Title: Eurostars Madrid Tower - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eurostars Madrid Tower Luxury hotel with a 24-hour health club and a sauna ![Pool](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/18b21dd0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/4adc92fe-5c4c-414f-9b56-d4c0cf762cde-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Superior Room](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/3043195e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/6896ae70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/4c987809.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Eurostars Madrid Tower near Plaza de Castilla blends luxury and convenience. Enjoy a spa massage, Mediterranean dishes at Volvoreta, and free in-room WiFi. The helpful staff is praised, and amenities include dry cleaning, bike rentals, and an electric car charging station. 8.6 Excellent ## Popular amenities - Hot tub - Parking available - Bar - Spa - Room service - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1874306&PinnedHotelID=1874306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1874306&PinnedHotelID=1874306&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1874306&PinnedHotelID=1874306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1874306&PinnedHotelID=1874306&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1874306&PinnedHotelID=1874306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1874306&PinnedHotelID=1874306&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1874306&PinnedHotelID=1874306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1874306&PinnedHotelID=1874306&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/7c100f94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use 9.0 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - 323 sq ft - Mountain view - Sleeps 1 - 1 Double Bed OR 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/7f09f830.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - 646 sq ft - Mountain view - Sleeps 2 - 1 Double Bed OR 1 Twin Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/4c987809.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room (+ Extra Bed) 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - 323 sq ft - Mountain view - Sleeps 3 - 3 Twin Beds ![Superior Single Room (Views to Castellana)](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/a8c0a75d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room (Views to Castellana) 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - 323 sq ft - City view - Sleeps 1 - 1 Double Bed OR 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/7c100f94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 24 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - 323 sq ft - Mountain view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### Single Room (Skyline Castellana Views) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - Sleeps 1 - 1 Double Bed OR 2 Twin Beds ### Junior Suite (with Sofa Bed 2+1) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - Sleeps 3 - 1 Double Bed OR 1 Twin Bed ### Junior Suite (with Sofa Bed 2+2) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - Sleeps 4 - 1 Double Bed OR 1 Twin Bed ### Junior Suite (Single Use) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - Sleeps 1 - 1 Double Bed OR 1 Twin Bed ### Superior Twin Room (with Extra Bed) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - Sleeps 3 - 3 Twin Beds ### Standard Room (Skyline) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### Superior Room (Views to Castellana) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/7c100f94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room (Skyline) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Eco-friendly toiletries Hair dryer Private bathroom Designer toiletries - 323 sq ft - Mountain view - Sleeps 1 - 1 Double Bed OR 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/7c100f94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Skyline Castellana Views ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Designer toiletries Eco-friendly toiletries Separate bathtub and shower Private bathroom - 323 sq ft - Mountain view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/7f09f830.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Family) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Designer toiletries Eco-friendly toiletries Separate bathtub and shower - 646 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Bed OR 1 Twin Bed ## You may also like Ad ![3 bedrooms, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5960000/5956200/5956151/c939a02b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eric Vökel Boutique Apartments - Madrid Suites Madrid Centro - Kitchen - Washer - Dryer - Pet-friendly 9.2 Wonderful 475 reviews CA $268 CA $295 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Madrid-Hotels-Eric-Vokel-Boutique-Apartments-Madrid-Suites.h5956151.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=439c3277-1b94-4bee-9308-290014a4c693&top_cur=CAD) Ad ![Daily buffet breakfast (EUR 25 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14730000/14725900/14725875/5f74a3f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Hotel Atocha Jerónimos - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.47626%2C-3.68706&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vkSvV8oNkSYGEKiNreRLRUegnnU=) Paseo De La Castellana, 259 B, Madrid, Madrid, 28046 #### What's nearby - Cuatro Torres Business Area - 2 min walk - 0.2 km - Hospital La Paz - 8 min walk - 0.7 km - Plaza de Castilla - 15 min walk - 1.3 km - Bernabéu Stadium - 3 min drive - 2.6 km - Gran Via - 9 min drive - 6.8 km #### Getting around - Begona Station - 6 min walk - Madrid (XTI-Chamartin Train Station) - 11 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive #### Restaurants - ‪Hotel Eurostars 30th Floor Restaurant - ‬1 min walk - ‪Lateral - ‬7 min walk - ‪Juan Valdez Cafe - ‬7 min walk - ‪La Desayunería - ‬6 min walk - ‪ALCHEMY Specialty Coffee & Brunch 3.0 - ‬5 min walk ## About this property ### Eurostars Madrid Tower Luxury hotel near Paseo de la Castellana Near Plaza de Castilla, Eurostars Madrid Tower provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site Mediterranean cuisine restaurant, Volvoreta, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour health club and a 24-hour business center. Additional perks include: - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - An electric car charging station, wedding services, and a 24-hour front desk - Concierge services, meeting rooms, and a computer station - Guest reviews say great things about the helpful staff Room features All 474 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Other amenities include: - Reusable coffee/tea filters, recycling, and LED light bulbs - Bathrooms with designer toiletries and separate tubs/showers - Flat-screen TVs with satellite channels - Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/18900/18863/58bae7f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Imagine Chamartín - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,003 reviews CA $221 CA $243 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=18863&PinnedHotelID=18863&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1060000/1056900/1056826/e6465014.