Title: Crisol Vía Castellana (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=7531&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crisol Vía Castellana Madrid's vibrant city life unfolds at this well-positioned hotel near Santiago Bernabéu Stadium, offering modern comforts and convenient access to local attractions ## Photo gallery for Crisol Vía Castellana ![Executive Room - Crisol Vía Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/w6496h4333x4y0-c9b1f0c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Room - Crisol Vía Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/5106384f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crisol Vía Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/3e938eb5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Crisol Vía Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/3d6ca1dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Crisol Vía Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/96f14852.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crisol Vía Castellana places travelers in central Madrid near Plaza de Castilla. After exploring, guests enjoy practical amenities like dry cleaning, on-site car rentals, and a business center. Free WiFi is standard in all rooms. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Air conditioning - Breakfast available - Parking available - Business services - Laundry ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=7531&PinnedHotelID=7531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=7531&PinnedHotelID=7531&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=7531&PinnedHotelID=7531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=7531&PinnedHotelID=7531&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=7531&PinnedHotelID=7531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=7531&PinnedHotelID=7531&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=7531&PinnedHotelID=7531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=7531&PinnedHotelID=7531&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Classic Room ![Classic Room](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/a0241605.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 8.4 Very good 28 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Hair dryer Eco-friendly toiletries Private bathroom - City view - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Room ![Executive Room](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/5106384f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Hair dryer Eco-friendly toiletries Private bathroom - City view - 344 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Double room with extra bed ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/ea037f93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double room with extra bed ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Hair dryer Eco-friendly toiletries Private bathroom - City view - 269 sq ft - Sleeps 3 - 3 Twin Beds ### View all photos for Premium Room ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/f1d5477a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Hair dryer Eco-friendly toiletries Private bathroom - City view - 430 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Familiar Room ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/10000/7600/7531/f1d5477a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Familiar Room ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Hair dryer Eco-friendly toiletries Private bathroom - City view - 430 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/1000000/530000/523300/523274/a0b4b76e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Madrid Balboa Salamanca - Pet friendly - Free WiFi - Restaurant - Gym 9.0 Wonderful 332 reviews CA $220 CA $242 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Madrid-Hotels-NH-Madrid-Balboa.h523274.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=726440a8-1543-413d-a5f0-af6cf49e98d0&top_cur=CAD) Ad ![Couples treatment rooms, sauna, body treatments, aromatherapy](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34580000/34570500/34570433/3596a61b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pestana Collection Plaza Mayor Madrid Centro - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Via-Castellana.h7531.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Via-Castellana.h7531.Hotel-Information) ## About the area Located in Chamartín neighborhood, Crisol Vía Castellana is connected to the convention center. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.ca/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.46836%2C-3.68832&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cV7eQRnb6F3m992v3P7vMvmjLGA=) Paseo de la Castellana, 220, Madrid, Madrid, 28046 ### What's nearby - ![Beautiful summer day in Madrid ](https://images.trvl-media.com/place/2198/a04a1200-feb3-4812-b490-021aecb7749c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Castellana 1 min walk \- 0.0 km - ![Four Towers Business Area showing a high rise building](https://images.trvl-media.com/place/553248634855453780/d4c621a3-8a20-483d-9f1f-43c00bf765e3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Azca Financial District 1 min walk \- 0.0 km - ![La Concha beach in autumn day at San Sebastian. Spain](https://images.trvl-media.com/place/6226875/55a307a0-ea7a-4ce1-b3d6-93b0ec9453c5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gate of Europe 2 min walk \- 0.2 km - ![Plaza de Castilla featuring a city and a skyscraper](https://images.trvl-media.com/place/6162078/6591f138-d86b-41ce-8f6c-a02b5f28864c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Castilla 3 min walk \- 0.3 km - ![Santiago Bernabeu Stadium](https://images.trvl-media.com/place/501636/11896992-37b3-4591-bbf7-913baeb593ef.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bernabéu Stadium 2 min drive \- 1.8 km ### Getting around - Plaza de Castilla Station 4 min walk - Madrid (XTI-Chamartin Train Station) 9 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) 12 min drive ### Restaurants - Faborit 2 min walk - Asador de Aranda 4 min walk - Taco Bell 3 min walk - Cafetería Medranda 5 min walk - Rodilla 2 min walk ## About this property ### Crisol Vía Castellana Upscale hotel near Plaza de Castilla Dry cleaning/laundry services, car rentals on site, and a business center are just a few of the amenities provided at Crisol Vía Castellana. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), self parking (surcharge), and concierge services - Luggage storage, a ballroom, and tour/ticket assistance - A water dispenser, an elevator, and laundry services - Guest reviews say great things about the location Room features All 228 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Reusable coffee/tea filters, recycling, and LED light bulbs - Eco-friendly toiletries and hair dryers - Eco-friendly cleaning products, daily housekeeping, and desks ## Similar properties ![Spa](https://images.trvl-media.com/lodging/121000000/120240000/120238100/120238053/61431bb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern New Perfect enjoy Madrid. 