Title: Pestana Collection Plaza Mayor (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pestana Collection Plaza Mayor This elegant retreat near Madrid's Royal Palace offers a serene escape with spa treatments including Swedish massage and aromatherapy ## Photo gallery for Pestana Collection Plaza Mayor ![Couples treatment rooms, sauna, body treatments, aromatherapy - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/8ef769c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/e5281aa9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/d56b3b85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/c8fa23b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Pestana Collection Plaza Mayor (Madrid)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/08f7e860.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pestana Plaza Mayor Madrid, in the city's heart, blends elegance with modern comfort. Unwind at the spa, dine at Terraza Plaza Mayor, and enjoy the indoor pool, library, and a welcoming lobby with a fireplace for quiet moments. ## Reviews 9.6 Exceptional ## Popular amenities - Free WiFi - Air conditioning - Gym ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Classic Room ![Classic Room](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/09cd7faa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 9.6 Exceptional 29 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Private bathroom Designer toiletries Bathrobes - 172 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/7d6ac890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 10 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Private bathroom Designer toiletries Bathrobes - 215 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Superior Room (Plaza Mayor) ![Superior Room (Plaza Mayor)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/3596a61b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Plaza Mayor) 9.8 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Private bathroom Designer toiletries Bathrobes - 215 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/12848237.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Day bed Blackout drapes/curtains Private bathroom Bathrobes - 495 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Plaza Mayor ![Deluxe Plaza Mayor](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/9724dc25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Plaza Mayor 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Private bathroom Designer toiletries Bathrobes - 248 sq ft - Sleeps 2 - 1 Queen Bed OR 1 King Bed ### View all photos for Loft ![Loft](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/b9a9e87f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Separate bedroom Blackout drapes/curtains Private bathroom Designer toiletries - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite (Plaza Mayor) ![Suite (Plaza Mayor)](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/03573b23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Plaza Mayor) ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Separate bedroom Blackout drapes/curtains Private bathroom Designer toiletries - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Plus ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/7d6ac890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Plus 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Private bathroom Designer toiletries Bathrobes - 215 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Porch](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/42fcab3f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza España Madrid Centro - Pool - Free WiFi - Restaurant - Gym 9.4 Exceptional 4,617 reviews CA $250 CA $276 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2ccd6ad0-1244-4fb8-8605-01064473f0c7&top_cur=CAD) Ad ![Seasonal outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2830000/2825900/2825897/5f696369_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Axor Barajas San Blas-Canillejas - 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Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,002 reviews CA $416 CA $458 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Madrid-Hotels-VP-Plaza-Espana-Design.h19214736.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2ccd6ad0-1244-4fb8-8605-01064473f0c7&top_cur=CAD) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9560000/9550100/9550091/310c25b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Principal Madrid, Small Luxury Hotels Madrid Centro - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 971 reviews CA $461 CA $507 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2ccd6ad0-1244-4fb8-8605-01064473f0c7&top_cur=CAD) Ad ![Seasonal outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66250000/66244100/66244097/69f3ced3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pestana CR7 Gran Vía Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,008 reviews CA $259 CA $285 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Madrid-Hotels-Pestana-CR7-Gran-Via-Madrid.h66244097.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2ccd6ad0-1244-4fb8-8605-01064473f0c7&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) ## About the area Located in Madrid, Pestana Collection Plaza Mayor is in the city center. Thyssen-Bornemisza National Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and Royal Palace of Madrid. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. [Visit our Madrid travel guide](https://www.expedia.ca/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41476%2C-3.70708&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BOgT4tdb8S7cPz0vt0YJLlUKz0M=) Calle Imperial, 8, Madrid, 28012 ### What's nearby - ![Plaza Mayor featuring an administrative building, heritage architecture and a statue or sculpture](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 2 min walk \- 0.2 km - ![Mercado de San Miguel](https://images.trvl-media.com/place/6199208/1c3ab30a-ee69-4447-a34b-5ed21f11ffb7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Miguel Market 3 min walk \- 0.3 km - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 5 min walk \- 0.4 km - ![Royal Palace of Madrid](https://images.trvl-media.com/place/501620/f7c612c4-782f-40fc-81ee-5a9b7c81d7ab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Palace of Madrid 8 min walk \- 0.7 km - ![Gran Via which includes a city, night scenes and street scenes](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 8 min walk \- 0.7 km ### Getting around - Madrid Principe Pio Station 2 min drive - Tirso de Molina Station 5 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) 33 min drive ### Restaurants - Bar La Campana 1 min walk - Five Guys 1 min walk - Las Cuevas de Luis Candelas - Gustos Madrid Plaza Mayor 2 min walk - Taberna