Interior detail

Reviews of ICON Wipton

4 out of 5
ICON Wipton
Calle de Jorge Juan, 17, Madrid, Madrid

Reviews

9.6

Exceptional

Rating 10 - Excellent. 370 out of 473 reviews" "
Rating 8 - Good. 79 out of 473 reviews" "
Rating 6 - Okay. 14 out of 473 reviews" "
Rating 4 - Poor. 6 out of 473 reviews" "
Rating 2 - Terrible. 4 out of 473 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
There are a few restaurants on the opposite side of the street, all have outside eating areas on the pavement. The issue is, they don’t close until the early hours and it’s very noisy. Some people may well appreciate this if that suits their lifestyle, however for us it meant a struggle to sleep every night. We were offered a different room but I was told it was next to the hotels ancient lift and so would probably be noisy in a different way. Please don’t think I’m being miserable with this review. The hotel was good in every other aspect, it just didn’t really suit us.
Stayed 4 nights in Mar 2024
Response from est on Mar 19, 2024
Dear David,Thank you for choosing Icon Wipton and for taking the time to give us your feedback once you left the hotel.As you say , we are located in the heart of Madrid, in the neighborhood called Golden Mile, where you can find a large variety of restaurant and shopping area. All of our windows are soundproofed. I apologize if this was not enough for you.I appreciate you make the difference between your needs and the service offered.I hope you had a nice travel back home and maybe you can try another hotel from our brand next time you come to Madrid again.Best regardsEsther FernándezGeneral Manager

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and eat.
Stayed 6 nights in Feb 2024
Response from Patricia Alonso. Experience Manager. on Feb 13, 2024
Julio, thank you for staying at Icon Wipton and for leaving this nice value about us :) We hope to have the chance to see you soon. Best wishes.

10/10 Excellent

Katherina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in Madrid!
Stayed 3 nights in Dec 2023
Response from Patricia Alonso. Experience Manager. on Feb 7, 2024
Katherina, Thank you for staying at Icon Wipton and for leaving this opinion about us! We are very happy to be you favourite hotel in Madrid ;) and hope to see you soon. Best regards from our whole team.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel
Stayed 1 night in Jan 2024
Response from Patricia Alonso. Experience Manager. on Jan 30, 2024
Mayra, thank you for leaving your value about our hotel! We are very glad to read that you enjoyed our services and hope to have the chance to see you soon. Best wishes.

8/10 Good

Filomena, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very Small room… nice area.
Stayed 2 nights in Jan 2024
Response from Patricia Alonso. Experience Manager. on Jan 17, 2024
Filomena, thank you for staying at Icon Wipton and for leaving your opinion about us. I am sorry if the size of the room didnt fix you and the inconveniences caused. We hope to see you soon.

10/10 Excellent

Gabriela, Dallas

Stayed 1 night in Dec 2023
Response from Patricia Alonso. Experience Manager. on Jan 17, 2024
Gabriela, gracias por compartir tu valoración acerca de Icon Wipton. Esperamos tener la ocasión de volver a recibirte muy pronto. Un saludo.

6/10 Okay

Carlyn

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023
Response from Patricia Alonso. Experience Manager. on Dec 4, 2023
Carlyn, thank you for choosing our hotel Icon Wipton to stay in Madrid and for leaving this value about us. We hope to have the chance to see you soon. Best regards.

10/10 Excellent

Nicolas

Stayed 6 nights in Nov 2023
Response from Patricia Alonso. Experience Manager. on Jan 17, 2024
Nicolas, gracias por alojarte en Icon Wipton y por compartir tu valoración con nosotros. Nos alegra haber cumplido vuestras expectativas y esperamos tener la ocasión de volver a recibiros muy pronto. Un saludo

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this gem in Madrid
This is a hidden gem in Madrid. The staff were extremely friendly and kind. I was traveling with my dog and they went out of their way to make us both welcome. Great neighborhood.
Stayed 1 night in Oct 2023
Response from Patricia Alonso. Experience Manager. on Nov 7, 2023
Elisa, thank you for staying in our hotel and for leaving these nice words about us. We always try to do our best, trying to give our guests unforgeteable experiences :) and thanks for takint into account the detail with your dog. I hope to have the chance to see you soon. Best regards.

