Title: Hotel Isla de la Garena - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Isla de la Garena A serene retreat in the business district where travelers can sip coffee while soaking in city views from the elevated rooftop terrace ## Photo gallery for Hotel Isla de la Garena ![Seasonal outdoor pool - Hotel Isla de la Garena (Alcala de Henares)](https://images.trvl-media.com/lodging/2000000/1590000/1587300/1587202/804db83f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, individually decorated, individually furnished - Hotel Isla de la Garena (Alcala de Henares)](https://images.trvl-media.com/lodging/2000000/1590000/1587300/1587202/bd68ac02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee shop - Hotel Isla de la Garena (Alcala de Henares)](https://images.trvl-media.com/lodging/2000000/1590000/1587300/1587202/49390065.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch - Hotel Isla de la Garena (Alcala de Henares)](https://images.trvl-media.com/lodging/2000000/1590000/1587300/1587202/a4d4780e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Isla de la Garena (Alcala de Henares)](https://images.trvl-media.com/lodging/2000000/1590000/1587300/1587202/a07f758c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Isla de la Garena offers an upscale experience in the business district's center. Enjoy the rooftop terrace, café, or spa. Free WiFi and self-parking are available. Guests praise the convenience and helpful staff. ## Reviews 8.2 Very good ## Popular amenities - Pool - Spa - Pet friendly - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1587202&PinnedHotelID=1587202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1587202&PinnedHotelID=1587202&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1587202&PinnedHotelID=1587202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1587202&PinnedHotelID=1587202&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1587202&PinnedHotelID=1587202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1587202&PinnedHotelID=1587202&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1587202&PinnedHotelID=1587202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1587202&PinnedHotelID=1587202&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Single Room ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1590000/1587300/1587202/8e8654d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.0 Wonderful 2 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Bidet Deep soaking bathtub - 301 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Premium Room ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1590000/1587300/1587202/3fb7d71e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.0 Very good 4 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Bidet Deep soaking bathtub - 301 sq ft - Sleeps 2 - 1 Double Bed ### Standard Twin Room, Pool Access 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Bidet Deep soaking bathtub - 301 sq ft - Sleeps 2 - 2 Twin Beds ### Room, Accessible ### Highlights Balcony Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Bidet Deep soaking bathtub - 301 sq ft - Sleeps 2 - 1 Double Bed ### Premium Room, Pool Access 8.0 Very good 3 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Bidet Deep soaking bathtub - 301 sq ft - Sleeps 2 - 1 Double Bed ### Standard Twin Room 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Bidet Deep soaking bathtub - 301 sq ft - Sleeps 2 - 2 Twin Beds ### Premium Room, 2 Twin Beds ### Highlights Balcony Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Bidet Deep soaking bathtub - 301 sq ft - Sleeps 2 - 2 Twin Beds ### Junior Suite ### Highlights Balcony Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Separate bedroom Bidet - 301 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### Deluxe Suite, Hot Tub ### Highlights Balcony Individually furnished Individually decorated Air conditioning TV Blackout drapes/curtains Separate bedroom Bidet - 301 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Interior entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/570000/561900/561845/ae022f0d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Principe Pio Austrias - 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Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,000 reviews CA $394 CA $434 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Madrid-Hotels-VP-Plaza-Espana-Design.h19214736.