Corrientes 2 min walk ## About this property ### Pestana Collection Plaza Mayor Upscale hotel near Plaza Mayor Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Collection Plaza Mayor provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in a deep-tissue massage, a facial, and aromatherapy at the onsite spa. The on-site restaurant, Terraza Plaza Mayor, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar. Other perks at this hotel include: - A seasonal outdoor pool and an indoor pool, along with sun loungers - Buffet breakfast (surcharge), an electric car charging station, and multilingual staff - Smoke-free premises, a reception hall, and tour/ticket assistance - Luggage storage, massage treatment rooms, and an elevator - Guest reviews say great things about the helpful staff, first-rate property condition, and location Room features All 87 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. More conveniences in all rooms include: - Designer toiletries and hair dryers - 49-inch Smart TVs with satellite channels - Electric kettles, heating, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/84000000/83980000/83976200/83976194/d3bf8dce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UMusic Hotel Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 808 reviews CA $317 CA $349 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=83976194&PinnedHotelID=83976194&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1070000/1062500/1062405/9dd7e0b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Urban, a Small Luxury Hotel of the World Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,001 reviews CA $301 CA $331 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1062405&PinnedHotelID=1062405&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/67000000/66250000/66244100/66244097/f202db80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana CR7 Gran Vía Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,008 reviews CA $259 CA $285 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=66244097&PinnedHotelID=66244097&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast (EUR 27 per person)](https://images.trvl-media.com/lodging/7000000/6430000/6427300/6427217/256b48ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Only YOU Boutique Hotel Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 1,008 reviews CA $394 CA $433 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=6427217&PinnedHotelID=6427217&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/527300/527265/ee885de2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Real, a member of Preferred Hotels & Resorts Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,002 reviews CA $229 CA $252 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=527265&PinnedHotelID=527265&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/69000000/68690000/68689000/68688904/210873ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Drive Madrid Madrid Centro - Pool - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 765 reviews CA $225 CA $248 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=68688904&PinnedHotelID=68688904&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/15380000/15372000/15371941/0feded01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Torre de Madrid Madrid Centro - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 2,307 reviews CA $280 CA $308 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15371941&PinnedHotelID=15371941&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite Exterior (Aduana)](https://images.trvl-media.com/lodging/2000000/1180000/1170200/1170158/e8709f28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Regina Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 2,246 reviews CA $249 CA $274 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1170158&PinnedHotelID=1170158&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/10000000/9560000/9550100/9550091/a965743b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Principal Madrid, Small Luxury Hotels Madrid Centro - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 971 reviews CA $461 CA $507 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=9550091&PinnedHotelID=9550091&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner, brunch served; Mediterranean cuisine](https://images.trvl-media.com/lodging/20000000/19220000/19214800/19214736/d16cfbd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VP Plaza España Design Madrid Centro - Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,002 reviews CA $416 CA $458 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=19214736&PinnedHotelID=19214736&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=34570433,83976194,1062405,66244097,6427217) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - 24-hour offsite parking (EUR 36 per day); discounts available - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining ### Restaurants on site - Café de la Plaza – Pátio - Terraza Plaza Mayor ### Things to do - Full-service spa - Gym - Indoor pool - Library - Sauna - Seasonal outdoor pool - Stereo ### Family friendly - Indoor pool - Laundry facilities - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Pool loungers ### Full-service spa - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Reflexology - Sauna - Spa open daily - Sports massages - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Pool access ramp on site - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - Communal living room - Fireplace in lobby - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch smart TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Minibar ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from October 6 to May 31: - One of the swimming pools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 150 per stay - A damage deposit of EUR 150 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children - Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from April to September Pool access available from 11:00 AM to 7:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Parking height restrictions apply Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Pestana Plaza Mayor Hotel Madrid Pestana Plaza Mayor Hotel Pestana Plaza Mayor Madrid Hotel Pestana Plaza Mayor Madrid Madrid Pestana Plaza Mayor Hotel Hotel Pestana Plaza Mayor Pestana Plaza Mayor Madrid Hotel Pestana Plaza Mayor Madrid Madrid Pestana Plaza Mayor Madrid Hotel Pestana Plaza Mayor Hotel Pestana Plaza Mayor Hotel Pestana Plaza Mayor Madrid Madrid Madrid Pestana Plaza Mayor Madrid Hotel Hotel Pestana Plaza Mayor Madrid Pestana Plaza Mayor Madrid Madrid Pestana Plaza Mayor Madrid Pestana Plaza Mayor Madrid Hotel Madrid ## Frequently asked questions ### Does Pestana Collection Plaza Mayor have a pool? ### How much does it cost