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción si quieres estar en la mejor calle del Barrio Salamanca.
Stayed 2 nights in Oct 2023
Response from Patricia Alonso. Experience Manager. on Nov 2, 2023
Freddy, muchas gracias por alojarte con nosotros en Icon Wipton y por compartir esta opinión tan bonita acerca de nuestro barrio. Estaremos encantados de volver a recibirte muy pronto. Un saludo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Patricia Alonso. Experience Manager. on Oct 30, 2023
Gracias por alojarte con nosotros y dejar tu valoración sobre el hotel. Esperamos tener la ocasión de volver a recibirte muy pronto. Un saludo.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heart of Madrid
Beautiful hotel, with great service, in a terrific location.
Stayed 2 nights in Sep 2023
Response from Patricia Alonso. Experience Manager. on Oct 30, 2023
Thomas, thank you so much for choosing our hotel to stay in Madrid and for sharing your experience with us. We are very happy to read that you enjoyed our hotel and service, hoping to have succeded your expectations. Best regards.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Patricia Alonso. Experience Manager. on Sep 26, 2023
Richard, thank you for choosing our hotel to stay in Madrid and for leaving your value about us. We hope to see you soon. Best wishes.

10/10 Excellent

Jorge

Stayed 6 nights in Aug 2023
Response from Patricia Alonso. Experience Manager. on Oct 30, 2023
Jorge, muchas gracias por compartir tu puntuación sobre nuestro hotel. Es un placer verificar que la estancia haya sido agradable y confiamos poder volver a verte pronto. Un saludo.

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at the ICON Wipton. The hotel is perfectly located (surrounded by shops and tons of little bars and restaurants), super clean, and the staff are extremely friendly. Highly recommended!
Stayed 1 night in Sep 2023
Response from Angel Gonzalez - Guest service on Sep 10, 2023
Dear Montana,Thank you very much for choosing Icon Wipton and for your kind words. We are very pleased to see that you enjoyed our hotel and facilities, and that you appreciate our excellent location. We are especially grateful for your comments about the good treatment you received, which is very important to us.We hope you can count on us again on your next visit to the city.Best regards,Angel GonzalezGuest Service

10/10 Excellent

EDUARDO

Stayed 4 nights in Aug 2023
Response from Patricia Alonso. Experience Manager. on Sep 26, 2023
Eduardo, muchas gracias por alojarte con nosotros y compartir tu valoración acerca de Icon Wipton. Estaremos encantados de volver a recibiros muy pronto. Un saludo.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Patricia Alonso. Experience Manager. on Sep 26, 2023
Gracias por compartir tu valoración con nosotros. Es un placer saber que habéis disfrutado de la estancia en el hotel y esperamos volver a veros pronto. Un saludo.

10/10 Excellent

Cecilio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff.
Stayed 1 night in Aug 2023
Response from Patricia Alonso. Experience Manager. on Aug 14, 2023
Cecilio, thank you for staying at Icon Wipton and for leaving these nice words about us! We hope to have the chance to see you soon. We all send you our best wishes. Patricia Alonso.

10/10 Excellent

Filomena, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel and staff
Stayed 1 night in Aug 2023
Response from Patricia Alonso. Experience Manager. on Aug 8, 2023
Filomena, thank you for choosing our hotel Icon Wipton to stay in Madrid and for leaving your opinion about us. We all send you our best wishes, hoping to have the chance to see you soon.

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Patricia Alonso. Experience Manager. on Aug 8, 2023
Roberto, gracias por alojarte con nosotros y compartir esta excelente valoración acerca del hotel. Un saludo de parte de todo nuestro equipo.

10/10 Excellent

andres f

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff in the hotel are always willing to help costumers that is the best value of many others at the wipton. I would stay again many times
Stayed 2 nights in Jul 2023
Response from Patricia Alonso. Experience Manager. on Jul 11, 2023
Andres, thank you for choosing our hotel to stay in Madrid and for leaving all these commentaries about our staff.We also hope to see you soon! Best regards.

