Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### DAVID Jul 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice and peaceful in busy Madrid. Lots of restaurants and shops nearby ##### DAVID Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Medha Jul 1, 2025 Liked: Cleanliness, room comfort, communication #### Perfect location Everything about this place is A1. Just the right place to be if you are on a vacation . ##### Medha Stayed 2 nights in Apr 2025 ### 8/10 Good #### Fraser Aug 31, 2025 Liked: Cleanliness, property conditions & facilities, communication It's certainly good, nice space, but fairly basic amenities. I'd say 8.2 out of 10 ##### Fraser Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Allan Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location all nice and clean and easy to deal with ##### Allan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Todd Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful property with a fantastic location in Centro. ##### Todd Stayed 6 nights in Jun 2025 ### 8/10 Good #### Iliana Medina Jul 17, 2025 Liked: Property conditions & facilities It is really nice ##### Iliana Medina Stayed 1 night in Jul 2025 ### 6/10 Okay #### Umberto Aug 31, 2025 Liked: Cleanliness, amenities, communication Loud street noise ##### Umberto Stayed 1 night in Aug 2025 ### 8/10 Good #### katharine May 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Easy access to metro and tourists sites and restaurants. ##### katharine Stayed 3 nights in May 2025 ### 8/10 Good #### JaeWook Apr 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was close to tourist attractions, so it was easy to get around and there were plenty of places to eat, shop, and see. ##### JaeWook Stayed 1 night in Apr 2025 ### 8/10 Good #### JOSE Sep 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Property was clean. Management was timely responsive. The only drawback was that there's an antro next door starts at 1:00 am and ends at around 6:00am. daily. Ear plugs help but if one is extremely sensitive to noise, you might need more than earplugs. Any other time other than the antro hours, the hotel had average noise for city hotel. ##### JOSE Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Alberto Guzman Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely amazing ##### Alberto Guzman Stayed 2 nights in Jun 2025 ### 8/10 Good #### Florence Jun 20, 2025 Liked: Cleanliness, property conditions & facilities, communication I like the property is easy to access. It is clean and tidy. All equipped with the kitchen appliances. ##### Florence Stayed 2 nights in May 2025 ### 10/10 Excellent #### Adrienne May 31, 2025 Liked: Cleanliness, room comfort, communication #### Location and Comfort Great location. Very clean and comfortable with nice air conditioning. The beds were so comfortable. The apt. was 2 stories and allowed us some privacy and separation. Very nice bathrooms. This was a great place to stay and highly recommend it. ##### Adrienne Stayed 2 nights in May 2025 ### 4/10 Poor #### James Sep 17, 2025 Disliked: Communication They are a bunch of cheapskates. 2 people for 5 days and they only gave us 4 coffee pods total. Almost ran out of toilet paper, they didn’t replenish the supply cabinet for our last 3 mornings. The Kleenex dispenser fell off the wall. The surface of the bathroom sink counter stuck out over the toilet so you sort to had to do the limbo to sit down. The pump on the shampoo dispenser was stuck do couldn’t use it. No safe in room for passports. Shower floor was very slippery and dangerous. Bed was comfortable and the location was fantastic ##### James Stayed 5 nights in Sep 2025 ### 2/10 Terrible #### Eduardo Aug 21, 2025 Disliked: Cleanliness, property conditions & facilities, communication Hello, I never complaint. But, by far this was the worst room I’ve ever stayed in. The AC units? Purely decorative, except for the noise, which works exceptionally well. The wall filtration adds a nice visual touch, marks on the walls all over, including a couple of buggers, dead plants in the terrace. And to top it all off: no hot water for a morning shower. What more could one ask for? ![](https://a.travel-assets.com/ugc/hotel-reviews/3b5994ae-9cd4-4a34-a0bc-73e0ea736219-1755817386203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2450e269-a1a3-4a64-96ba-ab61eab72212-1755817386581.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0dd1895c-6a1d-4de0-acdb-f752123c3651-1755817386334.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eduardo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Joaquin Apr 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice and accommodating staff. Great city life at night. Centrally located. ##### Joaquin Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Stephanie Dec 9, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent place we simple love it ##### Stephanie Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Jaione Feb 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location. 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