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=30b01da1-115c-47bd-8754-3dde616c6fe2&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11770000/11769500/11769475/fe8a00bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dear Hotel Madrid Madrid Centro - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 1,002 reviews CA $216 CA $238 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=30b01da1-115c-47bd-8754-3dde616c6fe2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Isla-De-La-Garena.h1587202.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Isla-De-La-Garena.h1587202.Hotel-Information) ## About the area Located in Alcala de Henares, Hotel Isla de la Garena is in the business district and near the airport. Casa de Hippolytus and Foro de Complutum are local landmarks, and some of the area's activities can be experienced at El Encin Golf and Golf Negralejo. Looking to enjoy an event or a game? See what's going on at Riyadh Air Metropolitano or Real Madrid City. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Alcala de Henares travel guide](https://www.expedia.ca/Alcala-De-Henares.dx5110) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.48618%2C-3.40168&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pOHu1okHw5OYkNZYRd9D_Q8_ueg=) Galileo Galilei, 18, Alcala de Henares, Madrid, 28806 ### What's nearby - ![Santiago Bernabeu Stadium](https://images.trvl-media.com/place/501636/11896992-37b3-4591-bbf7-913baeb593ef.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bernabéu Stadium 24 min drive \- 32.6 km - ![Gran Via which includes a city, night scenes and street scenes](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 25 min drive \- 34.7 km - La Garena Plaza Shopping Center 8 min walk \- 0.7 km - Casa de Hippolytus 18 min walk \- 1.5 km - Foro de Complutum 5 min drive \- 3.2 km ### Getting around - Alcala de Henares La Garena Station 16 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) 17 min drive ### Restaurants - You cocina asiatica 12 min walk - Cafeteria El Corte Ingles 14 min walk - Trattoria Abruzzi - Alcala 12 min walk - KFC 18 min walk - Taco Bell 19 min walk ## About this property ### Hotel Isla de la Garena Upscale hotel in the business district A rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Isla de la Garena. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with car rentals on site and a bar. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Free self parking - Buffet breakfast (surcharge), an electric car charging station, and luggage storage - A reception hall, an elevator, and multilingual staff Room features All 79 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Deep soaking tubs, bidets, and shampoo - TVs with cable channels - Balconies, daily housekeeping, and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/5000000/4330000/4325100/4325018/w2875h1898x4y2-9a4ad0bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sercotel El Encin Golf Alcala de Henares - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 142 reviews CA $127 CA $140 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=4325018&PinnedHotelID=4325018&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/530000/520800/520780/249e6751.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Bedel Alcala de Henares - Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 299 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=520780&PinnedHotelID=520780&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2760000/2750200/2750146/1478f17c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parador De Alcala Alcala de Henares - 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Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=11898959&PinnedHotelID=11898959&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/32000000/31890000/31888900/31888869/423cad3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Finca Aal Cachucho Hotel Rural San Agustin del Guadalix - Pool - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 41 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=31888869&PinnedHotelID=31888869&HadPinnedHotel=true®ionId=-1&adults=2) ![Double or Twin Room](https://images.trvl-media.com/lodging/12000000/11900000/11899000/11898957/4ea205f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ciudad de Alcalá Alcala de Henares - Free WiFi - Parking available - Laundry - Housekeeping 6.8 105 reviews CA $65 CA $72 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=11898957&PinnedHotelID=11898957&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 1 King Bed, Jetted Tub, Garden View](https://images.trvl-media.com/lodging/2000000/1470000/1461700/1461659/57fcb692.