Restaurant

Reviews of Hostal Josefina

3 out of 5
Hostal Josefina
Calle Gran Via, 44, 7th floor, Madrid, Madrid

Reviews

7.4

Good

Rating 10 - Excellent. 64 out of 294 reviews" "
Rating 8 - Good. 127 out of 294 reviews" "
Rating 6 - Okay. 67 out of 294 reviews" "
Rating 4 - Poor. 18 out of 294 reviews" "
Rating 2 - Terrible. 18 out of 294 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Dwight

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Maribel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms were dirty one miniature soap for 2 people We had to ask for Toilet constantly Towels were not replaced with New ones till we asked One day we had to wait for towels due to being washed Bedding were never changed Never again I give it -0
Stayed 10 nights in Aug 2023

10/10 Excellent

Jose Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredibly-well located hotel, with a great view on the 10th floor, a bar and great air conditioning. A lot of value for my money.
Stayed 2 nights in Jul 2022

10/10 Excellent

Josefa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% would not recommend, lazy staff
I have never seen a man so lazy in my life, having arrived at this hostel, it was so dirty that I looked again on the webpage if I checked in at the same place I reserved, apparently I did, but they manage multiple hostels from the same counter, I looked if any other room at the same building was available at the hotels.com website, and they were, so I went to the counter and asked to upgrade the room, that I would pay the difference, anything but sleeping on that dirty room, the staff guy, who told me was from Cuba, and I told him that I haven't visited his country yet, proceeded to tell me that while he could upgrade the room, it was too much work and he didn't gain anything from doing so, and that the rooms were all the same (they were not), anyway, 100% would not recommend, better and cheaper places are available, just keep looking
Stayed 1 night in Jul 2021

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Josefina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Oct 2019

4/10 Poor

naz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

michael, Edinburgh

Disliked: Property conditions & facilities
£550 for 4 nights at this dump.. Avoid it like the plague
Stayed 4 nights in Sep 2019

10/10 Excellent

Isela, Moreno Valley, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, receptionist very friendly, place very clean, will happily stay again!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Can't beat the location in Madrid city center! It's right in the middle and walking distance to everything, the hop on hop off bus stop is 100 m away. metro less than 50 meters. rooms are small but clean, the front desk staff was helpful but not super friendly. The wait for the small elevator that serves several hostels in the building can be annoying when you have luggage.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, centrally located, and great little roof bar
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. I needed a clean bed and private bath. That was all it was. So all was fine.
Stayed 2 nights in Jun 2019

8/10 Good

Mr Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal
Overnight stay bed very comfortable good shower only downside many rooms and tiled floor so hear everybody arriving or going I would stay again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, except that one lift, for 4 people, is not enough !!! sometimes I had long waits
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great view.
Hard to find. Old Slow lift takes 4 people and long queues waiting.. We walked up 7 flights of stairs. Extremely noisy room if window was open.. It was a good location. Very expensi6.
Stayed 2 nights in May 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Champions League Night
I stayed here for Champions League final night and it was a last minute booking and was charged £120 for the night which I thought was quite reasonable all things considered . The location was very good right on a main road opposite Calleo tube walking distance to the centre etc. The hotel is on the seventh floor of a building with quite a few other small hotels in it . There is a lift which holds four people but worked ok. The room was clean and the shower room ok . It was small but as there was only me that wasn’t a problem .i didn’t go for the breakfast as there was a McDonald’s about 200 yards down the road. There was no view from the window just a brick wall but again that didn’t really bother me.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Perfect location! Fantastic city view! Small but ideal balcony. Reception primarily speaks Spanish but it wasn't an issue. Rooms are not individually climate controlled but we were comfortable. This is a noisy location because it is central (like Times Square NYC). The room isn't luxurious but for the price & location, it can't be beat.
Stayed 1 night in May 2019

8/10 Good

Vaslavo

Travelled with family
Liked: Cleanliness, staff & service
I personally didn’t stay, book this room for my father in law in a hurry but went the next day to pick him up, very centric, clean, the staff is helpful and he said that he room was clean, comfortable, big for what you expect in an hostal and they have a floor for break fast that is very cheap, also if you check out early can drop the bags on a secure place for only an euro
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked was the breakfast at the rooftop. The property is overpriced based on what you get - very small room, clean bath towels but with spots, an extremely small elevator serving five more hostales in the building, no drawers to place clothing, etc. This property should be priced at 60 euros per night, not 180 euros. In general terms, very uncomfortable.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent location and view was amazing
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
el hotel muy centrico justo en Gran via y Callao, habitacion y hotel muy limpia, el unico inconveniente el ropero no tenia ni una gaveta para colocar la ropa o articulos personales, habia que tirarlos al piso o dejarlos en la maleta. por lo demas todo esta correcto.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This was the first hostal of many and it set the bar for our expectations. It was clean and the staff were kind. We had an amazing view of the city. Overall a pleasant experience.
Stayed 2 nights in Oct 2018

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I expected. Great location, room was clean, and staff was super friendly.
Stayed 1 night in Dec 2018

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Karen, farnborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
The entrance is a little daunting - but don’t be put off!! On the 7th floor you get a great view over the city and you are right in the centre on Grand Via! The staff are friendly and helpful the room was small but clean and the shower was great! Having the Sky Bar in the 9th floor was fab for a night cap and fantastic views over the city... would heartily recommend!!
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too much to improve
The bathroom is small and old ! We can hear everything from anothers rooms !
Stayed 2 nights in Jun 2018