to stay at Pestana Collection Plaza Mayor? ### Is Pestana Collection Plaza Mayor pet-friendly? ### What time is check-in at Pestana Collection Plaza Mayor? ### What time is check-out at Pestana Collection Plaza Mayor? ### Where is Pestana Collection Plaza Mayor located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pestana Collection Plaza Mayor Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.8 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 821 8 - Good 125 6 - Okay 30 4 - Poor 13 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Edgar Alberto Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing staff, location and food ##### Edgar Alberto Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Cherie Ann Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, excellent staff, amenities and location are A+ ##### Cherie Ann Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Giovanna Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely gorgeous hotel Ideal location Brilliant staff ##### Giovanna Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### chuck Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and the staff was very accomodating ##### chuck Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jeanette Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Historic site. ##### Jeanette Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stephen Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff very friendly and welcoming ##### Stephen Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Steve Dec 26, 2025 Liked: Cleanliness, property conditions & facilities Amazing hotel. Staff is amazing. Breakfast is excellent. Rooms are great and you must try the pool - very unique experience. The location is perfect ##### Steve Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Roberto Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location, beautiful facilities and rooms. The check in staff needs to explain to guests that there is a discount voucher for the restaurant on check in. The bellman was amazing with a great smile and always willing to help. ##### Roberto Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Juan Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is excellent ##### Juan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### NANCY Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous hotel , excellent breakfast buffet selection and close to all the buzz ![](https://a.travel-assets.com/ugc/hotel-reviews/f588a9ff-f2d7-45cf-bf92-9c228065c8de-1758104556396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30be1df0-4733-4d9c-b300-b5e72cc18edc-1758104556626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### NANCY Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Felix Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property with rich history. Great location walking distance to most sightseeing. Best part of the property is to stay at the historic section which makes the experience legendary. ![](https://a.travel-assets.com/ugc/hotel-reviews/3adc659b-7d77-4ff3-902e-bca58e1d136c-1762051244363.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eb6998db-646d-417c-b6b1-091fbc1ecb51-1762051243703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64cae9d8-c134-4394-9dbc-9bf09318c877-1762051243155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/97122286-fe8d-4437-8ce5-61a9f3c27aec-1762051242588.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Felix Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jihad Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, centrally located. Wonderful staff. ##### Jihad Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jesus Edmundo Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice room. Great staff. ##### Jesus Edmundo Stayed 1 night in Dec 2025 ### 8/10 Good #### Irakli Nov 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location. Easy access to everywhere ##### Irakli Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Kirsten Ute Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best location to stay in Madrid. Super friendly staff, amazing breakfast buffet and lovely spa attendees. Everything was amazing. Would stay here again any time. ##### Kirsten Ute Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Yvonne Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel in perfect location right on Plaza Mayor. Staff were all exceptionally helpful! Breakfast and dining room all very nice! Heated pool and sauna in the basement ![](https://a.travel-assets.com/ugc/hotel-reviews/d3a7e6b8-bc41-400d-a833-7f3eae6a6c1c-1764836213601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f089a73-0d0e-4f95-a28f-75525b300a41-1764836214422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yvonne Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Margo Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service and room was amazing ##### Margo Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Bart Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location central to many attractions and lots of great dining options. Very quiet room especially on the Plaza de Mayor. ##### Bart Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Lisa Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel right on the Plaza Mayor and walkable to most major attractions as well loads of dining options. Really friendly staff made us feel very welcome with complimentary water and chocolate every day. A bonus having the spa to relax in after a day sightseeing. ##### Lisa Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Felix Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location and rooms with view to the Plaza Mayor. Staff is welcoming and helpful at all times. I will stay here every time I visit Madrid. ##### Felix Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Eduardo Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, excellent location, Great food. ##### Eduardo Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Mary Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful, close to awesome dining and shopping, and the staff were all so helpful! The room was adorable, especially with the Juliet balcony. We would choose this hotel again, if and when we get to revisit Madrid from the states. ##### Mary Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### ILCHA Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time staying at this amazing property in Plaza Mayor. Service is outstanding! ##### ILCHA Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jorge Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location and safe ##### Jorge Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Brian Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right in the middle of Madrid. 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