Title: Dear Hotel Madrid - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dear Hotel Madrid Boutique Madrid hotel connected to a shopping center, steps from Plaza de España - Princesa ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/b33d6b95.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City view from property](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/7713c759.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/4f00cedc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 10:00 AM to 5:00 PM, sun loungers](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/68f16f51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/6ac1e218.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Dear Hotel Madrid, immerse yourself in a boutique experience with rooftop views and an international cuisine restaurant. Relax by the poolside bar or swim-up bar, and enjoy WiFi throughout your stay. The hotel's location near Royal Palace of Madrid and Plaza Mayor is just one reason guests rave about this upscale retreat. 9.0 Wonderful ## Popular amenities - - - - Hot tub - Bar - Room service ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11769475&PinnedHotelID=11769475&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/064fd3ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking, City View 8.8 Excellent 61 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Memory foam bed Blackout drapes/curtains Down duvet Egyptian cotton linens - 226 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Premium Room, City View (High floor)](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/w2897h1930x0y4-fea7f3cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, City View (High floor) 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Memory foam bed Blackout drapes/curtains Down duvet Egyptian cotton linens - 301 sq ft - City view - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Family Room, 2 Bedrooms, Connecting Rooms, City View](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/c4ec5296.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms, Connecting Rooms, City View 7.8 Good 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Smart TV Pillow menu Memory foam bed Blackout drapes/curtains Down duvet - 430 sq ft - City view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Luxury Suite, City View (High floor)](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/e0fb1a3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, City View (High floor) 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Separate bedroom Premium bedding Egyptian cotton linens Memory foam bed - 344 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Deluxe Triple Room, Non Smoking, City View](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/406929b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, Non Smoking, City View 9.6 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Memory foam bed Blackout drapes/curtains Down duvet Egyptian cotton linens - 215 sq ft - City view - Sleeps 3 - 3 Twin Beds ![Deluxe Room, Non Smoking, City View](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/abf9a7d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking, City View 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Memory foam bed Blackout drapes/curtains Down duvet Egyptian cotton linens - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Deluxe Room with Terrace](https://images.trvl-media.com/lodging/12000000/11770000/11769500/11769475/bef797c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Terrace ### Highlights Soundproofed Air conditioning Smart TV Pillow menu Memory foam bed Blackout drapes/curtains Down duvet Egyptian cotton linens - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Daily buffet breakfast (EUR 25 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14730000/14725900/14725875/5f74a3f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Hotel Atocha Jerónimos - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42330%2C-3.71061&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nwmTcURkEc2atb3y0CN15F-9dHs=) Gran Via 80, Madrid, 28013 #### What's nearby - Plaza de España - Princesa - 1 min walk - 0.0 km - Royal Palace of Madrid - 10 min walk - 0.9 km - Plaza Mayor - 11 min walk - 1.0 km - Puerta del Sol - 13 min walk - 1.1 km - Prado Museum - 3 min drive - 2.2 km #### Getting around - Plaza de Espana Station - 1 min walk - Madrid Principe Pio Station - 13 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive #### Restaurants - ‪360° Rooftop Bar - ‬1 min walk - ‪Starbucks - ‬1 min walk - ‪VIPS Plaza de España - ‬1 min walk - ‪Museo del Jamón - ‬1 min walk - ‪Ginkgo Restaurant & Sky Bar - ‬1 min walk ## About this property ### Dear Hotel Madrid Upscale boutique hotel near Plaza de España - Princesa Located close to Royal Palace of Madrid and Plaza Mayor, Dear Hotel Madrid provides a swim-up bar, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Nice To Meet You, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers and a swim-up bar - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Babysitting (surcharge), luggage storage, and tour/ticket assistance - A front-desk safe, multilingual staff, and a banquet hall - Guest reviews give top marks for the helpful staff and location Room features All 162 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Other amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and designer toiletries - 32-inch Smart TVs with satellite channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Porch](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/42fcab3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Plaza España Madrid Centro - Pool - Free WiFi - Restaurant - Gym 9.4 Exceptional 4,421 reviews CA $264 CA $291 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=29345493&PinnedHotelID=29345493&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/45000000/44270000/44262000/44261923/522b9344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Room Mate Macarena, Madrid Gran Vía Madrid Centro - Pool - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 1,259 reviews CA $234 CA $258 total includes taxes & fees Dec 2 - 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24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Nice To Meet You ### Things to do - Hot tub - Outdoor pool ### Family friendly - Babysitting (surcharge) - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Hardwood flooring in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 14 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Local culture and ecosystem education - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Memory foam mattress - Pillow menu ### Bathroom - Bathrobes - Bathtub or shower - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch smart TV with satellite channels - iPod dock ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability. ### Renovations and closures The following facilities will be closed during May, October, November, and December: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 70.00 per night Cribs (infant beds) are available for EUR 20.