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Available in some public areas: Free WiFi ### Parking and transportation - Covered self parking on site (EUR 21 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 12 per person ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 3,315 square feet of conference space - Business center - Computer station - Meeting rooms ### Accessibility - Elevator ### More - 1 building - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1993 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Towels provided ### Entertainment - TV ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 6 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 40.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 12 per person - Covered self parking fee: EUR 21 per day - Rollaway bed fee: EUR 40.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and debit cards; cash is not accepted This property uses solar energy Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Castilla Plaza Hotel Hotel Castilla Plaza Hotel Vía Castellana Madrid Hotel Vía Castellana Vía Castellana Madrid Vía Castellana Abba Castilla Plaza Madrid Hotel Abba Castilla Plaza ## Frequently asked questions ### Is Crisol Vía Castellana pet-friendly? ### How much is parking? ### What time is check-in at Crisol Vía Castellana? ### What time is check-out at Crisol Vía Castellana? ### Where is Crisol Vía Castellana located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crisol Vía Castellana Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 324 8 - Good 374 6 - Okay 125 4 - Poor 39 2 - Terrible 25 ## Reviews ### 10/10 Excellent #### Mike Aug 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff. ##### Mike Stayed 1 night in Aug 2024 ### 8/10 Good #### barry Aug 8, 2024 Liked: Staff & service, room comfort Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though. ##### barry Stayed 1 night in Jun 2024 ### 8/10 Good #### Edgar Nov 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is rare to find now days a places that gives you good service at a reasonable prices. ##### Edgar Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Diana Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again. ##### Diana Stayed 3 nights in Jun 2024 ### 8/10 Good #### Maxime Dec 28, 2024 Liked: Cleanliness, staff & service, room comfort #### Liked it! Overall good experience. Just no coffee machine in the room and the furniture is quite old. But the bed was enormous and ultra comfortable! The location is very good, right in front of the world famous twin towers. Great connection by buses and trains with the city center etc. Takes about 30 mins to reach prime locations. ##### Maxime Stayed 4 nights in Dec 2024 ### 8/10 Good #### Zach Oct 16, 2023 Liked: Cleanliness, staff & service, amenities The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops. ##### Zach Stayed 1 night in Oct 2023 ### 8/10 Good #### Verified traveller Nov 25, 2024 Liked: Cleanliness, staff & service, room comfort #### Older than expected The room was much older than expected, the pictures must be of some years ago. Some pieces of furniture were really old and in bad shape. However the bed was comfortable. Disappointing in a 4 stars hotel not to find a bottle of water (neither in the fridge), a kettle or a coffee machine. Overall it was a good stay, but it can be certainly improved. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Kjellaug May 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Great location and staff, poor sleep quality Excellent location, good sized room, nice and clean. Good bed, but unfortunately I didn’t sleep much. First I thought the noice came from underground trains, but as the noice was very frequent, I found that a bit strange. I then realized it was the elevator which made a lot of sound everytime it was in use - which was most of the night. Everytime I dozed off, I was awaken again ##### Kjellaug Stayed 1 night in May 2024 ### 10/10 Excellent #### Luz Stella Oct 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast buffet ##### Luz Stella Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### KWOK KEUNG Nov 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very stylish hotel, impressive ##### KWOK KEUNG Stayed 2 nights in Nov 2023 ### 8/10 Good #### Eric Mar 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will stay again ##### Eric Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### David Sep 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great and the room was perfectly set up and clean !! ##### David Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Ulises May 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel with pretty views to Plaza de Castilla, also very convenient to have the subway station across the street ##### Ulises Stayed 2 nights in May 2023 ### 10/10 Excellent #### Loyda Abigail Jan 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente ##### Loyda Abigail Stayed 2 nights in Dec 2024 ### 6/10 Okay #### KAYODE Nov 19, 2024 Liked: Cleanliness, staff & service Ok rooms, facilities and food. Pretty average for 4 star ##### KAYODE Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Paula Oct 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was good, highly recommended ##### Paula Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Al Jul 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Friendly and helpful staff. Good parking. Nice location. Everything worked out really well! ##### Al Stayed 1 night in Jul 2023 ### 10/10 Excellent #### BERNAL ALBERTO Mar 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel is located just at the entrance of the city, across one of the major metro stations. Safe, quite and pleasant neighborhood ##### BERNAL ALBERTO Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Lynta Aug 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and helpful. The location was very good. It is steps to local transportation. ##### Lynta Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Nadia Sep 22, 2024 Liked: Cleanliness, staff & service Cross the street from bus terminal Very very noisy Rooms - are clean but your can hear everything through the walls ##### Nadia Stayed 5 nights in Sep 2024 ### 8/10 Good #### Jose Feb 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### we liked it Everything was ok ##### Jose Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Thelma Jul 15, 2024 Liked: Staff & service Good for the money. Not a great hotel. Very old and the bed uncomfortable. ##### Thelma Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Andraly Sep 19, 2022 Liked: Staff & service, amenities, property conditions & facilities We booked for a queen bed, but a double twin was honored instead. This should be stated clear to the guest. ##### Andraly Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Verified traveller Apr 26, 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Just stay away Dated hotel Extremely poor customer service Just stay away, plenty of good alternatives ##### Verified traveller Stayed 1 night in Apr 2023 ### 6/10 Okay #### Juan Ignacio Jun 17, 2023 Liked: Cleanliness Very poor quality for the money (more a 3\* than 4\*). Super small room. 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