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Majadahonda Majadahonda - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 152 reviews CA $170 CA $187 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1461659&PinnedHotelID=1461659&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1587202&PinnedHotelID=1587202&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1587202,4325018,520780,2750146,54431) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free covered self parking on site ### Food and drink - Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14.50 for adults and EUR 14.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Full-service spa - Gym - Sauna - Seasonal outdoor pool - TV in common areas ### Family friendly - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 9 meeting rooms - Business center - Conference space ### Outdoors - Barbecue grill - Rooftop terrace ### Full-service spa - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Raised toilet seat - Visual alarms in hallways - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - Banquet hall - Communal living room - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub - Bidet - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 20 ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 22 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 14.50 for children - Pet fee: EUR 22 per pet, per night - Service animals are exempt from fees - Late check-out fee: EUR 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from June to September Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the hot tub Guests under 16 years old are not allowed in the spa ### Property is also known as Isla Garena Isla Garena Alcala de Henares Isla Garena Hotel Isla Garena Hotel Alcala de Henares Isla de la Garena Hotel Isla de la Garena Hotel Hotel Isla de la Garena Alcala de Henares Hotel Isla de la Garena Hotel Alcala de Henares ## Frequently asked questions ### Does Hotel Isla de la Garena have a pool? ### Is Hotel Isla de la Garena pet-friendly? ### How much is parking? ### What time is check-in at Hotel Isla de la Garena? ### What time is check-out at Hotel Isla de la Garena? ### Where is Hotel Isla de la Garena located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Isla de la Garena Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 6.8 Location ### 8.0 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 47 8 - Good 58 6 - Okay 14 4 - Poor 5 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Alberto C Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, ample parking, clean, good location within 15 minutes of MAD airport. ##### Alberto C Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Verified traveller Jan 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our second stay here Our second stay here. Friendly and helpful staff, convenient location, good facilities. ##### Verified traveller Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Edwin Mar 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is nice clean good staff and beautiful will love to stay again ##### Edwin Stayed 2 nights in Mar 2024 ### 8/10 Good #### Mark May 21, 2025 Liked: Cleanliness, staff & service, room comfort Perfectly adequate for us, passing through en route to Santander. Industrial area at weekend, so very quiet. The staff were helpful and friendly ##### Mark Stayed 1 night in May 2025 ### 10/10 Excellent #### Dante Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Staff I was very happy with 2 people in particular who went above and beyond. First it was Margarita, the receptionist. She was very attentive and patient, especially when the hotel was super busy and full. Stef was part of the staff and she was just so kind and helpful with anything I needed or my kids. ##### Dante Stayed 7 nights in Apr 2025 ### 8/10 Good #### Raphael Feb 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice comfortable hotel. A nice hotel, conveniently located. I had a room which faced the swimming pool on the 3rd floor and this was nice and reasonably quiet. Room facilities were good. Breakfast was modest but had everything required including delicious freshly squeezed orange juice. I shall definitely stay here again. ##### Raphael Stayed 1 night in Feb 2024 ### 4/10 Poor #### william and beatrice Jun 20, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointed in this hotel given its star rating Very dark and dingy hotel first impressions not good check in was extremely slow as only one person on duty -had booked a premium pool access room which if it was premium would hate to see the rest ,the bed groaned and creaked when you sat on it or tried to turn over while trying to sleep and again it was very dark although amenities were clean