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 22 per person - Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4) - Nearby parking fee: EUR 36.00 per day (328 ft away) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 20.0 per day - Rollaway bed fee: EUR 70.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 10:00 AM to 5:00 PM ### Property is also known as Dear Hotel Madrid Dear Hotel Dear Madrid Dear Hotel Madrid Hotel Dear Hotel Madrid Madrid Dear Hotel Madrid Hotel Madrid ## Frequently asked questions ### Does Dear Hotel Madrid have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM–5:00 PM. ### How much does it cost to stay at Dear Hotel Madrid? > As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on Nov 30, 2025 start from CA $253.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Dear Hotel Madrid pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Dear Hotel Madrid? > Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available. ### What time is check-out at Dear Hotel Madrid? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Dear Hotel Madrid provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies. ### Where is Dear Hotel Madrid located? > Located in Madrid Centro, this boutique hotel is within a 10-minute walk of Plaza de España - Princesa and Royal Palace of Madrid. Puerta del Sol and Plaza Mayor are also within 15 minutes. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 4 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Dear Hotel Madrid Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 634 8 - Good 260 6 - Okay 66 4 - Poor 19 2 - Terrible 23 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Shane Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to tourist spots and train station ##### Shane Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kelly Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a bargain and lovely location. Would stay here over and over! ##### Kelly Stayed 1 night in Aug 2025 ### 8/10 Good #### Anna Jul 7, 2025 Liked: Staff & service, amenities, property conditions & facilities Service was great ##### Anna Stayed 1 night in Jul 2025 ### 8/10 Good #### Brea Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is in a great location. Staff was great, we checked in late at night. Misleading about amenities like coffee and snacks (all in vending machines, not free.) No staff at the bar by the pool from 12:00-14:00 while we were visiting. We were placed in a room on the first floor and it was extremely noisy & bright being so close to the street. ##### Brea Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Cindy Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk. ##### Cindy Stayed 1 night in Apr 2025 ### 6/10 Okay #### Maria Isabel Sep 17, 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities No coffee facilities in the room ##### Maria Isabel Stayed 1 night in Sep 2025 ### 6/10 Okay #### Monica Sep 28, 2025 Liked: Cleanliness, staff & service, amenities The hotel is in a safe, convenient location — great for shopping, public transportation, and walking around the city. However, the room was disappointing: the bed was uncomfortable, there was noticeable dust throughout (including on the eucalyptus plant), and the bathroom had an unpleasant smell upon arrival with stains on the shower floor and walls. Breakfast was also underwhelming, with limited options and overly oily fried eggs despite the staff’s friendly service. On a positive note, the gifts provided (tote bag, sandals, and wine) were a thoughtful and rare touch that we truly appreciated. ##### Monica Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Emily Sep 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for tourists! The hotel was extremely clean, and had a great rooftop! ##### Emily Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Steve May 24, 2023 Liked: Staff & service, property conditions & facilities Great place, great location, great rooms, great service. Highly recommend this hotel ##### Steve Stayed 1 night in May 2023 ### 10/10 Excellent #### Jens Mar 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in Madrid with lots of charm ##### Jens Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Jeremy May 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff ##### Jeremy Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### ARTEMIO May 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Third year staying at this hotel and will repeat without a doubt ##### ARTEMIO Stayed 2 nights in May 2024 ### 10/10 Excellent #### Jacquie Sep 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Staff lovely and friendly, rooms bright and clean, beautiful rooftop bar and excellent location- we will definitely be back. ##### Jacquie Stayed 4 nights in Sep 2022 ### 8/10 Good #### Anne Aug 18, 2023 Liked: Cleanliness, staff & service, amenities Front of house staff very helpful, breakfast waiting staff friendly and helpful, rooms very clean and well equipped. Location very accessible for shops, taxis, metro . ##### Anne Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Diana Sep 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Small but very comfortable accommodations in the heart of Madrid. The restaurant terrace was gorgeous and dinner was fabulous. ##### Diana Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Kraig Oct 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel. Excellent service. Best location Excellent all around. Eunice was very accommodating for us at check in and even gave us recommendations for our stay ![](https://a.travel-assets.com/ugc/hotel-reviews/981A2DFE5464C17001AF33F6AA91FC817713E8F81666458986791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kraig Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Anna