10/10 Excellent

Eduardo, Cordoba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Patricia Alonso. Experience Manager. on Jul 11, 2023
Eduardo, gracias por alojarte con nosotros en Icon Wipton y por compartir tu valoración acerca del hotel y sus servicios. Estamos encantados de saber que ha disfrutado de la estancia y esperamos volver a verte muy pronto. Un saludo

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Patricia Alonso. Experience Manager. on Jul 11, 2023
George, thank you for staying at Icon Wipton and for leaving your value about us. We all send you our best wishes, hoping to have the chance to welcome back soon!

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
incredible location and facilities
Stayed 2 nights in Jun 2023
Response from Patricia Alonso. Experience Manager. on Jul 7, 2023
Jorge, thank you for staying at Icon Wipton and for sharing your experience. We are happy to read that you enjoyed our location and facilities, hoping to have the chance to see you soon. Best regards.

10/10 Excellent

Tana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent top quality property: staff very accommodating and friendly with multiple requests, breakfast fantastic in beautiful restaurant, room extremely comfortable and fitted with quality bed, pillows and linens, oversized bathroom with high quality towels, toiletries and fixtures. We will stay here again as well as their other properties. A highlight of all hotels stayed at in month long traveling in 6 European countries!
Stayed 7 nights in Jun 2023
Response from Patricia Alonso. Experience Manager. on Jul 5, 2023
Tana, a big thank you for sharing this amazing review about our hotel Icon Wipton. We are extremelly happy to verify that you enjoyed our location, room, facilities and staff :) We hope to have the chance to see you soon.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Service location price perfect
Stayed 4 nights in Jun 2023
Response from Patricia Alonso. Experience Manager. on Jun 27, 2023
Francisco, thank you for staying at Icon Wipton and for leaving this comment about us. We are glad to know that you enjoyed our location and hope to have the chance to see you soon.

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2023
Response from Best regards. Patricia Alonso. Experience Manager. on Jun 26, 2023
Stephanie, thank you for staying at Icon Wipton and for leaving this amazing review about us :) We hope to see you soon.

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2023
Response from Patricia Alonso. Experience Manager. on Jun 2, 2023
Jorge, thank you for staying at Icon Wipton and for leaving your value about us. We are glad to confirm that you enjoyed your stay with us and our great location" We hope to welcome back soon. Best regards

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Patricia Alonso. Experience Manager on Jun 2, 2023
Richard, muchas gracias por haberte alojado con nosotros y por confiar en Icon Wipton. Nos alegra saber que has disfrutado de tu estancia con nosotros y confiamos en volver a recibirte muy pronto. Un saludo.

10/10 Excellent

Basar, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel
Stayed 3 nights in Apr 2023
Response from Angel Gonzalez - Guest Service on Apr 23, 2023
Dear Basar,Thank you very much for choosing Icon Wipton and for taking the time to give us your feedback.We are glad to know that your experience with us has been so positive.We hope to count on your confidence in future visits to Madrid.Best regards,Angel GonzalezGuest Service

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was top notch and our room view was amazing. The staff was friendly and helpful during our entire stay. Highly recommended!
Stayed 5 nights in Mar 2023
Response from Patricia Alonso. Experience Manager. on Mar 27, 2023
Jacob, thank you for sharing your experience in our hotel Icon Wipton. We are extremelly happy to read that you enjoyed the services received and our staff :) We hope to see you soon. Best regards.

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT location, cleanliness, rooms, staff, breakfast, amenities, etc. will surely be staying here again! Highly recommended for Madrid.
Stayed 3 nights in Mar 2023
Response from Angel Gonzalez - Guest Service on Mar 13, 2023
Dear Jorge,Thank you very much for choosing Icon Wipton and for your kind words. We are very pleased to see that you enjoyed our hotel and facilities, and that you appreciate our excellent location.We are especially grateful for your comments about the good treatment you received, which is very important to us.We hope you can count on us again on your next visit to the city.Best regards,Angel GonzalezGuest Service

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Patricia Alonso. Experience Manager. on Feb 15, 2023
Nicolas, gracias por elegir nuestro hotel y por compartir tu valoración sobre nosotros. Estamos muy contentos de haber cumplido tus expectativas y confiamos en volver a verte muy pronto. Un saludo