enough and air con efficient breakfast was poor not many choices and no tea only coffee supplied-we had booked for 2 nights on 2 separate bookings but were unaware that we were required to change rooms for the 2nd night as apparently it was more expensive for the second night as it was only a premium not pool access so while we were out sightseeing the staff packed up all our stuff into our luggage and in bags and moved all our belongings to a room on the 3rd floor but still premium apparently at least the bed didn’t groan or creak.To crown it all about 20 young footballers were also staying at the hotel and both nights made a nuisance of themselves jumping and diving into the pool despite being warned on numerous occasions not to -other guests were also not happy with their antics and left the pool area too.Some of their language was inappropriate also.Would not stay at or recommend this hotel to anyone ##### william and beatrice Stayed 1 night in Jun 2025 ### 10/10 Excellent #### vanessa Sep 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice pool .. very comfortable rooms ##### vanessa Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Antoni Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay, good price and amazing staff. ##### Antoni Stayed 2 nights in Oct 2024 ### 8/10 Good #### NICOLAS Sep 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Convenient ##### NICOLAS Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jean Nov 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent! ##### Jean ### 6/10 Okay #### Tatiana May 2, 2025 Liked: Cleanliness, property conditions & facilities Although the property is updated, ##### Tatiana Stayed 8 nights in Apr 2025 ### 8/10 Good #### Maria Juliana Jul 11, 2023 Liked: Cleanliness, staff & service, room comfort #### Practical and Clean We needed something close to the airport. It’s a clean, comfortable hotel with a friendly staff. A little outdated but good, the neighborhood is a bit industrial. ##### Maria Juliana Stayed 1 night in Jul 2023 ### 2/10 Terrible #### william and beatrice Jun 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never a 4 star Hotel Very disappointing. We were moved rooms without telling us while we were out. Restaurant awful, no choice for evening meal, breakfast was extremely poor, no clean tables, no bread, orange juice, no cereal or milk or tea available. Under staffed and not interested in helping. Swimming pool was over run with 20 footballing teen age boys diving/ jumping into pool. They weren’t being controlled by hotel staff. So noisy we had to abandon our sun beds. Very badly run hotel, which is never 4 star ( maybe 2 star at best). Reception staff didn’t answer the phone and couldn’t help with our complaints. ##### william and beatrice Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Eldaa Apr 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Upon arrival they claimed they didn't have my reservation took them awhile to find eventhough I had the confirmation number. Then I was given a room with one bed when I booked for 2 beds. They gave another family a room with 2 beds when they had booked for 1, yet they had told me they didn't have any rooms with 2 beds.The blankets were ripped and never replaced. They would take our towels but not replace them. They wouldn't turn on the AC because they weren't in AC season. They expected us to sleep with the door open instead. The spa wasn't open for use. The staff was very rude and unhelpful. The location is not close to anything and it looks like an abandoned place. The beds are hard and uncomfortable. We would not stay at this location again. ##### Eldaa Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Elena Oct 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nos encantó, esperamos que sea nuestro hotel de confianza en Madrid ##### Elena Stayed 1 night in Sep 2025 ### 8/10 Good #### Jérôme Sep 5, 2025 Liked: Cleanliness Hotel assez bien dans l'ensemble mais plutôt vieillot. ##### Jérôme Stayed 4 nights in Aug 2025 ### 8/10 Good #### tewodros Aug 6, 2025 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities Lamentablemente el último día en él desayuno el revuelto de huevo estaba oliendo muy mal. En los baños no pone escobillas para el bater Es muy importante en un habitación donde estén más de dos personas La tranquilidad y la piscina y las personas q están en barbacoa la chica es muy amable trabajadora ##### tewodros Stayed 3 nights in Jul 2025 ### 8/10 Good #### Daniel Apr 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Por cercanía a la reunión Elección por cercanía a la