Elisabeth Jun 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent family room. Lovely roof top bar. Great breakfast. Easy location to walk and get around. ##### Anna Elisabeth Stayed 3 nights in May 2023 ### 8/10 Good #### deepak Dec 7, 2022 Liked: Staff & service Good hotel but I wish they had the pool heated in winter ##### deepak ### 10/10 Excellent #### Maureen Oct 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, modern hotel in an excellent location. Our flight was delayed, and the hotel was quick to respond to our message about the delay and the need for a late check-in. Hotel is convenient to local transportation and parks. Will stay again. ##### Maureen Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Martin Jul 31, 2023 Liked: Staff & service, property conditions & facilities A lovely place. Clean and cosy envirememt ##### Martin Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Peining Apr 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location for a friends’ retreat. We are four high school friends and luckily we found a conjoined two rooms to fit out needs. And.. it is 10 min walk to the palace, plaza mayor, and the shopping destinations off Gran Via. Metro stops for theee lines, 2,3, and 10 right outside of the hotel door. Very nice stay for us ##### Peining Stayed 7 nights in Apr 2023 ### 10/10 Excellent #### Henrik Jul 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### As Close to Perfect as It Gets This hotel comes closer to perfection than anywhere I’ve ever stayed. Every aspect feels thoughtfully considered, and it truly delivers on all fronts. The location is excellent, placing you within walking distance of everything worth seeing, yet it’s wonderfully quiet and peaceful inside. The staff are genuinely warm and attentive, making you feel welcome from the moment you arrive. There’s a subtle, pleasant scent throughout the hallways, which immediately sets a calming tone. The design is clever and cohesive, with smart solutions in every detail — clearly the result of intentional and meticulous planning. The rooftop pool is a highlight, offering a serene spot to relax with a beautiful view. The bed was exceptionally comfortable, with no gap in the middle, which is surprisingly rare and deeply appreciated. If I had to mention one small flaw, it would be that the duvet cover was open at both ends — not a major issue, just a minor note in an otherwise outstanding experience ##### Henrik Stayed 3 nights in Jun 2025 ### 8/10 Good #### Ismael Nov 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is in a very good location, walkable distance from interesting places. Hotel needs some maintenance, replace carpets, etc. Breakfast is good, however the area is small compared with hotel size and you need to reserve a time. Front desk Adrian and Paula were very helpful. Raul and the guys at restaurant were also very polite and attentive. ##### Ismael Stayed 3 nights in Nov 2023 ### 8/10 Good #### Jolene Jul 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great rooftop views with plunge pool but limited seating near pool. The piped in cologne smell (could see it in air) was a bit much but great superior room with couch and outside balcony with great city views. ![](https://a.travel-assets.com/ugc/hotel-reviews/4C3118BEA7262E27752C5458F73FED7C9CB9313C1658505646769.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19FD80E3DCF698FED09CC32B7A67434B43A47D741658505646748.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jolene Stayed 3 nights in Jul 2022 ### 8/10 Good #### Verified traveller Jul 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We liked the refillable water idea. The location of the water filter was accessible. I would have preferred cotton sheets. ##### Verified traveller Stayed 3 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Manitoulin Island](https://www.expedia.ca/5Star-Manitoulin-Island-Hotels.s50-0-d6339922.Travel-Guide-Filter-Hotels) > > [Manchester Grand Hyatt San Diego](https://www.expedia.ca/San-Diego-Hotels-Manchester-Grand-Hyatt-San-Diego.h12073.Hotel-Information) > > [Hotel Puerta de Toledo](https://www.expedia.ca/Madrid-Hotels-Hotel-Puerta-De-Toledo.h54498.Hotel-Information) > > [NH Collection Madrid Colón](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Colon.h523330.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.ca/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [Palmer House a Hilton Hotel](https://www.expedia.ca/Chicago-Hotels-Palmer-House-A-Hilton-Hotel.h8079.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Hotels in Miami](https://www.expedia.ca/Miami-Hotels.d178286.Travel-Guide-Hotels) > > [Omni Los Angeles Hotel at California Plaza](https://www.expedia.ca/Los-Angeles-Hotels-Omni-Los-Angeles-Hotel-At-California-Plaza.h18595.Hotel-Information) > > [Hotels in Key West](https://www.expedia.ca/Key-West-Hotels.d1187.Travel-Guide-Hotels) > > [Element Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Element-Toronto-Airport.h41815408.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Agumar Hotel](https://www.expedia.ca/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yul/yeg/montreal-to-edmonton) > > [flights from fort mcmurray airport](https://www.expedia.ca/lp/airports/ymm/flights-from-fort-mcmurray-airport) > > [Flights from Dubai (DXB) to Hyderabad (HYD)](https://www.expedia.ca/lp/flights/dxb/hyd/dubai-to-hyderabad) > > [Flights from Osaka (KIX) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/kix/yyz/osaka-to-toronto) > > [Flights from Vancouver (YVR) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yvr/hnl/vancouver-to-honolulu) > > [Flights from Málaga (AGP) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/agp/yyz/malaga-to-toronto) ### Cars > [Enterprise Car Rentals In Hinton](https://www.expedia.ca/Enterprise-Car-Rentals-In-Hinton.d180429-c15.Car-Rental-Guide-Suppliers) ### Packages > [Costa Rica Vacations](https://www.expedia.ca/Costa-Rica.d42.Destination-Travel-Guides) > > [Whistler Visitor Centre](https://www.expedia.ca/Whistler-Visitor-Centre-Whistler-Village.d6312048.Vacation-Attraction) > > [Bora Bora Vacations](https://www.expedia.ca/Bora-Bora.d602861.Destination-Travel-Guides) ### Vacation Rentals > [Mont-Tremblant Vacation Rentals](https://www.expedia.ca/Mont-Tremblant-Vacation-Rentals.d55374.Travel-Guide-VacationRentals)