2/10 – Terrible
Carinna E.
21 nov. 2022
Points faibles : Propreté
Yikes...
There were many issues with our stay:
1. Construction noise: there is MAJOR construction going on next door. We were told the crews don't start until 10:00 AM but they started at 8:00 AM. Do not anticipate sleeping in during your stay or enjoying breakfast as it is too loud.
2. Plaster piles: We had to step over piles of plaster in the hallway as we were carrying our luggage into the place. The host never even said anything as we were checking in but I asked the host the next morning to clean it up as we were tripping over it and it was a hazard and we were told they were taken care of, but upon arriving home later that day, the plaster was just swept into piles and never actually cleaned up.
3. Coffee: There was no coffee in the house upon check in and the host promised they would deliver some later that night for the next morning. The coffee wasn't delivered until the second day in the late afternoon.
4. Linens: There was only one set of bath and dish towels provided for our four day stay.
5. Neighbors: After arriving home one night, we heard a loud knock on our door. We opened it and it was one of the neighbors across the way demanding us to be quiet. We are not partyers and were not speaking at an elevated level. In fact, I am surprised he could hear us over the Hookah Bar noise down the alley.
6. Shower drain: The drain cover was broken and would not stay covering the hole, causing you to trip and slip in the shower.
Very disappointing for our first stay in Madrid...
Carinna E.
Séjour de 4 nuits en novembre 2022