reunión. ##### Daniel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jonas Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra läge och frukost. Hotellet har utomhuspool och en pool inomhus jämte ångbastu. Ligger i utkanten av ett verksamhetsområde, men det stör inte. Din bil står säkert i garaget, elbilsladdare finns för fyra bilar. Du kan ha med dig hunden ##### Jonas Stayed 2 nights in Mar 2025 ### 8/10 Good #### Adolfo Nov 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bueno Muy bien pero alejado del centro de Madrid ##### Adolfo Stayed 2 nights in Oct 2024 ### 8/10 Good #### Boris Sep 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buenas habitaciones y parking subterráneo gratis buena opcion para moteros ##### Boris Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Andrea Sep 8, 2024 Disliked: Amenities, property conditions & facilities Me estafaron porque en ningun lado ponia que el hotel habia cerrado el spa. El anuncio ponía que era habitación con acceso a spa y nos encontramos al llegar que no estaba abierto. En la app de Expedia no especificaba en ningun lugar que eso era así. Muy decepcionados. ##### Andrea Stayed 1 night in Sep 2024 ### 10/10 Excellent #### alfredo May 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 100 recomendada ##### alfredo Stayed 1 night in May 2024 ### 10/10 Excellent #### Michael Jun 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ich würde jederzeit wieder in diesem Hotel buchen. Sehr freundliches Personal. Auch ein von mir gewünschter Zimmertausch war kein Problem. ##### Michael Stayed 5 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [El Volante](https://www.expedia.ca/Madrid-Hotels-El-Volante.h2539831.Hotel-Information) > > [Mediterranean Rooms](https://www.expedia.ca/Mount-Vesuvius-Pompei-Hotels-Mediterranean-Rooms.h38858382.Hotel-Information) > > [Quest Hotel & Conference Center](https://www.expedia.ca/Cebu-Hotels-Quest-Hotel-Conference-Center.h4739905.Hotel-Information) > > [Hope City Centre Motel](https://www.expedia.ca/Chilliwack-Hotels-Hope-City-Centre-Motel.h7158842.Hotel-Information) > > [thehoxtonhotels Hotels in Mediterranean Region](https://www.expedia.ca/Mediterranean-Region-Hotels-The-Hoxton-Hotels.0-0-d844522342175883264--bTheHoxtonHotels.Travel-Guide-Filter-Hotels) > > [Hotel Monte Rozas](https://www.expedia.ca/Madrid-Hotels-Hotel-Monte-Rozas.h15777974.Hotel-Information) > > [Hotels near Fort Santiago](https://www.expedia.ca/Fort-Santiago-Hotels.0-l501666-0.Travel-Guide-Filter-Hotels) > > [The Happiness Sun Suites](https://www.expedia.ca/Fodhdhoo-Hotels-The-Happiness-Sun-Suites.h109310940.Hotel-Information) > > [Hotels in Isabela Island](https://www.expedia.ca/Isabela-Island-Hotels.d6085329.Travel-Guide-Hotels) > > [Hotels near Scotiabank Saddledome](https://www.expedia.ca/Scotiabank-Saddledome-Hotels.0-l6072173-0.Travel-Guide-Filter-Hotels) > > [Hotels near Huntington Convention Center of Cleveland](https://www.expedia.ca/Huntington-Convention-Center-Of-Cleveland-Hotels.0-l6269497-0.Travel-Guide-Filter-Hotels) > > [Hotel Los Olivos](https://www.expedia.ca/Madrid-Hotels-Hotel-Los-Olivos.h9650744.Hotel-Information) > > [Hotels in Saint-Pierre-Eynac](https://www.expedia.ca/Saint-Pierre-Eynac-Hotels.d3000035543.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Jamaica](https://www.expedia.ca/Destinations-In-Jamaica-All-Inclusive-Hotel.0-0-d88-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Motel Venus Madrid Norte - Adults Only](https://www.expedia.ca/Madrid-Hotels-Motel-Venus-Madrid-Norte-Adults-Only.h20033857.Hotel-Information) > > [Hotel La Unión](https://www.expedia.ca/Madrid-Hotels-Hotel-La-Union.h13103890.Hotel-Information) > > [Hotels in Betoncourt-sur-Mance](https://www.expedia.ca/Betoncourt-Sur-Mance-Hotels.d553248634539729023.Travel-Guide-Hotels) > > [Hotels in West Sedona](https://www.expedia.ca/West-Sedona-Sedona-Hotels.0-n182939-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Mohali (IXC) to Agra (AGR)](https://www.expedia.ca/lp/flights/ixc/agr/chandigarh-to-agra) > > [Flights from Dubai (DXB) to Farwaniya (KWI)](https://www.expedia.ca/lp/flights/dxb/kwi/dubai-to-kuwait-city) > > [Flights from Toronto (YTZ) to Seeduwa - Katunayake (CMB)](https://www.expedia.ca/lp/flights/ytz/cmb/toronto-to-colombo) > > [Flights from Chattanooga (CHA) to Gulfport (GPT)](https://www.expedia.ca/lp/flights/cha/gpt/chattanooga-to-gulfport) > > [Flights from Chek Lap Kok (HKG) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/hkg/hnl/hong-kong-to-honolulu) ### Cars ### Activities ### Packages > [PNC Park](https://www.expedia.ca/PNC-Park-North-Shore.d6034814.Vacation-Attraction)