2/10 Terrible

Agustin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nothing wrong with the staff or the cleanliness but I asked for a luminous room. I understand this request are only met if available but I was given a room with a window to a small patio so I could not even see what the weather condition was like outside. No light at all. The machine outside only has sugary drinks, beer or plain water. No diet coke, which for someone with dietary needs (diabetes) is not on. But well, I got drinks outside, plenty of shops. Bed was quiet uncomfortable and the pillow a brick. Impossible to sleep with all the noise coming from loud cleaning staff, other guests banging doors, noises from other rooms... and works going on in the building. I guess you get what you pay for.
Stayed 4 nights in Jun 2018

10/10 Excellent

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostal in Madrid
Great location just across form Callao Metro Station and near Mercado San Miguel and a lot of landmarks Friendly associates, specially Señora Carmen who always went the EXTRA step to OUR needs and concerns
Stayed 1 night in May 2018

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were put in the handicapped room, which had a roll in shower. That was, honestly, the only complaint and it's hardly a complaint at all. It is 7 flights up, and the elevator is slow/up a handful of stairs so if you have accessibility issues be aware of that. The front desk staff were helpful, and spoke good English. We had no problems checking in, or getting our questions answered. The view was amazing, though. And the rooms clean and comfortable. Our room was cleaned daily, though they did throw away some sample packets of face wash my friend brought with her to use.
Stayed 3 nights in May 2018

8/10 Good

jo, uk

Liked: Room comfort
Fantastic location
Amazinf locatoin for downtown madrid. Easy access to metro. Feels safe. Basic but clean.
Stayed 4 nights in Apr 2018

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Madrid from the Rooftops
Location was amazing. Accommodation was basic but everything I needed. And the rooftop was cool.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location,small but clean wifi good,breakfast good . For the price do not expect the Ritz... Staff friendly 😊 Helpful
Stayed 1 night in Mar 2018

4/10 Poor

akram, isarel

Disliked: Staff & service, property conditions & facilities, room comfort
we book 7 nights , but we check out after 1 night
we book 7 nights , but we check out after 1 night The hotel did not cooperate and was not willing to return money we asked to get document that we check out , they said that the hotel didnt have a document like that
Stayed 7 nights in Feb 2018

2/10 Terrible

Tommy, Hong Kong

Disliked: Staff & service, property conditions & facilities, room comfort
No outside window, no air conditioner.
The room is very small and airless, with power cut frequently.
Stayed 1 night in Dec 2017

10/10 Excellent

Vince, Tampa, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
Close to main city!
It was a nice stay even though they don’t let you check in early. I always put in expedia to check in early but they said they don’t have any available rooms. The housekeeping gave us attitude because we left our luggage and get ready in their tiny storage and bathroom. On the other hand, the room is clean and close to everything.
Stayed 1 night in Oct 2017

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable place at the best location!
I'll give it 5 stars for location. Price is good. Place is clean and basic. Wifi is decent. It's all I need.
Stayed 2 nights in Oct 2017

8/10 Good

Ms. K

Liked: Cleanliness, staff & service
24 hours in Madrid
Fantastic location and very clean with good customer service. A good hostel for the night.
Stayed 1 night in Sep 2017

10/10 Excellent

krystal, puerto rico, pr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING VIEW
Nice location, perfect view! although the air conditioning is controlled by the staff so it was always or too hot or too cold. actually there was no problem when it was cold because you can adjust, but when it was hot.... OMG!!!! (also the employees were very good) the hostal is right in the center of gran via, so you are near everything!!!! :)
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing central hostal!
We were so pleased with our room! It was large, clean and fully stocked with clean towels, and our bathroom was lovely! Would definitely go back !
Stayed 3 nights in Aug 2017

6/10 Okay

Choy Yin

Acceptable Hotel
Good to have a 24hr reception as a hostel. Strange thing is reception cancel the previous charge on my credit card as he told me that the original charge was EUR 0.56 less. He did a re-charge on my credit card without informing me. When I checked my credit bill, the original charge is actually correct. Now I will have to pay for the exchange rate charges for the 2 transactions.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hostel Josefina
It was a wonderfull hostel with friendly staff in a great central location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay here again.
The warm water doesn't get very warm in the showers but the view was excellent and the staff was friendly. Lots of shopping and restaurants nearby. Clean room, good experience. I'd stay there again.

2/10 Terrible

Agustin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Great staff/ location but very noisy @ night
Great location, adjacent to Metro stop. Staff all friendly and helpful. Good value if travelling on budget. VERY NOISY, walls very thin, very difficult to obtain sleep both nights i stayed there.

10/10 Excellent

lisandra, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
right in the knick of everything
the hostal is centrally located within walking distance of most points of interest although the metro station is right outside and the hop on hop off tourist bus has a stop five blocks away . the place was recently renovated so everything is new. the staff is very friendly and will give you pointers on places to visit should you ask. it is kept very clean and there are places to eat all around. we were four so the room was very tight we had a bunk and two single beds so there wasn't much room left and the bathroom is very small specially the tub it is exactly like the cruise ships so if you are a heavy person it would be very uncomfortable. the rooms for two people are a bit more spacious but the bathroom is the same). there is a small vending machine at the entrance to get some cold water because there is no ice.