Relais & Châteaux Heritage Madrid

Photo gallery for Relais & Châteaux Heritage Madrid

Primary image
Balcony
Balcony
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Relais & Châteaux Heritage Madrid

VIP Access

Relais & Châteaux Heritage Madrid

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Calle Diego de León, 43, Madrid, 28006

Explore the area

  • Popular LocationPaseo de la Castellana7 min walk
  • Popular LocationEl Retiro Park20 min walk
  • Popular LocationWiZink Center2 min drive
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)11 min drive

Choose dates to view prices

About this area

Madrid

Relais & Châteaux Heritage Madrid is located in Salamanca, a neighborhood in Madrid, and is near a metro station. Prado Museum and Royal Palace of Madrid are cultural highlights, and some of the area's notable landmarks include Puerta del Sol and Plaza Mayor. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Estadio Wanda Metropolitano.

What's nearby

  • Paseo de la Castellana - 7 min walk
  • El Retiro Park - 20 min walk
  • WiZink Center - 2 min drive
  • Puerta de Alcala - 3 min drive
  • National Library - 3 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • Juanyta ME MATA - 2 min walk
  • Bar Escalera del 34 - 3 min walk
  • Cazorla - 3 min walk
  • Surtopía - 4 min walk
  • La Tagliatella - 4 min walk

About this property

Relais & Châteaux Heritage Madrid

Luxury Madrid hotel in Salamanca, walk to U.S. Embassy
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 46 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and iPod docks. Flat-screen TVs, minibars, and hair dryers are among the other amenities available to guests.
Relais & Châteaux Heritage Madrid offers 46 accommodations with iPod docking stations and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
1 per room (up to 15 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Pet fee: EUR 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 172 out of 197 reviews
5 - Excellent 87%
Rating 4 - Good. 20 out of 197 reviews
4 - Good 10%
Rating 3 - Okay. 3 out of 197 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 197 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 197 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Specially Sarah and Manuel at the front desk. Clean rooms. A very charming hotel.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We got the upgrade after 2 nights
Stayed 4 nights in Mar 2022

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice one. The shower is too Little for Big guys. And the shampoo labels are impossible to read.
Stayed 3 nights in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and did everything to help us and make our stay wonderful.
Stayed 2 nights in Jan 2022