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las gente que trabaja en este hotel es muy buena, muy servicial.
Stayed 2 nights in Feb 2023
Response from Patricia Alonso. Experience Manager. on Feb 15, 2023
Roberto, muchas gracias por haber confiado en nuestro hotel para alojarte en Madrid y gracias por compartir esta valoración tan bonita, especialmente hacia mención al trato recibido por parte de nuestro personal. Esto nos anima a seguir trabajando en esta línea :) Confiamos en volver a verte muy pronto. Un saludo de parte de todo el equipo.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!
This hotel is wonderful. We have already stayed several times. The location is awesome, the staff friendly and the rooms are nice. I highly recommend it.
Stayed 7 nights in Jan 2023
Response from Patricia Alonso. Experience Manager. on Jan 17, 2023
Dear Juan, thank you for choosing again our hotel Icon Wipton and thank you for sharing your experience with us :) We are very glad to read that you enjoyed our hotel, location, room and staff. And we hope to have the chance to see you soon. Best wishes from our whole team.

10/10 Excellent

NISSIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado, muy buen desayuno.
Response from Angel Gonzalez - Guest Service on Jan 15, 2023
Estimado Nissim,Muchísimas gracias por elegir Icon Wipton y por contarnos cómo le fue.Estamos muy contentos de saber que ha tenido una estancia tan satisfactoria y que disfrutó de nuestro delicioso desayuno servido por Ultramarinos Quintin. Como bien dice, la ubicación del hotel es magnífica para visitar la ciudad, pero a la vez estamos situados en un barrio tranquilo, rodeado de excelentes restaurantes y tiendas de las mejores firmas.Esperamos volver a contar con su confianza en futuras visitas a Madrid.Reciba un cordial saludo,Angel GonzálezGuest Service

10/10 Excellent

Anabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming was very quick customer service always with a friendly smile . Willing to help and make the guest feel comfortable.
Response from Angel Gonzalez - Guest Service on Jan 9, 2023
Dear Anabel,Thank you so much for choosing Icon Wipton and for taking the time to give us your feedback.It is a great pleasure for us to receive such positive comments as yours, especially those that highlight the attention received. Our ultimate goal is to make our guests feel at home, and in your case, we see that we have succeeded.We hope to become your hotel of reference when you travel to Madrid. Best regards,Angel GonzalezGuest Service

10/10 Excellent

Annaliese

Response from Patricia Alonso - Experience Manager on Mar 22, 2023
Estimada Annaliese,Muchas gracias por elegir nuestro hotel para tu estancia en Madrid y por compartir su valoración en Icon Wipton. Esperamos volver a verle muy pronto. Un saludo.

10/10 Excellent

Maria

Stayed 1 night in Nov 2022
Response from Patricia Alonso - Experience Manager on Mar 22, 2023
Estimada Maria,Muchas gracias por su confianza al elegirnos para su estancia y por compartir con nosotros su valoración acerca de su estancia.Un saludo

10/10 Excellent

ANTONIO, SAN ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Very friendly staff, specially the bellman, incredibly nice breakfast, rooms are nice, bathroom very good, could use a coffee machine and some drawers, but it’s a very nice stay
Stayed 2 nights in Nov 2022
Response from Angel Gonzalez - Guest Service on Dec 1, 2022
Dear Antonio,Thank you very much for choosing our hotel and for telling us about your experience.It is a pleasure to know that you leave so happy and that you value the attention you received, as well as our facilities and our location.We work every day to make our guests feel at home and that they leave having had a great experience. We hope we have achieved this with you and your family.We hope to have your confidence again when you come back to Madrid.Best regards,Angel GonzalezGuest Service

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022
Response from Patricia Alonso - Experience Manager on Mar 22, 2023
Dear Steven,Thank you very much for choosing us during your stay and for sharing your experience with us.Kind regards

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022
Response from Patricia Alonso - Experience Manager on Mar 22, 2023
Estimada Cristina,Muchas gracias por habernos elegido para su estancia y por compartir su experienca con nosotros.Un saludo

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Montanas in Madrid at the Wipton!
Everything was wonderful. The hotel staff were excellent, friendly and helpful. From Veronica to Augustin to everyone made us feel like family.
Stayed 4 nights in Oct 2022
Response from Angel Gonzalez - Guest Service on Nov 2, 2022
Dear Francisco,Thank you so much for choosing Icon Wipton and for telling us about your stay.We are very pleased that you had such a positive experience at our hotel, and also that you highlighted the good service provided, which is something we work especially hard for. Our ultimate goal is to make our guests feel at home, and in your case, we see that we have succeeded.We hope to become your hotel of reference when you travel to Madrid. Best regards,Angel GonzalezGuest Service