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Suites Mirasierra Fuencarral-El Pardo - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 938 reviews CA $169 CA $186 total includes taxes & fees Nov 30 - 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Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 972 reviews CA $234 CA $257 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/20000/11900/11885/39ba0378.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Madrid Princesa Moncloa-Aravaca - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 1,000 reviews CA $344 CA $378 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=11885&PinnedHotelID=11885&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/580000/571700/571666/c55f8466.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Hesperia Madrid Chamberí - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 702 reviews CA $293 CA $322 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=571666&PinnedHotelID=571666&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite Exterior (Aduana) | Living area](https://images.trvl-media.com/lodging/2000000/1180000/1170200/1170158/559c033d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Regina Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 2,177 reviews CA $332 CA $365 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1170158&PinnedHotelID=1170158&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (EUR 21 per day) ### Food and drink - Daily buffet breakfast available for a fee: EUR 25 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Lobby bar - Volvoreta ### Things to do - 24-hour health club - Bicycle rentals - Hot tub - Sauna - Steam room ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - Computer station - Conference center (16,140 square feet of space) - Meeting rooms ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 30 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 25 per person - Self parking fee: EUR 21 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Eurostars Hotel Madrid Tower Eurostars Madrid Tower Eurostars Hotel Madrid Eurostars Madrid Hotel Eurostars Madrid Tower Hotel Madrid Eurostars Madrid Tower Hotel Eurostars Hotel Madrid Eurostars Madrid Hotel Eurostars Madrid Tower Hotel Eurostars Madrid Tower Madrid Eurostars Madrid Tower Hotel Madrid ## Frequently asked questions ### Is Eurostars Madrid Tower pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Eurostars Madrid Tower? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Eurostars Madrid Tower on Nov 30, 2025 start from CA $264.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Eurostars Madrid Tower? > Self parking is available for EUR 21 per day. ### What time is check-in at Eurostars Madrid Tower? > Check-in begins at 3 PM. ### What time is check-out at Eurostars Madrid Tower? > Check-out is at noon. ### Where is Eurostars Madrid Tower located? > Located in Fuencarral-El Pardo, this luxury hotel is steps from Azca Financial District and Paseo de la Castellana. Bernabéu Stadium is 1.7 mi (2.7 km) away. Begona Station is 6 minutes by foot and Chamartin Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Eurostars Madrid Tower Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 569 8 - Good 244 6 - Okay 94 4 - Poor 50 2 - Terrible 44 ### 10/10 Excellent #### mohammad Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities modern hotel ##### mohammad Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Juan Oct 18, 2025 Disliked: Staff & service I don’t think it’s a five star hotel. ##### Juan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jason Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Always great quality and consistently great service ##### Jason Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### christopher Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### christopher Stayed 1 night in Oct 2025 ### 10/10 Excellent #### diana Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience. ##### diana Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Stanislaw Jul 25, 2025 Spacious clean rooms ##### Stanislaw Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Basim Jul 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a very pl Sant season ay at Eirostar Hotel Tower in Madrid . ##### Basim Stayed 1 night in Jun 2025 ### 4/10 Poor #### Sandra Karina Zapien Sep 25, 2025 Disliked: Amenities, property conditions & facilities It’s quite expensive, and the advertising is misleading. The pool is promoted as being included in your stay, but in reality, it costs €30 per person for just a 45-minute reservation. The bar is also disappointing, with limited options and several items on the menu unavailable. Overall, the property is elegant, but overpriced and not as advertised. ##### Sandra Karina Zapien Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Miguel Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente. ##### Miguel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Darlyng Oct 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful Hotel, The Breakfast buffet is the best you could ever find at a hotel in Madrid. ##### Darlyng Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Manuel Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great quality hotel, friendly service, love the details ##### Manuel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Xavier Luis Rodriguez Aug 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel very clean and excellent facilities ##### Xavier Luis Rodriguez Stayed 9 nights in Aug 2024 ### 10/10 Excellent #### Santiago May 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, staff is excellent. ##### Santiago Stayed 4 nights in May 2024 ### 10/10 Excellent #### Luis May 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel, great location and customer service was top ! ##### Luis Stayed 2 nights in May 2024 ### 10/10 Excellent #### Yehiel Jun 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice room good breakfast ##### Yehiel Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Wamilson Apr 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For the price that it was this Hotel was excellent. Breakfast was great, rooms were clean and tidy. ##### Wamilson Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Jorge Aug 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel away from the crazy downtown area!! ##### Jorge Stayed 1 night in Aug 2024 ### 10/10 Excellent #### MUSTAFA ABDULWAHAB Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only one thing .. the kids walking around the floors and nocking on doors and pressing all floors options on the elevator .. its not the hotel fault ##### MUSTAFA ABDULWAHAB Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### edson May 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good the rooms and staff very kindly ##### edson Stayed 5 nights in May 2024 ### 10/10 Excellent #### clara Oct 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice property in a modern area of Madrid. Convenient if you have a car. Nice attentive stuff, very good breakfast, nice restaurant. ##### clara Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Andrew Jun 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two night trip Room was good size, 21st floor, good views and nice to have a separate bath and shower. Comfortable bed and all the amenities you need. ##### Andrew Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Sally Nov 6, 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities This was the worst 5 star hotel I have ever stayed in and I used to be a travel journalist ##### Sally ### 10/10 Excellent #### charles Aug 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Comfortable Room, Bed and Linens. The Shower drain was slow causing the shower pan to fill and leak into the bathroom tile. But not a huge deal. ##### charles Stayed 1 night in Aug 2023 ### 4/10 Poor #### KAYLA Jul 16, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The staff is very friendly except one. After a long day and flight, we checked in and went for an early dinner so we could go to bed early. When we arrived at the hotel after dinner, the room was unbearably hot. I called the desk and they sent someone up. We needed to move rooms which was fine. We moved rooms and in the second room the tv didn't work. They sent a guy that fixed it but didn't add the internet to stream. We moved rooms again. The third room was not getting cool. The guy came up and put the temperature probe in the vent and showed us the probe, it was not cool. Then he stuck it completely in the vent at a different spot and showed us a picture on his phone of the right temperature. We could feel that the air was not blowing at all. We called the desk and started that the air is not blowing. I was told that the air is working fine. I said that is not correct since the second room was much cooler. I was then told that not all the air-conditioners at the hotel work the same. At this point, we were so exhausted and just needed sleep. I woke up sweating all night. In the morning when I went outside, it was terribly upset by how cool it was outside compared to my air-conditioned room. I called to get a room change. The person that answered the second day was rude when i called. This is supposedly a 5 star hotel and I'm sorry that I expected to have a working air-conditioner and tv. We were give free breakfast but it doesn't make up for the gaslighting ##### KAYLA Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Vladislav Nov 27, 2023 Disliked: Staff & service This hotel is not 5 stars as they claim to be. The room is ok but no ventilation whatsoever. Bathroom does not lock and smells terrible. They claim they have spa and pool but they don’t mention you have to pay separately for this. Overall I would not recommend this hotel to my friends or family. ##### Vladislav Stayed 5 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.ca/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Hotel Liabeny](https://www.expedia.ca/Madrid-Hotels-Hotel-Liabeny.h598707.Hotel-Information) > > [Hotel Preciados](https://www.expedia.ca/Madrid-Hotels-Hotel-Preciados.h10360265.Hotel-Information) > > [Hotel Europa](https://www.expedia.ca/Madrid-Hotels-Hotel-Europa.h12591643.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [NH Madrid Nacional](https://www.expedia.ca/Madrid-Hotels-NH-Madrid-Nacional.h523313.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [SLEEP’N Atocha – B Corp Certified](https://www.expedia.ca/Madrid-Hotels-SLEEPN-Atocha-B-Corp-Certified.h5880421.Hotel-Information) > > [NH Collection Madrid Gran Vía](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Gran-Via.h919841.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.ca/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Palacio de los Duques Gran Meliá - The Leading Hotels of the World](https://www.expedia.ca/Madrid-Hotels-Palacio-De-Los-Duques-Gran-Melia-The-Leading-Hotels-Of-The-World.h8556.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.ca/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [NH Collection Madrid Suecia](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.ca/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Agumar Hotel](https://www.expedia.ca/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.ca/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Hotel Francisco I](https://www.expedia.ca/Madrid-Hotels-Hotel-Francisco-I.h1577055.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.ca/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [Hyatt Centric Gran Via Madrid](https://www.expedia.ca/Madrid-Hotels-Hyatt-Centric-Gran-Via-Madrid.h20113119.Hotel-Information) > > [Gran View Apartments](https://www.expedia.ca/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Four Seasons Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Four-Seasons-Hotel-Madrid.h41046184.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.ca/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Radisson Blu Hotel, Madrid Prado](https://www.expedia.ca/Madrid-Hotels-Radisson-Blu-Hotel.h3056391.Hotel-Information) > > [Hotel Regina](https://www.expedia.ca/Madrid-Hotels-Hotel-Regina.h1170158.Hotel-Information) > > [Hotel Indigo Madrid - Gran Via by IHG](https://www.expedia.ca/Madrid-Hotels-Hotel-Indigo-Madrid-Gran-Via.h6544887.Hotel-Information) > > [Hotel Emperador](https://www.expedia.ca/Madrid-Hotels-Hotel-Emperador.h915.Hotel-Information) > > [Hotel Atlantico Madrid](https://www.expedia.ca/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information) > > [NH Collection Paseo del Prado](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Paseo-Del-Prado.h1903400.Hotel-Information)