Get an overview of this hotelFamily-friendly Madrid apartment in Madrid City Centre, walk to Plaza de Espana


This family-friendly Madrid apartment is located in the historical district, within a 10-minute walk of Cerralbo Museum and Plaza de Espana. Royal Palace and Almudena Cathedral are also within 15 minutes.

Property Features

Self parking, meeting rooms, and concierge services are available at this apartment. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All 57 soundproofed apartments feature free WiFi and minibars. In addition to kitchens with microwaves, guests will find flat-screen TVs with satellite channels and room service.

Hotel Amenities

Hotel Amenities

Sercotel Suites Viena features tour/ticket assistance, multilingual staff, and concierge services. Event facilities measuring 657 square feet (61 square meters) include meeting rooms. High-speed wireless Internet access is complimentary. This family-friendly apartment also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

  • Total number of rooms - 57 
  • Number of floors - 6 
  • 24-hour front desk 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Luggage storage 
  • Laundry facilities 
  • Meeting rooms 
  • Conference space size (feet) - 657 
  • Self parking (surcharge) 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Conference space size (meters) - 61 
  • Year Built 2006 
  • Number of buildings/towers - 1 
  • Television in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Kitchen  
  • Laundry facilities  
  • Microwave  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Satellite TV service 
  • Desk 
  • Climate control 
  • Microwave 
  • Kitchen 
  • Soundproofed rooms 
  • Turndown service 
  • Free toiletries 
  • In-room massage available 
  • Shower/tub combination 
  • In-room safe 
  • Flat-panel TV 
  • Free WiFi 
  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • Down comforter 
  • Pillow menu 

Where to Eat

Buffet breakfasts are available for a surcharge.

Room service (during limited hours) is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Roll-in shower 
  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

This hotel will place an authorization for all credit cards for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: EUR 23 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A resort fee is included in the total price displayed.

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