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecta Ubicación
La mejor ubicación en Madrid. Agregar batas en las habitaciones sería un plus. Y amenities individuales y no a granel.
Stayed 1 night in Oct 2022
Response from est on Oct 14, 2022
Estimado Ernesto,Gracias por haber elegido Icon Wipton y por tomarse unos minutos para darnos su valoración al finalizar su estancia con nosotros.Actualmente contamos con amenities de la exclusiva firma Molton Brown dispuestos en tarros de formato grande, aportamos así nuestro granito de arena al medio ambiente disminuyendo así el gasto de envases de plástico.En las habitaciones superiores disponemos de albornoz, para futuras estancias puede solicitarlo en recepción y se lo facilitamos encantados.Me alegra saber que disfruto de su estancia con nosotros y esperamos recibirle la próxima vez que regrese a Madrid.Hasta muy pronto.Esther FernándezExperience Manager

10/10 Excellent

Cecilio

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean room. Excellent service.
Stayed 3 nights in Sep 2022
Response from Angel Gonzalez - Guest Service on Oct 13, 2022
Dear Cecilio,Thank you very much for choosing Icon Wipton and for your kind words. We are very pleased to see that you enjoyed our hotel and facilities, and that you appreciate our excellent location. We are especially grateful for your comments about the good treatment you received, which is very important to us.We hope you can count on us again on your next visit to the city.Best regards,Angel GonzalezGuest Service

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación Excelente
Stayed 3 nights in Sep 2022
Response from Angel Gonzalez - Guest Service on Sep 27, 2022
Estimado Eduardo,Muchísimas gracias por haber elegido nuestro hotel, y por dedicar unos minutos para dejarnos su valoración.Nos complace saber que su experiencia ha sido tan positiva. Como bien dice, la ubicación del hotel es magnífica para visitar la ciudad, pero a la vez estamos situados en un barrio tranquilo, rodeado de excelentes restaurantes y tiendas de las mejores firmas.Esperamos volver a contar con su confianza en futuras visitas a Madrid.Reciba un cordial saludo,Angel GonzálezGuest Service

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
Just a really lovely hotel with truly excellent and super friendly staff.
Stayed 2 nights in Aug 2022
Response from est on Sep 20, 2022
Dear Toby,Thank you for choosing Icon Wipton and for taking the time to give us your feedback once you left the hotel.It's a pleasure to know that you have had a nice experience and we hope to welcome you back next time you come to Madrid.Best regardsEsther FernandezExperience Manager

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With family in Madrid
Very nice hotel in an strategic location to go shopping and close to great restaurants. Highly recommend for future trips
Stayed 3 nights in Sep 2022
Response from est on Sep 15, 2022
Dear Carlos,Thank you for choosing Icon Wipton and for taking the time to give us your feedback once you left the hotel. It's a pleasure to know that have had a nice experience and you enjoyed our hotel location, in the heart of Madrid.We hope to welcome you back every time you come to the city.Best regardsEsther FernándezExperience Manager

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Salamanca where all restaurants and shops are. Would definitely recommend as the staff was great, the rooms were clean and well spaced and overall was a very good hotel!
Stayed 4 nights in Aug 2022
Response from Angel Gonzalez - Guest Service on Sep 8, 2022
Dear Andrea,Thank you very much for choosing our hotel, and for taking a few minutes to give us your feedback.We are very pleased that you enjoyed your stay at our hotel, and thank you for your appreciation of the service you received, which is very important to us. As you say, the location of the hotel is great for visiting the city, but at the same time, we are located in a quiet neighborhood, surrounded by excellent restaurants and shops of the best brands.We hope to see you again soon at Icon Wipton.Best regards,Angel GonzalezGuest Service

8/10 Good

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2022
Response from est on Sep 12, 2022
Dear Juliana,Thank you for choosing Icon Wipton and for taking the time to give us your feedback once you left the hotel.I's a pleasure to know that you have had a nice experience in our hotel located in the neighborhood Salamanca.We hope to be your hotel reference every time you come to Madrid.Best regardsEsther FernándezExperience Manager